Leading With Passion Boost Employee Motivation Engagement

Author : Simone Janson
Publisher : Best of HR - Berufebilder.de®
ISBN 13 : 3965966308
Total Pages : 130 pages
Book Rating : 4.07/5 ( download)

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Download or read book Leading with Passion – Boost Employee Motivation & Engagement written by Simone Janson and published by Best of HR - Berufebilder.de®. This book was released on 2024-04-11 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author : Denise Lopez
Publisher : Independently Published
ISBN 13 : 9781793814111
Total Pages : 380 pages
Book Rating : 4.12/5 ( download)

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Download or read book Lead, Motivate, Engage written by Denise Lopez and published by Independently Published. This book was released on 2019-06-21 with total page 380 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do your employees drag themselves into work (reluctantly!) every day? Do you wish they were engaged and passionate about their jobs, driven to achieve your department's and organization's goals? Motivate your team now with an information-packed practical guide to inspiring your team to win at work.This book features -A 7-step strategy for managers who want to INSPIRE their team members to higher engagement and performance. -Practical tips, tools and examples that can be adapted for various situations.-A distillation of our knowledge and experiences from decades of consulting, coaching and training employees at all levels. -Academic research in management and psychology; and best practices from leading organizations and consulting firms.-Even though the book is aimed at managers/leaders, it can also be useful for individual employees who want to enhance their own engagement at work.

Author : Barbara Imperatori
Publisher : Springer
ISBN 13 : 3319518860
Total Pages : 121 pages
Book Rating : 4.62/5 ( download)

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Download or read book Engagement and Disengagement at Work written by Barbara Imperatori and published by Springer. This book was released on 2017-01-16 with total page 121 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book offers a concise summary of cutting-edge research and practical implications about employee engagement. The author presents a clear perspective on the meaning of employee engagement, its antecedents and consequences are presented with evidences. Based on latest research results, the book discusses organizational practices which enhance people engagement focusing on the new trends of the HRM domain such as well-being practices, e-HRM systems and social volunteering initiatives. The detailed analysis also takes the recent complaints about the HR function into account. This book emphasizes that modern organizations require passionate people to thriving in a rapidly changing world, and it is important to understand why, despite the growing relevance of employee engagement, disengaged persists.

Author : James L. Heskett
Publisher : Simon and Schuster
ISBN 13 : 1439108307
Total Pages : 345 pages
Book Rating : 4.07/5 ( download)

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Download or read book The Service Profit Chain written by James L. Heskett and published by Simon and Schuster. This book was released on 1997-04-10 with total page 345 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this pathbreaking book, world-renowned Harvard Business School service firm experts James L. Heskett, W. Earl Sasser, Jr. and Leonard A. Schlesinger reveal that leading companies stay on top by managing the service profit chain. Why are a select few service firms better at what they do -- year in and year out -- than their competitors? For most senior managers, the profusion of anecdotal "service excellence" books fails to address this key question. Based on five years of painstaking research, the authors show how managers at American Express, Southwest Airlines, Banc One, Waste Management, USAA, MBNA, Intuit, British Airways, Taco Bell, Fairfield Inns, Ritz-Carlton Hotel, and the Merry Maids subsidiary of ServiceMaster employ a quantifiable set of relationships that directly links profit and growth to not only customer loyalty and satisfaction, but to employee loyalty, satisfaction, and productivity. The strongest relationships the authors discovered are those between (1) profit and customer loyalty; (2) employee loyalty and customer loyalty; and (3) employee satisfaction and customer satisfaction. Moreover, these relationships are mutually reinforcing; that is, satisfied customers contribute to employee satisfaction and vice versa. Here, finally, is the foundation for a powerful strategic service vision, a model on which any manager can build more focused operations and marketing capabilities. For example, the authors demonstrate how, in Banc One's operating divisions, a direct relationship between customer loyalty measured by the "depth" of a relationship, the number of banking services a customer utilizes, and profitability led the bank to encourage existing customers to further extend the bank services they use. Taco Bell has found that their stores in the top quadrant of customer satisfaction ratings outperform their other stores on all measures. At American Express Travel Services, offices that ticket quickly and accurately are more profitable than those which don't. With hundreds of examples like these, the authors show how to manage the customer-employee "satisfaction mirror" and the customer value equation to achieve a "customer's eye view" of goods and services. They describe how companies in any service industry can (1) measure service profit chain relationships across operating units; (2) communicate the resulting self-appraisal; (3) develop a "balanced scorecard" of performance; (4) develop a recognitions and rewards system tied to established measures; (5) communicate results company-wide; (6) develop an internal "best practice" information exchange; and (7) improve overall service profit chain performance. What difference can service profit chain management make? A lot. Between 1986 and 1995, the common stock prices of the companies studied by the authors increased 147%, nearly twice as fast as the price of the stocks of their closest competitors. The proven success and high-yielding results from these high-achieving companies will make The Service Profit Chain required reading for senior, division, and business unit managers in all service companies, as well as for students of service management.

