Knowledge Management For The Telecommunications Industry

Author : Thomas J. Housel
Publisher : Intl. Engineering Consortiu
ISBN 13 : 9780933217584
Total Pages : 232 pages
Book Rating : 4.87/5 ( download)

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Download or read book Knowledge Management for the Telecommunications Industry written by Thomas J. Housel and published by Intl. Engineering Consortiu. This book was released on 1999 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report includes specific examples of how certain telecom industries use knowledge management to increase profitability: one telecom's new sales order process enabled a single service representative to perform the same functions as 12 technicians; how another company's call-center systems (after an extensive knowledge audit) yielded a 39.7 percent increase in capacity and a cost savings of $1,285,607; and how yet another competitor improved its return on process (ROP) and return on knowledge (ROK) by 87 percent after implementing an intranet system combined with an automated workflow application.

Author :
Publisher :
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.28/5 ( download)

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Download or read book Knowledge management for the telecommunications industry written by and published by . This book was released on 1999 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author : Camison, Cesar
Publisher : IGI Global
ISBN 13 : 160566071X
Total Pages : 450 pages
Book Rating : 4.14/5 ( download)

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Download or read book Connectivity and Knowledge Management in Virtual Organizations: Networking and Developing Interactive Communications written by Camison, Cesar and published by IGI Global. This book was released on 2008-10-31 with total page 450 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book analyzes different types of virtual communities, proposing Knowledge Management as a solid theoretical ground for approaching their management"--Provided by publisher.

Author : Lee, In
Publisher : IGI Global
ISBN 13 : 1605661953
Total Pages : 1211 pages
Book Rating : 4.57/5 ( download)

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Download or read book Handbook of Research on Telecommunications Planning and Management for Business written by Lee, In and published by IGI Global. This book was released on 2009-03-31 with total page 1211 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book provides original, in-depth, and innovative articles on telecommunications policy, management, and business applications"--Provided by publisher.

Author :
Publisher : Emerald Group Publishing
ISBN 13 : 1784417637
Total Pages : 472 pages
Book Rating : 4.35/5 ( download)

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Download or read book Sustaining Competitive Advantage via Business Intelligence, Knowledge Management, and System Dynamics written by and published by Emerald Group Publishing. This book was released on 2015-10-07 with total page 472 pages. Available in PDF, EPUB and Kindle. Book excerpt: Volume 22 includes two main chapters in both Part A and B. It appears in two parts because all chapters offer great depth in coverage of core issues senior executives must address for long-term survival of the firm: business intelligence, knowledge management, and understanding of the systems dynamics of interfirm behavior.

Author : Suman Paul
Publisher : Springer Nature
ISBN 13 : 3030775585
Total Pages : 150 pages
Book Rating : 4.82/5 ( download)

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Download or read book Frontiers of Data and Knowledge Management for Convergence of ICT, Healthcare, and Telecommunication Services written by Suman Paul and published by Springer Nature. This book was released on 2022-01-13 with total page 150 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a range of application areas of data and knowledge management and their solutions for the fields related to the convergence of information and communication technology (ICT), healthcare, and telecommunication services. The authors present approaches and case studies in future technological trends and challenges in the aforementioned fields. The book acts as a scholarly forum for researchers both in academia and industry.

Author : Professor Alexeis Garcia-Perez
Publisher : Academic Conferences International Limited
ISBN 13 : 1912764822
Total Pages : 1058 pages
Book Rating : 4.22/5 ( download)

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Download or read book ECKM 2020 21st European Conference on Knowledge Management written by Professor Alexeis Garcia-Perez and published by Academic Conferences International Limited. This book was released on 2020-12-02 with total page 1058 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author : Imed Boughzala
Publisher : John Wiley & Sons
ISBN 13 : 0470394420
Total Pages : 298 pages
Book Rating : 4.27/5 ( download)

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Download or read book Trends in Enterprise Knowledge Management written by Imed Boughzala and published by John Wiley & Sons. This book was released on 2010-01-05 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt: Knowledge Management (KM) encompasses a wide range of tools and methods that are at the heart of the information and communication society and provide solutions that rely as much on organization as on technology. This title brings together contributions from authors from a range of countries who are recognized as leading figures in this field, both in an academic and a practical sense. It describes the strategic aspects of KM and defines the underlying principles in terms of management, life cycle, process, methods and tools involved in this discipline. Several approaches to the running of KM within organizations are then discussed. The influence of KM on the performance of a company is analyzed and guidelines are given on various KM approaches that can be used to achieve specific goals. Finally, several case studies of companies that have put KM at the heart of their organizational strategy are given to demonstrate how this approach has been put into practice. Given the practical approach taken by this book and the considerable advantages that a good handling of KM can bring to an organization, this title will be of great interest to those involved in this field.

Author : Raman
Publisher : Excel Books India
ISBN 13 : 9788174463517
Total Pages : 324 pages
Book Rating : 4.18/5 ( download)

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Download or read book Knowledge Management written by Raman and published by Excel Books India. This book was released on 2009 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: KM is an IT subject. Right&? Wrong! Knowledge and its management is a prerogative of everyone. Since the magic of information transforming itself into knowledge which in turn becomes information at the next level, thus continuing the eternal cycle of knowledge quest has always fascinated people throughout the ages. This book is about celebrating knowledge for its own sake and emphasising that unless it is shared, there would be no new knowledge. Also knowledge per se can never be costed or priced, it is only the process of acquiring it, storing it and disseminating it that can be expressed in economic terms. Knowledge is free and that is the way it has always been or will ever be. The book has evolved as the author went about understanding the esoteric concept of KM and sought to unravel what it really stood for. Key Featuresv A comprehensive look at KM as a subject. First of its kind - a resource book on KMv Clear view of knowledge, the way of its creation and the manner of its managementv Classical approach to KMv Modern approach to KMv KM modelsv KM tools and their applicationv The mystique of how information becomes knowledgev Datamining and datawarehousing explainedv KM and its application in the corporate sectorv Case studies galorev Most comprehensive list of further readings, extensive group and individual exercises for students of KM

Author : Deepak Pareek
Publisher : CRC Press
ISBN 13 : 0849387914
Total Pages : 312 pages
Book Rating : 4.13/5 ( download)

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Download or read book Business Intelligence for Telecommunications written by Deepak Pareek and published by CRC Press. This book was released on 2006-11-29 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bringing together market research reports, business analyst briefings, and technology references into one comprehensive volume, Business Intelligence for Telecommunications identifies those advances in both methods and technology that are being employed to inform decision-making and give companies an edge in the rapidly growing and highly co