The Principles And Practice Of Crisis Management

Author : Mike Seymour
Publisher : Burns & Oates
ISBN 13 : 9780304703289
Total Pages : 0 pages
Book Rating : 4.81/5 ( download)

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Download or read book Effective Crisis Management written by Mike Seymour and published by Burns & Oates. This book was released on 2000 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Crisis management is a high-profile activity driven by the globalization of business. It is required to deal with, for example, a life-threatening catastrophe, a product failure, recalls, tampering, or employee crime. The symptoms of a crisis can include loss of morale, protests, lawsuits, and regulatory scrutiny. This book, in a carefully structured way, presents the crisis environment, the principles and methods of crisis management, and stresses the importance of crisis preparedness.

Author : Carol A. Ireland
Publisher : Routledge
ISBN 13 : 1136822089
Total Pages : 237 pages
Book Rating : 4.87/5 ( download)

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Download or read book Conflict and Crisis Communication written by Carol A. Ireland and published by Routledge. This book was released on 2012-08-06 with total page 237 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict and crisis communication is the management of a critical incident which has the potential for resolution through successful negotiations. This can include negotiating with individuals in crisis, such as those threatening self-harm or taking individuals hostage as part of emotional expression, and also critical incidents such as kidnapping and terrorist activities. By focusing on the empirical and strong theoretical underpinnings of critical incident management, and including clear demonstrations of the practical application of conflict and crisis communication by experts in the field, this book proves to be a practical, comprehensive and up-to-date resource. Discussion of relevant past incidents – such as the 1993 WACO siege in the United States – is used to enhance learning, whilst an examination of the application of critical incident management to individuals with mental disorder offers groundbreaking insight from clinicians working in this area. Conflict and Crisis Communication is an excellent source of reference for national and international law enforcement agencies, professionals working in forensic settings, and also postgraduate students with an interest in forensic psychology and forensic mental health.

Author : Sarah Kovoor-Misra
Publisher : SAGE Publications
ISBN 13 : 1506328709
Total Pages : 257 pages
Book Rating : 4.06/5 ( download)

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Download or read book Crisis Management written by Sarah Kovoor-Misra and published by SAGE Publications. This book was released on 2019-01-31 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: Modern organizational crises are complex, diverse, and frequent. Ineffective crisis management can result in catastrophic loss. Crisis Management: Resilience and Change introduces students to best practices for preventing, containing, and learning from crises in our global, media-driven society. While covering the strengths of existing works on crisis management, such as systems, leadership, communication, and stakeholder perspective, this innovative new text goes beyond to include global, ethical, change, and emotional aspects of crisis communication. Using her proven transformative crisis management framework, Sarah Kovoor-Misra illustrates how organizations of all sizes can be adaptable, proactive, resilient, and ethical in the face of calamity.

Author : Alan Jay Zaremba
Publisher : M.E. Sharpe
ISBN 13 : 0765628317
Total Pages : 257 pages
Book Rating : 4.12/5 ( download)

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Download or read book Crisis Communication written by Alan Jay Zaremba and published by M.E. Sharpe. This book was released on 2015-05-18 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: Crises happen. When they do, organizations must learn to effectively communicate with their internal and external stakeholders, as well as the public, in order to salvage their reputation and achieve long-term positive effects. Ineffective communication during times of crisis can indelibly stain an organization's reputation in the eyes of both the public and the members of the organization. The subject of crisis communication has evolved from a public relations paradigm of reactive image control to an examination of both internal and external communication, which requires proactive as well as reactive planning. There are many challenges in this text, for crisis communication involves more than case analysis; students must examine theories and then apply these principles. This text prepares students by: Providing a theoretical framework for understanding crisis communication Examining the recommendations of academics and practitioners Reviewing cases that required efficient communication during crises Describing the steps and stages for crisis communication planning Crisis Communication is a highly readable blend of theory and practice that provides students with a solid foundation for effective crisis communication.

Author : Meena Ahmed
Publisher : Springer
ISBN 13 : 0230627374
Total Pages : 269 pages
Book Rating : 4.76/5 ( download)

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Download or read book The Principles and Practice of Crisis Management written by Meena Ahmed and published by Springer. This book was released on 2006-04-27 with total page 269 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines the factors involved in the social mediation of risks, the social construction of reality, and professionals' attempts to re-design how social reality appears. It looks at single-issue politics, the mass media and how corporations can respond to threats to their political and ideological perspectives.

