Key Performance Indicators

Author : David Parmenter
Publisher : John Wiley & Sons
ISBN 13 : 1118044916
Total Pages : 260 pages
Book Rating : 4.19/5 ( download)

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Download or read book Key Performance Indicators written by David Parmenter and published by John Wiley & Sons. This book was released on 2011-01-11 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: Breathtaking in its simplicity and profound in its impact, Key Performance Indicators (KPI) distills the balanced scorecard process into twelve logical steps, equipping users with an implementation resource kit that includes questionnaires, worksheets, workshop outlines, and a list of over 500 performance measures. Author David Parmenter provides you with everything you need to master and implement a KPI-driven strategy.

Author : Bernard Marr
Publisher : John Wiley & Sons
ISBN 13 : 1118913248
Total Pages : 320 pages
Book Rating : 4.46/5 ( download)

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Download or read book Key Performance Indicators For Dummies written by Bernard Marr and published by John Wiley & Sons. This book was released on 2015-01-22 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: A complete guide to using KPIs to drive organisationalperformance Is your business on track to achieve success? Key PerformanceIndicators For Dummies covers the essential KPIs that areuseful to all kinds of businesses, and includes more than 100different ways leaders can monitor and drive performance in theirorganisations. This book helps managers understand the crucial KPIs that shouldbe implemented for all different aspects of the organisation,including financial performance, operational and internalprocesses, sales and marketing, customer satisfaction and more.Good KPIs should be unique to every business, as every business hasdifferent objectives. To meet this need, the book provides toolsand templates that leaders can use to develop unique KPIs that bestsuit their particular organisation or industry. Learn to design KPIs that are unique to your business and fitclosely to your strategic objectives Determine which KPI questions you should be asking to achievethe right insights for your business Learn the specific KPIs that are appropriate for differentbusiness circumstances Turn KPIs into deep insights by mastering related reporting andcommunications practices KPIs are a crucial part of every manager's toolkit, and areessential for helping to monitor the execution of businessstrategies and measure results. Key Performance Indicators ForDummies moves beyond a basic discussion of what KPIs are, andwhy they are needed to provide a complete guide for learning todesign and use specific KPIs to drive organisationalperformance.

Author : Bernard Marr
Publisher : Pearson UK
ISBN 13 : 0273750372
Total Pages : 385 pages
Book Rating : 4.76/5 ( download)

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Download or read book Key Performance Indicators (KPI) written by Bernard Marr and published by Pearson UK. This book was released on 2012-06-21 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author : Eric T. Peterson
Publisher : Bookrenter
ISBN 13 : 9780974358420
Total Pages : 256 pages
Book Rating : 4.28/5 ( download)

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Download or read book Web Analytics Demystified written by Eric T. Peterson and published by Bookrenter. This book was released on 2004 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author : RACHAD. BAROUDI
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781539457626
Total Pages : 0 pages
Book Rating : 4.21/5 ( download)

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Download or read book KPI Mega Library written by RACHAD. BAROUDI and published by Createspace Independent Publishing Platform. This book was released on 2016-10-28 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The purpose of this guide book is to give the reader a quick and effective access to the most appropriate Key Performance Indicator (KPI). The 36,000 KPIs are categorized in a logical and alphabetical order. Many organizations are spending a lot of funds on building their strategic planning and performance management capabilities. One of the current challenges is the difficulty to know what KPIs are used in similar situations. This book main objective is to acquaint the reader with available KPIs measuring performance of a specific industry, sector, international topic, and functional area. The book is divided into three sections:1) Organization Section: 32 Industries | 385 Functions | 11,000 KPIs2) Government Section: 32 Sectors | 457 Functions | 12,000 KPIs3) International Section: 24 Topics | 39 Sources | 13,000 KPIsREVIEWS: "It's very interesting book. Let me also use this opportunity to congratulate you on it" Augustine Botwe, M&E Consultant - Sweden "Thank you for this book. As an OD and performance consultant, it will be great to have a reference like this to help assist clients and not reinvent the wheel. Congratulations on making this happen with admiration" Sheri Chaney Jones - Ohio, USA"Fabulous book! I bought it for my company. Good work!" Elizabeth Amini, CEO, Strategist - LA, USA"Congratulations for this tremendous work you have done with this book!" Roxana Goldstein, Monitoring Consultant - Argentina "This looks like a very important reference for me in my BSC consulting practice." Edy Chakra, Partner, ADDIMA Consulting - UK"Congratulations for your book, it is very comprehensive!" Rafael Lemaitre - Manager at Palladium Group - Spain"Many thanks for sharing this valuable information. I will use as reference in my work." Edi Indriyotomo - Senior IT Mgr. - Indonesia"I am reading my copy of your great book "KPI Mega Library" which I bought from Amazon. Thank you, great effort!" Basel A - Kuwait"It's a great idea, for folks who don't have a clue where to start. If you're a strategy consultant who shapes strategies for your clients, you need a tailored set of performance metrics" Shelley Somerville, Social Change Strategist - LA, USA"A very comprehensive list of KPIs across a number of functions, industries, etc. As an organizational consultant, I could use this resource as a jumping off point to discuss KPIs with a client based on their particular needs. This book could be a great tool to pick and choose the correct KPIs based on a number of criteria" Anthony Bussard - Dynamic, Innovative HR Effectiveness Consultant - Boston

