The Cloke Set Contains Resolving Conflicts At Work Resolving Personal Organizational Conflict And Mediating Dangerously

Author : Kenneth Cloke
Publisher : Jossey-Bass
ISBN 13 : 9780787961114
Total Pages : 784 pages
Book Rating : 4.16/5 ( download)

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Download or read book The Cloke Set (Contains: Resolving Conflicts at Work; Resolving Personal & Organizational Conflict; and Mediating Dangerously) written by Kenneth Cloke and published by Jossey-Bass. This book was released on 2001-09-20 with total page 784 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author : Kenneth Cloke
Publisher : John Wiley & Sons
ISBN 13 : 0787953563
Total Pages : 278 pages
Book Rating : 4.60/5 ( download)

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Download or read book Mediating Dangerously written by Kenneth Cloke and published by John Wiley & Sons. This book was released on 2001-03-20 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sometimes it's necessary to push beyond the usual limits of themediation process to achieve deeper and more lasting change.Mediating Dangerously shows how to reach beyond technical andtraditional intervention to the outer edges and dark places ofdispute resolution, where risk taking is essential and fundamentalchange is the desired result. It means opening wounds and lookingbeneath the surface, challenging comfortable assumptions, andexploring dangerous issues such as dishonesty, denial, apathy,domestic violence, grief, war, and slavery in order to reach adeeper level of transformational change. Mediating Dangerously shows conflict resolution professionals howto advance beyond the traditional steps, procedures, and techniquesof mediation to unveil its invisible heart and soul and to revealthe subtle and sensitive engine that drives the process of personaland organizational transformation. This book is a major newcontribution to the literature of conflict resolution that willinspire and educate professionals in the field for years to come.

Author : Jossey-Bass Publishers
Publisher : Jossey-Bass
ISBN 13 : 9780787960834
Total Pages : 784 pages
Book Rating : 4.37/5 ( download)

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Download or read book The Cloke Mediation Special Set, Set includes Mediating Dangerously, Resolving Conflicts at Work, and Resolving Personal and Organizational Conflict written by Jossey-Bass Publishers and published by Jossey-Bass. This book was released on 2002-01-24 with total page 784 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author : Kenneth Cloke
Publisher : John Wiley & Sons
ISBN 13 : 1118010825
Total Pages : 401 pages
Book Rating : 4.22/5 ( download)

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Download or read book Resolving Conflicts at Work written by Kenneth Cloke and published by John Wiley & Sons. This book was released on 2011-04-08 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: The classic text on resolving workplace conflicts, fully revised and updated Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity, enhanced morale, and personal growth. In the third edition of this text, all chapters are completely infused with additional content, updated examples, and new case studies. Like its predecessors, it identifies core strategies for preventing and resolving both intermittent and chronic conflicts in the workplace. In addition, the book Includes a new foreword by Warren Bennis, which represents his most recent thinking about judgment calls and candid communications in the workplace Presents new chapters on leadership and transformational conflict coaching, and organizational systems design This definitive and comprehensive work provides a handy guide for managers, employees, union representatives, human resource experts, and consultants seeking to maintain stable and productive workplaces.

Author : Ken Cloke
Publisher : Jossey-Bass
ISBN 13 :
Total Pages : 248 pages
Book Rating : 4.94/5 ( download)

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Download or read book Resolving Personal and Organizational Conflict written by Ken Cloke and published by Jossey-Bass. This book was released on 2000-09 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Resolving Personal and Organizational Conflicts and Disputes offers specific methods for assisting disputing parties to communicate their problems without sinking into the twin traps of demonization and victimization. In addition, the authors show how to encourage people and organizations in conflict to identify new ways of sustaining supportive relationships and transforming anger into awareness, dialogue, and reconciliation."--BOOK JACKET.

Author : Kenneth Cloke
Publisher : Goodmedia Press
ISBN 13 : 9781732704695
Total Pages : 354 pages
Book Rating : 4.94/5 ( download)

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Download or read book Resolving Organizational Conflicts written by Kenneth Cloke and published by Goodmedia Press. This book was released on 2021-11-30 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book assists aspiring mediators and organizational leaders in developing skills in conflict resolution and systems design, and to organizations, government agencies, and political advocacy groups in preventing and resolving conflicts.

Author : Kenneth Cloke
Publisher : John Wiley & Sons
ISBN 13 : 1118046889
Total Pages : 378 pages
Book Rating : 4.83/5 ( download)

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Download or read book Resolving Conflicts at Work written by Kenneth Cloke and published by John Wiley & Sons. This book was released on 2011-01-06 with total page 378 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here is a completely updated edition of the best-selling Resolving Conflicts at Work. This definitive and comprehensive work provides a handy guide for resolving conflicts, miscommunications, and misunderstandings at work and outlines the authors’ eight strategies that show how the inevitable disputes and divisions in the workplace actually provide an opportunity for greater creativity, productivity, enhanced morale, and personal growth. This new edition includes current case studies that put the focus on leadership, management, and how organizations can design systems to change a culture of avoidance into a culture of creative conflict. The result is a more practical book for today’s companies and the people who work in them.

