Hearing The Voice Of The Shingo Principles

Author : Robert Derald Miller
Publisher : Taylor & Francis
ISBN 13 : 1351173987
Total Pages : 274 pages
Book Rating : 4.88/5 ( download)

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Download or read book Hearing the Voice of the Shingo Principles written by Robert Derald Miller and published by Taylor & Francis. This book was released on 2018-06-14 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: For more than 50 years, organizations of all types have struggled to achieve lasting benefits from the many tools and programs associated with various continuous-improvement initiatives. In fact, the notion of "continuous" improvement is largely a misnomer -- for many organizations, continuous improvement has been anything but continuous. Responding to this challenge, Hearing the Voice of the Shingo Principles chronicles key insights that went into development of the Shingo Model for Operational Excellence at Utah State University. While responsible for the Shingo Prize at USU, the author observed that even recipients -- theoretically, the best of the best -- were experiencing this same up-and-down phenomenon. It was as though many of these organizations were reviewed on their very best days but then started declining from that point forward. To build long-term credibility of the Shingo Prize, the author and his team had to understand what was causing such wide variation in results and make certain they were only recognizing those organizations that could demonstrate sustainability of improvements over the long term. They found that sustainability depended less on application of the tools for improvement than on embedding principles deep into the culture of the organization from top to bottom and side to side. This book helps leaders understand their role in building sustainable cultures of enterprise excellence – That is, how to keep the entire enterprise focused on guiding principles that will change beliefs, behaviors, and the overall mindset. In addition, managers will learn how to align systems with principles so that they drive ideal, principle-based behaviors – the goal is for every leader to realign their values with the voice of principles and become an example so that every associate becomes self-motivated to continuously improve every aspect for which they are accountable.

Author : Brent R. Allen
Publisher : CRC Press
ISBN 13 : 1000562816
Total Pages : 119 pages
Book Rating : 4.11/5 ( download)

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Download or read book Systems Design written by Brent R. Allen and published by CRC Press. This book was released on 2022-04-19 with total page 119 pages. Available in PDF, EPUB and Kindle. Book excerpt: The ground-breaking Shingo Model of 2008 introduced principles, systems, tools, and results. At that time, however, the systems element of the model did not receive the in-depth attention that other parts of the model did. As a result, organizations developed their own concept of systems. Some organizations have identified hundreds of systems and tools. In fact, the distinction between a system and a tool was not clearly defined until recently with the introduction of the Shingo SYSTEMS DESIGN workshop and the information discussed in this book. With the development of the workshop, the Shingo Institute is now teaching the three essential systems—work, improvement, and management—as well as the five required communication tools that are necessary to improve an organization. You’ll find that when these systems are formalized, they work together to help create organizational excellence. With Systems Design: Building Systems that Drive Ideal Behavior you’ll learn how to formalize the process of creating these three systems. In addition, a new tool, the Shingo system design map, is introduced. This book also details how you can improve the connections you’ve already made between the tools, systems, results, and principles of the Shingo Model.

Author : Trevor Gundlach
Publisher : CRC Press
ISBN 13 : 1003846092
Total Pages : 199 pages
Book Rating : 4.93/5 ( download)

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Download or read book Lean Empowerment and Respect for People written by Trevor Gundlach and published by CRC Press. This book was released on 2024-02-20 with total page 199 pages. Available in PDF, EPUB and Kindle. Book excerpt: There are two pillars of a Lean Management System: Continuous Improvement and Respect for People. Most books about Lean Production have focused overwhelmingly on Continuous Improvement and fail to treat Respect for People as an equal pillar. It is overlooked or understated, resulting not in a Lean house, but in a lean-to structure. It is our responsibility to level out the structure once again. The study of people is messy and exciting. It demands that we explore multiple interdisciplinary studies, including psychology, sociology, philosophy, and even theology. This book runs a parallel course with Lean Production but has a different goal. Instead of production, efficiency, and financial gains, our goal is to understand the reasons why staff come to work in the morning. We can only understand a system when we understand its people. They own the culture. Lean must therefore evolve from a Production System into an Empowerment System. Lean Production will no longer serve the contemporary workforce; knowledge workers, if you are reading this, you are likely a knowledge worker who deserves more than a repackaging of the same ideas. You are not a line worker, and your system should not treat you as such. Therefore, we need a new system. One that prioritizes Respect for People over Continuous Improvement. Leaders in this system must recognize belonging and psychological safety as preconditions to process innovation. New definitions of value and waste—the staples of Lean philosophy—must take on a more human face and propel the change of culture. We must flip Lean on its head for the sake of our modern workforce.

