Skills And Techniques For Human Service Professionals

Author : Edward Neukrug
Publisher : Cognella Academic Publishing
ISBN 13 : 9781793517005
Total Pages : pages
Book Rating : 4.02/5 ( download)

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Download or read book Skills and Techniques for Human Service Professionals written by Edward Neukrug and published by Cognella Academic Publishing. This book was released on 2020-03-16 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: The second edition of Skills and Techniques for Human Service Professionals: Counseling Environment, Helping Skills, Treatment Issues provides readers with valuable information about how the counseling environment impacts the helping relationship, ways of delivering critical helping skills, and the necessity of understanding important treatment issues when working with clients and consumers. Section I focuses on the counseling environment. Whereas Chapter 1 highlights eight important characteristics of the effective helper, Chapter 2 examines how the client experiences the agency when first entering it. This chapter focuses on such things as agency atmosphere, physical space, and nonverbal behaviors of the helper. In Section II, chapters move from the most basic foundational skills to more advanced skills and specialized training. Coverage includes honoring and respecting the client, being curious, delimiting power and developing an equal relationship, non-pathologizing, listening, reflections, paraphrasing, and basic empathy. Readers also learn about affirmation giving, encouragement, and support; offering alternatives; information and advice giving; modeling; self-disclosure; collaboration; advocacy; information gathering and solution-focused questions; advanced empathy; confrontation; assessing for suicidality and homicidality; crisis, disaster, and trauma helping; token economies; positive helping; and coaching. Section III focuses on important treatment issues in human services including case management, culturally competent counseling, guidelines for working with diverse populations, and ethical decision-making when working with all clients.

Author : Kenneth France
Publisher : Charles C Thomas Publisher
ISBN 13 : 0398093040
Total Pages : 402 pages
Book Rating : 4.44/5 ( download)

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Download or read book Helping Skills for Human Service Workers (4th Ed.) written by Kenneth France and published by Charles C Thomas Publisher. This book was released on 2019-09-23 with total page 402 pages. Available in PDF, EPUB and Kindle. Book excerpt: This updated and expanded fourth edition continues the theme of the previous edition emphasizing the current supporting research towards the building of relationships, and encouraging productive change between human service workers and their clients. The text arranged the chapters in the following manner: Chapter 1 discusses several basic issues regarding the development and use of helping skills. Chapter 2 explores common modes of response. Chapter 3 encounters several ingredients that foster positive relationships. Chapter 4 presents a step-by-step approach to problem solving. Chapter 5 examines responses that can detract from efforts made. Chapter 6 presents a straightforward approach to establishing goals, objectives, and plans. Chapter 7 describes channels of nonverbal information and commonly encountered nonverbal messages. Chapter 8 highlights endeavors that take center stage before, during, and after scheduled appointments. Chapter 9 considers the needs of several groups such as children and older persons, clients having low socioeconomic status, individuals experiencing psychosis and longstanding issues, and other individuals. New and supporting research for the following topics are included: the helping alliance; client feedback; communication; self-efficacy and stress in helping skills students; responding to negative feelings; methods for implementing plans; person-centered decision making that is required by law (under the Patient Protection and Affordable Care Act) for certain older and disabled individuals; gender; cultural heritage; and ethnicity. In addition, there are multiple-choice questions, as well as short-answer and fill-in-the-response items. Two complete client interviews are included, which will illustrate the value of the skills demonstrated with the person being interviewed. The text is further enhanced by an appendix offering numerous tools such as exercises and forms. This informative book is designed for human resource professionals, counselors, social workers, and other related helping professionals.

Author : Edward Neukrug
Publisher :
ISBN 13 : 9780692742686
Total Pages : 262 pages
Book Rating : 4.89/5 ( download)

