The Future Of Service Post Covid 19 Pandemic Volume 2

Author : Jungwoo Lee
Publisher : Springer Nature
ISBN 13 : 9813341343
Total Pages : 264 pages
Book Rating : 4.40/5 ( download)

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Download or read book The Future of Service Post-COVID-19 Pandemic, Volume 2 written by Jungwoo Lee and published by Springer Nature. This book was released on 2021-02-10 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book adds to the discussion from Volume 1 by providing insights and stimulating new thinking about the changing nature of services and marketing, service work and workers, and service experiences during and after the COVID-19 pandemic in 2020, particularly focusing on services marketing. This book serves as a useful resource for business practitioners and academics in the areas of service management and marketing responses during a pandemic. Each chapter deals with specific current issues within these industries due to COVID-19 and issues that will come up post-pandemic. As COVID-19 is expected to change the service practice and promote the utilization of novel methods, such as untact marketing, untact service, telecommuting, alternative work arrangements, job crafting, and new work skills, a range of examples and cases are provided to elaborate on applying these emerging new concepts within the service sector.

Author : Jungwoo Lee
Publisher : Springer Nature
ISBN 13 : 9813341262
Total Pages : 232 pages
Book Rating : 4.65/5 ( download)

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Download or read book The Future of Service Post-COVID-19 Pandemic, Volume 1 written by Jungwoo Lee and published by Springer Nature. This book was released on 2021-02-08 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: This open access book is geared towards providing insights and stimulating new thinking about the changing nature of services, service work and workers, and service experiences during and after the COVID-19 pandemic in 2020, particularly focusing on digital service technology. This book serves as a useful resource for business practitioners and academics in the areas of service and human resource management. Each chapter deals with specific current issues within these industries due to COVID-19 and issues that will come up post-pandemic. As COVID-19 is expected introduce novel methods to the service sector, such as untact service, telecommuting, alternative work arrangements, job crafting, and new work skills, digital technology is becoming more important than ever before. This books provides a range of examples and cases to elaborate on the effective application of digital service technology in order for businesses to stay relevant in the current climate.

Author : Shantanu Nundy
Publisher : McGraw Hill Professional
ISBN 13 : 1264259131
Total Pages : 273 pages
Book Rating : 4.37/5 ( download)

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Download or read book Care After Covid: What the Pandemic Revealed Is Broken in Healthcare and How to Reinvent It written by Shantanu Nundy and published by McGraw Hill Professional. This book was released on 2021-05-04 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical action plan for reinventing healthcare in a post-pandemic world—from a physician-entrepreneur who works with Fortune 500 companies. If the healthcare system were an emperor, Covid-19 tragically revealed that it had no clothes. Healthcare had to adapt, and quickly―sparking a dramatic acceleration of virtual care, drive-through testing, and home-based services. In the process, old rules were rewritten and, perhaps surprisingly, largely in a good way for patients. To succeed in the post-pandemic world, all of us―patients, caregivers, providers, employers, investors, technologists, and policymakers―need to understand the new healthcare landscape and change our strategies and behaviors accordingly. In Care After Covid, practicing physician and business leader Dr. Shantanu Nundy—Chief Medical Officer of Accolade, which provides technology-enabled health services to Fortune 500 companies as well as small businesses―lays out a comprehensive plan to transform healthcare along three dimensions: Distributed: healthcare will happen where health happens. It will shift from where doctors are to where patients are—at home, in the community, and increasingly on their phones. Digitally enabled: healthcare and the relationships that are central to care will be strengthened by data and technology. It will shift from being siloed to connected, from being episodic to continuous, from one-size-fits-all to more personalized. Decentralized: healthcare decisions and resources will be in the hands of those closest to care. The power to determine who gets care and how they get it will shift away from governments and insurance companies to communities, employers, doctors, and patients. Filled with firsthand insights and stories from the frontlines of healthcare—as well as innovative solutions that were proven effective before and during the pandemic—Care After Covid shows all stakeholders in the healthcare ecosystem exactly what needs to change and, more importantly, how to do it. The time to act is now. We can’t afford not to.

