The Reference Library User

Author : William A. Katz
Publisher : Psychology Press
ISBN 13 : 9781560240228
Total Pages : 170 pages
Book Rating : 4.29/5 ( download)

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Download or read book The Reference Library User written by William A. Katz and published by Psychology Press. This book was released on 1990 with total page 170 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provide the best possible service to your library patrons. With a healthy respect for those who seek assistance at the reference desk, a group of library and information service specialists examine the public whom they serve. The Reference Library User focuses on the possible interactions between the reference librarian and the library user. The authoritative contributors discuss many problems in the relationship between the public and the library, and all offer suggestions that will at least help librarians to better serve the public on a daily basis. A major emphasis of The Reference Library User is on the various populations using the library and their particular needs. For example, one chapter examines the information needs of deinstitutionalized patrons and presents methods of providing service and a rationale for community outreach. The state program in Rhode Island is outlined, describing efforts to reach community residents through public libraries and the state operated Bookmobile. Other chapters provide strategies for providing reference services to older adults, the learning disabled, the blind, and the physically handicapped. This informative new volume also deals with general concerns facing librarians today, including determining the audience for both public and academic libraries, educating the user, encouraging nonusers to become library users, and calming irate patrons. Reference librarians will be particularly interested in the problems and solutions discussed in this new volume, as will library managers and administrators who will always benefit from a fresh perspective on public service for the library user.

Author : Linda S Katz
Publisher : Routledge
ISBN 13 : 1136588094
Total Pages : 303 pages
Book Rating : 4.99/5 ( download)

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Download or read book Library Users and Reference Services written by Linda S Katz and published by Routledge. This book was released on 2013-05-13 with total page 303 pages. Available in PDF, EPUB and Kindle. Book excerpt: This useful book helps reference librarians understand the information seeking needs and behaviors of the diverse groups of people in the communities they serve. With the increasing diversity of the American population, librarians striving to plan and deliver excellent reference services must enhance their understanding of how best to assist many types of individuals and groups, from children to the elderly. Library Users and Reference Services provides much-needed help in this area, delivering strategies and methods to aid readers in their quest for increasingly effective service for all members of the communities in which they work. Library Users and Reference Services is divided into four sections of chapters which cover a broad range of topics to assist readers in planning and delivering appropriate services. Section One explores customer service, economics of information, and marketing as key concepts useful in studying information needs of specific groups in the population. Section Two focuses on scholars and students in three broad academic disciplines: science, humanities, and social sciences. Section Three covers groups with special characteristics such as age, economic standing, gender, or profession. Section Four discusses evaluation and provides guidance in the use of the most widely accepted measures for assessing reference effectiveness. The book’s final chapter explores redesigning reference services for the future, providing a glimpse of how such services may change. Library Users and Reference Services is a practical guide to help readers understand the many issues related to serving diverse populations in a community. Reference librarians and graduate library school students and faculty will learn more effective ways to help a heterogeneous public with the help of this new book.

Author : Maureen Pastine
Publisher : Psychology Press
ISBN 13 : 9780866568418
Total Pages : 354 pages
Book Rating : 4.17/5 ( download)

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Download or read book Integrating Library Use Skills Into the General Education Curriculum written by Maureen Pastine and published by Psychology Press. This book was released on 1989 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: This provocative new book will help you design and implement the most effective library user education possible--one that builds on basic library use skills through a progressively sophisticated program that is fully integrated into course curriculum at all levels, from the freshman year to graduation and beyond. By exploring major issues underlying the integration of library use skills and research methodologies into the general education curriculum, contributors raise important questions, offer creative ideas, and provide insight into the many improvements made in library instruction in the past few years. Following an introduction by Patricia Breivik, a recognized national authority on libraries and general education, contributors representing two- and four-year institutions and research universities discuss such issues as the relationship between high school and college programs, research skills instruction in a remote access environment, the use of microcomputers and end user searching programs to promote critical thinking, and the improved relationship between librarians and faculty. In addition to articles on library instruction geared towards question analysis, information generation by field, structure of published knowledge and dissemination of a discipline's literature, chapters identify cooperative efforts needed among school, public, special, academic libraries and other information agencies, computer center personnel, and online database vendors. Bibliographic instruction librarians who are active participants in planning and administering library user education programs will find this volume to be essential for building and developing stronger, more integrated programs.

Author : Marie L. Radford
Publisher : Association of College & Research Libraries
ISBN 13 :
Total Pages : 264 pages
Book Rating : 4.29/5 ( download)

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Download or read book The Reference Encounter written by Marie L. Radford and published by Association of College & Research Libraries. This book was released on 1999 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author : Kay Ann Cassell
Publisher : American Library Association
ISBN 13 : 1555708595
Total Pages : 532 pages
Book Rating : 4.97/5 ( download)

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Download or read book Reference and Information Services written by Kay Ann Cassell and published by American Library Association. This book was released on 2013 with total page 532 pages. Available in PDF, EPUB and Kindle. Book excerpt: Search skills of today bear little resemblance to searches through print publications. Reference service has become much more complex than in the past, and is in a constant state of flux. Learning the skill sets of a worthy reference librarian can be challenging, unending, rewarding, and-- yes, fun.

Author : Jo Bell Whitlatch
Publisher : ALA Editions
ISBN 13 : 9780838917800
Total Pages : 0 pages
Book Rating : 4.01/5 ( download)

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Download or read book Competency-Based Career Planning for Reference and User Services Professionals written by Jo Bell Whitlatch and published by ALA Editions. This book was released on 2019-01-23 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Reference and user services librarians need to be in charge of their own careers. And when it comes to their own professional development, that means being proactive.

Author : Alice Bertha Kroeger
Publisher :
ISBN 13 :
Total Pages : 134 pages
Book Rating : 4.40/5 ( download)

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Download or read book Guide to the Study and Use of Reference Books written by Alice Bertha Kroeger and published by . This book was released on 1902 with total page 134 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author : Bill Katz
Publisher :
ISBN 13 :
Total Pages : 151 pages
Book Rating : 4.31/5 ( download)

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Download or read book The Reference Library User written by Bill Katz and published by . This book was released on 1990 with total page 151 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author :
Publisher :
ISBN 13 :
Total Pages : 32 pages
Book Rating : 4.99/5 ( download)

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Download or read book Guide to the Study and Use of Reference Books written by and published by . This book was released on 1911 with total page 32 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author : Okojie, Victoria
Publisher : IGI Global
ISBN 13 : 1668459655
Total Pages : 395 pages
Book Rating : 4.52/5 ( download)

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Download or read book Global Perspectives on Sustainable Library Practices written by Okojie, Victoria and published by IGI Global. This book was released on 2022-10-28 with total page 395 pages. Available in PDF, EPUB and Kindle. Book excerpt: Libraries as social and service-based institutions are constantly seeking innovative and effective ways to meet the needs of their users and maintain relevance amidst alternative information sources. They are constantly adjusting to meet the needs of users, contribute to the personal development of users, and alight with national development. All of these have placed a burden on libraries to engage in sustainable practices both to increase their capacity to drive current developmental endeavors and to sustain future relevance. Global Perspectives on Sustainable Library Practices provides a rich and robust knowledge resource that brings together diverse sustainable library practices that will revamp library operations towards optimally meeting the current objectives of libraries as a developmental institution as well as sustaining value for future operations and service transactions. Covering topics such as access efficacy, green space development, and library service delivery, this premier reference source is an essential resource for librarians, library administrators, educators and administration of both K-12 and higher education, students of library sciences, pre-service teachers, researchers, and academicians.