Mastering Sales Managerial Skills Building High Performing Teams Driving Exceptional Results

Author : Gerard Assey
Publisher : Gerard Assey
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.08/5 ( download)

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Download or read book Mastering Sales Managerial Skills written by Gerard Assey and published by Gerard Assey. This book was released on 2024-01-27 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mastering Sales Managerial Skills: Building High-Performing Teams & Driving Exceptional Results is a vital resource for Sales Managers seeking to excel in their roles and achieve outstanding results. This book explores the multifaceted world of sales management, offering a treasure trove of insights, strategies, and actionable steps. From recruiting & onboarding to team building & leadership, setting goals & sales targets, sales forecasting, to data-driven decision-making, problem solving, time management & effective productivity skills, ethics, and personal development, each chapter delves into essential aspects of sales management. Real-world examples, detailed action plans, and strategies empower Sales Managers to lead with excellence. Encouraging ongoing learning and growth, this book emphasizes networking, mentorship, and feedback. It equips Sales Managers with the tools to foster a culture of success within their teams, adapt to industry changes, and maintain work-life balance. Whether you're a seasoned leader or aspiring to be one, this guide is your roadmap to becoming an exceptional Sales Manager in today's competitive business landscape.

Author : Gerard Assey
Publisher : Collection Skills
ISBN 13 : 9789392492945
Total Pages : 0 pages
Book Rating : 4.44/5 ( download)

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Download or read book Mastering Sales Managerial Skills written by Gerard Assey and published by Collection Skills. This book was released on 2024-01-27 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mastering Sales Managerial Skills: Building High-Performing Teams & Driving Exceptional Results is a vital resource for Sales Managers seeking to excel in their roles and achieve outstanding results. This book explores the multifaceted world of sales management, offering a treasure trove of insights, strategies, and actionable steps. From recruiting & on-boarding to team building & leadership, setting goals & sales targets, sales forecasting, to data-driven decision-making, problem solving, time management & effective productivity skills, ethics, and personal development, each chapter delves into essential aspects of sales management. Real-world examples, detailed action plans, and strategies empower Sales Managers to lead with excellence. Encouraging ongoing learning and growth, this book emphasizes networking, mentorship, and feedback. It equips Sales Managers with the tools to foster a culture of success within their teams, adapt to industry changes, and maintain work-life balance. Whether you're a seasoned leader or aspiring to be one, this guide is your roadmap to becoming an exceptional Sales Manager in today's competitive business landscape.

Author : Gerard Assey
Publisher : Gerard Assey
ISBN 13 :
Total Pages : 117 pages
Book Rating : 4./5 ( download)

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Download or read book Mastering Sales Managerial Skills: Building High-Performing Teams & Driving Exceptional Results written by Gerard Assey and published by Gerard Assey. This book was released on 2024-01-27 with total page 117 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mastering Sales Managerial Skills: Building High-Performing Teams & Driving Exceptional Results is a vital resource for Sales Managers seeking to excel in their roles and achieve outstanding results. This book explores the multifaceted world of sales management, offering a treasure trove of insights, strategies, and actionable steps. From recruiting & onboarding to team building & leadership, setting goals & sales targets, sales forecasting, to data-driven decision-making, problem solving, time management & effective productivity skills, ethics, and personal development, each chapter delves into essential aspects of sales management. Real-world examples, detailed action plans, and strategies empower Sales Managers to lead with excellence. Encouraging ongoing learning and growth, this book emphasizes networking, mentorship, and feedback. It equips Sales Managers with the tools to foster a culture of success within their teams, adapt to industry changes, and maintain work-life balance. Whether you're a seasoned leader or aspiring to be one, this guide is your roadmap to becoming an exceptional Sales Manager in today's competitive business landscape.

Author : Gerard Assey
Publisher : Gerard Assey
ISBN 13 :
Total Pages : 113 pages
Book Rating : 4./5 ( download)

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Download or read book The C-Suite Code: Mastering Skills for Executive Excellence written by Gerard Assey and published by Gerard Assey. This book was released on 2024-06-22 with total page 113 pages. Available in PDF, EPUB and Kindle. Book excerpt: ‘The C-Suite Code: Mastering Skills for Executive Excellence’ is a definitive guide tailored exclusively for C-suite Executives, providing essential insights into the key skills that set exceptional leaders apart. This comprehensive book covers a range of crucial competencies, including Leadership and Vision, Strategic Thinking, Financial Acumen, Communication and Influence, Innovation and Adaptability, Global and Cultural Awareness, Corporate Governance and Ethics, Conflict Resolution and Crisis Management, and Personal Development and Self-Awareness. Through real-life examples and actionable strategies, C-suite Executives will learn how to inspire teams, make informed decisions, foster innovation, navigate the global landscape, resolve conflicts, and lead with purpose and integrity. The book empowers leaders to prioritize personal growth, continuously adapt to challenges, and leave a lasting impact on their organizations and industries. Armed with this wisdom, C-suite Executives will ascend to new heights of leadership excellence, leaving a legacy of inspiration and transformation.

