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Author : Debanjali Roy
Publisher :
ISBN 13 : 9781774915707
Total Pages : 0 pages
Book Rating : 4.07/5 ( download)
Download or read book Language and Cross-Cultural Communication in Travel and Tourism written by Debanjali Roy and published by . This book was released on 2024-11-29 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Bal Krishna Sharma
Publisher : Routledge
ISBN 13 : 100046797X
Total Pages : 283 pages
Book Rating : 4.70/5 ( download)
Download or read book Language and Intercultural Communication in Tourism written by Bal Krishna Sharma and published by Routledge. This book was released on 2021-11-25 with total page 283 pages. Available in PDF, EPUB and Kindle. Book excerpt: This collection critically examines tourism as a site of intercultural communication, drawing on the analytical tools afforded by the discipline toward better understanding contemporary tourism discourses and the broader societal structures of power and ideologies in which they are situated. The volume interrogates culture and interculturality in tourism in detailed analyses of discursive details in tourism interactions and focuses on the notion of culture as a process or phenomenon engaged in or enacted on by individuals. Drawing on discourse analytic and ethnographic approaches, the book brings together perspectives from the lived experiences of residents, hosts and ethnographers to explore the extent to which linguistic and cultural differences are constructed, identities negotiated, and power relations maintained and perpetuated in tourism encounters. The volume draws on insights from those working across a range of geographic contexts and explores the interplay of these issues in English as well as other languages and language varieties used in tourism interactions. With its focus on critical approaches to understanding language and culture, this book will appeal to students and scholars in intercultural communication, applied linguistics, sociolinguistics, linguistic anthropology, discourse analysis, and tourism studies.
Author : Corinna Vellnagel
Publisher : GRIN Verlag
ISBN 13 : 3640742680
Total Pages : 161 pages
Book Rating : 4.84/5 ( download)
Download or read book Intercultural Communication Within the Tourism Industry written by Corinna Vellnagel and published by GRIN Verlag. This book was released on 2010-11 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bachelor Thesis from the year 2010 in the subject Tourism - Miscellaneous, grade: 2,0, University of Cooperative Education Ravensburg, language: English, abstract: Tourism is the most superficial way of an intercultural encounter1 and one of the biggest industrial sectors in the world. "The WTTC (World Travel and Tourism Council) estimates that over 230 million jobs in world are supported by the tourism industry, which equates to 8.3 per cent of total global employment, or one in every 12 jobs."2 Furthermore, the latest statistics from 2008 show that tourism has not reached its peak yet. Over 80 countries earned more than 642 billion through international tourism in 2008, while in 1990 it had only been 207 billion.3 Another statistic representing and pointing up the booming tendency is the one showing the international tourist arrivals: while there had only been 25 million arrivals in 1950, the number constantly rose to 922 million in 2008 and by 2020 1.6 billion international tourist arrivals are expected.4 With so many tourists spending time abroad every year it is a logical consequence that different culture groups meet. From time to time, people may spend two weeks in Turkey, Dubai, Cancun or on Bali. This unfortunately might happen without the people even getting the local culture rudimentarily. But if they try to get to know the local culture, difficulties may occur. It is not only the language which is different and causes troubles and misunderstandings in communication; attitudes and the way people think vary greatly. Tourists often do not prepare themselves properly for their stays abroad; just reading a travel guide may not be sufficient at all. When going abroad people need to be aware of different behavioural rules and patterns. But not only tourists have to face this problem. In the tourism industry many people work abroad which not only leads to multicultural teams but also to misunderstandings going back to cultural differences. These groups, both
Author : Helen FitzGerald
Publisher :
ISBN 13 :
Total Pages : 188 pages
Book Rating : 4.32/5 ( download)
Download or read book Cross-cultural Communication for the Tourism and Hospitality Industry written by Helen FitzGerald and published by . This book was released on 1998 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: This introduction to the business of tourism examines the cultural values of various ethnic groups and language and non-verbal communication. Food, beverage, service and accommodation customs are analyzed for varying cultural groups, including South Korean, Thai, German, Indian and American.
