Library Evaluation

Author : Melissa Gross
Publisher :
ISBN 13 : 0838914160
Total Pages : 120 pages
Book Rating : 4.68/5 ( download)

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Download or read book Five Steps of Outcome-Based Planning and Evaluation for Public Libraries written by Melissa Gross and published by . This book was released on 2016-01-13 with total page 120 pages. Available in PDF, EPUB and Kindle. Book excerpt: Planning and assessment are both crucial elements of a public library that functions efficiently and flexibly. So why are they often treated as separate processes? This concise book combines planning and evaluation in a holistic approach, helping public library managers and staff put library resources to work for the community. Based on a series of successful workshops, the workflow presented by the authors is made up of manageable steps for integrating outcome-based planning and evaluation (OBPE) into the routine functions of the public library. Offering step by step guidance that’s transparent and easy to follow, this book introduces the concept of OBPE and explains how it can be a streamlined, effective method of getting library users’ feedback; defines “outcomes” and shows why public libraries should use them to plan and evaluate services;shares methodologies for assessing community needs and interests, including key informant interviews, surveys, focus groups, and environmental scans;demonstrates how to use community assessment data to create outcome statements that not only guide the creation of new library services, but also provide targets for measuring the effectiveness of those services;offers techniques for designing services that directly serve the community while also achieving the outcomes the library has targeted; andprovides tips for sharing the results with stakeholders and maximizing successful outcome-based programs to leverage the library’s role in the community.Featuring plentiful examples of how to proceed through each phase of the OBPE model, this book boils down planning and evaluation into an approachable, easy to understand process for public librarians, library managers, and grant writers.

Author : Joseph R. Matthews
Publisher : Bloomsbury Publishing USA
ISBN 13 :
Total Pages : 538 pages
Book Rating : 4.22/5 ( download)

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Download or read book The Evaluation and Measurement of Library Services written by Joseph R. Matthews and published by Bloomsbury Publishing USA. This book was released on 2017-10-27 with total page 538 pages. Available in PDF, EPUB and Kindle. Book excerpt: This guide provides library directors, managers, and administrators in all types of libraries with complete and up-to-date instructions on how to evaluate library services in order to improve them. It's a fact: today's libraries must evaluate their services in order to find ways to better serve patrons and prove their value to their communities. In this greatly updated and expanded edition of Matthews' seminal text, you'll discover a breadth of tools that can be used to evaluate any library service, including newer tools designed to measure customer and patron outcomes. The book offers practical advice backed by solid research on virtually every aspect of evaluation, including quantitative and qualitative tools, data analysis, and specific recommendations for measuring individual services, such as technical services and reference and interlibrary loan. New chapters give readers effective ways to evaluate critical aspects of their libraries such as automated systems, physical space, staff, performance management frameworks, eBooks, social media, and information literacy. The author explains how broader and more robust adoption of evaluation techniques will help library managers combine traditional internal measurements, such as circulation and reference transactions, with more customer-centric metrics that reflect how well patrons feel they are served and how satisfied they are with the library. By applying this comprehensive strategy, readers will gain the ability to form a truer picture of their library's value to its stakeholders and patrons.

Author : Aaron W. Dobbs
Publisher :
ISBN 13 : 9780838988664
Total Pages : 0 pages
Book Rating : 4.60/5 ( download)

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Download or read book The Library Assessment Cookbook written by Aaron W. Dobbs and published by . This book was released on 2017 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Assessment examines how library services and resources impact and are perceived by users, and guides strategic planning discussions and development of future acquisitions and services. Assessment is fundamental to positioning your library within your organization and effectively demonstrating how it furthers your institution's goals. And it can be more of an art than a science, using the qualitative and quantitative data available to you to show your library's alignment with the needs and mission of your organization.