Author : Chris Butterworth
Publisher : CRC Press
ISBN 13 : 1000454525
Total Pages : 239 pages
Book Rating : 4.29/5 ( download)

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Download or read book Why Bother? written by Chris Butterworth and published by CRC Press. This book was released on 2021-10-25 with total page 239 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book focusses on the importance of creating an internal assessment program to periodically assess the maturity of the organizations transformation journey. It discusses the best approach to designing and implementing an assessment program by answering key questions posed when people resist. The book begins with selecting the positioning of the program not as an audit but as an opportunity to review strengths and opportunities, through to selecting senior leader support to design of the program and developing the assessors. More than 10 case studies are documented to show how organizations have approached their assessment programs, lessons learned, and successes and challenges faced. The book leads the reader through the process of selling the concept and importance of transformation and Lean assessments to embed the desired behaviors within workplace culture. With many case studies, the reader is guided to design their own programs and develop their own assessors. This increases the probability of sustainability of the transformation program by focusing on and maturing the behaviors the transformation programs are trying to drive. For example, one of the most well-known assessments is the Shingo prize -- This book explains the thinking behind the Shingo model and shares examples of assessments that support it. Other examples of assessments are covered, such as process maturity, quality and business assessments.

Author : Chris Warner
Publisher : CRC Press
ISBN 13 : 1040023940
Total Pages : 252 pages
Book Rating : 4.45/5 ( download)

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Download or read book Why Care? written by Chris Warner and published by CRC Press. This book was released on 2024-06-03 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: We live in an ever-changing world in which organizations find it increasingly difficult to stay ahead of the changes needed to be successful without thriving people. The authors believe that when people are valued and respected it improves their overall mental well-being and workplace experience, which in turn, makes them more motivated to help meet the purpose and objectives of the organization and adapt to external drivers. This book explores how mental well-being and a culture of continuous improvement are intertwined and mutually reinforcing. The authors contend that to create a sustainable culture of continuous improvement there must be an organization-wide focus on mental well-being at the individual level. A culture of continuous improvement nurtured in the right way, however, will indeed support mental well-being and help create a thriving organization. The key benefit of the book is demonstrating how important mental well-being is for sustainable organizational success. It explores this through many different lenses such as the individual, teams, leaders, and the organization as a whole, and explains the key elements needed for success. Leaders at all levels are able to understand why mental well-being is critical and how to nurture it in the workplace. In addition, the book explains the importance of diversity, equality, inclusion, and belonging, and how this is integral to mental well-being and a thriving organization. This book provides unique insight into how mental well-being and a culture of continuous improvement are intertwined explaining how thriving people and a thriving culture of continuous improvement create a thriving organization.

Author : Daryl John Powell
Publisher : Springer Nature
ISBN 13 : 3030929345
Total Pages : 413 pages
Book Rating : 4.43/5 ( download)

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Download or read book Learning in the Digital Era written by Daryl John Powell and published by Springer Nature. This book was released on 2022-01-01 with total page 413 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the refereed proceedings of the 7th European Lean Educator Conference ELEC 2021, hosted in Trondheim, Norway, in October 2021 and sponsored by IFIP WG 5.7. The conference was held virtually. The 42 full papers presented were carefully reviewed and selected from 82 submissions. They are organized in the following thematic sections: Learning Lean; Teaching Lean in the Digital Era; Lean and Digital; Lean 4.0; Lean Management; Lean Coaching and Mentoring; Skills and Knowledge Management; Productivity and Performance Improvement; New Perspectives of Lean.

Author : José Dinis Carvalho
Publisher : CRC Press
ISBN 13 : 1000847497
Total Pages : 295 pages
Book Rating : 4.99/5 ( download)

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Download or read book Continuous Improvement in Organizations written by José Dinis Carvalho and published by CRC Press. This book was released on 2023-02-17 with total page 295 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents what you need to know to really implement continuous improvement in companies or other organizations. In addition to all the support needed for this to make sense, the importance of the right direction to guide it is unveiled. The reader will find in this book the origins of continuous improvement and all the framing that justifies and demystifies it in the aspects that characterize the socio-technical nature of organizations. This work also explores the need for effective coexistence between technical aspects and behavioral and cultural aspects, so that continuous improvement and excellence are achieved in organizations. Topics discussed in the book include: The origins of continuous improvement The main operational excellence models The invisible side of organizations The visible side of organizations Decoding continuous improvement The maturity levels of continuous improvement Some models and tips for the implementation of continuous improvement Main tools associated to excellence in organizations This book was written with the aim of helping engineering students in courses related to operations management to develop skills in this area, as well as businessmen with curiosity about this subject, production directors, people responsible for continuous improvement and all professionals working in companies or other organizations with responsibility for their performance and their future.