Author : John O'Regan
Publisher : Routledge
ISBN 13 : 1317749707
Total Pages : 128 pages
Book Rating : 4.07/5 ( download)
Download or read book Travelling Languages written by John O'Regan and published by Routledge. This book was released on 2015-10-14 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt: Based on the commonly held assumption that we now live in a world that is ‘on the move’, with growing opportunities for both real and virtual travel and the blurring of boundaries between previously defined places, societies and cultures, the theme of this book is firmly grounded in the interdisciplinary field of ‘Mobilities’. ‘Mobilities’ deals with the movement of people, objects, capital, information, ideas and cultures on varying scales, and across a variety of borders, from the local to the national to the global. It includes all forms of travel from forced migration for economic or political reasons, to leisure travel and tourism, to virtual travel via the myriad of electronic channels now available to much of the world’s population. Underpinning the choice of theme is a desire to consider the important role of languages and intercultural communication in travel and border crossings; an area which has tended to remain in the background of Mobilities research. The chapters included in this volume represent unique interdisciplinary understandings of the dual concepts of mobile language and border crossings, from crossings in ‘virtual life’ and ‘real life’, to crossings in literature and translation, and finally to crossings in the ‘semioscape’ of tourist guides and tourism signs. This book was originally published as a special issue of Language and Intercultural Communication.
Author : Tüzünkan, Demet
Publisher : IGI Global
ISBN 13 : 152255761X
Total Pages : 405 pages
Book Rating : 4.16/5 ( download)
Download or read book Contemporary Human Resources Management in the Tourism Industry written by Tüzünkan, Demet and published by IGI Global. This book was released on 2018-08-24 with total page 405 pages. Available in PDF, EPUB and Kindle. Book excerpt: The tourism industry is the largest service industry and the largest employment generator in the world. This was made possible by increasing globalization and disposable income, with the labor force playing an important role. Factors such as quality of services and business performance depend on a well-educated, well-trained, skilled, enthusiastic, and committed workforce. Contemporary Human Resources Management in the Tourism Industry is a pivotal reference source that provides research on the role of human resource departments in creating value for the workplace through innovation and efficient work processes. While highlighting topics such as organizational structure, gender equality, and employee motivation, this publication explores the development of organizational culture, as well as methods of translating business strategy into action through dramatically managing staff on all levels in the tourism industry. This book is ideally designed for human resources managers, business owners, business professionals, researchers, and academicians seeking current research on the organizational skills and strategies necessary in creating effective tourism businesses.
Author : Anne Timm
Publisher : GRIN Verlag
ISBN 13 : 3656001898
Total Pages : 13 pages
Book Rating : 4.98/5 ( download)
Download or read book Intercultural problems in the tourism industry written by Anne Timm and published by GRIN Verlag. This book was released on 2011-09-08 with total page 13 pages. Available in PDF, EPUB and Kindle. Book excerpt: Essay from the year 2011 in the subject Communications - Intercultural Communication, grade: 1,3, Stralsund University of Applied Sciences, language: English, abstract: “McDonaldization” (GeorgRitzer), “Cocacolization” (Zdravko Mlinar) and “Mc-World” (Benjamin Barber) are just a few key words of a topic that has gained worldwide interest today. The Globalization is on the roll and seems to be unstoppable. [1] One by one, the world has become a ‘global village’ with multicultural societies, where it is unavoidable for us to get in greater contact with the rest of the world and other cultures. Our daily lives develop an increasingly international orientation. Globalization produced a demand for intercultural communication and awareness for both the tourism industry and many different commercial sectors. The travel and tourism industry has experienced a growing internationalization during the past decades. Especially here people are exposed to cultural different societies. In the tourism industry it is substantial to know cultures in its various forms and dimensions since it has a significant impact on tourism planning and development, management and marketing. Companies in the tourism industry have to understand the influence of national cultures on their consumers to be able to compete for market share successfully. Intercultural communication helps tourists to keep the quality of the interaction with different nationalities high and therefore contribute to their holiday experiences and perceptions of the visited destination. Many intercultural problems within the tourism industry arose during the past years and are becoming more and more threatening for both the host destinations and the tourist himself. This paper describes, analyzes and also discusses some of those problems in the tourism industry and try to find a possible solution for them in order to eventually smoothing the way from a global village to a global community.
