Unified Communications For Dummies

Author : Tony Bradley
Publisher : John Wiley & Sons
ISBN 13 : 0470401443
Total Pages : 412 pages
Book Rating : 4.46/5 ( download)

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Download or read book Unified Communications For Dummies written by Tony Bradley and published by John Wiley & Sons. This book was released on 2010-01-12 with total page 412 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover what Unified Communications can do for your business In our increasingly mobile world, communication must be effective, global, and available through multiple technologies seamlessly. Unified Communications logically blends and combines previously separate services and features, making communication possible by any means, with anyone, using any of your devices. This complex topic is perfect for a book dedicated to making everything easier! Unified Communications For Dummies introduces you to the many advantages this technology offers your business and shows you how to develop a strategy for bringing it about. Unified Communications is a new paradigm for working and communicating efficiently and collaboratively This book explains the features available with Unified Communications and how they can create new capabilities to drive customer satisfaction Shows how Unified Communications encompasses office and mobile phones, voicemail, instant messaging, fax, Internet phone calls, texting, and even Web conferencing Provides a step-by-step approach for creating a Unified Communications strategy Offers tips for improving the implementation process Shares real-world examples of how Unified Communications is being used today Unified Communications For Dummies shows you how to meet business needs with this emerging, cutting-edge solution.

Author : William A. Flanagan
Publisher : John Wiley & Sons
ISBN 13 : 1118166035
Total Pages : 322 pages
Book Rating : 4.31/5 ( download)

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Download or read book VoIP and Unified Communications written by William A. Flanagan and published by John Wiley & Sons. This book was released on 2012-02-27 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: Translates technical jargon into practical business communications solutions This book takes readers from traditional voice, fax, video, and data services delivered via separate platforms to a single, unified platform delivering all of these services seamlessly via the Internet. With its clear, jargon-free explanations, the author enables all readers to better understand and assess the growing number of voice over Internet protocol (VoIP) and unified communications (UC) products and services that are available for businesses. VoIP and Unified Communications is based on the author's careful review and synthesis of more than 7,000 pages of published standards as well as a broad range of datasheets, websites, white papers, and webinars. It begins with an introduction to IP technology and then covers such topics as: Packet transmission and switching VoIP signaling and call processing How VoIP and UC are defining the future Interconnections with global services Network management for VoIP and UC This book features a complete chapter dedicated to cost analyses and payback calculations, enabling readers to accurately determine the short- and long-term financial impact of migrating to various VoIP and UC products and services. There's also a chapter detailing major IP systems hardware and software. Throughout the book, diagrams illustrate how various VoIP and UC components and systems work. In addition, the author highlights potential problems and threats to UC services, steering readers away from common pitfalls. Concise and to the point, this text enables readers—from novices to experienced engineers and technical managers—to understand how VoIP and UC really work so that everyone can confidently deal with network engineers, data center gurus, and top management.

Author : Terry Critchley
Publisher : CRC Press
ISBN 13 : 1315349426
Total Pages : 271 pages
Book Rating : 4.28/5 ( download)

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Download or read book Making It in IT written by Terry Critchley and published by CRC Press. This book was released on 2016-11-03 with total page 271 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written for those starting a career in IT or whose career is well advanced, this career guide shows how to blaze a path to success through the jungle of modern IT. With a career spanning five decades, the author shares lessons he learned the hard way so readers do not have to learn them the hard way. By emphasizing the importance of business processes and applications to IT, this book explains how to understand the value and positioning of hardware and software technology in order to make appropriate decisions. It addresses the importance of IT architecture and the roles service and systems management play. It also explains service level agreements (SLAs) and provides sample SLAs. Readers learn how to conduct IT assessments using SWOT (strengths, weaknesses, opportunities, and threats) analysis. It also shows how to use root-cause analysis (RCA) to detect the sources of failure and poor performance. An overview of risk management and the steps involved in developing a business continuity plan are also included. The book looks at all facets of an IT professional’s career. It explains how to build an IT team and examines the roles and responsibilities within the team. It shows how to provide professional customer care to IT clients. Business executives recognize the importance of IT, and this book shows technology professionals how to thrive in the business world. It covers: Making effective presentations Report and proposal writing Negotiating and persuasion skills Running productive meetings Time and stress management The book also discusses such important career skills as listening, continual and incremental learning, and communicating at all levels. From its templates and checklists to its comprehensive and holistic view of a successful IT career, this book is an indispensable guide for every professional working in IT today and tomorrow.

