Performance Assessment In Academic Libraries

Author : Steve Morgan
Publisher : Burns & Oates
ISBN 13 : 9780720121889
Total Pages : 211 pages
Book Rating : 4.84/5 ( download)

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Download or read book Performance Assessment in Academic Libraries written by Steve Morgan and published by Burns & Oates. This book was released on 1995 with total page 211 pages. Available in PDF, EPUB and Kindle. Book excerpt: Considers the qualitative assessment of front-line reader services and staff; and explores the perspectives of the various constituents, including managers, users, and the library staff. Offers a snapshot of current performance-assessment practice in academic libraries rather than delving into the m

Author : Holt Zaugg
Publisher : Rowman & Littlefield
ISBN 13 : 1538149249
Total Pages : 211 pages
Book Rating : 4.49/5 ( download)

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Download or read book Assessing Academic Library Performance written by Holt Zaugg and published by Rowman & Littlefield. This book was released on 2021-10-29 with total page 211 pages. Available in PDF, EPUB and Kindle. Book excerpt: Assessment is essential to describe a library’s value and to inform decision-making. Using the four key assessment components of design, data collection, data analysis, and dissemination, Assessing Academic Library Performance: A Handbook provides strategies and case studies for performing four different types of assessments: Service assessments for the library’s outward and inward facing services that either help library users or other library employees to help users. These assessments focus on providing and improving how things are done to better serve others. Resources assessments for the physical and virtual resources that the library has in its holdings or to which it provides access. Resources are the reason libraries exist as they help patrons in instructional and research pursuits. Space assessments for physical and online library spaces. These assessments help ensure that spaces meet user needs. Personnel relationship assessments look at how library employees interact with each other. as library professionals. While not for evaluation or advancement purposes, these types of assessments provide information on what library employees can do to improve their relationships with one another. Each section has information on conducting each aspect of libraries followed by three examples to illustrate how assessment is used to support descriptions of library value and to help library employees make decisions that are critical to library improvement.

Author : Roy James Adams
Publisher :
ISBN 13 :
Total Pages : 168 pages
Book Rating : 4.59/5 ( download)

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Download or read book Decision Support Systems and Performance Assessment in Academic Libraries written by Roy James Adams and published by . This book was released on 1993 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: Decision Support Systems and Performance Assessment in Academic Libraries looks at how the concepts of Decision Support Systems (DSS) can help in the management of academic libraries. It is a report originating from research carried out at De Montfort University, UK, under the auspices of the British Library. This book examines the concepts of DSS and looks specifically at academic library applications. There is a special focus on DSS as performance measures and indicators. It then goes on to look at DSS in operation and discusses artificial intelligence and executive information systems. Decision Support Systems and Performance Assessment in Academic Libraries is your key to this highly topical issue - DSS is now recognized to be one of the most important concepts in the improvement of the management of libraries today; and has a practical focus - looks at how DSS can help in the day-to-day running of your library - including resource allocation, performance measures and indicators.

Author : Mary L. Smalls
Publisher : Chicago : Association of College and Research Libraries
ISBN 13 :
Total Pages : 136 pages
Book Rating : 4.97/5 ( download)

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Download or read book Performance Appraisal in Academic Libraries written by Mary L. Smalls and published by Chicago : Association of College and Research Libraries. This book was released on 1990 with total page 136 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author : John Crawford
Publisher : Routledge
ISBN 13 : 1135476578
Total Pages : 133 pages
Book Rating : 4.71/5 ( download)

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Download or read book Evaluation of Library and Information Services written by John Crawford and published by Routledge. This book was released on 2003-09-02 with total page 133 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides update to current thinking about, and reasons for, service evaluation of libraries in the UK. Examines quantitative and qualitative methods including questionnaires, focus groups, suggestions boxes and interview techniques.Problems arising from survey outcomes are summarised and long-term evaluation and the relevance of benchmarking are discussed.Contains case studies covering survey work in public, academic and special libraries; charters and service level agreements; and examples of relevant research projects.New chapter on performance measurement in the electronic library.

Author :
Publisher : Association of Research Libr
ISBN 13 :
Total Pages : 112 pages
Book Rating : 4.72/5 ( download)

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Download or read book Performance Evaluation in Reference Services in ARL Libraries written by and published by Association of Research Libr. This book was released on 1987 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author : Joseph R. Matthews
Publisher : Bloomsbury Publishing USA
ISBN 13 :
Total Pages : 196 pages
Book Rating : 4.84/5 ( download)

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Download or read book Library Assessment in Higher Education written by Joseph R. Matthews and published by Bloomsbury Publishing USA. This book was released on 2014-12-02 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written specifically to address the library's role in education, this book provides guidance on performing assessment at academic institutions that will serve to improve teaching effectiveness and prove your library's impact on student learning outcomes—and thereby demonstrate your library's value. Academic libraries are increasingly being asked to demonstrate their value as one of many units on campus, but determining the outcomes of an academic library within the context of its collegiate setting is challenging. This book explains and clarifies the practice of assessment in academic institutions, enabling library managers to better understand and explain the impact of the library on student learning outcomes, teaching effectiveness, and research productivity. Providing essential information for all college and university librarians, this volume discusses and summarizes the outcomes of research that has been conducted to investigate assessment within the context of higher education. This updated second edition incorporates additional research, examines new trends, and covers groundbreaking advances in digital assessment tools as well as the changes in the amount and forms of data utilized in the assessment process. The chapters address assessment from a campus setting and present data that demonstrate the value of the library within that setting in terms of learning, research, and overall impact. In sum, the book presents librarians with up-to-date, practical guidelines for planning and conducting assessment.