Author : Michael J. Reilly
Publisher : Jones & Bartlett Publishers
ISBN 13 : 1449653839
Total Pages : 490 pages
Book Rating : 4.35/5 ( download)

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Download or read book Health Care Emergency Management: Principles and Practice written by Michael J. Reilly and published by Jones & Bartlett Publishers. This book was released on 2010-10-25 with total page 490 pages. Available in PDF, EPUB and Kindle. Book excerpt: Recent research underscores a serious lack of preparedness among hospitals nationwide and a dearth of credible educational programs and resources on hospital emergency preparedness. As the only resource of its kind, Health Care Emergency Management: Principles and Practice specifically addresses hospital and health system preparedness in the face of a large scale disaster or other emergency. Important Notice: The digital edition of this book is missing some of the images or content found in the physical edition.

Author : Arnold M. Howitt
Publisher : CQ Press
ISBN 13 : 1483351327
Total Pages : 673 pages
Book Rating : 4.22/5 ( download)

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Download or read book Managing Crises written by Arnold M. Howitt and published by CQ Press. This book was released on 2009-02-11 with total page 673 pages. Available in PDF, EPUB and Kindle. Book excerpt: From floods to fires, tornadoes to terrorist attacks, governments must respond to a variety of crises and meet reasonable standards of performance. What accounts for governments’ effective responses to unfolding disasters? How should they organize and plan for significant emergencies? With fifteen adapted Kennedy School cases, students experience first-hand a series of large-scale emergencies and come away with a clear sense of the different types of disaster situations governments confront, with each type requiring different planning, resourcing, skill-building, leadership, and execution. Grappling with the details of flawed responses to the LA Riots or Hurricane Katrina, or with the success of the Incident Management System during the Pentagon fire on 9/11, students start to see the ways in which responders can improve capabilities and more adeptly navigate between technical or operational needs and political considerations.

Author : Yaacov Bar-Siman-Tov
Publisher : Westview Press
ISBN 13 :
Total Pages : 616 pages
Book Rating : 4.85/5 ( download)

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Download or read book Avoiding War written by Yaacov Bar-Siman-Tov and published by Westview Press. This book was released on 1991-08-18 with total page 616 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drawing on 11 case studies, beginning with the Crimean War and ending with the 1973 Mideast War, this volume presents an ambitious analysis of crisis management. The contributors analyze the role of factors such as intelligence, bargaining, rules, and stress. Throughout the volume, they attempt to grapple with the central problem facing experts on superpower relations today: how relevant is this kind of analysis to a post-Cold War environment? They conclude with possible future flashpoints, recommendations for containing escalation, and integrate the overall study's findings into existing theories of crisis behavior. They also make a convincing case that there are valuable lessons to be learned from past U.S.-Soviet crises. An epilogue touches on the outbreak of the Gulf crisis in 1990. ISBN 0-8133-1232-9: $59.95.

Author : Burton St. John
Publisher :
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.69/5 ( download)

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Download or read book Crisis Communication and Crisis Management written by Burton St. John and published by . This book was released on 2017 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author : Lina Svedin
Publisher : IAP
ISBN 13 : 1617354988
Total Pages : 277 pages
Book Rating : 4.84/5 ( download)

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Download or read book Ethics and Crisis Management written by Lina Svedin and published by IAP. This book was released on 2011-08-01 with total page 277 pages. Available in PDF, EPUB and Kindle. Book excerpt: The daily process of public service provision and administration is filled with value judgments and value trade-offs, and the safeguarding of just and fair processes is key to the public’s trust in governing institutions. In crises, public decision-makers face complex ethical judgments under great uncertainty, timepressure, and heightened public scrutiny. A lack of attention to the ethical dimensions of crises has lead decision-makers to long-shadow crises that never reach closure. Furthermore, crises triggered by unethical conduct by public officials steadily feed people’s cynicism about politicians and bureaucracy. The fact that decision-makers often are judged on how they dealt with ethical issues in crises further underlines the importance of this topic. Little scholarly attention had been paid to how ethics play into and are dealt with in situations when they matters most – in crises. In order to improve government performance we need to analyze the ethical dilemmas and normative challenges that face practitioners in crises. This book meets this challenge by presenting a public policy framework for analyzing the ethical dilemmas in crises and introduces ten empirical chapters written by prominent public administration and crisis management scholars. The cases reviewed include Abu Ghraib, the 9/11 Commission, the 2008 Financial Crisis and the Memorial Hospital Tragedy during Hurricane Katrina. Building off the empirical focus on inherent ethical challenges in crises and actor ethics in evaluation and judgment, the concluding chapter outlines important lessons about criteria for crisis decision-making and strategies, the poisoned apple of bureaucratic discretion, and the nature of post-crisis evaluations. The book is geared toward students, scholars, and practitioners concerned with public management, public sector ethics, public policy, crisis management, and the implication of these factors on business and corporate crisis management.