Author : Judith S. Hurwitz
Publisher : John Wiley & Sons
ISBN 13 : 0470469943
Total Pages : 410 pages
Book Rating : 4.41/5 ( download)

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Download or read book Service Oriented Architecture (SOA) For Dummies written by Judith S. Hurwitz and published by John Wiley & Sons. This book was released on 2009-02-18 with total page 410 pages. Available in PDF, EPUB and Kindle. Book excerpt: Feeling overwhelmed by the buzz about SOA—service oriented architecture? Take heart! Service Oriented Architecture For Dummies, 2nd Edition makes it easy to understand, plan, and implement the latest SOA solutions for your business. Whether you’re the IT person responsible for developing SOA or the executive who’s trying to get a handle on the concept, Service Oriented Architecture For Dummies, 2nd Edition will help you understand what SOA is, why it’s important, and how you can make the most of it. You’ll find out about the business and financial aspects of SOA, how to decide if you need it, and what it can mean to your bottom line. Discover how to: Identify the main components of SOA and how they work to create business processes Create reusable, flexible systems and avoid common pitfalls Deconstruct business processes and applications to identify their components, then put them together in new ways Construct SOA business applications for maximum adaptability Confirm quality in a situation that’s difficult to test, and assure the quality and consistency of your data Develop a governance strategy for SOA based on your company’s philosophy and culture Work with XML and understand how it’s used in SOA Maximize the benefits of unified communications Understand software ecosystems, rich interfaces, and the development lifecycle Packed with real-life case studies illustrating how SOA has been applied in a variety of industries, Service Oriented Architecture For Dummies, 2nd Edition demystifies one of today’s hottest business tools.

Author : Joe Schurman
Publisher : Pearson Education
ISBN 13 : 032163473X
Total Pages : 460 pages
Book Rating : 4.33/5 ( download)

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Download or read book Microsoft Voice and Unified Communications written by Joe Schurman and published by Pearson Education. This book was released on 2009-02-15 with total page 460 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Microsoft Voice and Unified Communications is essential reading for anyone using—or considering—Microsoft’s range of VoIP options, from consumers to small business owners to enterprise customers.” --Xuedong Huang, General Manager, Microsoft Research Communications, Innovation Center “Joe Schurman has captured the essence of Microsoft’s vision and implementation in the areas of Voice and Unified Communications. This is an important book for those interested in connecting the dots between the present and the future in human communications and understanding why things are evolving in that way.” --Gurdeep Singh Pall, Microsoft Corporate Vice President, Unified Communications Group Microsoft® Voice and Unified Communications is a book that provides insight into Microsoft’s Voice and Unified Communications portfolio of products and services related to Microsoft Windows Live, Microsoft Response Point, and the Microsoft Unified Communications platform. Here’s What You’ll Find Inside. . . · Microsoft’s vision of voice products and services for consumer, small/medium businesses, and enterprise organizations including a foreword by Gurdeep Singh Pall, Microsoft Corporate Vice President, Unified Communications Group, and commentary by Xuedong Huang, General Manager of the Microsoft Research Communications Innovation Center. · Technical guidance and information related to Microsoft Windows Live, Microsoft Response Point, and the Microsoft Unified Communications platform, including the newly released Microsoft Office Communications Server 2007 R2. · Sales guidance for selling Microsoft voice solutions in the SMB and Enterprise markets. · Examples of customized Microsoft voice and unified communications applications. · Overview of Microsoft voice and unified communications security. · Latest Microsoft voice and unified communications research and development. · Understanding of voice, unified communications, and telephony concepts and terms as well as the history and evolution of communications technology.

Author : Josh Finke
Publisher : Cisco Press
ISBN 13 : 1587204185
Total Pages : 496 pages
Book Rating : 4.80/5 ( download)

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Download or read book Implementing Cisco Unified Communications Manager written by Josh Finke and published by Cisco Press. This book was released on 2012 with total page 496 pages. Available in PDF, EPUB and Kindle. Book excerpt: Rev. ed. of: Implementing Cisco Unified Communications Manager: authorized self-study guide / Dennis Hartmann, Chris Olsen. c2008-c2009.

Author : Dennis Hartmann
Publisher : Pearson Education
ISBN 13 : 0132796821
Total Pages : 539 pages
Book Rating : 4.28/5 ( download)