Author : Gerard Assey
Publisher : Gerard Assey
ISBN 13 :
Total Pages : 73 pages
Book Rating : 4./5 ( download)

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Download or read book Smart Decisions: Mastering Problem Solving with Strategic Solutions for Business Success written by Gerard Assey and published by Gerard Assey. This book was released on 2024-04-26 with total page 73 pages. Available in PDF, EPUB and Kindle. Book excerpt: In today's rapidly changing business landscape, effective decision making and problem solving are critical skills for managers, leaders, and business owners. ‘Smart Decisions: Mastering Problem Solving with Strategic Solutions for Business Success’ is a comprehensive guide that equips readers with practical strategies and tools to navigate the complexities of decision making and effective problem-solving. Through real-world examples, case studies, and interactive exercises, readers will learn how to identify and define problems, gather and analyze information, generate and evaluate options, and make sound decisions. The book also explores the importance of ethical considerations in decision making and provides guidance on developing a decision-making culture within organizations. With a focus on continuous learning and improvement, this book offers readers a roadmap for honing their problem-solving and decision-making skills and achieving greater success in their professional endeavors.

Author : Gerard Assey
Publisher : Gerard Assey
ISBN 13 :
Total Pages : 133 pages
Book Rating : 4./5 ( download)

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Download or read book Mastering Professional Help Desk Skills: A Comprehensive Guide for Customer Service Excellence written by Gerard Assey and published by Gerard Assey. This book was released on 2024-03-11 with total page 133 pages. Available in PDF, EPUB and Kindle. Book excerpt: ‘Mastering Professional Help Desk Skills: A Comprehensive Guide for Customer Service Excellence.’ is a comprehensive book designed to empower help desk professionals, customer service representatives, and CS Engineers with the essential skills needed for success in personal, telephone, and internet interactions. From the significance of first impressions to the intricacies of complaint handling, the book explores the art of customer service. It emphasizes the human element, going beyond technicalities to cultivate a customer-centric mindset. Readers will discover practical insights, real-world examples, and actionable strategies to enhance their communication, problem-solving, and stress management abilities. Through a structured approach, the book provides tools, action plans, and a commitment to continuous improvement, fostering a culture of excellence. This guide is a roadmap for individuals seeking to not only meet but exceed customer expectations, ultimately contributing to the success of their teams and organizations. The Book covers: Preface Crafting Lasting Impressions in Customer Service The Importance of Customer Service Key Benefits of Providing Excellent Customer Service The Roles, Responsibilities & Functions of a HELP DESK Professional KEY Attributes, Traits and Qualities of Help Desk Professionals Telephone Techniques and Skills Pre-Call Planning and Preparation During the Call: Steps to a Professional Service Call Effective Questioning and Listening Skills Open-ended Questions to get to the Root of Issues in Various Categories of Industries Steps to be a Good Listener Handling Complaints and Angry Customers Resolving Complaints Effectively Empowering Frontline Staff to Resolve Issues Personal (Face to Face) Interaction Ensuring Proper Grooming and Presenting a Professional Image Customer Care Skills Internet Interaction (Email) Professional DO’s & DON’T’s of Emailing Continuous Improvement and Teamwork Coping with Stress in the Service Industry Teamwork in Customer Service Understanding Customer Behavior A Personality Assessment for Customer Service Staff Identifying Different Customer Types Managing Difficult People and Sensitive Situations Understanding Users and Categorizing Them Typical Incident Management Process Implementing a Successful Help Desk Skills Initiative: Action Plan Empowering Help Desk Professionals for Excellence in Customer Service Conclusion: Elevating Your Helpdesk Journey About the Author

Author : Gerard Assey
Publisher : Gerard Assey
ISBN 13 :
Total Pages : 64 pages
Book Rating : 4./5 ( download)

