Surveys By Telephone

Author : James H. Frey
Publisher : SAGE Publications, Incorporated
ISBN 13 :
Total Pages : 304 pages
Book Rating : 4.05/5 ( download)

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Download or read book Survey Research by Telephone written by James H. Frey and published by SAGE Publications, Incorporated. This book was released on 1989-07 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: The telephone survey is now the dominant survey technique. When the first edition of this volume was published, many researchers were making the transition from mail to face-to-face interviewing to telephone surveys. However, much material from the first edition remains applicable today. Additional material in this second edition includes a summary of changes in telephone surveys that have occurred during the last five years. The author also analyzes the comparative advantages and disadvantages of mail, face-to-face and telephone surveys, and discusses the legal and ethical dilemmas raised by technological and methodological developments in telephone survey research.

Author : Robert M. Groves
Publisher :
ISBN 13 :
Total Pages : 612 pages
Book Rating : 4.78/5 ( download)

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Download or read book Telephone Survey Methodology written by Robert M. Groves and published by . This book was released on 1988-11-30 with total page 612 pages. Available in PDF, EPUB and Kindle. Book excerpt: Noted survey experts present recent developments in telephone survey techniques from around the world, describing work in commercial settings, academic research, and governmental statistical agencies. There are reports from the United States, several European countries, and Australia on trends in coverage of household populations, effects due to mode of data collection, and the state of the art in technology. Also covered are choice of target population, sample design, questionnaire construction, interviewing techniques, measurement error issues, nonresponse characteristics, administrative issues, and the use of Computer Assisted Telephone Interviewing (CATI). Includes in-depth reviews of the literature.

Author : James M. Lepkowski
Publisher : John Wiley & Sons
ISBN 13 : 0471745316
Total Pages : 700 pages
Book Rating : 4.10/5 ( download)

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Download or read book Advances in Telephone Survey Methodology written by James M. Lepkowski and published by John Wiley & Sons. This book was released on 2007-11-27 with total page 700 pages. Available in PDF, EPUB and Kindle. Book excerpt: A complete and comprehensive collaboration providing insight on future approaches to telephone survey methodology Over the past fifteen years, advances in technology have transformed the field of survey methodology, from how interviews are conducted to the management and analysis of compiled data. Advances in Telephone Survey Methodology is an all—encompassing and authoritative resource that presents a theoretical, methodological, and statistical treatment of current practices while also establishing a discussion on how state—of—the—art developments in telecommunications have and will continue to revolutionize the telephone survey process. Seventy—five prominent international researchers and practitioners from government, academic, and private sectors have collaborated on this pioneering volume to discuss basic survey techniques and introduce the future directions of the telephone survey. Concepts and findings are organized in four parts—sampling and estimation, data collection, operations, and nonresponse—equipping the reader with the needed practical applications to approach issues such as choice of target population, sample design, questionnaire construction, interviewing training, and measurement error. The book also introduces important topics that have been overlooked in previous literature, including: The impact of mobile telephones on telephone surveys and the rising presence of mobile—only households worldwide The design and construction of questionnaires using Computer Assisted Telephone Interviewing (CATI) software The emerging use of wireless communication and Voice over Internet Protocol (VoIP) versus the telephone Methods for measuring and improving interviewer performance and productivity Privacy, confidentiality, and respondent burden as main factors in telephone survey nonresponse Procedures for the adjustment of nonresponse in telephone surveys In—depth reviews of the literature presented along with a full bibliography, assembled from references throughout the world Advances in Telephone Survey Methodology is an indispensable reference for survey researchers and practitioners in almost any discipline involving research methods such as sociology, social psychology, survey methodology, and statistics. This book also serves as an excellent text for courses and seminars on survey methods at the undergraduate and graduate levels.

Author : Don A. Dillman
Publisher : John Wiley & Sons
ISBN 13 : 1118456149
Total Pages : 532 pages
Book Rating : 4.49/5 ( download)

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Download or read book Internet, Phone, Mail, and Mixed-Mode Surveys written by Don A. Dillman and published by John Wiley & Sons. This book was released on 2014-08-18 with total page 532 pages. Available in PDF, EPUB and Kindle. Book excerpt: The classic survey design reference, updated for the digital age For over two decades, Dillman's classic text on survey design has aided both students and professionals in effectively planning and conducting mail, telephone, and, more recently, Internet surveys. The new edition is thoroughly updated and revised, and covers all aspects of survey research. It features expanded coverage of mobile phones, tablets, and the use of do-it-yourself surveys, and Dillman's unique Tailored Design Method is also thoroughly explained. This invaluable resource is crucial for any researcher seeking to increase response rates and obtain high-quality feedback from survey questions. Consistent with current emphasis on the visual and aural, the new edition is complemented by copious examples within the text and accompanying website. This heavily revised Fourth Edition includes: Strategies and tactics for determining the needs of a given survey, how to design it, and how to effectively administer it How and when to use mail, telephone, and Internet surveys to maximum advantage Proven techniques to increase response rates Guidance on how to obtain high-quality feedback from mail, electronic, and other self-administered surveys Direction on how to construct effective questionnaires, including considerations of layout The effects of sponsorship on the response rates of surveys Use of capabilities provided by newly mass-used media: interactivity, presentation of aural and visual stimuli. The Fourth Edition reintroduces the telephone—including coordinating land and mobile. Grounded in the best research, the book offers practical how-to guidelines and detailed examples for practitioners and students alike.