Author : Hans-Ulrich Krause
Publisher : Walter de Gruyter GmbH & Co KG
ISBN 13 : 3110598094
Total Pages : 386 pages
Book Rating : 4.94/5 ( download)

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Download or read book Key Performance Indicators for Sustainable Management written by Hans-Ulrich Krause and published by Walter de Gruyter GmbH & Co KG. This book was released on 2019-11-18 with total page 386 pages. Available in PDF, EPUB and Kindle. Book excerpt: Key Performance Indicators (KPIs) have become a regular and useful tool for measuring business performance everywhere. The KPIs not only help in strategic planning but also in managing operative business world over. The KPIs in the book are organized according to the Balanced Scorecard (BSC) approach, which emphasizes the importance of using both financial and non-financial information to remain competitive in the modern world. We proudly place on record the fact that our book is the first of its kind and provides for a complete analysis of KPIs under financial, customer, process and human resource/innovation perspectives. The book is a major contribution towards achieving sustainable growth as a competitive advantage. It also emphasizes the importance of social acceptance and environmental impact of the business activity. The compendium provides over 170 KPIs in a compact form. It delivers simple definitions, easy to calculate formulae, possible interpretations and useful suggestions towards an efficient and effective implementation of KPIs as controlling instruments.

Author : Fiorenzo Franceschini
Publisher : Springer
ISBN 13 : 3030011925
Total Pages : 220 pages
Book Rating : 4.25/5 ( download)

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Download or read book Designing Performance Measurement Systems written by Fiorenzo Franceschini and published by Springer. This book was released on 2018-11-23 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: Given our rapidly changing world, companies are virtually forced to engage in continuous performance monitoring. Though Key Performance Indicators (KPIs) may at times seem to be the real driving force behind social systems, economies and organizations, they can also have far-reaching normative effects, which can modify organizational behavior and influence key decisions – even to the point that organizations themselves tend to become what they measure! Selecting the right performance indicators is hardly a simple undertaking. This book describes in detail the main characteristics of performance measurement systems and summarizes practical methods for defining KPIs, combining theoretical and practical aspects. These descriptions are supported by a wealth of practical examples. The book is intended for all academics, professionals and consultants involved in the analysis and management of KPIs.

Author : David Parmenter
Publisher : John Wiley & Sons
ISBN 13 : 1119620775
Total Pages : 389 pages
Book Rating : 4.78/5 ( download)

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Download or read book Key Performance Indicators written by David Parmenter and published by John Wiley & Sons. This book was released on 2019-10-29 with total page 389 pages. Available in PDF, EPUB and Kindle. Book excerpt: The new edition of the bestselling guide on creating and using key performance indicators—offers significant new and revised content Key Performance Indicators (KPIs) help define and measure the organizational goals which are fundamental to an organization’s current and future success. Having solid KPIs is crucial for companies that are implementing performance management systems, such as balanced scorecards, six sigma, or activity-based management. In many organizations, KPIs are often too numerous, randomly assembled, and overly complex—essentially rendering them ineffectual, or at worse, counterproductive. Key Performance Indicators provides a model for simplifying the complex areas of KPIs while helping organizations avoid common mistakes and hazards. Now in its fourth edition, this bestselling guide has been extensively revised and updated to incorporate practical lessons drawn from major implementations. Fresh content includes a more concise KPI methodology with clear implementation guidance, original insights on how other areas of performance management can be corrected, and new in-depth case studies. A revised starter kit is included to identify critical success factors, and the KPI resource kit contains updated worksheets, workshop programs, and questionnaires. Helping readers to better define and measure progress toward goals, this important guide: Dispels the myths of performance measurement and explains a simple, yet powerful KPI methodology Explains the 12-step model for developing and using KPIs with guidelines Helps readers brainstorm performance measures, sell KPI projects to the Board and senior management, and accurately report performance Features the “KPI Project Leaders Corner” which provides readers with essential information and useful exercises Includes an array of practical tools—templates, checklists, performance measures—and a companion website (www.davidparmenter.com) Key Performance Indicators: Developing, Implementing, and Using Winning KPIs, 4th Edition is important resource for C-suite executives, senior management, project teams, external project facilitators, and team coordinators involved in all aspects of performance management systems.

