Journey To Excellence

Author : Steven Jones
Publisher :
ISBN 13 : 9780972979801
Total Pages : 75 pages
Book Rating : 4.08/5 ( download)

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Download or read book Journey to Excellence written by Steven Jones and published by . This book was released on 2003-01-01 with total page 75 pages. Available in PDF, EPUB and Kindle. Book excerpt: Destined to be a best seller, Journey to Excellence, introduces you to a powerful experience that can help you find the right questions which will lead you to the answers right for you. Learn about E4 as a life-improvement process for achieving excellence in all aspects of your daily life.

Author : Al Stubblefield
Publisher : John Wiley & Sons
ISBN 13 : 1118046099
Total Pages : 240 pages
Book Rating : 4.98/5 ( download)

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Download or read book The Baptist Health Care Journey to Excellence written by Al Stubblefield and published by John Wiley & Sons. This book was released on 2011-01-31 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: An insider's look at corporate culture at one of Fortune’s Top 100 Best Companies to Work for in America A business can purchase, imitate, or replicate most of its elements, but when a business places its competitive advantage with its people, it can become the market leader. The Baptist Health Care Journey to Excellence illustrates how Baptist Health Care went from a customer satisfaction rating of less than 20 percent to being consistently ranked in the 99 percent range. Written by the man who made it happen, this book sets benchmarks and best practices for organizations to measure themselves against by creating a service-centered culture that cares first and foremost about customer satisfaction. "This crystal-clear book offers to any who will listen invaluable, detailed guidance on how and why to move toward a true culture of excellence in hospital care. It isn't easy, but, as their results show, it's a journey well worth taking." —Donald M. Berwick, MD, president and CEO, Institute for Healthcare Improvement The Baptist Health Care Journey to Excellence presents tested principles and best practices to help improve your corporate culture and customer satisfaction, which will lead to loyalty, stability, sustained productivity, and profitability in your own organization. Order your copy today!

Author : Javon R. Bea
Publisher : Xlibris
ISBN 13 : 9781441528070
Total Pages : 0 pages
Book Rating : 4.75/5 ( download)

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Download or read book Journey to Excellence written by Javon R. Bea and published by Xlibris. This book was released on 2009-09 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lasting success is not a happy accident. It requires a proven framework coupled with replicable techniques to achieve true business integration, excellence, and accountability. Journey to Excellence teaches leaders how to implement and leverage five key principles to achieve immediate and ongoing success: 1. Be a master of (cultural) change Making positive and lasting organizational change begins with an in-depth cultural assessment and culminates in a restatement of your organization's most deeply held values that will revitalize your efforts and inspire change. Journey to Excellence teaches you how to support a culture that embraces innovation, empowers members to act, and rewards true quality. 2. Expand your definition of excellence What does excellence mean to you? How do you translate this definition into workable techniques and processes to maximize organizational effectiveness? We all want to be great at what we do. How you go about this, however, is the key to true results. Journey to Excellence can help your organization uncover the right approach to attain lasting success. 3. Integrate for maximum leverage Where is your organization vulnerable to market factors outside of your immediate control? Journey to Excellence teaches you how to identify and alter your organizational structure to protect yourself from market fluctuations, provide maximum return on investment, and ensure long-term viability and stability. 4. Measure the right things (and act on the results!) Gathering information is only half the battle. What you measure and how you analyze the data determines the value of your efforts. Journey to Excellence will help you understand how to implement benchmark-driven innovation so that you exceed your goals and objectives consistently and effectively. 5. Become a "best place to work" Leadership through service is the key to achieving never-before imagined transformation. Journey to Excellence shows you how to enhance attraction and retention, strengthen loyalty, improve productivity, increase employee satisfaction, and achieve results that positively impact your bottom-line. Creating a sustainable, customer-focused, and profitable business requires hard work and a systematic approach to process management. Journey to Excellence teaches you how to apply a proven framework to your own organization to attain a new level of success and fulfillment. A special note for readers in health care management: Beyond implementing a proven and effective organizational framework that supports breakthrough quality, Journey to Excellence provides special insight on the power of physician partnerships, sharing the secrets behind Javon Bea's revolutionary W2 Physician Partnership Model. Today's health care climate presents special challenges for physician networks. Financial success is elusive and keeping physician staff members happy can seem like a daunting task. Reimbursement is declining and practice costs are rising. Physicians and hospitals find themselves increasingly competing for ancillary revenue and outpatient procedures. By defining a new approach to physician compensation, hospitals, health systems, and physician groups can reinvent themselves and achieve long-term financial and cultural success that supports the goals of all stakeholders in an innovative manner. The W2 Physician Partnership Model (WPPM) is a tailor-made model of tiered compensation based on productivity that effectively aligns hospital, health system, and physician interests, establishing a foundation for a cooperative culture to improve patient quality. The WPPM is truly unique in that it combines the best of private practice, which leverages individual motivatio

Author : Mike Robson
Publisher :
ISBN 13 :
Total Pages : 202 pages
Book Rating : 4.72/5 ( download)

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Download or read book The Journey to Excellence written by Mike Robson and published by . This book was released on 1988 with total page 202 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author : Henry Brunton
Publisher :
ISBN 13 : 9780615302935
Total Pages : 0 pages
Book Rating : 4.39/5 ( download)

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Download or read book Journey to Excellence written by Henry Brunton and published by . This book was released on 2009-08 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: They are the dreams that give long summer days shape, a childhood direction and a sport its lifeblood. From Jack Nicklaus to Tiger Woods, from Nancy Lopez to Paula Creamer, golf has been sustained by the youthful imaginations of those who have fallen in love with the sense of power and control that comes from a solidly struck shot. It makes them want to do it again and again and again, until the sun finally sets. And then they're back the next morning feeding their newfound passion. Journey to Excellence: The Young Golfer's Complete Guide to Achievement and Personal Growth is designed to help aspiring young golfers maximize their potential, on and off the course. Based on the insights of one of the world's hottest up-and-coming golf instructors Henry BruntonCanada's National Men's Team coach, the first Canadian recognized by GOLF Magazine as one of the game's Top 100 Teachers and a widely-acknowledged expert in developing elite playersJourney to Excellence provides a detailed, step-by-step path by which those who have the will can find the way to reach their goals.

