Managing Change In The Public Services

Author : Rune Todnem By
Publisher : Routledge
ISBN 13 : 1134034547
Total Pages : 310 pages
Book Rating : 4.43/5 ( download)

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Download or read book Managing Organizational Change in Public Services written by Rune Todnem By and published by Routledge. This book was released on 2012-08-21 with total page 310 pages. Available in PDF, EPUB and Kindle. Book excerpt: Forming part of the Understanding Organizational Change series, Managing Organizational Change in Public Services focuses on the organizational dimension of change management in public services. Combining aspects of change management theory with ‘real life’ practice in the form of organizational cases from different regions and sectors, this edited collection identifies and analyzes significant issues regarding the development, implementation and evaluation of public service change initiatives. Featuring contributions from leading authors in the field, this text provides an overview of organizational change management with a focus on leadership, management, and strategies for change. Looking at cases from Europe and North America, Managing Organizational Change in Public Services offers both a global, as well as a cross-sector analysis of this complex and challenging process. Different sectors that are examined include: Transport Health Education This book offers an excellent introduction to change management and how it works within the public service organizations internationally. It will be vital reading for all those engaged with the study or practice of this dynamic subject.

Author : Mike Wallace
Publisher : John Wiley & Sons
ISBN 13 : 1405172738
Total Pages : 248 pages
Book Rating : 4.38/5 ( download)

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Download or read book Managing Change in the Public Services written by Mike Wallace and published by John Wiley & Sons. This book was released on 2009-02-09 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores the management of change to improve publicservice effectiveness. It breaks new ground in addressing whypublic service change is becoming increasingly complex to manage,how people cope with this new complexity, what implications arisefor improving policy and practice, and which avenues for furtherresearch and theory-building look particularly promising. The contributors are all leading researchers from the USA,Canada and the UK. Together they provide a synthesis ofstate-of-the-art thinking on the complex change process inAnglo-American contexts, policy-making for public service reformthat generates managerial complexity, and practice in serviceorganizations to improve provision. Special reference is made toeducation and health: the largest and most complex of the publicservices. The analysis has wider relevance for other publicservices and national contexts. Managing Change in the Public Services is essentialreading for all concerned with public service improvement - leadersand managers in service organizations, administrators, trainers,advisers and consultants who support the management of change,policy-makers and public servants, and advanced course students andacademics. The book also offers general insights for the theory andpractice of managing organizational and systemic change.

Author : Tony L. Doherty
Publisher : Routledge
ISBN 13 : 1134679521
Total Pages : 584 pages
Book Rating : 4.22/5 ( download)

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Download or read book Managing Public Services - Implementing Changes written by Tony L. Doherty and published by Routledge. This book was released on 2005-08-18 with total page 584 pages. Available in PDF, EPUB and Kindle. Book excerpt: Focusing on change as a constant factor in the management of any organization, this informative book helps the student and practitioner to develop the skills and knowledge they require to underpin the work of a modern service manager in rapidly-changing public sector organizations - whether publicly owned, privately managed or sub-contracted. Taking a distinctive approach, emphasizing management and organizational learning as keys to organizational success, this introductory text is solidly practical and is supported by strong pedagogical features including: case studies review questions illustrative vignettes. This comprehensive text has been specifically designed and developed to meet the needs of students studying public services management at undergraduate, certificate diploma and postgraduate level. It allows the reader to develop transferable skills in thinking and learning as they work through the book and gives greater awareness of the benefits of continuous learning for staff and managers.

Author : Kerry Brown
Publisher : Routledge
ISBN 13 : 113433267X
Total Pages : 274 pages
Book Rating : 4.70/5 ( download)

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Download or read book Managing Change and Innovation in Public Service Organizations written by Kerry Brown and published by Routledge. This book was released on 2012-10-02 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: The context and environment of public services is becoming increasingly complex and the management of change and innovation is now a core task for the successful public manager. This text aims to provide its readers with the skills necessary to understand, manage and sustain change and innovation in public service organizations. Key features include: the use of figures, tables and boxes to highlight ideas and concepts of central importance a dedicated case study to serve as a focus for discussion and learning, and to marry theory with practice clear learning objectives for each chapter with suggestions for further reading. Providing future and current public managers with the understanding and skills required to manage change and innovation, this groundbreaking text is essential reading for all those studying public management, public administration and public policy.

