Total Quality Handbook

Author : John L. Hradesky
Publisher : McGraw-Hill Professional Publishing
ISBN 13 : 9780070305113
Total Pages : 712 pages
Book Rating : 4.10/5 ( download)

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Download or read book Total Quality Management Handbook written by John L. Hradesky and published by McGraw-Hill Professional Publishing. This book was released on 1995 with total page 712 pages. Available in PDF, EPUB and Kindle. Book excerpt: A total approach to TQM that guarantees success. TQM is so multifaceted--and afects so many apsects of an organization--that embracing it piecemeal often leads to disaster. The answer? The complete, integrated approach quality expert John Hradesky lays out in Total Quality Management Handbook. You'll find the entire TQM process set forth in 10 interrelated tracks (foundation, implementation, cultural, rewards systems, team building, management skills, core techniques, customer focus, advanced techniques, and train the trainer) you can follow to create and sustain results over time. For each track you get: workshop materials for forging the employee knowledge, skills and behavior to support company goals; guidelines for building effective work teams; needs assessment techniques for uncovering deficiencies and tailoring training to match your needs, procducts, and culture; much more.

Author : Armand V. Feigenbaum
Publisher :
ISBN 13 :
Total Pages : 318 pages
Book Rating : 4.96/5 ( download)

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Download or read book Total Quality Control written by Armand V. Feigenbaum and published by . This book was released on 2008 with total page 318 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author : John S. Oakland
Publisher : Routledge
ISBN 13 : 9780750689250
Total Pages : 480 pages
Book Rating : 4.50/5 ( download)

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Download or read book Total Quality Management written by John S. Oakland and published by Routledge. This book was released on 1996 with total page 480 pages. Available in PDF, EPUB and Kindle. Book excerpt: Total Quality Management (TQM) is structured around a five part model, with the core of the model being the customer-supplier interface. This book includes case studies which illuminate hands-on application of the theories of TQM within the Pacific Rim region and include: Australia, New Zealand, Fiji, Singapore, Hawaii, Hong Kong and Malaysia.

Author : D.R. Kiran
Publisher : Butterworth-Heinemann
ISBN 13 : 0128110368
Total Pages : 580 pages
Book Rating : 4.62/5 ( download)

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Download or read book Total Quality Management written by D.R. Kiran and published by Butterworth-Heinemann. This book was released on 2016-10-28 with total page 580 pages. Available in PDF, EPUB and Kindle. Book excerpt: Total Quality Management: Key Concepts and Case Studies provides the full range of management principles and practices that govern the quality function. The book covers the fundamentals and background needed, as well as industry case studies and comprehensive topic coverage, making it an invaluable reference to both the novice and the more experienced individual. Aspects of quality control that are widely utilized in practice are combined with those that are commonly referred to on University courses, and the latest developments in quality concepts are also presented. This book is an ideal quick reference for any manager, designer, engineer, or researcher interested in quality. Features two chapters on the latest ISO standards Includes an introduction to statistics to help the reader fully grasp content on statistical quality control Contains case studies that explore many TQM themes in real life situations

Author : David L. Goetsch
Publisher : Pearson
ISBN 13 :
Total Pages : 296 pages
Book Rating : 4.08/5 ( download)

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Download or read book Total Quality Handbook written by David L. Goetsch and published by Pearson. This book was released on 2001 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: An ideal hands-on, authoritative, how-to guide for the manager, supervisor, engineer, or other individual who is, or wants to be, involved with total quality management for continual improvement of their organizations, products and services in the private or public sector. It covers the full scope and range of the subject--from its origin and history through practical day-to-day application of its philosophy and tools. Features easily followed step-by-step plans for even the most complex methodologies. Total Quality and Quality Management. Strategic Planning. Quality Culture. Customer Satisfaction. Empowerment. Leadership and Change. Team Building. Training. Quality Tools. Problem Solving and Decision Making. Statistical Process Control (SPC). Continuous Improvement. Benchmarking. Just-in-Time (JIT). For Presidents and CEOs; General Managers; Vice President/Director/Managers of Operations, Engineering, Manufacturing (or Production); Quality Assurance; Marketing and Business Development; Information Technology or Management Information Systems; Managers; Supervisors; Engineers.