Author : Peter Hernon
Publisher : American Library Association
ISBN 13 : 0838911951
Total Pages : 257 pages
Book Rating : 4.52/5 ( download)

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Download or read book Getting Started with Evaluation written by Peter Hernon and published by American Library Association. This book was released on 2014 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: Everyone agrees that evaluation of library services is essential, but without a background in research it can be a challenge to apply abstract concepts such as strategic planning, evidence-based decision making, and accountability to real-world situations. Finally library managers have a workbook to help them master key concepts of service quality assessment, offering directed exercises and worksheets to guide them. Firmly rooted in practical application, this book Presents an overview of evaluation and the types of metrics, linking them to strategic planning and infrastructure Examines qualitative versus quantitative measures Shows how to decide which metrics are relevant to one’s own institution, covering benchmarking, best practices, peer group filters, and those metrics that offer a high return on investment Includes pointers for launching and maintaining successful library evaluation through flexibility and smart delegation among library staff Offers advice on marshaling data to effectively communicate the value and impact of a library and its services, no matter the audience Complete with a detailed list of sources for metrics and concrete examples of evaluation in practice, this workbook will be both valuable and immediately useful to managers at academic and public libraries, as well as to library trustees and others interested in assessing service quality.

Author : Bill Irwin
Publisher :
ISBN 13 : 9780889690585
Total Pages : pages
Book Rating : 4.88/5 ( download)

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Download or read book Creating a Culture of Evaluation written by Bill Irwin and published by . This book was released on 2017-02 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author : Faye Ong
Publisher :
ISBN 13 :
Total Pages : 52 pages
Book Rating : 4.47/5 ( download)

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Download or read book Model School Library Standards for California Public Schools written by Faye Ong and published by . This book was released on 2011 with total page 52 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides vision for strong school library programs, including identification of the skills and knowledge essential for students to be information literate. Includes recommended baseline staffing, access, and resources for school library services at each grade level.

Author : John Crawford
Publisher : Routledge
ISBN 13 : 9780851424439
Total Pages : 137 pages
Book Rating : 4.30/5 ( download)

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Download or read book Evaluation of Library and Information Services written by John Crawford and published by Routledge. This book was released on 2000 with total page 137 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides update to current thinking about, and reasons for, service evaluation of libraries in the UK. Examines quantitative and qualitative methods including questionnaires, focus groups, suggestions boxes and interview techniques.Problems arising from survey outcomes are summarised and long-term evaluation and the relevance of benchmarking are discussed.Contains case studies covering survey work in public, academic and special libraries; charters and service level agreements; and examples of relevant research projects.New chapter on performance measurement in the electronic library.

Author : Danny P. Wallace
Publisher : Libraries Unlimited
ISBN 13 : 1563088622
Total Pages : 0 pages
Book Rating : 4.29/5 ( download)

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Download or read book Library Evaluation written by Danny P. Wallace and published by Libraries Unlimited. This book was released on 2001-01-15 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bringing together library and information science faculty and practicing library managers, this work combines some of the most exciting concepts and methodologies of library evaluation with the practical experiences of those working in the field. A variety of approaches (e.g., focus groups, TQM) are thoroughly described, then illustrated with actual case studies. These cases can serve as inspiration and models to library managers and other individuals responsible for evaluation, as well as to those who aspire to library management positions.

Author : Frederick Wilfrid Lancaster
Publisher : Washington : Information Resources Press
ISBN 13 :
Total Pages : 416 pages
Book Rating : 4.72/5 ( download)

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Download or read book The Measurement and Evaluation of Library Services written by Frederick Wilfrid Lancaster and published by Washington : Information Resources Press. This book was released on 1977 with total page 416 pages. Available in PDF, EPUB and Kindle. Book excerpt: The second edition of this celebrated reference combines essential material from the first edition (1977) with important extracts from another Lancaster work, If you want to evaluate your library . . . (U. of Illinois Press, 1988), and incorporates a broad range of recent evaluative studies. Unlike the first edition, which dealt primarily with academic studies, the second provides detailed information on the evaluation of public, school, and special libraries as well. In this edition, Lancaster is joined by co-author Baker (library and information science, U. of Iowa). Annotation copyrighted by Book News, Inc., Portland, OR

Author : Danny P. Wallace
Publisher : Bloomsbury Publishing USA
ISBN 13 : 0313009023
Total Pages : 264 pages
Book Rating : 4.20/5 ( download)

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Download or read book Library Evaluation written by Danny P. Wallace and published by Bloomsbury Publishing USA. This book was released on 2001-01-15 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bringing together library and information science faculty and practicing library managers, this work combines some of the most exciting concepts and methodologies of library evaluation with the practical experiences of those working in the field. A variety of approaches (e.g., focus groups, TQM) are thoroughly described, then illustrated with actual case studies. These cases can serve as inspiration and models to library managers and other individuals responsible for evaluation, as well as to those who aspire to library management positions.