Download Practical Process Improvement In The Public Sector full books in PDF, epub, and Kindle. Read online Practical Process Improvement In The Public Sector ebook anywhere anytime directly on your device. Fast Download speed and no annoying ads. We cannot guarantee that every ebooks is available!
Author : Quentin Brook
Publisher :
ISBN 13 : 9780954681357
Total Pages : 0 pages
Book Rating : 4.55/5 ( download)
Download or read book Practical Process Improvement in the Public Sector written by Quentin Brook and published by . This book was released on 2009 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Ellen Doree Rosen
Publisher : SAGE
ISBN 13 : 0803945736
Total Pages : 291 pages
Book Rating : 4.39/5 ( download)
Download or read book Improving Public Sector Productivity written by Ellen Doree Rosen and published by SAGE. This book was released on 1993-07-22 with total page 291 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume shows how public agencies can be made more efficient and humane, providing practical guidance to enhance both service quality and client satisfaction at local, state and national levels. Examples focus on the issues of quality management, improving service delivery, job reorganization and worker empowerment.
Author : Malcolm Prowle
Publisher : CRC Press
ISBN 13 : 1317038851
Total Pages : 387 pages
Book Rating : 4.56/5 ( download)
Download or read book The Changing Public Sector: A Practical Management Guide written by Malcolm Prowle and published by CRC Press. This book was released on 2016-03-23 with total page 387 pages. Available in PDF, EPUB and Kindle. Book excerpt: The public sector in the UK has undergone radical change over the last two decades. Consequently, managers and service professionals have had to adopt new ways of working and acquire a wide range of new managerial skills to deal with the changes that have taken place. The continuing process of change in the public sector also means that these managerial skills need to be continually maintained and developed. This book provides comprehensive coverage of public sector management approaches covering: ¢ Strategy ¢ Finance ¢ Human resources ¢ Marketing ¢ Quality ¢ Information systems. Thus it provides managers, professionals and students with a clear understanding of the main elements of each aspect of management as applied in public sector organizations. The book also outlines the ongoing changes which will impact on public sector organizations in the future and discusses the implications of these changes for public sector management methods.
Author : Stanford E. Ford
Publisher : IAP
ISBN 13 :
Total Pages : 145 pages
Book Rating : 4.62/5 ( download)
Download or read book It Can Be Done in Government written by Stanford E. Ford and published by IAP. This book was released on 2024-05-01 with total page 145 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this work titled, It Can Be Done in Government: An Approach for Improving Efficiency in the Public Sector, 2nd Edition, we attempt to provide a roadmap describing a simple approach for improving processes using teams. This book is ideal for process improvement initiatives, academic institutions, organizational change practitioners, public entities, and administrators and leaders seeking a practical approach for the promotion and implementation of organizational effectiveness. Throughout this handbook, the term process refers to a series of steps that create a product or service. Processes are different from projects. Projects have a beginning and an end. Processes are ongoing, cyclical, and rarely operate in isolation. They connect to or impact many other processes. An approach to improve these processes is the focus of this book. As a public sector leader, you are encouraged, more often than not, to have an external perspective looking outside, looking long term. You are told to keep your eyes on the horizon, spend time figuring out what the public or the customer wants, to pay attention to what other similar organizations are doing, build external partnerships, network, and analyze both the external opportunities and threats. The truth is, however, the leaders and organizations that stand out are those who, contrary to this traditional approach, aggressively look internally, with a balance, more likely, of 80% internal and 20% external, particularly within the public sector.
Author : Bert Teeuwen
Publisher : CRC Press
ISBN 13 : 1439840245
Total Pages : 223 pages
Book Rating : 4.45/5 ( download)
Download or read book Lean for the Public Sector written by Bert Teeuwen and published by CRC Press. This book was released on 2018-06-08 with total page 223 pages. Available in PDF, EPUB and Kindle. Book excerpt: Packed with international case examples and clearly delineating principles as they apply to public sector organizations, Lean for the Public Sector: The Pursuit of Perfection in Government Services demonstrates that Lean in the public sector is neither rocket science nor a typical profit-driven improvement program. The book begins with coverage of
Author : Kate McGovern
Publisher : CRC Press
ISBN 13 : 1000959279
Total Pages : 220 pages
Book Rating : 4.77/5 ( download)
Download or read book A Public Sector Journey to Operational Excellence written by Kate McGovern and published by CRC Press. This book was released on 2023-09-28 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lean management can lead to operational excellence, but toward what end? This book examines the power of linking Lean government operations with purposeful public policy. When Lean process improvement principles and techniques entered the public sector after decades of proven effectiveness in private industry, they brought the same transformative potential. These programs can improve public services, boost employee morale, and free up previously underutilized capacity. The freed capacity can then be applied to accomplish important societal objectives. This book has four parts: Part 1: The Foundation of Continuous Improvement (CI)—The reader is introduced to the field of CI and to Lean principles and techniques as applied to public sector organizations. CI initiatives can improve services, boost employee morale, and free up previously underutilized capacity. This part includes an overview of best practices and strategies for overcoming common challenges. Part 2: Lean Public Policy—Discussion of both purpose and function. Lean practitioners are systems thinkers. Viewing disparate processes as components of a whole, we seek to integrate functions across silos to maximize value, quality, and efficiency. It would be great if public programs could be designed for optimal functionality. If that were the case, then Lean practitioners would simply apply the Plan-Do-Study-Act/Adjust (PDSA) cycle for ongoing improvement. In the real world, policy making tends to be ad-hoc and reactive. This part explores impediments to Leaning existing programs and considers what Lean public policy would look like. Government regulatory functions and health care policy are used as examples. Part 3: Operational Excellence—Pulling policy and administration together by introducing John M. Bernard’s concept of three levels of maturity in government. Part 4: Putting it together—"What to do, how to do it, and who can get it done." A summary and overview of CI methodology and the prerequisites for the implementation of policies that will lead to progress on societal goals. Drawing lessons from practitioners striving for Level 3 maturity in government, the book closes with a series of recommendations.
Author : Stanford E. Ford
Publisher :
ISBN 13 : 9781681237824
Total Pages : 0 pages
Book Rating : 4.22/5 ( download)
Download or read book It Can Be Done in Government written by Stanford E. Ford and published by . This book was released on 2017 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: It Can Be Done: An Approach for Improving Efficiency in the Public Sector is ideal for process improvement initiatives, academic institutions, organizational change practitioners, public entities, and administrators and leaders seeking a practical approach for the promotion and implementation of organizational effectiveness.
Author : Lucy Gaster
Publisher :
ISBN 13 : 9780335209569
Total Pages : 0 pages
Book Rating : 4.64/5 ( download)
Download or read book Providing Quality in the Public Sector written by Lucy Gaster and published by . This book was released on 2003 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Providing Quality in the Public Sector is essential reading for students and practitioners in the fields of public policy, local government, health, housing and the voluntary sector." --Book Jacket.
Author : Matthew Pepper
Publisher :
ISBN 13 : 9781032200347
Total Pages : pages
Book Rating : 4.40/5 ( download)
Download or read book Continuous Improvement Practice in Local Government written by Matthew Pepper and published by . This book was released on 2021-11 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book looks at continuous improvement (CI) methodologies and the application of such in local government in Australia and New Zealand. Through case studies, the book translates theoretical concepts into real life applications and thus, highlights the theory-practice nexus. The cases provides theoretically informed narratives of how approaches have been applied by practitioners in the implementation of CI in their organisations. It also demonstrates the benefits of academic-industry collaboration in the CI discipline. This book will be a useful reference to scholars and researchers working on process improvements, service processes, public management, public administration and as well as policy makers from the public sector"--
Author : Jennifer Bean
Publisher : HB Publications
ISBN 13 : 1899448748
Total Pages : 95 pages
Book Rating : 4.46/5 ( download)
Download or read book Quality in the Public Sector written by Jennifer Bean and published by HB Publications. This book was released on 2011-11-01 with total page 95 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is one of a series of books entitled Essential Skills for the Public Sector. It sets out ways in which those providing public sector services can clarify what is meant by quality and how quality can be achieved. It considers issues such as setting standards, measuring and monitoring quality and the cost versus the benefit of introducing quality systems. It is increasingly important that quality services are maintained whilst striving towards achieving value for money from public funds. There are worked examples and practical exercises which allow the theory to be put into practice, encouraging self development and continuous improvement. The style is simple, easy to read, and accessible to staff at all levels within an organisation. It is an essential addition to a managers toolkit of skills and knowledge.