Author : Cathy Balding
Publisher : Arcade Custom Publishing
ISBN 13 : 0987171410
Total Pages : 193 pages
Book Rating : 4.12/5 ( download)

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Download or read book The Strategic Quality Manager written by Cathy Balding and published by Arcade Custom Publishing. This book was released on 2011 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you a quality professional working in health and aged care (or other service industry) who wants to: design and implement quality systems that make a real, positive difference to consumers? • develop your role to be more strategic and influential? • create sustained change and improvement? • build your credibility and expertise? • play a key role in your organisation’s strategic direction? • increase your job satisfaction? The Strategic Quality Manager synthesises theory, research and real world experience into a handbook developed specifically for those in quality management roles. As the pressure on our health and aged care services grows, so do the demands on the quality professional and continuing to increase the quality and transparency of healthcare will require new and savvier ways of working. If you have looked for assistance within this challenging environment, you’ll know that there is no shortage of material on quality management, but very little on being a quality manager. The Strategic Quality Manager contains theory, tips, step by step models and practical examples to assist every quality professional to more easily and proactively navigate the many of challenges of their roles – and to enjoy the journey!

Author : Kim H. Pries
Publisher : CRC Press
ISBN 13 : 1439885109
Total Pages : 295 pages
Book Rating : 4.09/5 ( download)

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Download or read book Total Quality Management for Project Management written by Kim H. Pries and published by CRC Press. This book was released on 2012-08-29 with total page 295 pages. Available in PDF, EPUB and Kindle. Book excerpt: Finding ways to improve margins can be the difference between organizations that thrive and those that simply survive during times of economic uncertainty. Describing why cost reductions can be just as powerful as increases in revenue, Total Quality Management for Project Management explains how to integrate time-tested project management tools wit

Author : James Jerome O'Brien
Publisher : Van Nostrand Reinhold Company
ISBN 13 :
Total Pages : 696 pages
Book Rating : 4.63/5 ( download)

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Download or read book Construction Inspection Handbook written by James Jerome O'Brien and published by Van Nostrand Reinhold Company. This book was released on 1983 with total page 696 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author : Hubert K. Rampersad
Publisher : Springer
ISBN 13 : 9783642087561
Total Pages : 0 pages
Book Rating : 4.66/5 ( download)

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Download or read book Total Quality Management written by Hubert K. Rampersad and published by Springer. This book was released on 2010-12-01 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Total Quality Management (TQM) is a journey towards improvement, guiding you through a continuous reassessment of yourself, your work and your organization. The author demonstrates how to improve your daily workload in order to create a quality product, control costs, and foster customer loyalty. Not only does this give your organization an edge in a competitive business environment, it also helps you grow and excel. Rampersad guides you through the effective use of problem-solving tools and helps you apply the quality improvement process in all aspects of your work. The book`s modular, practical and integral approach will appeal to today`s busy manager. All aspects of Total Quality Management are clearly, concisely, and didactically described, illustrated by a wealth of real world examples.

Author : Gregory M. Bounds
Publisher : McGraw-Hill/Irwin
ISBN 13 :
Total Pages : 862 pages
Book Rating : 4.14/5 ( download)

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Download or read book Beyond Total Quality Management written by Gregory M. Bounds and published by McGraw-Hill/Irwin. This book was released on 1994 with total page 862 pages. Available in PDF, EPUB and Kindle. Book excerpt: Beyond Total Quality Management, the first and only college textbook devoted entirely to TQM, is comprised of 12 conceptual chapters and a collection of chapter-length case studies. The conceptual chapters introduce students to the philosophies, methods and tools of TQM and suggest a new paradigm for management which goes beyond TQM as it is commonly viewed today. The case studies exemplify the concepts in practice and give students a context for discussing the practical applications of TQM. While maintaining a strong customer value orientation throughout, this text addresses the entire spectrum of issues related to TQM - from human resources management and organizational culture to customer value measurement and statistical quality control. This well-balanced approach is based on sound research and consistently reinforces the crucial link between TQM and business strategy.