Preventing Shoplifting Without Being Sued

Author : Michael C. Budden
Publisher : Bloomsbury Publishing USA
ISBN 13 : 0313004161
Total Pages : 176 pages
Book Rating : 4.62/5 ( download)

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Download or read book Preventing Shoplifting Without Being Sued written by Michael C. Budden and published by Bloomsbury Publishing USA. This book was released on 1999-01-30 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: Shoplifiting is the single largest crime impacting U.S. retail merchants with annual losses over $21 billion and with merchants spending hundreds of millions of dollars to prevent it. To add insult to injury, individuals apprehended for shoplifting may sue stores for damages resulting from their apprehension and detention—and sometimes win. There is good news though. States have enacted merchant protection statutes and civil recovery laws which allow retailers to deal more effectively with the problem. Merchant protection statutes give retail merchants the right to apprehend and detain individuals suspected of shoplifting, while enjoying a conditional privilege of civil liability immunity; yet, despite the offer of civil liability immunity, merchants still lose civil suits with alarming regularity. To avoid losses, merchants must know and follow the specifics of their state's statutes to enjoy the immunity. Well-written with numerous real life experiences and sound advice, Budden's book will help retail store executives better understand shoplifting's enormous financial hazards to their businesses. Budden uses real life cases to show what executives and managers can and cannot do in their efforts to apprehend, detain, and prosecute shoplifters. They will also find up-to-date advice on using civil recovery laws and information about what is being done to make shoplifters pay for their crimes. Budden makes clear that to gain maximum benefit from both merchant protection statutes and civil recovery laws, retail store executives must understand how such legal measures work and how best to apply them to reduce inventory shrinkage. These retail professionals will find Budden's book a useful guide for developing their own safe, workable protection plans.

Author : Kelly T. Tian
Publisher : Bloomsbury Publishing USA
ISBN 13 : 0313075921
Total Pages : 272 pages
Book Rating : 4.26/5 ( download)

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Download or read book Customer Fraud and Business Responses written by Kelly T. Tian and published by Bloomsbury Publishing USA. This book was released on 2001-12-30 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: From remarkably frank and credible responses to their comprehensive research questionnaire, Tian and Keep provide a unique, wide ranging catalogue of frauds that customers perpetrate on businesses--and what marketers can do to combat it. They were able to receive and analyze more than 250 written descriptions--a 71% response rate!--of the acts that customers committed and the methods they used. Instead of merely a checklist, Tian and Keep obtained their data in the customers' own words, resulting in highly detailed and reliable insights into why customers did what they did. They find that customer fraud has emerged as a form of guerilla warfare against companies, that it is adapted to specific situations, and that underlying customers' motivation is a need to get even. Ethics has little do with it. In fact, some respondents even asserted that they had an obligation to commit fraud: they did it to retaliate against what they perceived as unethical acts that businesses committed against them. The result is a rare documentation of the specifics of fraud, how it threatens not only business but entire economies, and the actions--bold and subtle--that marketers can take in self-protective response. Not only will corporate management, particularly in marketing, get detailed descriptions of their customers' fraud strategies and tactics, but they will also receive insights into where they are vulnerable and why. Tian and Keep show that fraud has become so socially acceptable among middle class customers that they are willing to share their tactics, strategies, and secrets with their friends. With this as their foundation, the authors give practitioners an arsenal of detection and deterrence methods. Equally important, they provide ways to implement them without alienating their other, blameless customers. They also show marketers what they can do to reestablish trust in their marketing exchanges with customers, and improve relationships in ways that will diminish (if not fully eliminate) the incidence of fraud. For management generally as well as marketers in companies of all sizes and type, Tian's and Keep's book is essential, engrossing, and useful reading.

Author :
Publisher :
ISBN 13 :
Total Pages : 104 pages
Book Rating : 4.54/5 ( download)

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Download or read book Increasing Your Pro-shop's Bottom Line written by and published by . This book was released on 2002 with total page 104 pages. Available in PDF, EPUB and Kindle. Book excerpt: "NGF InfoPacs are a compilation of reproduced articles, reports, and studies relating to topics of interest to the golf industry ..." (Introduction).

