Author : Prudence B. Kestner
Publisher : Jossey-Bass
ISBN 13 : 9780787955816
Total Pages : 0 pages
Book Rating : 4.17/5 ( download)
Book Synopsis The Conflict Resolution Training Program by : Prudence B. Kestner
Download or read book The Conflict Resolution Training Program written by Prudence B. Kestner and published by Jossey-Bass. This book was released on 2002-01-09 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Conflict Resolution Training Program Participant's Workbook offers both new and seasoned negotiators, mediators, and arbitrators a step-by-step approach for learning dispute resolution techniques. This hands-on workbook is filled with a variety of exercises, activities, worksheets, role plays, and other interactive techniques that are readily accessible for learning the skills needed to resolve conflicts. Trainers and participants can select the sections of the flexible program that best meet their specific objectives and goals.