Author : John R. Patterson
Publisher : ReadHowYouWant.com
ISBN 13 : 1459626834
Total Pages : 370 pages
Book Rating : 4.36/5 ( download)
Book Synopsis Wired and Dangerous by : John R. Patterson
Download or read book Wired and Dangerous written by John R. Patterson and published by ReadHowYouWant.com. This book was released on 2011-08-19 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: In an era of economic stress, rapid change, and social networking, customers are distracted, disgruntled, and harder to please than ever. Picky, Fickle, Vocal, Wired, and Vain - they have very little tolerance for error and are ready to spread the word quickly over the internet when things go wrong. If a company s customer service doesn t adapt ...