Author :
Publisher :
ISBN 13 :
Total Pages : 2520 pages
Book Rating : 4.47/5 ( download)

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Download or read book The Cumulative Book Index written by and published by . This book was released on 1999 with total page 2520 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author : Lawrence J. Fennelly
Publisher : Butterworth-Heinemann
ISBN 13 :
Total Pages : 744 pages
Book Rating : 4.23/5 ( download)

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Download or read book Handbook of Loss Prevention and Crime Prevention written by Lawrence J. Fennelly and published by Butterworth-Heinemann. This book was released on 1989 with total page 744 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author : Charles A. Sennewald
Publisher : Elsevier
ISBN 13 : 0080560822
Total Pages : 717 pages
Book Rating : 4.23/5 ( download)

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Download or read book Retail Crime, Security, and Loss Prevention written by Charles A. Sennewald and published by Elsevier. This book was released on 2011-08-29 with total page 717 pages. Available in PDF, EPUB and Kindle. Book excerpt: Retail Crime, Security, and Loss Prevention is destined to become the "go to" source of crime- and loss prevention- related information in the retail industry. Written and edited by two nationally recognized retail security experts and enhanced with 63 contributions by others who contribute expertise in specialized areas, this book provides over 150 definitions of loss prevention terms, and discusses topics ranging from accident investigations, counterfeit currency, emergency planning, and workplace violence to vendor frauds. No other single work contains such a wealth of retail security information. The co-authors are Charles “Chuck” Sennewald, CSC, CPP former Director of Security at The Broadway Department Stores, a major division of Carter Hawley Hale Stores, Inc., founder of the IAPSC and author of numerous security industry books, and John Christman, CPP, former VP and Director of Security for Macy's West. They have put in one book a wealth of information, techniques, procedures and source material relative to retail crime and loss prevention which will prove an invaluable reference work for professionals at all levels within the industry. Tables, current industry figures, and statistics fully articulate the impact of loss prevention and theft in the retail setting Case examples from the authors' own experience illustrate real-world problems and connect theory to practice The most complete book available on retail security

Author : A. Peter Cannon
Publisher : Legislative Reference Bureau
ISBN 13 :
Total Pages : 44 pages
Book Rating : 4.41/5 ( download)

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Download or read book Wisconsin Legislative Innovations written by A. Peter Cannon and published by Legislative Reference Bureau. This book was released on 1981 with total page 44 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author : Wisconsin. Legislature. Legislative Reference Bureau
Publisher :
ISBN 13 :
Total Pages : 30 pages
Book Rating : 4.00/5 ( download)

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Download or read book Informational Bulletin written by Wisconsin. Legislature. Legislative Reference Bureau and published by . This book was released on 1981 with total page 30 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author : Tina Grant
Publisher : Saint James Press
ISBN 13 :
Total Pages : 702 pages
Book Rating : 4.65/5 ( download)

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Download or read book International Directory of Company Histories written by Tina Grant and published by Saint James Press. This book was released on 2001 with total page 702 pages. Available in PDF, EPUB and Kindle. Book excerpt: Multi-volume major reference work bringing together histories of companies that are a leading influence in a particular industry or geographic location. For students, job candidates, business executives, historians and investors.

Author : Bill Bregar
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781973912521
Total Pages : 94 pages
Book Rating : 4.2X/5 ( download)

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Download or read book Protect Your Store! written by Bill Bregar and published by Createspace Independent Publishing Platform. This book was released on 2017-07-24 with total page 94 pages. Available in PDF, EPUB and Kindle. Book excerpt: Protect Your Store! teaches small to medium business owners how to quickly reduce shoplifting and other forms of theft in retail while also boosting sales and profits. Some of the techniques can be used immediately and will have an impact on the store right away. Other areas cover the more comprehensive shoplifting prevention strategies which take more time to implement but reduce loss and boost profits. In the book, Bill Bregar also addresses whether to press charges, how to develop a relationship with local police, employee theft and how to handle a shoplifter when you catch one. This book is a blueprint to boost profits and cut shoplifting loss as well as a valuable resource to possibly prevent a serious injury. The book also debunks some anti-theft strategies which do not work and explains why. It also includes a template for a complete store policy for reducing and handling shoplifting situations. This is a must read for any retailer who is not part of a big box chain and needs to figure out shoplifting prevention on their own.