Author : Robert M. Groves
Publisher :
ISBN 13 : 9780123046505
Total Pages : 370 pages
Book Rating : 4.05/5 ( download)

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Download or read book Surveys by Telephone written by Robert M. Groves and published by . This book was released on 1979 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: Measuring populations in person and on the telephone; Sample designs for personal and telephone interview surveys; Administration of the surveys; Response differences between the two modes of data collection; Method effects associated with specific types of measures; Measurable sources of error in the survey data; Sampling and data collection costs for the surveys; Summary and speculation.

Author : Sabine Häder
Publisher : Springer Science & Business Media
ISBN 13 : 364225411X
Total Pages : 323 pages
Book Rating : 4.16/5 ( download)

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Download or read book Telephone Surveys in Europe written by Sabine Häder and published by Springer Science & Business Media. This book was released on 2012-02-15 with total page 323 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first part of this book deals with the coverage of landline and mobile phones in Europe. It presents an overview of the coverage and the use of phones as well as the resulting strategies for telephone surveys. The second part addresses the challenge of so-called “mobile‐only” households for survey research. Numerous statisticians present new sampling strategies like dual frame designs and findings of current projects. In dual frame designs, respondents are contacted both via mobile phone and landline. The third part focuses on the usage of mobile phones in the general population, while the fourth part of examines if different modes of data collection (mobile vs. landline) have an impact on the response quality. The last part analyses the first chapter and offers suggestions and advice on how to conduct surveys and polls, in both academic and market research.

Author :
Publisher :
ISBN 13 :
Total Pages : 84 pages
Book Rating : 4.17/5 ( download)

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Download or read book Telephone Interviewing written by and published by . This book was released on 1981 with total page 84 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author : National Research Council
Publisher : National Academies Press
ISBN 13 : 0309076234
Total Pages : 538 pages
Book Rating : 4.34/5 ( download)

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Download or read book Studies of Welfare Populations written by National Research Council and published by National Academies Press. This book was released on 2002-01-20 with total page 538 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume, a companion to Evaluating Welfare Reform in an Era of Transition, is a collection of papers on data collection issues for welfare and low-income populations. The papers on survey issues cover methods for designing surveys taking into account nonresponse in advance, obtaining high response rates in telephone surveys, obtaining high response rates in in-person surveys, the effects of incentive payments, methods for adjusting for missing data in surveys of low-income populations, and measurement error issues in surveys, with a special focus on recall error. The papers on administrative data cover the issues of matching and cleaning, access and confidentiality, problems in measuring employment and income, and the availability of data on children. The papers on welfare leavers and welfare dynamics cover a comparison of existing welfare leaver studies, data from the state of Wisconsin on welfare leavers, and data from the National Longitudinal Survey of Youth used to construct measures of heterogeneity in the welfare population based on the recipient's own welfare experience. A final paper discusses qualitative data.

Author : Linda Bourque
Publisher : SAGE Publications, Incorporated
ISBN 13 :
Total Pages : 354 pages
Book Rating : 4.11/5 ( download)

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Download or read book How to Conduct Telephone Surveys written by Linda Bourque and published by SAGE Publications, Incorporated. This book was released on 2002-10-22 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Kit is for students in undergraduate and graduate classes in the social and health sciences and for individuals in the public and private sectors who are responsible for conducting and using surveys.

Author : Linda Bourque
Publisher : SAGE Publications, Incorporated
ISBN 13 : 9780761925910
Total Pages : 348 pages
Book Rating : 4.10/5 ( download)

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Download or read book How to Conduct Telephone Surveys written by Linda Bourque and published by SAGE Publications, Incorporated. This book was released on 2002-10-22 with total page 348 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The writing style is good, clear, and accurate, with a logical presentation of material. The checklists are effective learning aids." --Carol J. Lancaster, Medical University of South Carolina When should you use a telephone survey, and how do you transform completed telephone interviews into an analyzable, machine-readable data file? This book shows readers how to develop and administer telephone surveys (with particular attention to paper-and-pencil administration) and prepare the results for analysis. Using detailed examples and checklists, the authors explain the different kinds of telephone surveys, how to determine which telephone data collection method to use, and how to design and administer the questionnaires. Information is included for adapting questions originally designed for use in self-administered questionnaires or other data collection modalities. Language issues are discussed, including literacy and language level usage, and basic steps for translating survey materials into other languages. The authors also offer tips for: Interacting with and motivating respondents Handling "call backs" and "refusal conversions" Selecting, training, and supervising interviewers Sampling, with particular attention to random digit dialing (RDD) procedures Calculating response rates