Author : United States. Navy Department
Publisher :
ISBN 13 :
Total Pages : 16 pages
Book Rating : 4.87/5 ( download)

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Download or read book Journey to Excellence written by United States. Navy Department and published by . This book was released on 1995 with total page 16 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author : Kathleen Jennison Goonan
Publisher : Quality Press
ISBN 13 : 0873893107
Total Pages : 249 pages
Book Rating : 4.07/5 ( download)

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Download or read book Journey to Excellence written by Kathleen Jennison Goonan and published by Quality Press. This book was released on 2009-11-14 with total page 249 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is based on several years study of the nine Baldrige Award winners from health care. It describes how these organizations approached their “Baldrige journey” and what other health care leaders should do to reap similar benefits. To fully understand the journey for these nine organizations and their return on investment, the authors studied each of their 50-page award applications, presentations at national and regional meetings, and other publications by or about them. Additionally and most importantly, CEOs and other senior leaders were interviewed at length. The questions asked of these leaders followed three basic themes: How did you successfully use the Baldrige framework to drive improvement? What would you recommend other organizations do to gain the value you have from a Baldrige journey? What can we learn from you that would help other organizations manage their improvement journeys to maximize the value they gain? “Health reform is making it clear: healthcare organizations improving to great clinical, financial, and experience outcomes will win and thrive for the communities they serve. Yet research teaches us that most change fails. Journey to Excellence, through ‘brutal truth,’ inspirational storytelling, courageous journeys, disciplined research, and sustained results, shows us the way, the very hard way, as well as the awesome possibility.” Jim Conway, SVP, Institute for Healthcare Improvement “W. Edwards Deming spoke of consistent, business-driving quality as arising from ‘a system of production.’ At best, health care delivery in most places today is bubbling chaos. The Malcolm Baldrige Quality Award supplies the only practical, comprehensive outline for health care as a system of production in existence today. It’s about time that health care leaders had a comprehensive guide. Taught by experts, this volume is drawn from careful analysis of those who have succeeded. You hold the future in your hands – at least, for those who will not only survive, but thrive in the coming turmoil of health care reform.” Brent James, MD, Intermountain Health Care “Journey to Excellence is an insightful synthesis of the powerful Baldrige framework and the real life journeys of the healthcare award winners. Their stories will deepen understanding both for those new to and experienced with the Baldrige Criteria. This book is a major contribution to achieving healthcare excellence!” Louise Liang, MD, Former Chair, Institute for Healthcare Improvement “Most healthcare organizations are currently in a purely reactive mode – just struggling to get through the day and the fiscal year, collecting the data that they are required to report, and responding to crises. In Journey to Excellence, Goonan and her co-authors show healthcare leaders how to take control of the agenda. The Baldrige Criteria define the journey that can help organizations approach greatness, and the authors’ LASER set of behaviors describes what they need to ‘pack’ for the trip.” Tom Lee, MD, Network President, Partners Healthcare System “Journey to Excellence provides a concrete framework for leaders seeking to improve their organizational performance. Health care organizations are likely to face increasing pressure to improve quality and reduce cost in the coming years. Goonan, Muzikowski, and Stoltz offer a strategic roadmap for a successful transformational change. This book contains real life stories of leaders who used Baldrige to successfully transform their organizations into high performance enterprises.” Vinod K. Sahney, Chief Strategy Officer, Blue Cross Blue Shield of Massachusetts

Author : Stephen Miyagawa
Publisher : Galde Press, Inc.
ISBN 13 : 9781880090763
Total Pages : 296 pages
Book Rating : 4.67/5 ( download)

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Download or read book Journey to Excellence written by Stephen Miyagawa and published by Galde Press, Inc.. This book was released on 1999 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author : HATICHONG COLLEGE
Publisher : Rudra Publications
ISBN 13 : 9391333605
Total Pages : 334 pages
Book Rating : 4.07/5 ( download)

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Download or read book ADVENTURE: JOURNEY TO EXCELLENCE written by HATICHONG COLLEGE and published by Rudra Publications. This book was released on with total page 334 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Covid-19 pandemic has led the world to a dramatic loss of human life and presents an unprecedented challenge to human relations, public health, food systems and the world of work. Nearly half of the world’s 3.3 billion global workforce are at risk of losing their livelihoods. Without the means to earn an income, many are unable to feed themselves and their families. Border closures, trade restrictions and confinement measures have been preventing the common people and the farmers from accessing markets such as buying inputs and selling their products. The pandemic has decimated jobs and placed millions of livelihoods at risk.

Author : Bill McNeal
Publisher : Corwin Press
ISBN 13 : 1452215456
Total Pages : 209 pages
Book Rating : 4.57/5 ( download)

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Download or read book A School District’s Journey to Excellence written by Bill McNeal and published by Corwin Press. This book was released on 2008-07-03 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: This resource examines how one of the nation's largest districts improved performance outcomes and achieved significant gains by integrating strategies from educational and business arenas.