Service Design for Business

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118988922
Total Pages : 214 pages
Book Rating : 4.23/5 ( download)

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Book Synopsis Service Design for Business by : Ben Reason

Download or read book Service Design for Business written by Ben Reason and published by John Wiley & Sons. This book was released on 2015-12-14 with total page 214 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical approach to better customer experience through service design Service Design for Business helps you transform your customer's experience and keep them engaged through the art of intentional service design. Written by the experts at Livework, this practical guide offers a tangible, effective approach for better responding to customers' needs and demands, and provides concrete strategy that can be implemented immediately. You'll learn how taking a design approach to problem solving helps foster creativity, and how to apply it to the real issues that move businesses forward. Highly visual and organized for easy navigation, this quick read is a handbook for connecting market factors to the organizational challenge of customer experience by seeing your company through the customers' eyes. Livework pioneered the service design industry, and guides organizations including Sony, the British Government, Volkswagen Procter & Gamble, the BBC, and more toward a more carefully curated customer experience. In this book, the Livework experts show you how to put service design to work in your company to solve the ongoing challenge of winning with customers. Approach customer experience from a design perspective See your organization through the lens of the customer Make customer experience an organization-wide responsibility Analyze the market factors that dovetail with customer experience design The Internet and other digital technology has brought the world to your customers' fingertips. With unprecedented choice, consumers are demanding more than just a great product—the organizations coming out on top are designing and delivering experiences tailored to their customers' wants. Service Design for Business gives you the practical insight and service design perspective you need to shape the way your customers view your organization.

Product Design Review

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Author :
Publisher : Routledge
ISBN 13 : 1351421247
Total Pages : 308 pages
Book Rating : 4.49/5 ( download)

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Book Synopsis Product Design Review by : Takashi Ichida

Download or read book Product Design Review written by Takashi Ichida and published by Routledge. This book was released on 2019-12-06 with total page 308 pages. Available in PDF, EPUB and Kindle. Book excerpt: The goal of the world class company is to produce a product or service that offers customers the highest quality at the lowest cost and in the shortest time possible. Product Design Review describes a highly effective method for quality control in product design, as well as its applications in a wide variety of business settings. Take care of the problems that erupt during product development by nipping them in the bud (during the design stage). Takashi Ichida describes a powerful tool insuring quality at concept stage, thereby eliminating redesign, retooling, rework, and error throughout the production process. The program he describes can be carried out through every phase of new product development - - from product planning to design, production, and marketing. Also explains how you can incorporate your customer feedback into the next production cycle. You'll always need to modify any process improvement technology to suit your company's culture, product type, manufacturing approach, and customer needs. Product Design Review has taken case studies from a cross section of industries and describes each company's unique application of Ichida's process. You'll not only see the tremendous results these companies have achieved by using Design Review, but you'll also see the difficulties they've encountered. Also included are five essays that compare Design Review with other innovations in manufacturing process such as artificial intelligence, checklists, quality function deployment (QFD), design of experiments (DOE), and configuration control.

Sketching

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Author :
Publisher : BIS Publishers
ISBN 13 : 9789063695330
Total Pages : 0 pages
Book Rating : 4.30/5 ( download)

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Book Synopsis Sketching by : Koos Eissen

Download or read book Sketching written by Koos Eissen and published by BIS Publishers. This book was released on 2019-11-05 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: A must have for product design students! Are designers still making drawings by hand? Isn't it more advanced to use a computer in this computer era? Some may think sketching is a disappearing skill, but if you ever enter a design studio, you will find out differently. Studios still make sketches and drawings by hand and in most cases, quite a lot of them. They are an integral part of the decision-making process, used in the early stages of design, in brainstorming sessions, in the phase of research and concept exploration, and in presentation. Drawing has proved to be, next to verbal explanation, a powerful tool for communicating not only with fellow designers, engineers or model makers but also with clients, contractors and public offices. This book can be regarded as a standard book on design sketching, useful for students in product design.

Product Design

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Publisher : Laurence King Publishing
ISBN 13 : 1780675437
Total Pages : 240 pages
Book Rating : 4.35/5 ( download)

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Book Synopsis Product Design by : Alex Milton

Download or read book Product Design written by Alex Milton and published by Laurence King Publishing. This book was released on 2011-08-29 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Product Design offers a broad and comprehensive introduction to the field of product design and the key role of product designers. It follows through all the stages and activities involved in the creation of a new product – from concept design to manufacture, prototyping to marketing. It encourages the reader to challenge conventions and to think about the subject in new and exciting ways. The book also explores the diverse nature of product design, including new and emerging forms of practice. A rich overview of influential design movements and individuals are covered, together with interviews and examples from prominent product designers, and working practices and career guidance relevant to today. Full of visual examples and practical information, the book is an essential guide for students or anyone interested in product design.

