Managing Stakeholders As Clients

Author : Mario Henrique Trentim
Publisher : Project Management Institute
ISBN 13 : 1628250984
Total Pages : 251 pages
Book Rating : 4.85/5 ( download)

DOWNLOAD NOW!

Download or read book Managing Stakeholders as Clients written by Mario Henrique Trentim and published by Project Management Institute. This book was released on 2015-08-01 with total page 251 pages. Available in PDF, EPUB and Kindle. Book excerpt: Gathering decades of research on communications and stakeholder relations, Mario Trentim, PfMP, CBAP, suggests a paradigm shift in the way project managers view their stakeholders. In this newly revised edition, Trentim goes beyond theory to offer real tools and valuable resources focused on presenting what works when it comes to stakeholder management. His light, conversational style pulls together a wide range of perspectives on various topics including: A Guide to the Project Management Body of Knowledge (PMBOK® Guide), agile, PRINCE2TM, emotional intelligence, and soft systems methodology.

Author : Mario Henrique Trentim
Publisher :
ISBN 13 : 9781628250817
Total Pages : pages
Book Rating : 4.1X/5 ( download)

DOWNLOAD NOW!

Download or read book Managing Stakeholders As Clients written by Mario Henrique Trentim and published by . This book was released on 2015-08-01 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Gathering decades of research on communications and stakeholder relations, Mrio Trentim, PfMP, CBAP, suggests a paradigm shift in the way project managers view their stakeholders. Using the four "ships" (sponsorship, partnership, leadership, and citizenship), the author charts a successful path for identifying and communicating with stakeholders that will positively impact the way you view stakeholders and how they influence your project. Managing stakeholders as clients is a new approach, moving away from traditional stakeholder management where the focus is managing expectations, to a proactive engagement and involvement of stakeholders. In this newly revised edition, Trentim goes beyond theory to offer real tools and valuable resources focused on presenting what works when it comes to stakeholder management. His light, conversational style pulls together a wide range of perspectives on various topics including: A Guide to the Project Management Body of Knowledge (PMBOK Guide),

Author : M Rio Henrique Trentim, Pmp
Publisher :
ISBN 13 : 9781935589969
Total Pages : 194 pages
Book Rating : 4.62/5 ( download)

DOWNLOAD NOW!

Download or read book Managing Stakeholders as Clients written by M Rio Henrique Trentim, Pmp and published by . This book was released on 2013 with total page 194 pages. Available in PDF, EPUB and Kindle. Book excerpt: Your project operates in a dynamic world of stakeholders: from the familiar members of your local project team to hidden project opponents that aren't listed on any org chart. And your success hinges on your ability to meet or exceed their expectations. Success in this rapidly changing environment mandates a new approach. Veteran project management practitioner and professor M rio Trentim, PMP, PMI-RMP, PRINCE2, offers project managers a new solution: use Complex Sales techniques to engage stakeholders as clients.

Author : Mr David Bryde
Publisher : Gower Publishing, Ltd.
ISBN 13 : 1472401662
Total Pages : 112 pages
Book Rating : 4.63/5 ( download)

DOWNLOAD NOW!

Download or read book A Practical Guide to Dealing with Difficult Stakeholders written by Mr David Bryde and published by Gower Publishing, Ltd.. This book was released on 2015-08-28 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt: All project stakeholders have different needs, objectives, responsibilities and priorities. For many project managers it is disturbing to realise that, for any number of personal or professional reasons, some of their stakeholders may not be as co-operative and helpful as they expect. It could be a negative and powerful sponsor (the 'Anti-sponsor'), a demotivated team, low-maturity or unrealistic external clients, maliciously compliant gatekeepers and finance teams, or uninterested internal customers. The reality of project management is that stakeholders can be difficult! Jake Holloway, Professor David Bryde and Roger Joby bring their years of project management experience and combine it with research and insight from social psychology to delve into how and why project stakeholders can be difficult. The book describes some of the common stakeholder types - such as Sponsors, the Team, Gatekeepers, Clients and Contractors - and associated unhelpful or difficult behaviour profiles that you will often come across on projects. It then provides practical ideas, techniques and methods that will help the project manager to effectively manage the impact of these stakeholders on the project. As projects get larger and more complicated, the role and influence of stakeholders grows too. A Practical Guide to Dealing with Difficult Stakeholders will provide your project teams with the basis for a more sophisticated and resilient approach to stakeholder management.

Author : R. Edward Freeman
Publisher : Yale University Press
ISBN 13 : 0300138490
Total Pages : 200 pages
Book Rating : 4.98/5 ( download)

DOWNLOAD NOW!