Author : Hyun Bang Shin
Publisher : LSE Press
ISBN 13 : 1909890774
Total Pages : 342 pages
Book Rating : 4.70/5 ( download)

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Download or read book COVID-19 in Southeast Asia written by Hyun Bang Shin and published by LSE Press. This book was released on 2022-01-06 with total page 342 pages. Available in PDF, EPUB and Kindle. Book excerpt: COVID-19 has presented huge challenges to governments, businesses, civil societies, and people from all walks of life, but its impact has been highly variegated, affecting society in multiple negative ways, with uneven geographical and socioeconomic patterns. The crisis revealed existing contradictions and inequalities in society, compelling us to question what it means to return to “normal” and what insights can be gleaned from Southeast Asia for thinking about a post-pandemic world. In this regard, this edited volume collects the informed views of an ensemble of social scientists – area studies, development studies, and legal scholars; anthropologists, architects, economists, geographers, planners, sociologists, and urbanists; representing academic institutions, activist and charitable organisations, policy and research institutes, and areas of professional practice – who recognise the necessity of critical commentary and engaged scholarship. These contributions represent a wide-ranging set of views, collectively producing a compilation of reflections on the following three themes in particular: (1) Urbanisation, digital infrastructures, economies, and the environment; (2) Migrants, (im)mobilities, and borders; and (3) Collective action, communities, and mutual action. Overall, this edited volume first aims to speak from a situated position in relevant debates to challenge knowledge about the pandemic that has assigned selective and inequitable visibility to issues, people, or places, or which through its inferential or interpretive capacity has worked to set social expectations or assign validity to certain interventions with a bearing on the pandemic’s course and the future it has foretold. Second, it aims to advance or renew understandings of social challenges, risks, or inequities that were already in place, and which, without further or better action, are to be features of our “post-pandemic world” as well. This volume also contributes to the ongoing efforts to de-centre and decolonise knowledge production. It endeavours to help secure a place within these debates for a region that was among the first outside of East Asia to be forced to contend with COVID-19 in a substantial way and which has evinced a marked and instructive diversity and dynamism in its fortunes.

Author : Fareed Zakaria
Publisher : W. W. Norton & Company
ISBN 13 : 0393542149
Total Pages : 320 pages
Book Rating : 4.41/5 ( download)

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Download or read book Ten Lessons for a Post-Pandemic World written by Fareed Zakaria and published by W. W. Norton & Company. This book was released on 2020-10-06 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: New York Times Bestseller COVID-19 is speeding up history, but how? What is the shape of the world to come? Lenin once said, "There are decades when nothing happens and weeks when decades happen." This is one of those times when history has sped up. CNN host and best-selling author Fareed Zakaria helps readers to understand the nature of a post-pandemic world: the political, social, technological, and economic consequences that may take years to unfold. Written in the form of ten "lessons," covering topics from natural and biological risks to the rise of "digital life" to an emerging bipolar world order, Zakaria helps readers to begin thinking beyond the immediate effects of COVID-19. Ten Lessons for a Post-Pandemic World speaks to past, present, and future, and, while urgent and timely, is sure to become an enduring reflection on life in the early twenty-first century.

Author : Doug Stephens
Publisher : Figure 1 Publishing
ISBN 13 : 177327144X
Total Pages : 274 pages
Book Rating : 4.46/5 ( download)

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Download or read book Resurrecting Retail written by Doug Stephens and published by Figure 1 Publishing. This book was released on 2021-04-13 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: Few crises in modern history have so completely disrupted every aspect of daily life as has the Covid-19 pandemic. What began as a small medical ripple in Wuhan, China, a city many of us had never heard of, quickly erupted into a tsunami of epic proportions. Every market, industry, vertical, profession, service, and category of product was in some way rocked by its impact. And, for the first time in recorded history, every wheel, cog and gear in the global retail industry ground to a virtual halt. From two-time, international best-selling author and futurist Doug Stephens, Resurrecting Retail is not just a riveting story of the unprecedented crash of an industry during this time of crisis but a roadmap for its rebirth. Meticulously researched in real time from inside the crisis, Resurrecting Retail provides a comprehensive and surprising vision of how Covid-19 will reshape every aspect of consumer life, including the very essence of why we shop.