Product Design for the Web

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Publisher : New Riders
ISBN 13 : 0321929039
Total Pages : 224 pages
Book Rating : 4.37/5 ( download)

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Book Synopsis Product Design for the Web by : Randy J. Hunt

Download or read book Product Design for the Web written by Randy J. Hunt and published by New Riders. This book was released on 2014 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Web designers are no longer just web designers. To create a successful web product that's as large as Etsy, Facebook, Twitter, or Pinterest-or even as small as a tiny app-you need to know more than just HTML and CSS. You need to understand how to create meaningful online experiences so that users want to come back again and again. In other words, you have to stop thinking like a web designer or a visual designer or a UX designer or an interaction designer and start thinking like a product designer. In this breakthrough introduction to modern product design, Etsy Creative Director Randy Hunt explains the skills, processes, types of tools, and recommended workflows for creating world-class web products. After reading this book, you'll have a complete understanding of what product design really is and you'll be equipped with the best practices necessary for building your own successful online products.

Product Design and Development

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Author :
Publisher : Irwin/McGraw-Hill
ISBN 13 :
Total Pages : 392 pages
Book Rating : 4.76/5 ( download)

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Book Synopsis Product Design and Development by : Karl T. Ulrich

Download or read book Product Design and Development written by Karl T. Ulrich and published by Irwin/McGraw-Hill. This book was released on 2004 with total page 392 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text presents a set of product development techniques aimed at bringing together the marketing, design, and manufacturing functions of the enterprise. The integrative methods facilitate problem-solving and decision-making.

The Fundamentals of Product Design

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Publisher : Bloomsbury Publishing
ISBN 13 : 1350033863
Total Pages : 192 pages
Book Rating : 4.63/5 ( download)

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Book Synopsis The Fundamentals of Product Design by : Richard Morris

Download or read book The Fundamentals of Product Design written by Richard Morris and published by Bloomsbury Publishing. This book was released on 2017-03-23 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides an integrated and cohesive view of the product design process, covering materials, manufacturing, idea generation, computer-aided design, engineering functions, product types, and market research. This updated edition explores recent developments such as additive manufacture and crowd funding, and includes more consumer and lifestyle orientated products for a more product-based focus, supported by a range of new innovative examples and case studies from internationally-renown designers and studios. The second edition also features a supportive document map that helps to reveal the steps in product creation, new projects and activities for every chapter, and additional references and web sources to allow students to further explore the world of product design. Full of inspiring images covering a wide variety of product design examples, Richard Morris presents an engaging introduction to this sizeable topic that can be used as a useful guide to the processes involved in product design.

Product Concept Design

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Author :
Publisher : Springer Science & Business Media
ISBN 13 : 1846281261
Total Pages : 210 pages
Book Rating : 4.66/5 ( download)

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Book Synopsis Product Concept Design by : Turkka Kalervo Keinonen

Download or read book Product Concept Design written by Turkka Kalervo Keinonen and published by Springer Science & Business Media. This book was released on 2010-05-12 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: Product Concept Design has been written by a collection of researchers and practising designers from leading companies such as Nokia and Volvo. The book explains the process of conceptual design of new manufactured products and shows how the principles involved are employed in real examples of consumer products from some of the world’s most important corporations detailed by the designers themselves. The book will be bought by designers and managers in industry, as well as lecturers in design and design engineering and their students.

Expressive Design Systems

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Author :
Publisher : A Book Apart
ISBN 13 : 1937557855
Total Pages : 133 pages
Book Rating : 4.50/5 ( download)

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Book Synopsis Expressive Design Systems by : Yesenia Perez-Cruz

Download or read book Expressive Design Systems written by Yesenia Perez-Cruz and published by A Book Apart. This book was released on 2019-11-21 with total page 133 pages. Available in PDF, EPUB and Kindle. Book excerpt: Good design systems can help you create digital products with efficiency and consistency. But great design systems will support and strengthen your team’s creativity at the same time. In Expressive Design Systems, Yesenia Perez-Cruz shows you how to build useful, dependable systems that not only maintain harmony across your products, but also flex to accommodate inspiration and experimentation. Learn to communicate your brand, collaborate across teams—and do so much more than standardize components.

Research Methods for Product Design

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Author :
Publisher : Laurence King Publishing
ISBN 13 : 1529432383
Total Pages : 445 pages
Book Rating : 4.81/5 ( download)

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Book Synopsis Research Methods for Product Design by : Alex Milton

Download or read book Research Methods for Product Design written by Alex Milton and published by Laurence King Publishing. This book was released on 2023-05-04 with total page 445 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides the reader with a comprehensive, relevant, and visually rich insight into the world of research methods specifically aimed at product designers. It includes practical case studies and tutorials that will inform, inspire and help you to conduct product design research better. Product designers need a comprehensive understanding of research methods as their day-to-day work routinely involves them observing people, asking questions, searching for information, making and testing ideas, and ultimately generating 'solutions' to 'problems'. Manifest in the design process is the act of research. Huge technological advances in information, computing and manufacturing processes also offer enormous opportunities to product designers such as the development of 'intelligent' products and services, but at the same time raise important research questions that need to be dealt with. Product designers are, in many ways, best placed to address these challenges because of the manner in which they apply their design thinking to problems. This book demonstrates in a clear, highly visual and structured fashion how research methods can support product designers and help them address the very real issues the world currently faces in the 21st century.