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Download or read book Skills and Techniques for Human Service Professionals written by Edward Neukrug and published by . This book was released on 2016-09-18 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: Skills and Techniques for Human Service Professionals provides helpers with important knowledge in three areas: The counseling environment, helping skills, and treatment issues. SECTION I: THE COUNSELING ENVIRONMENT (Chapters 1-3) 1) Characteristics of the Effective Helper, highlights eight characteristics of the effective helper, including empathy, genuineness, acceptance, cognitive complexity, wellness, competence, cultural sensitivity, and developing your "it factor." 2) Entering the Agency, reviews agencies should respond to phone calls and emails, the atmosphere created by support staff and surroundings, whether helpers have embraced characteristics of the effective helper, the comfort level of the helper's office, and nonverbal behaviors of helpers, such as attire, eye contact, body positioning and facial expressions, personal space, touch, voice intonation, and tone of voice. SECTION II: HELPING SKILLS (Chapters 3-7) 3) Foundational Skills, presents skills or attitudes that helpers should provide early in the relationship including honoring and respecting the client, being curious, delimiting power and developing an equal relationship, non-pathologizing the client, and demonstrating the 3 C's: being committed, caring, and courteous. 4) Essential Skills, are core skills used in any helping relationship and often initiate movement toward goal identification and even goal achievement. They include silence and pause time, listening skills, reflecting feelings and content, paraphrasing, and basic empathy. 5) Commonly Used Skills, presents skills often exhibited by helpers, and include affirmation giving, encouragement, and support; offering alternatives, information giving, and advice giving; modeling; self-disclosure; collaboration; and advocacy. 6) Information Gathering and Solution-Focused Questions, distinguishes between information gathering skills, such as open questions, closed questions, tentative questions, and why questions; and solution-focused questions, such as preferred goals questions, evaluative questions, coping questions, exception-seeking questions, and solution-oriented questions. 7) Advanced and Specialized Training, examines advanced empathy; confrontation: challenge with support; interpretation; cognitive-behavioral responses; and specialized training skills in the areas of assessment for lethality: suicidality and homicidality; crisis, disaster, and trauma helping; token economies; positive helping; and coaching. SECTION III: TREATMENT ISSUES (Chapters 8-10) 8) Case Management, reviews issues related to informed consent and professional disclosure statements; assessment for treatment planning; monitoring medications; monitoring progress; writing case notes; ensuring security and confidentiality of records; documenting contact hours; making referrals; conducting follow-up; and practicing time management. 9) Multicultural Counseling, examines how to become culturally competent. It offers eight reasons why counseling has not been helpful for some, identifies definitions and models of culturally competent helping, and examines strategies for working with different ethnic and racial groups; people from diverse religious backgrounds; women; men; lesbians, gays, bisexuals, and transgender individuals; the homeless and the poor; older persons; individuals with mental illness; individuals with disabilities; and substance users and abusers. 10) Ethical Issues and Ethical Decision-Making examines ethical codes, reviews four ethical decision-making models, and presents ethical issues related to informed consent, competence and scope of knowledge, supervision, confidentiality, privileged communication, dual and multiple relationships, sexual relationships with clients, where the helper's primary obligation lies, continuing education, multicultural counseling, and values in the helping relationship. Ethical vignettes are presented.

Author : Morley D. Glicken
Publisher : Rowman & Littlefield
ISBN 13 : 1538106213
Total Pages : 251 pages
Book Rating : 4.11/5 ( download)

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Download or read book A Guide to Writing for Human Service Professionals written by Morley D. Glicken and published by Rowman & Littlefield. This book was released on 2017-08-01 with total page 251 pages. Available in PDF, EPUB and Kindle. Book excerpt: Straightforward and concise, the second edition of A Guide to Writing for Human Service Professionals offers students and professionals practical tools to improve their writing. In his animated and highly accessible teaching voice, Glicken presents the rules of punctuation, grammar, and APA style in jargon-free language that’s easy to understand. Chapters include detailed, real-world examples on how to write academic papers, client assessments and evaluations, business letters, research proposals and reports, papers for mass audiences, requests for funding, and much more. Glicken provides the most comprehensive writing guide available in an engaging and digestible format, including end-of-chapter exercises that allow readers to further practice their writing and critical thinking skills. A Guide to Writing for Human Service Professionals is an invaluable resource for current and future human service professionals across social work, psychology, and counseling. Updates to the Second Edition include: New writing exercises in every chapter to help current and future human service professionals improve critical thinking and expository writing skills New discussion on social media writing, cyberslang, and writing articles for the mass media on issues related to the human services A greater emphasis on the difference between politically correct writing and writing that shows sensitivity to diversity Expanded coverage of critical thinking and writing, conducting research, and plagiarism New examples of resume writing, business letters, and reference letters Expanded discussion of the importance of writing clear mission statements and agency goals

Author : Ed Neukrug
Publisher : Cengage Learning
ISBN 13 :
Total Pages : 400 pages
Book Rating : 4.93/5 ( download)

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Download or read book Skills and Tools for Today's Counselors and Psychotherapists written by Ed Neukrug and published by Cengage Learning. This book was released on 2006 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn essential skills; understand the nature of helping; learn about change strategies, diagnosis, and treatment planning; explore ethical, professional, and cross-cultural issues; and apply your new skills to the helping relationship ... After reading about the fundamental skills and techniques of counseling in the text, you can access complementary role plays, skill demonstrations, and process stages ... to see the same essential principles in action. -Back cover.

