Robots In Travel Tourism And Hospitality Key Findings From A Global Study

Author : Craig Webster
Publisher : Zangador
ISBN 13 : 9549278689
Total Pages : 31 pages
Book Rating : 4.82/5 ( download)

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Download or read book Robots in travel, tourism and hospitality: Key findings from a global study written by Craig Webster and published by Zangador. This book was released on 2020-02-17 with total page 31 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report presents part of the results of the first global study on customers’ perceptions on robots in travel, tourism, and hospitality implemented by the authors in 2018-2019. Specifically, the report presents the methodology of the research and elaborates on the key results regarding the activities that customers perceive as appropriate for robotisation, their preferences to be served by robots, and their willingness-to-pay for robot-delivered services. Finally, the report provides recommendations to travel, tourism, and hospitality companies how to implement successfully robotic technologies in their operations.

Author : Craig Webster
Publisher :
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.28/5 ( download)

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Download or read book Robots in Travel, Tourism and Hospitality written by Craig Webster and published by . This book was released on 2020 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report presents part of the results of the first global study on customers' perceptions on robots in travel, tourism, and hospitality implemented by the authors in 2018-2019. Specifically, the report presents the methodology of the research and elaborates on the key results regarding the activities that customers perceive as appropriate for robotisation, their preferences to be served by robots, and their willingness-to-pay for robot-delivered services. Finally, the report provides recommendations to travel, tourism, and hospitality companies how to implement successfully robotic technologies in their operations.

Author : Stanislav Ivanov
Publisher : Emerald Group Publishing
ISBN 13 : 1787566897
Total Pages : 361 pages
Book Rating : 4.97/5 ( download)

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Download or read book Robots, Artificial Intelligence and Service Automation in Travel, Tourism and Hospitality written by Stanislav Ivanov and published by Emerald Group Publishing. This book was released on 2019-10-14 with total page 361 pages. Available in PDF, EPUB and Kindle. Book excerpt: Using a combination of theoretical discussion and real-world case studies, this book focuses on current and future use of RAISA technologies in the tourism economy, including examples from the hotel, restaurant, travel agency, museum, and events industries.

Author : Stanislav Ivanov
Publisher : Emerald Group Publishing
ISBN 13 : 1787566870
Total Pages : 296 pages
Book Rating : 4.73/5 ( download)

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Download or read book Robots, Artificial Intelligence and Service Automation in Travel, Tourism and Hospitality written by Stanislav Ivanov and published by Emerald Group Publishing. This book was released on 2019-10-14 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: Using a combination of theoretical discussion and real-world case studies, this book focuses on current and future use of RAISA technologies in the tourism economy, including examples from the hotel, restaurant, travel agency, museum, and events industries.

Author : Zheng Xiang
Publisher : Springer Nature
ISBN 13 : 3030486524
Total Pages : 1976 pages
Book Rating : 4.25/5 ( download)

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Download or read book Handbook of e-Tourism written by Zheng Xiang and published by Springer Nature. This book was released on 2022-09-01 with total page 1976 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handbook provides an authoritative and truly comprehensive overview both of the diverse applications of information and communication technologies (ICTs) within the travel and tourism industry and of e-tourism as a field of scientific inquiry that has grown and matured beyond recognition. Leading experts from around the world describe cutting-edge ideas and developments, present key concepts and theories, and discuss the full range of research methods. The coverage accordingly encompasses everything from big data and analytics to psychology, user behavior, online marketing, supply chain and operations management, smart business networks, policy and regulatory issues – and much, much more. The goal is to provide an outstanding reference that summarizes and synthesizes current knowledge and establishes the theoretical and methodological foundations for further study of the role of ICTs in travel and tourism. The handbook will meet the needs of researchers and students in various disciplines as well as industry professionals. As with all volumes in Springer’s Major Reference Works program, readers will benefit from access to a continually updated online version.

Author : Anna Farmaki
Publisher : Taylor & Francis
ISBN 13 : 1000519104
Total Pages : 257 pages
Book Rating : 4.05/5 ( download)

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Download or read book Emerging Transformations in Tourism and Hospitality written by Anna Farmaki and published by Taylor & Francis. This book was released on 2021-12-19 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: This significant and timely book critically discusses the effects of emerging trends and shifting dynamics on the tourism and hospitality industry at local, regional, national, and international levels in a holistic manner. This book offers a multi-disciplinary and inter-disciplinary approach and examines emerging topics such as technology and disruptive economies as well as the Covid-19 pandemic that are likely to change the future of the industry, either positively or negatively. The book thus advances the knowledge surrounding emergent controversies pertaining to tourism and hospitality including the growth of alternative business models (e.g., sharing economy business models), travel in light of climate change, and human resource ethics given the increasing adoption of artificial intelligence (AI), data, and algorithms. Offering a platform for the critical discussion of pertinent transformations and, as such, providing theoretical and practical insights, this book will be of great value to destination planners, policymakers, industry practitioners, educators, and upper-level students of tourism and hospitality.

