Author : Michael Cusack
Publisher :
ISBN 13 : 9780873893831
Total Pages : 0 pages
Book Rating : 4.32/5 ( download)
Book Synopsis Online Customer Care by : Michael Cusack
Download or read book Online Customer Care written by Michael Cusack and published by . This book was released on 1998 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: A timely resource for any organization attempting to set up and maintain a world-class customer care operation, this book provides a comprehensive introduction to the emerging technologies in customer care. Cusack explains how process-driven system design, user interaction, content provisioning, and data gathering can help your organization achieve best in class customer care.