Author : David Baker
Publisher : Elsevier
ISBN 13 : 1780631588
Total Pages : 328 pages
Book Rating : 4.85/5 ( download)

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Download or read book Strategic Change Management in Public Sector Organisations written by David Baker and published by Elsevier. This book was released on 2007-02-28 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book covers all the major aspects of change management for those working in public sector and not-for-profit organisations. It summarises key theories and approaches to change management and includes detailed, worked descriptions of key techniques used in change management processes and programmes, with extensive reference to case studies drawn from a range of public sector, not-for-profit organisations and other environments. Written by a highly knowledgeable and well-respected practitioner in the field Draws on the author’s wide-ranging practical experience of major organizational development and change management in a wide range of situation Applies as well as describes theory Provides practical and realistic solutions to real-world problems

Author : Irvine Lapsley
Publisher : Routledge
ISBN 13 : 1000475867
Total Pages : 210 pages
Book Rating : 4.69/5 ( download)

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Download or read book Managing Public Services written by Irvine Lapsley and published by Routledge. This book was released on 2021-11-23 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores innovations in public management, including establishing a corporate vision, strategizing an organization and change management. Chapters provide a valuable frame of reference for the 21st-century manager of public services by assessing the renewal of existing practices such as strategic costing, performance management, digitization and procurement and innovations in management practices, including branding, Lean Management, resilience and risk management. The book suggests that, as the management of public services is imbued with financial, social, economic and political uncertainties, management needs to be flexible and responsive to new ideas and practices to fulfil its purpose. This book ultimately supports the reflective manager, those who think about their job and are open to new ideas on how their job can be done better, by revisiting existing practices and examining innovations in public management. Enriched with real-life cases and thought-provoking discussion questions, this is the ideal textbook for reflective, open-minded advanced students of public management and actual, or aspiring, reflective managers in public services.

Author : Richard Common
Publisher : Elsevier
ISBN 13 : 1483161943
Total Pages : 164 pages
Book Rating : 4.45/5 ( download)

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Download or read book Managing Public Services written by Richard Common and published by Elsevier. This book was released on 2016-06-06 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing Public Services: Competition and Decentralization is intended for public sector managers to help them assess their situation and assist them to think creatively about different approaches for the future. The book begins on the general principle that business is good and bureaucracy is bad. This topic is followed by detailed studies of organizations, whether these are in a competitive environment, victims of market rhetoric, or in another competitive spectrum. Public sector managers are then encouraged to analyze their own organizations so appropriate actions can be applied into their situation. The extent to which competition is happening is explained, and if competition does not work well, then the concept of decentralization may be adopted. To what extent decentralization can then be used to increase the motivation and commitment of their employees is explained. The authors believe that new ways and methods of working will follow. But, any successes of these changes have to be measured by an important gauge: the impact upon the recipients of the new and improved services. In any undertaking, failures are bound to happen, and the authors suggest that public sector managers should be more tolerant. Finally, the book notes that to achieve delivery of quality service, whether these are for customers or clients, an important approach to managerial action is the design towards a good experience. Public administrators, heads and CEOs of public institutions and private firms, professors and students in public administration, policymakers, and sociologists will find this book valuable.

Author : Rebecca Dalli Gonzi
Publisher : Emerald Group Publishing
ISBN 13 : 1789731690
Total Pages : 168 pages
Book Rating : 4.99/5 ( download)

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Download or read book Change and Continuity Management in the Public Sector written by Rebecca Dalli Gonzi and published by Emerald Group Publishing. This book was released on 2019-04-24 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: In evolving crises, managing teams often have little information and fewer resources. This book proposes a model for more effective decision making early in the evolution of a crisis, before disaster response plans are activated.

Author : David Farnham
Publisher :
ISBN 13 : 9780333664346
Total Pages : 314 pages
Book Rating : 4.45/5 ( download)

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Download or read book Managing the New Public Services written by David Farnham and published by . This book was released on 1996 with total page 314 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing the New Public Services evaluates managerial changes in British public services since 1979, focusing on the new public management and its rationale and practices. It analyses the political origins of public service change and its impact.

Author : Peter Leisink
Publisher : Oxford University Press
ISBN 13 : 0192645595
Total Pages : 304 pages
Book Rating : 4.93/5 ( download)

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Download or read book Managing for Public Service Performance written by Peter Leisink and published by Oxford University Press. This book was released on 2021-03-04 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: How can management make a meaningful contribution to the performance of public services? Around the world, public organizations face increasingly complex social issues related to globalization, migration, health crises, national security, and climate change. To meet these challenges, we need a better understanding of what managing for public service performance means, and what it requires from public managers and public servants. This book takes a multidisciplinary, critical, and context-sensitive approach to address such questions. Through a comparative review of public administration research, it examines a variety of management aspects such as leadership behavior, human resource management, performance, diversity, and change management. It also critically reflects on how the context of the public sector affects the management-performance relationship in democratic societies, as well as the influence of numerous stakeholders and their beliefs about the nature and purpose of public service. By clarifying conceptual issues and taking a theoretical and evidence-based approach to the relationships between management and performance, this book offers new directions for research and a framework to help improve public services in practice.