Library Services For Online Patrons

Author : Joelle E. Pitts
Publisher : Libraries Unlimited
ISBN 13 : 1440859523
Total Pages : 0 pages
Book Rating : 4.26/5 ( download)

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Download or read book Library Services for Online Patrons written by Joelle E. Pitts and published by Libraries Unlimited. This book was released on 2019-10-16 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "A practical blueprint for improving online services for library patrons who learn, study, and research online"--

Author : Joelle E. Pitts
Publisher : Bloomsbury Publishing USA
ISBN 13 :
Total Pages : 180 pages
Book Rating : 4.50/5 ( download)

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Download or read book Library Services for Online Patrons written by Joelle E. Pitts and published by Bloomsbury Publishing USA. This book was released on 2019-10-16 with total page 180 pages. Available in PDF, EPUB and Kindle. Book excerpt: This practical and holistic approach to offering library resources and services to online patrons addresses multiple areas of service to online patrons, including reference, instruction, access, and marketing. Academic libraries are wonderful resources for university students and faculty on campus, and public libraries thrive on providing targeted in-person services such as storytime, makerspaces, and adult programming. It can be easy, however, to forget about the large population of students, faculty, and community members who access library resources and use library services remotely. Library Services for Online Patrons reaches out to patrons who are not—or not always—located on campus or who seldom—if ever—visit libraries' physical facilities and who may not be aware of or able to equitably use library services. The authors focus on ways to organize library resources using principles of design and to cater library services to the specific needs of online students, faculty, and community members. They also address how to effectively target marketing to the online population and how to collaborate with campus and community stakeholders who work directly with them.

Author : Sharon Moller
Publisher : Bloomsbury Publishing USA
ISBN 13 : 031300899X
Total Pages : 228 pages
Book Rating : 4.93/5 ( download)

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Download or read book Library Service to Spanish Speaking Patrons written by Sharon Moller and published by Bloomsbury Publishing USA. This book was released on 2001-01-15 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: If your library serves a Latino population, you'll want this book. It will help you better serve the needs of Spanish-speaking patrons of all ages. The author gives background information on various Hispanic groups, explaining some of the cultural differences that can lead to misunderstanding. She then offers a variety of program and collection building ideas. A list of distributors of Spanish-language materials-books, periodicals, AV materials, computer and other educational resources-is provided, as well as Web site addresses of Spanish-language sites. Vocabulary lists for library and computer-related words and phrases and guidelines for correctly writing Spanish words are also included.

Author : Jeanie Austin
Publisher : American Library Association
ISBN 13 : 0838937403
Total Pages : 207 pages
Book Rating : 4.02/5 ( download)

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Download or read book Library Services and Incarceration written by Jeanie Austin and published by American Library Association. This book was released on 2021-11-17 with total page 207 pages. Available in PDF, EPUB and Kindle. Book excerpt: As part of our mission to enhance learning and ensure access to information for all library patrons, our profession needs to come to terms with the consequences of mass incarceration, which have saturated the everyday lives of people in the United States and heavily impacts Black, Indigenous, and people of color; LGBTQ people; and people who are in poverty. Jeanie Austin, a librarian with San Francisco Public Library's Jail and Reentry Services program, helms this important contribution to the discourse, providing tools applicable in a variety of settings. This text covers practical information about services in public and academic libraries, and libraries in juvenile detention centers, jails, and prisons, while contextualizing these services for LIS classrooms and interdisciplinary scholars. It powerfully advocates for rethinking the intersections between librarianship and carceral systems, pointing the way towards different possibilities. This clear-eyed text begins with an overview of the convergence of library and information science and carceral systems within the United States, summarizing histories of information access and control such as book banning, and the ongoing work of incarcerated people and community members to gain more access to materials; examines the range of carceral institutions and their forms, including juvenile detention, jails, immigration detention centers, adult prisons, and forms of electronic monitoring; draws from research into the information practices of incarcerated people as well as individual accounts to examine the importance of information access while incarcerated; shares valuable case studies of various library systems that are currently providing both direct and indirect services, including programming, book clubs, library spaces, roving book carts, and remote reference; provides guidance on collection development tools and processes; discusses methods for providing reentry support through library materials and programming, from customized signage and displays to raising public awareness of the realities of policing and incarceration; gives advice on supporting community groups and providing outreach to transitional housing; includes tips for building organizational support and getting started, with advice on approaching library management, creating procedures for challenges, ensuring patron privacy, and how to approach partners who are involved with overseeing the functioning of the carceral facility; and concludes with a set of next steps, recommended reading, and points of reflection.

Author : Judith M. Nixon
Publisher : Routledge
ISBN 13 : 1317985257
Total Pages : 173 pages
Book Rating : 4.59/5 ( download)

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Download or read book Patron-Driven Acquisitions written by Judith M. Nixon and published by Routledge. This book was released on 2014-01-02 with total page 173 pages. Available in PDF, EPUB and Kindle. Book excerpt: For over a decade, some academic libraries have been purchasing, rather than borrowing, recently published books requested by their patrons through interlibrary loan. These books had one circulation guaranteed and so appealed to librarians who were concerned about the large percentage of books selected and purchased by librarians but never checked out by their patrons. Early assessments of the projects indicated that patrons selected quality books that in many cases were cross disciplinary and covered emerging areas of scholarly interest. However, now we have a significant database of the ILL purchase records to compare these titles with books selected through normal methods. The projects described in this book present a powerful argument for involving patrons in the book selection process. This book looks at patron-driven acquisitions for printed books at Purdue University, the University of Nebraska-Lincoln and the University of Illinois, as well as exploring new programs that allow patrons to select e-books or participate in other innovative ways in building the library collections. This book was published as a special issue of Collection Management.