Author : Kenneth France
Publisher : Charles C Thomas Publisher
ISBN 13 : 0398081093
Total Pages : 385 pages
Book Rating : 4.96/5 ( download)

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Download or read book CRISIS INTERVENTION written by Kenneth France and published by Charles C Thomas Publisher. This book was released on 2015-07-01 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this exceptional new sixth edition, the author has retained the practical framework for offering immediate problem-solving assistance to persons in crisis. Therefore, the goal of this updated and expanded edition is to provide knowledge and methods applicable to particular crisis circumstances. Specific topics include: core concepts that are fundamental to all intervention efforts, crisis theory and the philosophy of crisis intervention, basic communication and problem-solving skills, suicide prevention, assistance for terminally ill persons, bereavement counseling, intervention with crime victims, rape counseling, negotiating with armed perpetrators, group strategies, family and marital interventions, disaster relief, case management, physical facilities, modes of contact, community relations, selection, training, and burnout prevention procedures. The handbook also details a review of the research on crisis intervention and how individual intervenors can build upon that knowledge. Numerous case examples presented in the handbook (with fictitious names) are based on actual occurrences the author has encountered. The techniques in this book are applicable to crisis centers, hotlines, Internet-based services, victim-assistance programs, college counseling centers, hospitals, schools, correctional facilities, children and youth programs, and other human service settings. The Study Questions at the end of each chapter are designed to serve as useful applications of crisis intervention theories and principles. Intended for caregivers whose work involves crisis intervention efforts, this is an informative resource for counselors, social workers, psychologists, nurses, physicians, clergy, correctional officers, parole and probation officers, and lay volunteers.

Author : Simon Slavin
Publisher : CRC Press
ISBN 13 : 9780789001085
Total Pages : 484 pages
Book Rating : 4.8X/5 ( download)

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Download or read book Human Services Technology written by Simon Slavin and published by CRC Press. This book was released on 1999-06-21 with total page 484 pages. Available in PDF, EPUB and Kindle. Book excerpt: Featuring new and updated information on computer technologies, including networking and using the Internet as a necessary tool for professionals, Human Services Technology: Understanding, Designing, and Implementing Computer and Internet Applications in the Social Services will help individual human service professionals and agencies understand, design, implement, and manage computer and Internet applications. Combining several relevant fields, this informative guide provides you with the knowledge to effectively collect, store, manipulate, and communicate information to better serve clients and successfully manage human service agencies. Human Services Technology explains basic technological terms and gives you the history of technology uses before you explore other areas of Information Technology (IT). This essential guide will also improve your ability to find and understand recent research and information on important topics. Human Services Technology will expand your technical know-how and help you better serve clients by offering you proven methods and explanations, such as: describing terms--such as hardware, networking, and telecommunications--with easy-to-understand analogies and examples using IT applications to support social policies, improve service coordination among agencies, efficiently manage agencies in order to save time, support workers’decision making with information, and assist clients solving the problems that internal and external issues cause when determining IT needs, such as working with federal reporting requirements understanding and dealing with the 10 most critical IT issues for management Containing dozens of graphs, tables, and figures, this knowledgeable book will help you with any IT problem you encounter. Symbols by certain subjects in the book indicate that you can find more information and references on that issue through links on the book?s accompanying Web site. Human Services Technology will enable you to thoroughly understand and use IT to help you offer improved services to clients and manage agencies with increased efficiency and effectiveness.

Author : Alan Gartner
Publisher : New York : Human Sciences Press
ISBN 13 :
Total Pages : 280 pages
Book Rating : 4.95/5 ( download)

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Download or read book The Preparation of Human Service Professionals written by Alan Gartner and published by New York : Human Sciences Press. This book was released on 1976 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: Monograph on vocational training of physicians, lawyers, teachers and social workers - covers role and importance of training, educational system, and discusses some contrasts and similarities, communications of theory and practice, etc. Bibliography pp. 229 to 264 and references.

Author : Lupe Alle-Corliss
Publisher :
ISBN 13 :
Total Pages : 500 pages
Book Rating : 4.43/5 ( download)

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Download or read book Advanced Practice in Human Service Agencies: Issues, Trends, and Treatment Perspectives written by Lupe Alle-Corliss and published by . This book was released on 1999 with total page 500 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lupe and Randy Alle-Corliss’ book addresses the practical, hands-on field experience that every student in human services is required to explore. The authors go beyond providing a basic orientation to field course work to zero in on more in-depth skills that the advanced student must master, such as what models of therapy apply to different client populations. A journal-type format with an emphasis on self-awareness makes this book an especially useful tool, whether the student is in the classroom or out in the field in a human service agency. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Author : Agi O'Hara
Publisher : Oxford University Press, USA
ISBN 13 : 9780195430103
Total Pages : 307 pages
Book Rating : 4.07/5 ( download)

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Download or read book Skills for Human Service Practice written by Agi O'Hara and published by Oxford University Press, USA. This book was released on 2010 with total page 307 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume presents contemporary practice skills used in social work and other human service professions across a variety of contexts. The authors encourage a critical reflective perspective to help readers mindfully reflect on their practice, in order to help them deal with the frustrations and difficulties that they will encounter in their career. It lays out the theory and framework and then looks at specific skill sets in light of the frameworks and theories mentioned in the first half of the book.