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Download or read book Implementing Cisco Unified Communications Manager, Part 1 (CIPT1) (Authorized Self-Study Guide) written by Dennis Hartmann and published by Pearson Education. This book was released on 2008-06-23 with total page 539 pages. Available in PDF, EPUB and Kindle. Book excerpt: Foundation learning for CIPT1 exam 642-446 Dennis Hartmann, CCIE® No. 15651 Implementing Cisco Unified Communications Manager, Part 1 (CIPT1), is a Cisco®-authorized, self-paced learning tool for CCVP® foundation learning. This book provides the knowledge necessary to install, configure, and deploy a Cisco Unified Communications solution based on Cisco Unified Communications Manager, the call routing and signaling component of the Cisco Unified Communications solution. By reading this book, you will gain an understanding of deploying a Cisco Unified Communications Manager to support single site, centralized, distributed, and hybrid call processing models. This book focuses on Cisco Unified Communications Manager Release 6.x. You will learn how to install and configure Cisco Unified Communications Manager, power over Ethernet switches, and gateways using MGCP. You will also learn how to build a scalable dial plan for on-net and off-net calls. The dial plan chapters of the book cover call routing, call coverage, digit manipulation, class of service, and call coverage components. This book will teach you how to implement media resources, LDAP directory integration, and various endpoints including Skinny Client Control Protocol (SCCP) and Session Initiation Protocol (SIP). Cisco Unified Video Advantag endpoint configuration is covered, in addition to, Cisco Unity® voice mail integration and basic voice mail box creation. Various user features are discussed including Presence. Whether you are preparing for CCVP certification or simply want to gain a better understanding of Cisco Unified Communications Manager fundamentals, you will benefit from the foundation information presented in this book. Implementing Cisco Unified Communications Manager, Part 1 (CIPT1), is part of a recommended learning path from Cisco that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press. To find out more about instructor-led training, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners worldwide, please visit www.cisco.com/go/authorizedtraining. Dennis J. Hartmann, CCIE® No. 15651 is a lead Unified Communications instructor at Global Knowledge. Dennis has been working with CallManager since CallManager 2.0. Dennis has various technical certifications: CCIE No. 15651, CCVP, CCSI, CCNP®, CCIP®, and MCSE. Dennis has worked with various Fortune 500 companies including AT&T, Sprint, Merrill Lynch, KPMG, and Cabletron Systems. Understand Cisco Unified Communications Manager architecture and components Evaluate Cisco Unified Communications Manager deployment models Install, upgrade, and administer Cisco Unified Communications Manager Apply network configuration, NTP, and DHCP configuration options Configure and manage user accounts Deploy various Cisco Unified IP Phones Configure Catalyst® switches for power over Ethernet and voice VLAN requirements Harden IP Phones to mitigate security risks Configure Media Gateway Control Protocol (MGCP) gateways Configure dial plans, call routing, and digit manipulation Deploy various media resources and user features Integrate Cisco Unity Voicemail with Cisco Unified Communications Manager Configure video-enabled IP Phones This volume is in the Certification Self-Study Series offered by Cisco Press®. Books in this series provide officially developed self-study solutions to help networking professionals understand technology implementations and prepare for the Cisco Career Certifications examinations. Category: Cisco Unified Communications Manager 6 Covers: CIPT1 exam 642-446 $65.00 USA / $72.00 CAN

Author : Nicholas Mr. Grant
Publisher : Newnes
ISBN 13 : 0124046053
Total Pages : 168 pages
Book Rating : 4.54/5 ( download)

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Download or read book Unified Communications Forensics written by Nicholas Mr. Grant and published by Newnes. This book was released on 2013-10-07 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: Unified Communications Forensics: Anatomy of Common UC Attacks is the first book to explain the issues and vulnerabilities and demonstrate the attacks, forensic artifacts, and countermeasures required to establish a secure (UC) environment. This book is written by leading UC experts Nicholas Grant and Joseph W. Shaw II and provides material never before found on the market, including: • analysis of forensic artifacts in common UC attacks • an in-depth look at established UC technologies and attack exploits • hands-on understanding of UC attack vectors and associated countermeasures • companion website http://secvoip.com giving readers access to the most up-to-date information on UC attacks. Provides key information for hackers and pen testers on the most current Unified Communications implementations The only book to explore and demonstrate how to work with digital artifacts from attacks within the UC environment Deals with UC security from multiple angles—less about theory and more about hands-on threat defense and forensics

Author : Gerardus Blokdyk
Publisher :
ISBN 13 : 9781489194480
Total Pages : 0 pages
Book Rating : 4.87/5 ( download)

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Download or read book Unified Communications Complete Self-Assessment Guide written by Gerardus Blokdyk and published by . This book was released on 2018 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Unified Communications Complete Self-Assessment Guide.

Author : Brett Hall
Publisher : Cisco Press
ISBN 13 : 0136654444
Total Pages : 779 pages
Book Rating : 4.45/5 ( download)

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Download or read book Practical Cisco Unified Communications Security written by Brett Hall and published by Cisco Press. This book was released on 2020-12-04 with total page 779 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master the foundations of modern Cisco Unified Communications (UC) system security This guide helps you build foundational knowledge for securing modern Cisco Unified Communications environments that support voice, video, messaging, and meetings, and support different types of real-time collaboration capabilities based on mobile/remote access and mobile devices based on bring-your-own-device (BYOD) initiatives. Writing for administrators and managers, two Cisco collaboration experts bring together methods and insights to illuminate both the “why” and the “how” of effective collaboration security. Using the proven “Explain, Demonstrate, and Verify” methodology, they explain each threat, demonstrate remediation, and show how to confirm correct implementation. You'll walk through securing each attack surface in a logical progression, across each Cisco UC application domain. The authors address key updates to Cisco collaboration architecture, including Expressway, Cisco Meeting Server, encryption enhancements, and advanced business-to-business collaboration. You'll find quick-reference checklists in each chapter, and links to more detail wherever needed. Begin by protecting your workforce through basic physical security and life/safety techniques Understand how attackers seek to compromise your UC system's network environment—and your best countermeasures Maintain security across all UC deployment types n Protect core UC applications by locking down and hardening the core operating system Use encryption to protect media and signaling, and enforce secure authentication Secure Cisco Unified Communications Manager, Cisco Unity Connection, and Cisco Meeting Server Deploy Session Border Controllers to provide security controls for VoIP and video traffic Provide additional protection at the edge of the network Safeguard cloud-based and hybrid-cloud services Enable organizations to seamlessly and securely connect to cloud UC services Allow remote teleworker users to connect safely to local UC resources