Cruise Operations Management

Author : Philip Gibson
Publisher : Elsevier
ISBN 13 : 0750678356
Total Pages : 193 pages
Book Rating : 4.53/5 ( download)

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Download or read book Cruise Operations Management written by Philip Gibson and published by Elsevier. This book was released on 2006 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'Cruise Operations Management' provides a contextualised overview of hospitality services for the cruise industry. The book looks into management issues providing a practical guide for both students and professionals alike.

Author : Philip Gibson
Publisher : Routledge
ISBN 13 : 113647269X
Total Pages : 379 pages
Book Rating : 4.95/5 ( download)

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Download or read book Cruise Operations Management written by Philip Gibson and published by Routledge. This book was released on 2012-02-01 with total page 379 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cruise Operations Management: Hospitality Perspectives provides a comprehensive and contextualized overview of hospitality services for the cruise industry. As well as providing a background to the cruise industry, it also looks deeper into the management issues providing a practical guide for both students and professionals alike. Since the first edition of this book, there have been many important developments in the industry and this new edition features revised chapters on: contemporary cruise operations cruise geography itinerary planning health, safety and security maritime issues and legislation. In addition, there is a new chapter on 'Cruise Management Resources' intended to be of benefit to research students. Cruise Operations Management presents a range of issues illustrated by a number of case studies that encourage the reader to examine the often complex circumstances that surround problems or events associated with cruise operations. The case studies are contemporary and are constructed from first hand research with a number of international cruise companies providing a real world insight into this industry. They include 'Roles and Responsibilities on a Cruise Ship', 'Customer Service Systems and Passenger Profiles' and 'Managing Food and Drink Operations Onboard'. Each case study is followed by questions that are intended to illuminate issues and stimulate discussion. The structure of the book is designed so the reader can either build knowledge cumulatively for an in-depth knowledge of managerial practices and procedures onboard a cruise ship, or they can ‘dip in’ and make use of specific material and case studies for use within a more generic hospitality or tourism learning context.

Author : Michael Vogel
Publisher : CABI
ISBN 13 : 1845938453
Total Pages : 291 pages
Book Rating : 4.51/5 ( download)

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Download or read book The Business and Management of Ocean Cruises written by Michael Vogel and published by CABI. This book was released on 2012 with total page 291 pages. Available in PDF, EPUB and Kindle. Book excerpt: After decades of solid growth, the worldwide ocean cruise sector has become a noticeable economic factor and a significant employer. In the way it combines social, technological and natural systems to form its products, cruise tourism is an increasingly attractive area of study; particularly with regards to the managerial challenges posed by the interaction of these systems. This book brings together industry know-how, managerial experience and academic rigour to cover some of the most important and interesting managerial challenges associated with ocean cruises.

Author : Ross Dowling
Publisher : CABI
ISBN 13 : 1780646089
Total Pages : 621 pages
Book Rating : 4.84/5 ( download)

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Download or read book Cruise Ship Tourism, 2nd Edition written by Ross Dowling and published by CABI. This book was released on 2017-01-25 with total page 621 pages. Available in PDF, EPUB and Kindle. Book excerpt: Completely updated and revised, Cruise Ship Tourism, 2nd Edition covers the economic, social and environmental impacts of cruising, combining the latest knowledge and research to provide a comprehensive account of the subject. Despite the industry growing rapidly, there is a substantial gap in the related literature, and this book addresses the key issues for researchers, students and industry professionals. A valuable 'one-stop-shop' for those interested in cruise ships and maritime tourism, this new edition from major names in the field is also an invaluable resource for anyone concerned more widely with tourism and business development.

Author : Bob Dickinson
Publisher : Wiley
ISBN 13 : 9780471749189
Total Pages : 0 pages
Book Rating : 4.84/5 ( download)

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Download or read book Selling the Sea written by Bob Dickinson and published by Wiley. This book was released on 2007-04-27 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: An insider's view of how the cruising business operates Selling the Sea offers a complete picture of the cruise line industry along with step-by-step coverage of how to effectively market the cruising experience. This updated Second Edition features new coverage of how technology has impacted the industry, new niche markets in cruising, and expanded material on shipbuilding and design. It also includes insightful interviews with today's captains, social directors, food and beverage managers, and cruise line executives who have hands-on experience at the day-to-day workings of a cruise ship.

Author : Philip Gibson
Publisher :
ISBN 13 : 9781315146485
Total Pages : pages
Book Rating : 4.87/5 ( download)

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Download or read book Cruise Operations Mangement written by Philip Gibson and published by . This book was released on 2019 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author : Alexis Papathanassis
Publisher : Springer Science & Business Media
ISBN 13 : 3834971596
Total Pages : 249 pages
Book Rating : 4.93/5 ( download)

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Download or read book Cruise Management written by Alexis Papathanassis and published by Springer Science & Business Media. This book was released on 2011-11-03 with total page 249 pages. Available in PDF, EPUB and Kindle. Book excerpt: Increasingly, cruise operators are utilising information and communication technologies (ICTs) to improve service-effectiveness and process efficiency, both on- and off-board. Therefore, it is worth initiating a discussion on the potential and challenges ICTs entail for both cruise operators’ back-offices and for cruisers’ consumption experiences. This book documents the proceedings of the 1st e-Cruising Conference (Bremerhaven, Germany), which was aimed at discussing the possibilities and applicability of ICTs and mobile services in various aspects of cruise operations. Following a rigorous double-blind review, the best papers were chosen to be incorporated in this volume.

Author : Giora Israel
Publisher : Seatrade Academy
ISBN 13 : 9780905597706
Total Pages : 207 pages
Book Rating : 4.02/5 ( download)

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Download or read book Dictionary of the Cruise Industry written by Giora Israel and published by Seatrade Academy. This book was released on 1999 with total page 207 pages. Available in PDF, EPUB and Kindle. Book excerpt: From A. Class to Zodiac, this cruise dictionary contains the latest terms, phrases, acronyms and jargon used in the cruise and tourism industries. The Dictionary of the Cruise Industry is an authoritative and entertaining, late-night and rainy-day reading for every ship buff worth his or her (sea)salt. For more serious readers -- including those with a professional interest in all aspects of the cruise industry -- the volume seems to become the definite reference book.

Author :
Publisher :
ISBN 13 : 9789395449366
Total Pages : 0 pages
Book Rating : 4.65/5 ( download)

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Download or read book Cruise Operations Management written by and published by . This book was released on 2023 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author : Michael Vogel, Alexis Papathanassis and Ben Wolber
Publisher : CABI
ISBN 13 : 9781845938468
Total Pages : 275 pages
Book Rating : 4.61/5 ( download)

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Download or read book The Business and Management of Ocean Cruises written by Michael Vogel, Alexis Papathanassis and Ben Wolber and published by CABI. This book was released on 2012 with total page 275 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is divided into six parts, which are organized to guide the reader step by step from the macro level of the cruise industry to the micro level of operations management on board cruise ships. Part I (chapters 1-4) sets the scene for the book by characterizing the conditions under which cruise lines operate. Part II (chapters 5-8) includes four chapters that address issues of significance for corporate managers in the cruise sector. Part III (chapters 9-11) deal with aspects of the marketing mix employed by cruise lines to attract passengers and fill their ships. Part IV (chapters 12-15) is concerned with managerial functions related directly to the cruise product. Part V (chapters 16-19) focuses on operational management functions on board cruise ships. The final Part VI (chapter 20) looks at future development possibilities for the cruise sector.