Author : Bernard S. Mayer
Publisher : John Wiley & Sons
ISBN 13 : 0787974064
Total Pages : 334 pages
Book Rating : 4.60/5 ( download)

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Download or read book Beyond Neutrality written by Bernard S. Mayer and published by John Wiley & Sons. This book was released on 2004-04-26 with total page 334 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this thought-provoking, passionately written book, Bernard Mayer—an internationally acclaimed leader in the field—dares practitioners to ask the hard questions about alternative dispute resolution. What’s wrong with conflict resolution? Why aren’t more individuals and organizations using conflict resolution when they have a problem? Why doesn’t the public know more about it? What are the limits of conflict resolution? When does conflict resolution work and when does it not? Offering a committed practitioner’s critique of the profession of mediation, arbitration, and alternative dispute resolution, Beyond Neutrality focuses on the current crisis in the field of conflict resolution and offers a pragmatic response.

Author : Gary T. Furlong
Publisher : John Wiley & Sons
ISBN 13 : 0470835176
Total Pages : 275 pages
Book Rating : 4.73/5 ( download)

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Download or read book The Conflict Resolution Toolbox written by Gary T. Furlong and published by John Wiley & Sons. This book was released on 2010-03-18 with total page 275 pages. Available in PDF, EPUB and Kindle. Book excerpt: In real-life conflict resolution situations, one size does not fit all. Just as a mechanic does not fix every car with the same tool, the conflict resolution practitioner cannot hope to resolve every dispute using the same technique. Practitioners need to be comfortable with a wide variety of tools to diagnose different problems, in vastly different circumstances, with different people, and resolve these conflicts effectively. The Conflict Resolution Toolbox gives you all the tools you need: eight different models for dealing with the many conflict situations you encounter in your practice. This book bridges the gap between theory and practice and goes beyond just one single model to present a complete toolbox - a range of models that can be used to analyze, diagnose, and resolve conflict in any situation. It shows mediators, negotiators, managers, and anyone needing to resolve conflict how to simply and effectively understand and assess the situations of conflict they face. And it goes a step further, offering specific, practical guidance on how to intervene to resolve the conflict successfully. Each model provides a different and potentially useful angle on the problem, and includes worksheets and a step-by-step process to guide the reader in applying the tools. Offers eight models to help you understand the root causes of any conflict. Explains each model's focus, what kind of situations it can be useful in and, most importantly, what interventions are likely to help. Provides you with clear direction on what specific actions to choose to resolve a particular type of conflict effectively. Features a detailed case study throughout the book, to which each model is applied. Additional examples and case studies unique to each chapter give the reader a further chance to see the models in action. Includes practical tools and worksheets that you can use in working with these models in your practice. The Conflict Resolution Toolbox equips any practitioner to resolve a wide range of conflicts. Mediators, negotiators, lawyers, managers and supervisors, insurance adjusters, social workers, human resource and labour relations specialists, and others will have all the tools they need for successful conflict resolution.

Author : Douglas E. Noll
Publisher : Prometheus Books
ISBN 13 : 1616144181
Total Pages : 291 pages
Book Rating : 4.80/5 ( download)

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Download or read book Elusive Peace written by Douglas E. Noll and published by Prometheus Books. This book was released on 2011-04-01 with total page 291 pages. Available in PDF, EPUB and Kindle. Book excerpt: This in-depth analysis goes behind the headlines to understand why crucial negotiations fail. The author argues that diplomats often enter negotiations with flawed assumptions about human behavior, sovereignty, and power. Essentially, the international community is using a model of European diplomacy dating back to the 18th century to solve the complex problems of the 21st century. Through numerous examples, the author shows that the key failure in current diplomatic efforts is the entrenched belief that nations, through their representatives, will act rationally to further their individual political, economic, and strategic interests. However, the contemporary scientific understanding of how people act and see their world does not support this assumption. On the contrary, research from decision-making theory, behavioral economics, social neuropsychology, and current best practices in mediation indicate that emotional and irrational factors often have as much, if not more, to do with the success or failure of a mediated solution. Reviewing a wide range of conflicts and negotiations, Noll demonstrates that the best efforts of negotiators often failed because they did not take into account the deep-seated values and emotions of the disputing parties. In conclusion, Noll draws on his own long experience as a professional mediator to describe the process of building trust and creating a climate of empathy that is the key to successful negotiation and can go a long way toward resolving even seemingly intractable conflicts.