Download or read book Managing for Stakeholders written by R. Edward Freeman and published by Yale University Press. This book was released on 2007-01-01 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing for Stakeholders: Survival, Reputation, and Success, the culmination of twenty years of research, interviews, and observations in the workplace, makes a major new contribution to management thinking and practice. Current ways of thinking about business and stakeholder management usually ask the Value Allocation Question: How should we distribute the burdens and benefits of corporate activities among stakeholders? Managing for Stakeholders, however, helps leaders develop a mindset that instead asks the Value Creation Question: How can we create as much value as possible for all of our stakeholders?Business is about how customers, suppliers, employees, financiers (stockholders, bondholders, banks, etc.), communities, the media, and managers interact and create value. World-renowned management scholar R. Edward Freeman and his coauthors outline ten concrete principles and seven practical techniques for managing stakeholder relationships in order to ensure a firm’s survival, reputation, and success. Managing for Stakeholders is a revolutionary book that will change not only how managers do business but also how they recognize and evaluate business opportunities that would otherwise be invisible.

Author : Ezekiel Chinyio
Publisher : John Wiley & Sons
ISBN 13 : 9781444315356
Total Pages : 416 pages
Book Rating : 4.58/5 ( download)

DOWNLOAD NOW!

Download or read book Construction Stakeholder Management written by Ezekiel Chinyio and published by John Wiley & Sons. This book was released on 2009-10-22 with total page 416 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book captures best practice in construction stakeholdermanagement using a range of international case studies. Itdemonstrates stakeholder mapping, presents the power/interestmatrix and analyses a model for the timely engagement ofstakeholders. The increased use of partnering and other relational forms ofcontracting have underlined the need for project participants towork together and also to be aware of all those who can affect orbe affected by a project and its associated developments.Stakeholder management enables them to see this wider picture andprovides guidance for managing the diverse views and interests thatcan manifest in the course of a project’s life. All construction projects have the potential for conflicts ofinterest that can result in costly and damaging legal proceedings.This new book advocates an alternative to dispute resolution thatis proactive, practical and global in its application.Construction Stakeholder Management is therefore anessential text for advanced students, lecturers, researchers andpractitioners in the built environment.

Author : Margit Huber
Publisher : Springer Science & Business Media
ISBN 13 : 3540248021
Total Pages : 175 pages
Book Rating : 4.26/5 ( download)

DOWNLOAD NOW!

Download or read book Putting Stakeholder Management into Practice written by Margit Huber and published by Springer Science & Business Media. This book was released on 2008-02-28 with total page 175 pages. Available in PDF, EPUB and Kindle. Book excerpt: Stakeholder Management - today's buzzword - is difficult to translate into practice even for the experienced manager. Following "How to achieve excellence in Stakeholder Management", which included case studies from reputable companies, the present volume goes beyond explaining theoretical constructs. Success stories from a wide range of sectors and regions are analyzed in depth in order to illustrate how Stakeholder Management can be tailored to each unique situation. The reader will get concrete answers and ideas about planning and implementing successful stakeholder management in the area of customer retention, employee commitment and internal service quality. These business cases are complemented by articles on the Balanced Scorecard as well as the link between customer satisfaction and business success.

Author : Margit Huber
Publisher : Springer Science & Business Media
ISBN 13 : 3540774300
Total Pages : 210 pages
Book Rating : 4.03/5 ( download)

DOWNLOAD NOW!

Download or read book From Customer Retention to a Holistic Stakeholder Management System written by Margit Huber and published by Springer Science & Business Media. This book was released on 2008-02-28 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: The fourth in Springer’s series on Stakeholder Management books, this volume looks back at the beginnings of Stakeholder Management and how it has developed into a fully-fledged system over the last 20 years. It also highlights the importance of a benchmarking database generated from several thousand case studies for comparing businesses. What’s more, international case studies look at the application of Stakeholder Management in a wide array of industries such as the automotive, public and hospitality sector as well as the consumer market. The reader benefits from a well-rounded account of articles that explain the entire process from data collection to the implementation of actions derived from result analysis.

Author : Margit Huber
Publisher : Springer Science & Business Media
ISBN 13 : 9783540313182
Total Pages : 160 pages
Book Rating : 4.84/5 ( download)

DOWNLOAD NOW!

Download or read book Customising Stakeholder Management Strategies written by Margit Huber and published by Springer Science & Business Media. This book was released on 2006-03-03 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: The third in the series on Stakeholder Management, this volume presents a wide array of case studies to demonstrate how Stakeholder Management strategies are customized specifically to companies’ requirements to fulfill their long term business goals. In addition, this volume discusses the benefits of using other management concepts such as Six Sigma (a method that analyses and limits process variation) in conjunction with the TRI*M methodology.

Author : John McManus
Publisher : Routledge
ISBN 13 : 1136382046
Total Pages : 208 pages
Book Rating : 4.48/5 ( download)

DOWNLOAD NOW!

Download or read book Managing Stakeholders in Software Development Projects written by John McManus and published by Routledge. This book was released on 2007-03-30 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: As stakeholder relationships and business in general have become increasingly central to the unfolding of stakeholder thinking, important new topics have begun to take centre stage in both the worlds of practitioners and academics. The role of project management becomes immeasurably more challenging, when stakeholders are no longer seen as simple objects of managerial action but rather as subjects with their own objectives and purposes. This book will aim to explain some of the complexities of project management and managerial relationships with stakeholders by discussing the practice of stakeholder engagement, dialog, measurement and management and the consequences of this practice for reporting and productivity, and performance within project management.