Author : Wolfgang Wörndl
Publisher : Springer Nature
ISBN 13 : 303065785X
Total Pages : 587 pages
Book Rating : 4.57/5 ( download)

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Download or read book Information and Communication Technologies in Tourism 2021 written by Wolfgang Wörndl and published by Springer Nature. This book was released on 2021-01-11 with total page 587 pages. Available in PDF, EPUB and Kindle. Book excerpt: This open access book is the proceedings of the International Federation for IT and Travel & Tourism (IFITT)’s 28th Annual International eTourism Conference, which assembles the latest research presented at the ENTER21@yourplace virtual conference January 19–22, 2021. This book advances the current knowledge base of information and communication technologies and tourism in the areas of social media and sharing economy, technology including AI-driven technologies, research related to destination management and innovations, COVID-19 repercussions, and others. Readers will find a wealth of state-of-the-art insights, ideas, and case studies on how information and communication technologies can be applied in travel and tourism as we encounter new opportunities and challenges in an unpredictable world.

Author : Azizul Hassan
Publisher : Springer Nature
ISBN 13 : 9811957630
Total Pages : 349 pages
Book Rating : 4.35/5 ( download)

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Download or read book Tourism and Hospitality in Asia: Crisis, Resilience and Recovery written by Azizul Hassan and published by Springer Nature. This book was released on 2023-01-01 with total page 349 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book analyses the ways in which crises, including COVID-19, can be managed within the tourism and hospitality industries in Asia, in ways that support the future of these industries and help to make them more resilient. This book supports efforts to develop a new direction for the tourism and hospitality industry by considering their development holistically in the context of sustainable development. Going further, this book highlights actions to make the tourism system more resilient to external shocks and crises. Readers of this book will get insights into the economic, social, technological, and environmental implications of crises on the tourism and hospitality industry in Asia, including issues within the food and beverage industry in the Asian post-COVID-19 period. This book has three major objectives: to explore the crisis context of Asian tourism and hospitality, to present multiple cases from countries in Asia, and finally to envisage the paths to make the Asian tourism system more resilient, through the discussion of new trends and issues emerging following the pandemic. This book examines the economic, social, environmental, and technological implications of crises on the Asian tourism and hospitality industry and discusses the various ways of managing these crises more efficiently, contributing new knowledge to the industry. In its wider context, this book covers tourism management, crisis management, and destination management. At the more micro level, themes explored include tourism economics, marketing management, hospitality management, food and beverage management and tourism technology.

Author : Stanislav Ivanov
Publisher : INSETE
ISBN 13 :
Total Pages : 69 pages
Book Rating : 4./5 ( download)

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Download or read book TOURISM AND HOTEL TECHNOLOGIES written by Stanislav Ivanov and published by INSETE. This book was released on 2023-02-15 with total page 69 pages. Available in PDF, EPUB and Kindle. Book excerpt: The report focuses on some of the digital technologies in tourism and hospitality, namely: digital displays, kiosks, mobile applications, smart appliances, intelligent automation, chatbots, biometric technologies, voice-controlled virtual assistants, virtual and augmented reality, drones, robots, and the internet of things. It discusses the scope of technologies and the areas of their application. ✓ From the perspective of tourists, it looks at technologies they could use during the pre-trip, trip and port-trip stages of their travel. ✓ From the perspective of tourism and hospitality companies, it looks at technologies that could be incorporated into the four functional areas of the companies (operations, human resource management, marketing, and finance) and outlines the role of technology in each of them. ✓ The report critically evaluates the factors that determine the choice of a technological solution, namely technology-related, task-related, economic, company-related, customer-related, employee-related, partner-related, competitive, and macroenvironmental factors. ✓ Additionally, the report delves deeper into the specific digital technologies and discusses their characteristics, advantages, disadvantages and application in the tourism and hospitality context. ✓ Finally, a list of exhibitions on digital technologies for tourism and hospitality companies is provided to help managers in their investment decisions.

Author : Alejandra Zuccoli
Publisher : Springer Nature
ISBN 13 : 303121580X
Total Pages : 135 pages
Book Rating : 4.03/5 ( download)

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Download or read book The Role of Pleasure to Improve Tourism Education written by Alejandra Zuccoli and published by Springer Nature. This book was released on 2023-01-01 with total page 135 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book discusses how pleasure, as an emotional motivation, can play a leading role in improving the learning of new cognitive skills and abilities. Set in a research center orientated to innovate educative techniques for optimizing the learning process, this case study is focusing on the power of pleasure (joy) as a strategy to better the standard education systems in Argentina and beyond. This editorial project is based on an efficient experiment known as “PANCOE” where pre-graduate students of tourism bachelor at the University of Palermo, Argentina, were subject to different pleasurable experiences mainly marked by eating, tasting dishes and non-alcohol drinks while cooking and kneading bread pieces. PANCOE aims to integrate students' senses with their emotions, academic performance, and digital platforms. PANCOE devotes efforts to transforming negative feelings like fear into positive ones like joy. As an outcome, students who had taken part in PANCOE not only obtained higher degrees but also completed their studies with a bachelor's degree. Therefore, PANCOE situates as a promising and exciting tourism education method to better the academic performance of low-grade students in tourism and to bring creativity to the tourism classroom for all students.