Author : Claes Fornell
Publisher : Palgrave MacMillan
ISBN 13 :
Total Pages : 264 pages
Book Rating : 4.12/5 ( download)
Book Synopsis The Satisfied Customer by : Claes Fornell
Download or read book The Satisfied Customer written by Claes Fornell and published by Palgrave MacMillan. This book was released on 2007-11-27 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: A leading expert redefines customer service for the twenty-first century