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Download or read book The Burnout-Proof Salesperson: The Master Guide to Preventing Stress & Burnout- Strategies for Thriving in Sales written by Gerard Assey and published by Gerard Assey. This book was released on 2024-05-28 with total page 64 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The Burnout-Proof Salesperson: The Master Guide to Preventing Stress & Burnout- Strategies for Thriving in Sales’ is a comprehensive resource for sales professionals seeking to maintain their well-being and achieve long-term success. Drawing on over 40 years of experience in the sales profession, the author offers practical strategies for understanding, recognizing, and addressing burnout. The book covers topics such as clarifying personal values and goals, seeking meaningful work, developing positive relationships, and creating a supportive work environment. It also provides actionable tips for setting realistic expectations, recognizing achievements, seeking feedback, and maintaining work-life balance. Through real-life examples and case studies, readers will gain valuable insights and inspiration for preventing burnout and building resilience in their sales careers.

Author : Gerard Assey
Publisher : Gerard Assey
ISBN 13 :
Total Pages : 102 pages
Book Rating : 4./5 ( download)

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Download or read book Dealing with Difficult Customers: A Complete Guide to Handling Angry, Demanding, and Difficult Customers Using the N.E.W. Model for Exceptional Service written by Gerard Assey and published by Gerard Assey. This book was released on 2024-07-04 with total page 102 pages. Available in PDF, EPUB and Kindle. Book excerpt: ‘Dealing with Difficult Customers- A Complete Guide to Handling Angry, Demanding, and Difficult Customers Using the N.E.W. Model for Exceptional Service’ is so comprehensive that it equips professionals at all levels with the essential skills to navigate and excel in challenging customer interactions. Grounded in practicality and empathy, this book explores the psychology behind customer behaviors, offering insights into emotional and rational triggers that drive difficult interactions. It categorizes and provides detailed strategies for handling various types of difficult customers—from the High Roller to the Constant Critic and beyond—using proven techniques like the N.E.W. Model (Navigate, Empathize, Win). With a focus on fostering service excellence and building lasting customer relationships, each chapter offers actionable advice, real-world examples, and scenario-based exercises. From managing personal emotions and defusing conflicts to implementing effective follow-up strategies, this book empowers readers to transform customer challenges into opportunities for growth and loyalty. Whether you're in customer service, management, or entrepreneurship, this book is your indispensable companion to mastering the art of exceptional customer care.

Author : Gerard Assey
Publisher : Gerard Assey
ISBN 13 :
Total Pages : 74 pages
Book Rating : 4./5 ( download)

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Download or read book Diagnosis: A Key Skill for Leadership (Transforming Managers into Inspirational Leaders) written by Gerard Assey and published by Gerard Assey. This book was released on 2024-05-27 with total page 74 pages. Available in PDF, EPUB and Kindle. Book excerpt: ‘Diagnosis: A Key Skill for Leadership (Transforming Managers into Inspirational Leaders)’ is a comprehensive guide for leaders and managers looking to enhance their diagnostic skills in the context of Leadership. The book explores the importance of assessing an individual's development level, understanding their competence and commitment, and adapting leadership styles accordingly. Through practical examples, tools, and strategies, readers learn how to diagnose development levels effectively, tailor their leadership approach to meet individual needs, and lead with confidence. Each chapter offers actionable insights, interactive exercises, and reflection questions to help readers apply the concepts in their own leadership practice. Whether you're a seasoned executive or a frontline manager, this book will empower you to become a more effective leader and achieve greater success in leading your team.

Author : Gerard Assey
Publisher : Gerard Assey
ISBN 13 :
Total Pages : 128 pages
Book Rating : 4./5 ( download)

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Download or read book 31 Leadership Lessons from Jesus The Supreme Leader written by Gerard Assey and published by Gerard Assey. This book was released on 2024-06-06 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt: In ‘31 Leadership Lessons from Jesus -The Supreme Leader’ this insightful book takes readers on an empowering journey through the life and teachings of Jesus Christ to discover profound and timeless leadership lessons. Drawing from biblical references and examples, each of the 31 chapters illuminates essential qualities that define authentic leadership, including purpose-driven vision, servant leadership, empowerment, effective communication, and embracing diversity. The book provides actionable steps and real-life examples to help leaders integrate these lessons into their leadership styles, fostering a positive work environment and inspiring their teams to reach their full potential. Whether leading a small team or a large organization, readers will find practical guidance on decision-making, conflict resolution, adaptability, and ethical leadership. ‘31 Leadership Lessons from Jesus -The Supreme Leader’ transcends religious boundaries, offering universal principles for transformative and compassionate leadership. Through the exploration of Jesus' exemplary life, readers will gain profound insights to leave a lasting legacy of impactful leadership in the corporate world and beyond.