Author : Prashant Mishra
Publisher : Springer Nature
ISBN 13 : 9819901979
Total Pages : 996 pages
Book Rating : 4.75/5 ( download)

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Download or read book Digital Economy Post COVID-19 Era written by Prashant Mishra and published by Springer Nature. This book was released on 2023-12-03 with total page 996 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents the future directions of the digital economy post Covid-19 era. The chapters of this book cover contemporary topics on digital economy and digital initiatives undertaken by various organizations. Overall, the book shares insights on how organizations can adapt and transform their processes, structure, and strategies to remain relevant and competitive in the new business and economic environment. These insights also emerge from multidisciplinary discussions in various management domains, such as, consumer behaviour and marketing, economics, finance and accounting, entrepreneurship and small business management, environmental, social and governance compliance, future of work, human resource management, leadership, inclusive workforce, information systems and decision sciences, international business and strategy, and operations and supply chain management.

Author : Dr. Amit Chawla
Publisher : Clever Fox Publishing
ISBN 13 :
Total Pages : pages
Book Rating : 4./5 ( download)

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Download or read book OPPORTUNITIES IN MEDIA INDUSTRY POST COVID-19 PANDEMIC VOL 2 written by Dr. Amit Chawla and published by Clever Fox Publishing. This book was released on 2021-11-08 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is designed to guide aspirants and beginners in the field of Mass Communication, especially those who are contemplating a professional career after the COVID-19 pandemic. It brings together media practitioners and eminent academicians from top media institutes so that they share their expertise and help newbies with available career choices in various sub-disciplines related to this field. The chapters in this book are written by top professors and scholars from SRFTI, AJK-MCRC Jamia Millia Islamia, IIMC, NIFT, Delhi University, Amity University, Sharda University, HP University, BIT - Durg, St. Xavier's - Kolkata, University of Technology & Applied Sciences – OMAN, etc.; and from industry practitioners affiliated with NDTV, IGNCA - Ministry of Culture, Inshorts and many others. Screen reader support enabled.

Author : Eleonora Pantano
Publisher : Emerald Group Publishing
ISBN 13 : 1801178488
Total Pages : 125 pages
Book Rating : 4.88/5 ( download)

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Download or read book Retail In A New World written by Eleonora Pantano and published by Emerald Group Publishing. This book was released on 2022-01-24 with total page 125 pages. Available in PDF, EPUB and Kindle. Book excerpt: Retail In A New World: Recovering From The Pandemic That Changed The World provides an assessment of the issues and opportunities for retailers that emerged during the Covid-19 pandemic, proposing tools and frameworks that serve as basis to survive the pandemic and thrive in a post-pandemic scenario.

Author : Adrian T. H. Kuah
Publisher : CRC Press
ISBN 13 : 1000454509
Total Pages : 300 pages
Book Rating : 4.05/5 ( download)

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Download or read book Digital Transformation in a Post-Covid World written by Adrian T. H. Kuah and published by CRC Press. This book was released on 2021-10-04 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores the innovations, disruptions and changes that are required to adapt in a fast-evolving landscape due to the extraordinary circumstances triggered by the COVID-19 pandemic. Recognized experts from around the world share their research and professional experience on how the working environment, as well as the world around them, have changed due to the pandemic. Chapters consider how different fields across technology and business have been affected by this new, dramatic scenario and the drastic consequences that the pandemic had on them. With diverse contributions stemming from public health, technology strategies, urban planning and sociology to sustainable management, this volume is articulated into four distinct but complementary sections of People, Process, Planet, and Prosperity influencing the post-COVID world. This book will be of great interest to those in the fields of computer science and information technology, as well as those studying the impact and effects that COVID-19 is having on society.