Author : John Oakland
Publisher : Taylor & Francis
ISBN 13 : 1040104983
Total Pages : 387 pages
Book Rating : 4.89/5 ( download)

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Download or read book Statistical Process Control and Data Analytics written by John Oakland and published by Taylor & Francis. This book was released on 2024-09-02 with total page 387 pages. Available in PDF, EPUB and Kindle. Book excerpt: The business, commercial and public-sector world has changed dramatically since John Oakland wrote the first edition of Statistical Process Control in the mid-1980s. Then, people were rediscovering statistical methods of ‘quality control,’ and the book responded to an often desperate need to find out about the techniques and use them on data. Pressure over time from organizations supplying directly to the consumer, typically in the automotive and high technology sectors, forced those in charge of the supplying, production and service operations to think more about preventing problems than how to find and fix them. Subsequent editions retained the ‘tool kit’ approach of the first but included some of the ‘philosophy’ behind the techniques and their use. Now entitled Statistical Process Control and Data Analytics, this revised and updated eighth edition retains its focus on processes that require understanding, have variation, must be properly controlled, have a capability and need improvement – as reflected in the five sections of the book. In this book the authors provide not only an instructional guide for the tools but communicate the management practices which have become so vital to success in organizations throughout the world. The book is supported by the authors' extensive consulting work with thousands of organizations worldwide. A new chapter on data governance and data analytics reflects the increasing importance of big data in today’s business environment. Fully updated to include real-life case studies, new research based on client work from an array of industries and integration with the latest computer methods and software, the book also retains its valued textbook quality through clear learning objectives and online end-of-chapter discussion questions. It can still serve as a textbook for both student and practicing engineers, scientists, technologists, managers and anyone wishing to understand or implement modern statistical process control techniques and data analytics.

Author : Rick Edgeman
Publisher : CRC Press
ISBN 13 : 135185965X
Total Pages : 262 pages
Book Rating : 4.53/5 ( download)

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Download or read book Complex Management Systems and the Shingo Model written by Rick Edgeman and published by CRC Press. This book was released on 2019-02-21 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Shingo Enterprise Excellence Prize Model (SEEM) has exerted global influence over the ways that exceptional organizations formulate/deploy strategy with its focus on processes, Lean thinking, continuous improvement, innovation, workforce development, and supplier strategies. This book details the SEEM, which lies at the heart of the Shingo Prize. It will link the theoretical underpinnings of the SEEM and their implications for practice. Case studies illustrate important points. Selected tools that support practical implementation of the model are discussed and their use illustrated. This book will deepen understanding of why the model works and how implementation can be accomplished.

Author : Jeffrey K. Liker
Publisher : McGraw Hill Professional
ISBN 13 : 1259641112
Total Pages : 304 pages
Book Rating : 4.14/5 ( download)

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Download or read book The Toyota Way to Service Excellence: Lean Transformation in Service Organizations written by Jeffrey K. Liker and published by McGraw Hill Professional. This book was released on 2016-09-23 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: The world’s bestselling Lean expert shows service-based organizations how to go Lean, gain value, and get results—The Toyota Way. A must-read for service professionals of every level, this essential book takes the proven Lean principles of the bestselling Toyota Way series and applies them directly to the industries where quality of service is crucial for success. Jeff Liker and Karyn Ross show you how to develop Lean practices throughout your organization using the famous 4P model. Whether you are an executive, manager, consultant, or frontline worker who deals with customers every day, you’ll learn how take advantage of all Lean has to offer. With this book as your guide, you’ll gain a clear understanding of Lean and discover the principles, practices and tools needed to develop people and processes that surprise and delight each of your customers. These ground-tested techniques are designed to help you make continuous improvements in your services, streamline your operations, and add ever-increasing value to your customers. Fascinating case studies of Lean-driven success in a range of service industries, including healthcare, insurance, financial services, and telecommunications, illustrate that Lean principles and practices work as well in services as they do in manufacturing. Drawn from original research and real-world examples, The Toyota Way to Service Excellence will help you make the leap to Lean.