Author : William Neal Nelson
Publisher : Amer Library Assn
ISBN 13 : 9780838982112
Total Pages : 146 pages
Book Rating : 4.15/5 ( download)

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Download or read book Standards and Assessment for Academic Libraries written by William Neal Nelson and published by Amer Library Assn. This book was released on 2002 with total page 146 pages. Available in PDF, EPUB and Kindle. Book excerpt: The authors incorporate academic librarianship goals and evaluation into an outcomes assessment model based in part on the ACRL College Library Standards. Topics such as planning, assessment charts, the library's contribution to institutional goals, and communication are described.

Author : Selena Killick
Publisher : Facet Publishing
ISBN 13 : 1783302208
Total Pages : 192 pages
Book Rating : 4.08/5 ( download)

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Download or read book Putting Library Assessment Data to Work written by Selena Killick and published by Facet Publishing. This book was released on 2019-07-16 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Effective library assessment is crucial for a successful academic library. But what do we mean by library assessment and how can it be used to improve the library service? This new book provides a practical guide for library administrators, managers and practitioners on how to make effective use of existing sources of information for assessment activities with the aim of improving academic library services. Putting Library Assessment Data to Work brings together key library assessment methodologies detailing how they can be used to improve an academic Library. The book takes common sources of data that academic libraries will already be collecting, and presents simple qualitative and quantitative techniques that can be used to evaluate and assess their services, both in detail and overall. The different assessment methods are presented from a practical perspective with a theoretical grounding, and include practical case studies to illustrate how the methodologies have successfully been applied. - The book includes coverage of: - The theoretical framework for assessment, its purpose and the tools and techniques used - Institutional, national and international student surveys and how they can be used to improve library service - The history and development of standardised library surveys (eg LibQUAL+®), how they have been used and their impact - The benefits of In house library surveys and case studies of where they gave been used - Library statistics, including standardised statistics sets and key performance indicators - Qualitative feedback in the library - Emerging techniques including UX - Taking a holistic approach to library assessment through advocacy and strategic planning This book will be essential reading for library and information service managers, administrators, assessment practitioners, educators and policy shapers. It will also be useful for students and researchers interested in library assessment.

Author : Donald L. DeWitt
Publisher : Routledge
ISBN 13 : 1317951778
Total Pages : 122 pages
Book Rating : 4.73/5 ( download)

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Download or read book Evaluating the Twenty-First Century Library written by Donald L. DeWitt and published by Routledge. This book was released on 2013-10-31 with total page 122 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explore the ARL’s initiatives for identifying, formulating, and testing new criteria for evaluating academic libraries in the digital age! The proliferation of electronic information resources in the past decade has changed the ways in which research libraries evaluate their service and holdings. This collection of articles (thirteen of which previously appeared in ARL’s bimonthly newsletter/report on research issues and actions) examines new measures for library evaluation that are being developed by the Association of Research Libraries. It presents an overview of how the Association of Research Libraries’ “new measures” initiative developed, plus insightful reports on the details of the SERVQUAL, LibQUAL+, and E-metrics projects. Handy flow charts and tables make the information easily accessible and understandable. From the editor: “The profound changes in library management and collection development brought about by digital technology in the closing decade of the twentieth century have changed the way we think about libraries. If we were to ask librarians who have been in the profession for more than a decade how they evaluated a library, we probably would hear statistics about the number of volumes held and added annually, the number of serial subscriptions, how much money a library has to spend, and how many professionals are on staff. These are the traditional criteria by which libraries have been judged throughout much of the twentieth century. Newer librarians, however, especially those who entered the profession in the late 1980s and 1990s, use a different yardstick and frequently recite different statistics that include terms such as user satisfaction, spending on electronic resources and services, document delivery services, numbers of databases and electronic journals available, and services provided to distance learners.” In Evaluating the Twenty-First Century Library, you’ll find valuable information on: current performance measures for academic libraries the continuing search for accurate new performance measures the uses of learning outcomes assessment SERVQUAL, LibQUAL+, and the ARL LibQUAL+ Pilot Project the results of the 2000 Symposium on Measuring Library Service Quality the uses of E-metrics in assessing the academic networked environment and accurately measuring use, users, services, resources, and other factors an insightful discussion of the rise in spending on electronic information by research libraries