Author : Stoyan Marinov
Publisher : Cambridge Scholars Publishing
ISBN 13 : 1527533786
Total Pages : 219 pages
Book Rating : 4.83/5 ( download)
Download or read book Tourism and Intercultural Communication and Innovations written by Stoyan Marinov and published by Cambridge Scholars Publishing. This book was released on 2019-04-25 with total page 219 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume presents the results of Bulgarian and international tourism research, and brings together selected papers from the international conference “Tourism and Innovations” held in Varna, Bulgaria, in 2018. It contains theoretical and empirical approaches towards various aspects of tourism concerning both innovations in tourism development and in foreign languages education. As a whole, the book presents innovative solutions and processes in tourism, including management and staff training, provoked by today’s opportunities and challenges for future tourism development. The first part is dedicated to issues in tourism innovation, ranging from those provoked from the changing global environment and tourism demand, through to social innovations concerning tourism products and human resources management. The second section of the book deals with traditions and innovations in foreign language education oriented to managers, operational staff and decision-makers in tourism.
Author : Erdogan Koc
Publisher : Routledge
ISBN 13 : 1000172066
Total Pages : 351 pages
Book Rating : 4.65/5 ( download)
Download or read book Cross-Cultural Aspects of Tourism and Hospitality written by Erdogan Koc and published by Routledge. This book was released on 2020-09-03 with total page 351 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cross-Cultural Aspects of Tourism and Hospitality is the first textbook to offer students, lecturers, researchers and practitioners a comprehensive guide to the influence of culture on service providers as well as on customers, affecting both the supply and the demand sides of the industry – organisational behaviour, and human resource management, and marketing and consumer behaviour. Given the need for delivering superior customer value, understanding different cultures from both demand and supply sides of tourism and hospitality and the impact of culture on these international industries is an essential part of all students’ and practitioners’ learning and development. This book takes a research-based approach critically reviewing seminal cultural theories and evaluating how these influence employee and customer behaviour in service encounters, marketing, and management processes and activities. Individual chapters cover a diverse range of cultural aspects including intercultural competence and intercultural sensitivity, uncertainty and risk avoidance, context in communication, power distance, indulgence and restraint, time orientation, gender, assertiveness, individualism and collectivism, performance orientation, and humane orientation. This book integrates international case studies throughout to show the application of theory, includes self-test questions, activities, further reading, and a set of PowerPoint slides to accompany each chapter. This will be essential reading for all students, lecturers, researchers and practitioners and future managers in the fields of Tourism and Hospitality.
Author : Yvette Reisinger, PhD
Publisher : Routledge
ISBN 13 : 1136438890
Total Pages : 416 pages
Book Rating : 4.99/5 ( download)
Download or read book International Tourism written by Yvette Reisinger, PhD and published by Routledge. This book was released on 2010-08-27 with total page 416 pages. Available in PDF, EPUB and Kindle. Book excerpt: In recent years there has been a considerable interest in the cultural aspects of tourism such as the impacts of culture on tourism planning, development, management, and marketing. However, the focus has been on material forms of culture such as arts, music, or crafts. The impacts of national culture on tourist behavior and travel decision-making have not been paid much attention. Only in the last two years have cross-cultural issues begun to generate significant interest among academics. An examination of cultural characteristics and differences is extremely important to the tourism industry because today’s tourism environment is becoming increasingly international. Information on the nature of the cultural differences between international tourists and locals is not readily available in tourism literature. The concept of culture is very complex and includes such abstract concepts as satisfaction, attitude and loyalty. International Tourism brings these concepts to the undergraduate student in tourism, as well as students in the related fields of marketing, management, international business, and cross-cultural communication. Designed as a textbook, it isorganized and presented in an integrated and relevant way for the benefit of a worldwide audience.