Author : Tatjana Samsonowa
Publisher : Springer Science & Business Media
ISBN 13 : 3790827622
Total Pages : 464 pages
Book Rating : 4.20/5 ( download)

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Download or read book Industrial Research Performance Management written by Tatjana Samsonowa and published by Springer Science & Business Media. This book was released on 2011-11-19 with total page 464 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managers are increasingly concerned with the typical methods available for organizational performance measurement and control. Research into performance measurement, within the field of innovation management, has been variously approached through frameworks for performance measurement in general (for example, the Balanced Scorecard by Norton and Kaplan), R&D performance management, and surveys on in-use Key Performance Indicators (KPIs). It is striking, however, that almost no research has focused explicitly on the performance measurement of research activities, or indeed tried to develop a systematic approach to setting KPIs for specific research goals. This work, in co-operation with ABB Research, Deutsche Telekom AG Laboratories, EMC2 Advanced Technology Solutions, IBM Research, Intel Research, Microsoft Research, Philips Research, and SAP Research, develops a systematic approach to performance measurement for industrial research organizations in innovation-driven companies. The following questions are addressed: (1) Which research goals do research departments have? (2) Which KPIs do they use to monitor the achievement of these goals? (3) Is there a systematic best-practice approach to selecting KPIs for performance goals? The outcome is a complete set of eleven performance clusters, such as the transfer of research results to the development or other organizational departments, and each cluster has its own set of KPIs. The eleven clusters are: Technology Transfer, Future Business Opportunities, Technical Achievements, Intellectual Property, Operational Excellence, Talent Pool, Image, Publications, Presence in Scientific Community, Collaboration with Academia, Collaboration with Partners and Customers. This work led to the creation of the Institute for Industrial Research Performance Management that provides ongoing research and insights for managers of industrial research organizations.

Author : Allam Ahmed
Publisher : Routledge
ISBN 13 : 1351280023
Total Pages : 132 pages
Book Rating : 4.20/5 ( download)

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Download or read book The 13 Key Performance Indicators for Highly Effective Teams written by Allam Ahmed and published by Routledge. This book was released on 2017-10-19 with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt: An organisation's most important asset is its people. And critical to an organisation's success is the extent to which its people interact effectively – both with each other as team members and with the wider organisation. This is why managing teams has become a key area for a growing number of organisations around the world. While many organisations are world-class at managing their materials and machinery, they fall short in managing the human side of their activities.This book outlines the challenges faced by both team leaders and team members in 21st-century workplaces. It proposes 13 key performance or "team health" indicators for highly effective teams based on research data collected from a large range of industry sectors, team sizes and organisations in the UK. It contributes to the understanding of the nature and functioning of team cohesiveness by describing teamwork as a multi-component variable and identifying the factors that impact on teams and the implications of teamwork for organisations.The book sets out to aid organisations by introducing a Team Performance Diagnostic (TPD) tool. The TPD enables organisations to gain an accurate and detailed insight into the real-time performance of their teams, helps team managers to understand the underlying 'people' issues within the team and how to reach higher levels of team performance quickly. The TPD has been widely used in major multinationals and the UK public sector to pinpoint hard-to-find opportunities to achieve rapid improvements.The research suggests that the use of TPD contributes to more free-flowing feedback both within the team and in the organisation as a whole, and that successful teams are indicative of a healthy organisational culture.This book is an essential guide for senior managers and policy-makers dealing with team effectiveness, and will be highly useful for students of business and management.