Water Quality Complaint Investigators Guide

Author : William C. Lauer
Publisher : American Water Works Association
ISBN 13 : 9781613000144
Total Pages : 116 pages
Book Rating : 4.46/5 ( download)

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Download or read book Water Quality Complaint Investigator's Field Guide written by William C. Lauer and published by American Water Works Association. This book was released on 2011-01-12 with total page 116 pages. Available in PDF, EPUB and Kindle. Book excerpt: This guide presents solutions to common customer water quality complaints to make dealing with customer complaints a rewarding and an important part of a water supplier's overall customer satisfaction plan.

Author : William C. Lauer
Publisher :
ISBN 13 : 9781583219928
Total Pages : 0 pages
Book Rating : 4.27/5 ( download)

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Download or read book Water Quality Complaint Investigator's Guide written by William C. Lauer and published by . This book was released on 2014 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Resolving customer water quality complaints is one of the most important aspects of maintaining a successful water distribution system. Complaint investigation involves not just professional water quality proficiency, but also customer relationship skills. The Water Quality Complaint Investigators Guide covers 90% of the most common complaints from consumers. This revised edition focuses on operational practices and includes two entirely new chapters that address regulatory issues and operational practices to reduce water quality complaints. You will learn: - How to avoid complaints - How to deal with existing problems - Most common complaints and their most common fixes - Concrete information on how to deal with customers - How to get to the root of the problem before having to go out to the site, which saves time and money The information in this book is of value to those learning how to investigate water quality complaints to veterans who may be facing new complaint situations, as well as the people who supervise them, laboratory technicians and customer service representatives.

Author : Bill Lauer
Publisher :
ISBN 13 :
Total Pages : 116 pages
Book Rating : 4.19/5 ( download)

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Download or read book Water Quality Complaint Investigator's Field Guide written by Bill Lauer and published by . This book was released on 2005 with total page 116 pages. Available in PDF, EPUB and Kindle. Book excerpt: This guide presents solutions to common customer water quality complaints to make dealing with customer complaints a rewarding and an important part of a water supplier's overall customer satisfaction plan.

Author : Ellen C. Gunderson
Publisher : AIHA
ISBN 13 : 1931504687
Total Pages : 101 pages
Book Rating : 4.83/5 ( download)

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Download or read book The IAQ Investigator's Guide written by Ellen C. Gunderson and published by AIHA. This book was released on 2006 with total page 101 pages. Available in PDF, EPUB and Kindle. Book excerpt: IAQ investigators are given the tools to conduct thorough IAQ investigations, be knowledgeable about ventilation system components, occupant concerns and symptoms, sources of chemical and biological contaminants, IAQ sampling methods, interpreting sampling data, and current IAQ guidelines, standards and practices. Causes and solutions for common IAQ problems are given, along with guidance for special environments, and practical resources (checklists and forms) to help resolve IAQ problems.

Author :
Publisher : American Water Works Association
ISBN 13 : 1613001118
Total Pages : 227 pages
Book Rating : 4.10/5 ( download)

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Download or read book Water Quality written by and published by American Water Works Association. This book was released on 2011-01-12 with total page 227 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author : National Research Council
Publisher : National Academies Press
ISBN 13 : 0309133955
Total Pages : 404 pages
Book Rating : 4.51/5 ( download)

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Download or read book Drinking Water Distribution Systems written by National Research Council and published by National Academies Press. This book was released on 2006-12-22 with total page 404 pages. Available in PDF, EPUB and Kindle. Book excerpt: Protecting and maintaining water distributions systems is crucial to ensuring high quality drinking water. Distribution systems-consisting of pipes, pumps, valves, storage tanks, reservoirs, meters, fittings, and other hydraulic appurtenances-carry drinking water from a centralized treatment plant or well supplies to consumers' taps. Spanning almost 1 million miles in the United States, distribution systems represent the vast majority of physical infrastructure for water supplies, and thus constitute the primary management challenge from both an operational and public health standpoint. Recent data on waterborne disease outbreaks suggest that distribution systems remain a source of contamination that has yet to be fully addressed. This report evaluates approaches for risk characterization and recent data, and it identifies a variety of strategies that could be considered to reduce the risks posed by water-quality deteriorating events in distribution systems. Particular attention is given to backflow events via cross connections, the potential for contamination of the distribution system during construction and repair activities, maintenance of storage facilities, and the role of premise plumbing in public health risk. The report also identifies advances in detection, monitoring and modeling, analytical methods, and research and development opportunities that will enable the water supply industry to further reduce risks associated with drinking water distribution systems.

Author : Gregory J. Kirmeyer
Publisher : American Water Works Association
ISBN 13 : 1583211861
Total Pages : 410 pages
Book Rating : 4.61/5 ( download)

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Download or read book Guidance Manual for Monitoring Distribution System Water Quality written by Gregory J. Kirmeyer and published by American Water Works Association. This book was released on 2002 with total page 410 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides guidelines for developing a water quality monitoring program specific to the distribution system of a water utility. The report identifies monitoring objectives, addresses common program design issues, and develops protocols for monitoring programs. Topics include nitrification, booster chl

Author : Jack Edward McKee
Publisher :
ISBN 13 :
Total Pages : 58 pages
Book Rating : 4.16/5 ( download)

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Download or read book Report on Guidelines for Investigations Into the Quality Aspects of Water Resources Research written by Jack Edward McKee and published by . This book was released on 1966 with total page 58 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author : Tsair-Fuh Lin
Publisher : IWA Publishing
ISBN 13 : 1780406657
Total Pages : 322 pages
Book Rating : 4.57/5 ( download)

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Download or read book Taste and Odour in Source and Drinking Water written by Tsair-Fuh Lin and published by IWA Publishing. This book was released on 2018-03-15 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides an updated evaluation of the characterization and management of taste and odour (T&O) in source and drinking waters. Authored by international experts from the IWA Specialist Group on Off-flavours in the Aquatic Environment, the book represents an important resource that synthesizes current knowledge on the origins, mitigation, and management of aquatic T&O problems. The material provides new knowledge for an increasing widespread degradation of source waters and global demand for high quality potable water. Key topics include early warning, detection and source-tracking, chemical, sensory and molecular diagnosis, treatment options for common odorants and minerals, source management, modelling and risk assessment, and future research directions. Taste and Odour in Source and Drinking Water is directed towards a wide readership of scientists, engineers, technical operators and managers, and presents both practical and theoretical material, including an updated version of the benchmark Drinking Water Taste and Odour Wheel and a new biological wheel to provide a practical and informative tool for the initial diagnosis of the chemical and biological sources of aquatic T&O.

Author : United States. Environmental Protection Agency. Office of Water
Publisher :
ISBN 13 :
Total Pages : 208 pages
Book Rating : 4.68/5 ( download)

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Download or read book A Guide to the Office of Water Accountability System and Mid-year Evaluations written by United States. Environmental Protection Agency. Office of Water and published by . This book was released on 1991 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: