People Skills At Work

Author : Evan Berman
Publisher : CRC Press
ISBN 13 : 1466512954
Total Pages : 440 pages
Book Rating : 4.55/5 ( download)

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Download or read book People Skills at Work written by Evan Berman and published by CRC Press. This book was released on 2011-11-03 with total page 440 pages. Available in PDF, EPUB and Kindle. Book excerpt: Wouldn‘t you like to achieve better work results, advance your career, navigate the workplace effortlessly, and more easily balance work success with personal well-being? Who doesn‘t want the secret recipe for that? While there may not be a single, one size fits all answer, developing a people skills toolkit can put you on the right path. An explor

Author : Gilbert Eijkelenboom
Publisher :
ISBN 13 : 9789090336985
Total Pages : 166 pages
Book Rating : 4.82/5 ( download)

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Download or read book People Skills for Analytical Thinkers written by Gilbert Eijkelenboom and published by . This book was released on 2020-09-29 with total page 166 pages. Available in PDF, EPUB and Kindle. Book excerpt: Your analytical skills are incredibly valuable. However, rational thinking alone isn't enough. Have you ever: Presented an idea, but then no one seemed to care? Explained your analysis, only to leave your colleague confused? Struggled to work with people who are less analytical and more emotional? ​ In such situations, people skills make the difference. And that's what this book focuses on: boosting your communication skills as an analytical thinker. ​ Research shows people skills are becoming increasingly important in the workplace, so start learning today. ​ Filled with academic insights, exercises, and stories, this book will change your career. What you will learn ​ Having fun and productive interactions, even with people who don't have an analytical personality Boost your confidence and increase your empathy Learn how to deal with small-talk you don't enjoy Advance your communication skills and build relationships (th)at work Become incredibly persuasive by avoiding the single mistake that almost everyone makes

Author : Robert Bolton
Publisher : Simon and Schuster
ISBN 13 : 0731811283
Total Pages : 324 pages
Book Rating : 4.81/5 ( download)

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Download or read book People Skills written by Robert Bolton and published by Simon and Schuster. This book was released on 2011-11-29 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: A wall of silent resentment shuts you off from someone you love....You listen to an argument in which neither party seems to hear the other....Your mind drifts to other matters when people talk to you.... People Skills is a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these ""roadblocks"" damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations. People Skills will show you * How to get your needs met using simple assertion techniques * How body language often speaks louder than words * How to use silence as a valuable communication tool * How to de-escalate family disputes, lovers' quarrels, and other heated arguments Both thought-provoking and practical, People Skills is filled with workable ideas that you can use to improve your communication in meaningful ways, every day.

Author : R. E. Lefton
Publisher : McGraw Hill Professional
ISBN 13 : 0071785663
Total Pages : 240 pages
Book Rating : 4.62/5 ( download)

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Download or read book Leadership Through People Skills written by R. E. Lefton and published by McGraw Hill Professional. This book was released on 2003-09-08 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: The pioneers of the Dimensional Model for managerial behavior demonstrate how to master skills that boost productivity Robert Lefton and Victor Buzzotta, cofounders of Psychological Associates, have revolutionized managerial procedure with their Dimensional Model--a behavioral standard that has been adapted and imitated by companies all over the world. Leadership Through People Skills outlines this model, as the authors explain in detail how people skills work and provide exercises designed to improve them. They also offer strategies for using these skills in the right situations, at the right times, in the right ways with direct reports, peers, and bosses. Managers will learn how to improve their: Sizing-up skills: interacting effectively through appropriate action Communication skills: strategies for finding out what others are thinking Motivational skills: giving people a compelling reason to do their best Adaptive skills: fitting actions to the people for whom they are intended

Author : Casey Hawley
Publisher : Dorling Kindersley Ltd
ISBN 13 : 0241887496
Total Pages : 346 pages
Book Rating : 4.93/5 ( download)

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Download or read book People Skills written by Casey Hawley and published by Dorling Kindersley Ltd. This book was released on 2014-11-04 with total page 346 pages. Available in PDF, EPUB and Kindle. Book excerpt: People skills, also known as interpersonal skills, are the key to success in work and life. It seems like common sense, but so many people have difficulty grasping and mastering the most effective ways to interact with others, especially in an increasingly digital world. In this book, readers get: - How-to advice on the foundations of effective communication, including listening, empathy, clarity, conversation skills, and diplomacy. - Examples of interactions in various work and life situations, including those that went well and those that didn't-with advice to improving outcomes. - Tips on understanding and maximizing nonverbal communication, such as facial expressions, voice tone, posture, and gestures. - How to courageously and assertively handle conflict and have difficult conversations, such as bad news, disagreements, apologies, and resignations. - Tips on profiling the audience, and public speaking to large or small groups. - Steps for being more influential and persuasive, collaborating effectively with partners, and knowing when to stay silent. - Dealing with differences, coping with difficult people, and identifying one's own unique gifts and style.

Author : Robert E. Dittmer
Publisher : Red Wheel/Weiser
ISBN 13 : 1601630379
Total Pages : 191 pages
Book Rating : 4.77/5 ( download)

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Download or read book 151 Quick Ideas to Improve Your People Skills written by Robert E. Dittmer and published by Red Wheel/Weiser. This book was released on 2008-11-01 with total page 191 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you work with other people? Fellow employees; your boss; customers; vendors; colleagues? Of course, we all work in organizations comprised of people. People with whom we must have strong, positive relationships in order to ensure our own success as well as the organization's. Do we get any training or education on this key skill at our companies? Rarely. 151 Quick Ideas to Improve Your People Skills is constructed to help everyone do a better, more effective job of working with others. These ideas are culled from the study of human behavior, relationships, and communication. Everything here will help you be more effective, efficient and in control of your relationships with people. In this book you will: * Learn the difference between social intelligence and technical knowledge * Create friends, allies, and supporters * Learn how to analyze tough personal situations and solve them * Understand when and how to negotiate

Author : Trevor Throness
Publisher : Red Wheel/Weiser
ISBN 13 : 1632658984
Total Pages : 256 pages
Book Rating : 4.82/5 ( download)

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Download or read book The Power of People Skills written by Trevor Throness and published by Red Wheel/Weiser. This book was released on 2017-08-21 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The Power of People Skills is the eye-opening, invaluable, definitive guide to achieving success in your organization. Excellent!" —Marshall Goldsmith People are the problem. They're always the problem. If a business person goes home frustrated, if they talk with their significant other about it, if they lay awake at night stewing about it, inevitably the problem is some person at work—a colleague, subordinate, or boss. Handling people issues is every leader's major headache. It's what takes up the majority of their time and—more important—the bulk of their head space. Every leader can and must develop this most important of all management skills. The Power of People Skills will teach you that there's one primary difference between a great culture and a poor one: a great culture insists on having star players in every key seat, and a poor culture tolerates under performers. In this powerful book, you will learn how to: Make the people decisions that can double your results, relieve your stress, and cause team morale to soar. Attract and retain the very best talent. Deal with difficult people problems in an objective and kind way. Overcome the reluctance we all share to confront under performers. Permanently solve the problems causing most of your stress.

Author : Michael Mintrom
Publisher : Georgetown University Press
ISBN 13 : 9781589013858
Total Pages : 284 pages
Book Rating : 4.59/5 ( download)

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Download or read book People Skills for Policy Analysts written by Michael Mintrom and published by Georgetown University Press. This book was released on 2003-02-26 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: Policymaking is of its very nature a people-centered business-a good reason why highly effective policy analysts display not only superb technical expertise but excellent people skills as well. Those "people skills" include the ability to manage professional relationships, to learn from others about policy issues, to give presentations, to work in teams, to resolve conflict, to write for multiple audiences, and to engage in professional networking. Training programs for policy analysts often focus on technical skills. By working to enhance their people skills, policy analysts can increase their ability to produce technical work that changes minds. Fortunately, this unique book fills the gaps in such programs by covering the "people side" of policy analysis. Beyond explaining why people skills matter, this book provides practical, easy-to-follow advice on how policy analysts can develop and use their people skills. Each chapter provides a Skill Building Checklist, discussion ideas, and suggestions for further reading. People Skills is essential reading for anyone engaged in public policymaking and public affairs as well as all policy analysts. Completely changing how we think about what it means to be an effective policy analyst, People Skills for Policy Analysts provides straightforward advice for students of policy analysis and public management as well as practitioners just starting their professional lives.

Author : Lynn Taylor
Publisher : John Wiley & Sons
ISBN 13 : 0470498609
Total Pages : 292 pages
Book Rating : 4.06/5 ( download)

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Download or read book Tame Your Terrible Office Tyrant written by Lynn Taylor and published by John Wiley & Sons. This book was released on 2009-06-29 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: An indispensable guide to dealing with challenging, childish boss behavior and building a great career, with laugh- out-loud humor built in. Based on extensive interviews among workers, managers and psychologists, Tame Your Terrible Office TyrantTM draws hilarious but true parallels between toddlers and managers. When under stress, both often have trouble moderating their power, or lose the ability to think rationally. Traits in common include tantrum-throwing, demanding, stubborn, moody, fickle, self-centered, needy and whiny behavior. BADD (Boss Attention Deficit Disorder) is discussed as part of “Short Attention Spans.” There are 20 chapter traits in all, divided into “Bratty” and “Little Lost Lamb” categories, for easy reference, including real anecdotes and many useful tips. When bad bosses run amok in companies, nobody wins. This book shows readers how to build positive relationships with even the most out-of-control boss, and still thrive in your job. The key to success lies in dealing with a Terrible Office Tyrant (or TOTTM) much like a parent deals with a troublesome toddler. With true stories and time-tested solutions, this is the perfect guide managing a boss stuck in his Terrible Twos. Taylor takes you behind all the bossy blustering, so that you can focus on getting ahead – and achieve career excellence. Savvy top management will also gain insight on what not to do with their team. They know that Terrible Office Tyrant (TOT) managers may not be in plain sight (they don’t leave juice stains on the hallway carpet!) But they do wreak havoc on the bottom line. A special section helps senior management and Human Resource departments mitigate TOT behavior for a more productive workplace.

Author : Neil Thompson
Publisher : Red Globe Press
ISBN 13 : 9781137467553
Total Pages : 328 pages
Book Rating : 4.5X/5 ( download)

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Download or read book People Skills written by Neil Thompson and published by Red Globe Press. This book was released on 2015-04-16 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now in its fourth edition this popular textbook provides an up-to-date guide to the knowledge and skills required for working successfully with people. Divided in to three key areas of people skills development, Part 1 highlights the importance of personal effectiveness; Part 2 explores core interaction skills including verbal, nonverbal and written; and Part 3 outlines the skills of intervention. Packed with engaging features, each chapter includes practice focus boxes that help connect theory with real-life practice and exercises that stimulate and challenge the reader. Whether you're a social worker, nurse, youth worker, a manager or supervisor, or in any role that involves working with people and their problems, this book will help you to develop your skills and improve your effectiveness.