Author : Rebecca Tolley
Publisher : American Library Association
ISBN 13 : 0838919812
Total Pages : 37 pages
Book Rating : 4.11/5 ( download)

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Download or read book A Trauma-Informed Approach to Library Services written by Rebecca Tolley and published by American Library Association. This book was released on 2020-07-14 with total page 37 pages. Available in PDF, EPUB and Kindle. Book excerpt: We are only now coming to terms with how common trauma really is; a landmark Kaiser study that surveyed patients receiving physicals found that almost two-thirds had experienced at least one form of abuse, neglect, or other trauma as a child. Though originating in the fields of health and social services, trauma-informed care is a framework that holds great promise for application to library work. Empathetic service, positive patron encounters, and a more trusting workplace are only a few of the benefits that this approach offers. In this important book Tolley, experienced in both academic and public libraries, brings these ideas into the library context. Library administrators, directors, and reference and user services staff will all benefit from learning - the six key principles of trauma-informed care; - characteristics of a trusting and transparent library organization, plus discussion questions to promote a sense of psychological safety among library workers; - how certain language and labels can undermine mutuality, with suggested phrases that will help library staff demonstrate neutrality to patron ideas and views during information requests; - delivery models that empower patrons; - advice on balancing free speech on campus with students’ need for safety; - how appropriate furniture arrangement can help people suffering from PTSD feel safe; - guidance on creating safe zones for LGBTQIA+ children, teens, and adults; and - self-assessment tools to support change toward trauma-responsive library services. Using the trauma-informed approach outlined in this book, libraries can ensure they are empathetic community hubs where everyone feels welcomed, respected, and safe.

Author : Sara K. Zettervall
Publisher : Bloomsbury Publishing USA
ISBN 13 : 1440857776
Total Pages : 190 pages
Book Rating : 4.75/5 ( download)

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Download or read book Whole Person Librarianship written by Sara K. Zettervall and published by Bloomsbury Publishing USA. This book was released on 2019-08-14 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whole Person Librarianship guides librarians through the practical process of facilitating connections among libraries, social workers, and social services; explains why those connections are important; and puts them in the context of a national movement. Collaboration between libraries and social workers is an exploding trend that will continue to be relevant to the future of public and academic libraries. Whole Person Librarianship incorporates practical examples with insights from librarians and social workers. The result is a new vision of library services. The authors provide multiple examples of how public and academic librarians are connecting their patrons with social services. They explore skills and techniques librarians can learn from social workers, such as how to set healthy boundaries and work with patrons experiencing homelessness; they also offer ideas for how librarians can self-educate on these topics. The book additionally provides insights for social work partners on how they can benefit from working with librarians. While librarians and social workers share social justice motivations, their methods are complementary and yet still distinct—librarians do not have to become social workers. Librarian readers will come away with many practical ideas for collaboration as well as the ability to explain why collaboration with social workers is important for the future of librarianship.

Author : Laurel Tarulli
Publisher : Bloomsbury Publishing USA
ISBN 13 :
Total Pages : 201 pages
Book Rating : 4.21/5 ( download)

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Download or read book The Library Catalogue as Social Space written by Laurel Tarulli and published by Bloomsbury Publishing USA. This book was released on 2012-01-16 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: Emphasizing the advantages of working together and exploring the future of library services in an online, socially connected world, this exciting book shows how all public library professionals can take advantage of our strongest community and information tool—the library catalogue. This book is a guide to the library catalogue that all public library professionals will find enlightening and useful. Its technical services perspective provides a different point of view as compared to traditional public library literature, which is often written by frontline professionals. For example, it poses and examines this thought-provoking question: should library catalogues be considered the primary gateway to the library's information, rather than the library website? Author and collection access librarian Laurel Tarulli examines next-generation or "social" catalogues, discussing the theories and concepts behind them, their impact on core library services, and their potential in shaping future libraries and library services. Geared toward frontline and backroom staff, this book helps readers understand next-generation catalogues and see the collaborative opportunities that are possible between the frontline and backroom. Written to be much more than a "one-time" read, this resource book provides practical ideas for beneficial collaboration and implementation of social features in library catalogues.

Author :
Publisher :
ISBN 13 :
Total Pages : 526 pages
Book Rating : 4.65/5 ( download)

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Download or read book That All May Read written by and published by . This book was released on 1983 with total page 526 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provision of library service to blind and physically handicapped individuals is an ever-developing art/science requiring a knowledge of individual needs, a mastery of information science processes and techniques, and an awareness of the plethora of available print and nonprint resources. This book is intended to bring together a composite overview of the needs of individials unable to use print resources and to describe current and historic practices designed to meet those needs. - Preface.

Author : Linda W. Braun
Publisher : Young Adult Library Services Association (Yalsa) Young Adult Library Services Association (Yalsa) a
ISBN 13 : 9780838989616
Total Pages : 178 pages
Book Rating : 4.16/5 ( download)

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Download or read book Putting Teens First in Library Services written by Linda W. Braun and published by Young Adult Library Services Association (Yalsa) Young Adult Library Services Association (Yalsa) a. This book was released on 2017 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this collection of essays, staff working directly with teens explore ideas, services and programs that continue to evolve within their libraries. The challenges revealed emphasize the fact that neglecting teen library services risks a future in which libraries themselves are no longer valuable to the community and the potential advocates which todays teenagers will someday become.