Service At Its Best

Author : Disney Institute
Publisher :
ISBN 13 :
Total Pages : 212 pages
Book Rating : 4.05/5 ( download)

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Download or read book Be Our Guest written by Disney Institute and published by . This book was released on 2003-06 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: Foreword by Michael D. Eisner. All organisations drive towards the same goal - how best to serve their customers. Walt Disney World has always enjoyed a reputation as a company that set the benchmark for outstanding business practices. Now, for the first time, one critical element of the method behind the magic is revealed: that of quality service. Here, their proven principles and processes are fully outlined, to help your organisation focus its vision and assemble its infrastructure to deliver exceptional customer service.

Author : United States. Congress. House. Committee on Veterans' Affairs. Subcommittee on Economic Opportunity
Publisher :
ISBN 13 :
Total Pages : 80 pages
Book Rating : 4.91/5 ( download)

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Download or read book The VA's Vocational Rehabilitation and Employment Service Contract Services and Its Coordination with the Department of Labor's Veterans' Employment and Training Service written by United States. Congress. House. Committee on Veterans' Affairs. Subcommittee on Economic Opportunity and published by . This book was released on 2006 with total page 80 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author : The Culinary Institute of America
Publisher : John Wiley & Sons
ISBN 13 : 0470197404
Total Pages : 304 pages
Book Rating : 4.00/5 ( download)

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Download or read book Remarkable Service written by The Culinary Institute of America and published by John Wiley & Sons. This book was released on 2009-05-04 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: As competition for customers is constantly increasing, contemporary restaurants must distinguish themselves by offering consistent, high-quality service. Service and hospitality can mean different things to different foodservice operations, and this book addresses the service needs of a wide range of dining establishments, from casual and outdoor dining to upscale restaurants and catering operations. Chapters cover everything from training and hiring staff, preparation for service, front-door hospitality to money handling, styles of modern table service, front-of-the-house safety and sanitation, serving diners with special needs, and service challenges—what to do when things go wrong. Remarkable Service is the most comprehensive guide to service and hospitality on the market, and this new edition includes the most up-to-date information available on serving customers in the contemporary restaurant world.

Author : United States. Social Security Advisory Board
Publisher :
ISBN 13 :
Total Pages : 94 pages
Book Rating : 4.92/5 ( download)

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Download or read book How the Social Security Administration Can Improve Its Service to the Public written by United States. Social Security Advisory Board and published by . This book was released on 1999 with total page 94 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author : Stefanie Paluch
Publisher : Springer Science & Business Media
ISBN 13 : 3834969362
Total Pages : 438 pages
Book Rating : 4.61/5 ( download)

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Download or read book Remote Service Technology Perception and its Impact on Customer-Provider Relationships written by Stefanie Paluch and published by Springer Science & Business Media. This book was released on 2011-10-01 with total page 438 pages. Available in PDF, EPUB and Kindle. Book excerpt: Stefanie Paluch employs multiple qualitative methods to explore the perception of remote services and its impact on customer-provider relationships in USA, Germany and Sweden. She develops a comprehensive model about customers’ holistic remote service experience and derives theoretical propositions that reflect main influence factors.

Author : David Finkel
Publisher : Bond Street Books
ISBN 13 : 038568097X
Total Pages : 273 pages
Book Rating : 4.74/5 ( download)

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Download or read book Thank You for Your Service written by David Finkel and published by Bond Street Books. This book was released on 2013-10-01 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: No journalist has reckoned with the psychology of war as intimately as David Finkel. In The Good Soldiers, Finkel shadowed the men of the US 2-16 Infantry Battalion in Baghdad as they carried out the grueling fifteen-month "surge" that changed them all forever. Now Finkel has followed many of the same men as they've returned home and struggled to reintegrate - both into their family lives and into society at large. In the ironically titled Thank You for Your Service, Finkel writes with tremendous compassion not just about the soldiers but about their wives and children. Where do soldiers belong after their homecoming? Is it reasonable, or even possible, to expect them to rejoin their communities as if nothing has happened? And in moments of hardship, who can soldiers turn to if they feel alienated by the world they once lived in? These are the questions Finkel faces as he revisits the brave but shaken men of the 2-16. More than a work of journalism, Thank You for Your Service is an act of understanding -- shocking but always riveting, unflinching but deeply humane, it takes us inside the heads of those who must live the rest of their lives with the realities of war.

Author : Arthur Hobart
Publisher :
ISBN 13 :
Total Pages : 658 pages
Book Rating : 4.00/5 ( download)

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Download or read book The Civil Service Record written by Arthur Hobart and published by . This book was released on 1888 with total page 658 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author : United States. Congress. Senate. Committee on the Judiciary. Subcommittee on Administrative Practice and Procedure
Publisher :
ISBN 13 :
Total Pages : 1118 pages
Book Rating : 4.82/5 ( download)

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Download or read book The Selective Service System: Its Operation, Practices, and Procedures written by United States. Congress. Senate. Committee on the Judiciary. Subcommittee on Administrative Practice and Procedure and published by . This book was released on 1969 with total page 1118 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author :
Publisher :
ISBN 13 :
Total Pages : 794 pages
Book Rating : 4.77/5 ( download)

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Download or read book Telephony written by and published by . This book was released on 1923 with total page 794 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author : Brian Atkin
Publisher : John Wiley & Sons
ISBN 13 : 1118655478
Total Pages : 408 pages
Book Rating : 4.74/5 ( download)

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Download or read book Total Facility Management written by Brian Atkin and published by John Wiley & Sons. This book was released on 2014-12-17 with total page 408 pages. Available in PDF, EPUB and Kindle. Book excerpt: The importance of effective facility management in enabling organizations to function efficiently is widely recognized. The fourth edition of Total Facility Management offers a comprehensive treatment of what facility management means to owners, operators, tenants, facility managers and professional advisors, as well as containing advice on how facilities can be better managed from a number of perspectives. It consolidates current best practice, defines and develops emergent areas and offers a pathway for the future development of facility management. The facility management body of knowledge now benefits from the publication of several national and international standards, none of which were available when earlier editions of the book were published. The opportunity has been taken to modify the structure and content of this new edition to align it with these standards to provide readers and their organizations with a comprehensive treatment of the subject. Greater emphasis has been given to facility planning, especially the briefing stage in the design of a new or refurbished facility; design for operability; stakeholder management; outsourcing; procurement; transition; performance management; environmental management; sustainability; maintenance management; information management and building information modelling (BIM). Throughout the book, the links between facility management practice and the organisation’s business objectives are emphasised. Readers worldwide will find this fourth edition a valuable and thought-provoking blend of the principles and practice of facility management.