Author : Karl Albrecht
Publisher : McGraw-Hill Professional Publishing
ISBN 13 : 9780870946592
Total Pages : 228 pages
Book Rating : 4.95/5 ( download)
Book Synopsis Service America! by : Karl Albrecht
Download or read book Service America! written by Karl Albrecht and published by McGraw-Hill Professional Publishing. This book was released on 1985 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: This classic service primer shows how to make service quality an imperative in the organization and increase profits with customer loyalty.