Author : Lee J. Colan
Publisher : McGraw Hill Professional
ISBN 13 : 007160216X
Total Pages : 225 pages
Book Rating : 4.67/5 ( download)

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Download or read book Engaging the Hearts and Minds of All Your Employees: How to Ignite Passionate Performance for Better Business Results written by Lee J. Colan and published by McGraw Hill Professional. This book was released on 2008-08-31 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: Employee engagement is the cornerstone of achieving a sustainable competitive advantage. In Engaging the Hearts and Minds of All Your Employees, leadership expert Lee J. Colan delivers the “how to” for inspiring your team so they deliver unparalleled value to your customers. Proven at Fortune 500 companies across the globe, Colan's simple but powerful formula is this: meet your employees' basic intellectual and emotional needs, and they will perform at peak ability. Their minds and hearts will be fully engaged, they will be energetic and innovative-and they will keep your customers satisfied and loyal. To do this, he equips you with the practical tools to engage employees at all levels, and ignite the fire of “Passionate Performance.” With clear, concise strategies, Colan reveals how to view employees as human beings, not just workers, in order to fulfill their six basic needs: intellectual (Achievement, Autonomy, and Mastery) and emotional (Purpose, Intimacy, and Appreciation). He gives you concrete action steps to: Identify ways to eliminate barriers to achievement Define boundaries within which employees have the autonomy to do their jobs Create a compelling purpose for your team Focus resources and time to best support your purpose Answer the Fundamental Four questions that employees are always asking, whether you hear them or not Create team rituals that help build intimacy Packed with proven strategies for meeting your people's needs as well as instructive examples from stellar companies including Nordstrom, Southwest Airlines, Toyota, and General Electric, Engaging the Hearts and Minds of All Your Employees is your field guide for conquering your competition...one employee at a time.

Author : Brady G. Wilson
Publisher : BPS Books
ISBN 13 : 1926645251
Total Pages : 233 pages
Book Rating : 4.54/5 ( download)

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Download or read book Love at Work written by Brady G. Wilson and published by BPS Books. This book was released on 2010-05 with total page 233 pages. Available in PDF, EPUB and Kindle. Book excerpt: Love at Work foments a revolution for workplaces of every description and in every industry: a revolution in which leaders understand that engaging people's hearts trumps engaging their minds. Wilson shows how leaders who love: believe in their people; pull out their highest good; serve their success; and challenge them to stress. When people's felt needs are met, says author Brady Wilson, they release the energy that triggers discretionary effort — 400% more effort, according to the Corporate Leadership Council. The principles in this cutting-edge book are sure to change the face of the workplace for years to come. “A game changer ... provocative, thoughtful, and challenging.” —JIM BROWN, author of The Imperfect Board Member “... a must read for anyone who interacts with people at work.” —JOSE TOLOVI, Jr., PhD, Global CEO, Great Place to Work Institute “True love is a competence, a spiritual force, a strategy, a way of life. I challenge you to read this book, think, and engage.” —MARK RIVERS, CEO, Canadian Equity Opportunity Capital BRADY G. WILSON is also the author of Juice: The Power of Conversation and Finding the Sticking Point: Increase Sales by Transforming Customer Resistance into Customer Engagement. He is the co-founder of Juice Inc., an organization committed to transforming people, teams, and organizations. Brady has energized leaders, managers, and front-line workers in many of North America's Fortune 500 companies, through keynote speeches, facilitation, coaching, and training. www.juiceinc.com

Author : Arnold B. Bakker
Publisher : Psychology Press
ISBN 13 : 1136980881
Total Pages : 218 pages
Book Rating : 4.86/5 ( download)

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Download or read book Work Engagement written by Arnold B. Bakker and published by Psychology Press. This book was released on 2010-04-05 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: Deals with a different dimension of workplace psychology, which is the basis of fulfilling, productive work.

Author : Dr.R.Kamaraj
Publisher : OrangeBooks Publication
ISBN 13 :
Total Pages : 178 pages
Book Rating : 4./5 ( download)

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Download or read book Employee Engagement written by Dr.R.Kamaraj and published by OrangeBooks Publication. This book was released on 2022-09-03 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: In India is one of the fastest development countries in worldwide, after independence particularly growth of industrial sectors. In this aspects, organisation take more effort and engage of the employee and employer like inside and outside workplaces. Moreover the success of any organisation is mostly dependent on how it control, efficient, commitment, involvement, motivates, and retains its workforce of the employee or employer. In present scenario organisations needs to be more comfortable towards working employee and employer, so that they are equipped to develop their workforce and enjoy their commitment. Therefore, organisations are required to adopt a strategy to improve the ‘EMPLOYEE ENGAGEMENT’ (EE) to satisfy both the organizational intentions and employee requirements. Employee engagement is the level of commitment and involvement an employee has towards their organization and its values.

Author : Harvard Business Review
Publisher : Harvard Business Press
ISBN 13 : 1633696774
Total Pages : 179 pages
Book Rating : 4.78/5 ( download)

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Download or read book HBR Guide to Motivating People (HBR Guide Series) written by Harvard Business Review and published by Harvard Business Press. This book was released on 2019-05-28 with total page 179 pages. Available in PDF, EPUB and Kindle. Book excerpt: Help your people reach their potential. As a manager, it's your responsibility to ensure your team is motivated and performing at a high level. But recent data reveals abysmal engagement levels among workers around the globe. How do you fix the problem--before your most talented people walk out the door? By understanding what drains your employees, you can increase their job satisfaction and push them toward achieving their goals. The HBR Guide to Motivating People provides practical tips and advice to help your team find meaning in their work, build on their strengths, and produce the best results for the organization. You'll learn how to: Pinpoint the root causes of lackluster performance Tailor rewards and recognition to individuals Connect routine work activities to a higher purpose Support your employees' growth and development Prevent burnout--especially in your top performers Create a culture of engagement Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

Author : Keith E. Ayers
Publisher : Advantage Media Group
ISBN 13 :
Total Pages : 220 pages
Book Rating : 4.17/5 ( download)

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Download or read book Engagement is Not Enough written by Keith E. Ayers and published by Advantage Media Group. This book was released on 2006 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: There has been growing talk about the "crisis" in higher education. Politicians are calling for major overhauls of both public and private colleges. Tuition is still outpacing inflation even in the face of a tsunami of bad press. The public is rapidly losing confidence in the ability of higher education to provide the tools today's students require. There has been a flood of books in response to these criticisms from both the left and the right. Authors from inside and outside of the academy have offered their diagnosis. In The Idea of the Digital University, the authors argue that the forces that have brought about these changes are the very tools we need to solve them. They show how the university has to adapt to the digital age while keeping what is most essential to its mission. In 1852 John Cardinal Newman wrote The Idea of the University which has been required reading ever since. This book begins with the issues that he dealt with and updates the discussion for the digital age. Employing history, philosophy and survey data, the authors show the impact that digital technologies have had on higher education. By going back to the works of such thinkers as Aristotle, Kant and Newman, the authors show how the essence of the university can not only survive but also thrive in the new digital age. If colleges create, store and share information does it not make sense that the digital revolution (which changes the way we create, store and share information) would shake the university to its very foundation? The authors, who have together spent more than seventy years in higher education, give us a blueprint for what can be saved and what needs to change. Controversial, polemical and expansive this roadmap for the future will be sure to make a good read for those interested in the future of higher education. From Kirkus Review: A sweeping study of the university structure, emphasizing how higher education must evolve in a digital era. The mass adoption of online technology has pervaded every manner of business; universities are no different. In fact, as McCluskey and Winter suggest in this probing work, "the digital revolution is changing the very DNA of higher education." Still, "the university has come late to the digital revolution," and the authors explore the reasons why. In text that's both interesting to read and carefully researched, McCluskey and Winter discuss the role and structure of the university in general, lending a historical perspective while continuously drawing comparisons and contrasts between the traditional and digital university. The authors address in detail the most obvious evidence of online influence-the growth of online courses-but they pay equal attention to broader implications: the opening up of new avenues for library research, the shift away from paper-based student records and the fundamental change in the way professors teach students. The authors often return to the notion that "Big Data will impact how the university sees its students and their learning." McCluskey and Winter cite Target, the retail chain, as being exemplary in its use of customer data, and they directly relate those efforts to the ways in which universities will have to use "Big Data" in the future "to see where education is succeeding and where we have work to do." The authors also raise the issue of nonprofit versus for-profit universities, the latter having expanded largely because of online course offerings. Rather than take a position in favor or against for-profits, however, the authors diplomatically discuss some of the ways the nonprofit and for-profit institutions could learn from each other. Finally, the authors offer their own perceptive assessment on what the digital university might someday look like, postulating about dashboards, data warehouses and digital report cards. Comprehensive, insightful and visionary.