It Technical Support Troubleshooting Pocket Guide

Author : Jean Andrews
Publisher : Cengage Learning
ISBN 13 : 9781305266537
Total Pages : 320 pages
Book Rating : 4.36/5 ( download)

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Download or read book It Technical Support Troubleshooting Pocket Guide written by Jean Andrews and published by Cengage Learning. This book was released on 2016-10-12 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: When working on a PC, laptop or mobile device, you'll want to keep this handy PC Troubleshooting Pocket Guide by your side. Jean Andrews provides clear, complete explanations to make technical topics easy to understand. The PC Troubleshooting Pocket Guide will help individuals diagnose computer problems with ease and speed. This portable, compact volume provides essential diagnostic and troubleshooting information, and is an essential tool for anyone who needs to find computer information quickly and efficiently.

Author : Jean Andrews
Publisher :
ISBN 13 : 9780619186203
Total Pages : 252 pages
Book Rating : 4.08/5 ( download)

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Download or read book Pc Troubleshooting Pocket Guide written by Jean Andrews and published by . This book was released on 2003-04 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: This compact volume provides essential diagnostic and troubleshooting information in a portable size, 4 by 7 inches. The PC Troubleshooting Pocket Guide will help individuals diagnose computer problems with ease and speed. Updated to include information on Windows XP, Windows 2000, and Linux, this is an essential tool for anyone who needs to find PC information quickly and efficiently.

Author : Jean Andrews
Publisher : Course Technology
ISBN 13 : 9780619217679
Total Pages : 0 pages
Book Rating : 4.77/5 ( download)

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Download or read book PC Troubleshooting Pocket Guide written by Jean Andrews and published by Course Technology. This book was released on 2007-10 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This compact volume provides essential diagnostic and troubleshooting information in a portable size, 4 by 7 inches. The PC Troubleshooting Pocket Guide will help individuals diagnose computer problems with ease and speed. Updated to include new and comprehensive information on Windows XP and Windows 2000, this is an essential tool for anyone who needs to find PC information quickly and efficiently.

Author : Mike Halsey
Publisher : Apress
ISBN 13 : 1484251334
Total Pages : 199 pages
Book Rating : 4.31/5 ( download)

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Download or read book The IT Support Handbook written by Mike Halsey and published by Apress. This book was released on 2019-10-03 with total page 199 pages. Available in PDF, EPUB and Kindle. Book excerpt: Become a more effective tech professional by learning how to provide the most useful IT support for your users. You'll learn how to efficiently and effectively deal with any type of problem, including operating systems, software, and hardware. IT support is often complex, time-consuming, and expensive, but it doesn't have to be with the right processes in place. Whether you're an individual, part of an IT support team, or managing staff supporting PC users in their homes, The IT Support Handbook will help you understand the right way to approach, troubleshoot, and isolate problems so they can be handled efficiently, with least disruption and cost to your business. You'll make yourself popular with your colleagues, and keep your customers and users happy and productive. What You'll LearnManage reporting, and keep a record of issues that occur Provide effective remote support for users away from home or working in another office Use error and system reporting in Windows to obtain high-quality, relevant information Spot patterns in user behavior that may be causing difficult-to-diagnose problems Be familiar with best practices to make you a better support professional Who This Book Is For IT professionals, IT support (on-site and remote), and system administrators who manage support teams. No prior knowledge is required.

Author : Jose D. Afable
Publisher : iUniverse
ISBN 13 : 0595225748
Total Pages : 110 pages
Book Rating : 4.43/5 ( download)

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Download or read book A Beginner's Guide To Understanding Technical Support written by Jose D. Afable and published by iUniverse. This book was released on 2002 with total page 110 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Beginner's Guide To Understanding Technical Support is a unique guide designed for anyone wishing to venture into the field of technical support. This book will provide a basic understanding of the processes, entities, and issues within a support organization so that anyone wishing to know more about the support organization functions or wanting to pursue a career in this area receives the information they need to make their informed decision.

Author : Joseph D Sloan
Publisher : "O'Reilly Media, Inc."
ISBN 13 : 0596551983
Total Pages : 367 pages
Book Rating : 4.88/5 ( download)

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Download or read book Network Troubleshooting Tools written by Joseph D Sloan and published by "O'Reilly Media, Inc.". This book was released on 2001-08-09 with total page 367 pages. Available in PDF, EPUB and Kindle. Book excerpt: Over the years, thousands of tools have been developed for debugging TCP/IP networks. They range from very specialized tools that do one particular task, to generalized suites that do just about everything except replace bad Ethernet cables. Even better, many of them are absolutely free. There's only one problem: who has time to track them all down, sort through them for the best ones for a particular purpose, or figure out how to use them?Network Troubleshooting Tools does the work for you--by describing the best of the freely available tools for debugging and troubleshooting. You can start with a lesser-known version of ping that diagnoses connectivity problems, or take on a much more comprehensive program like MRTG for graphing traffic through network interfaces. There's tkined for mapping and automatically monitoring networks, and Ethereal for capturing packets and debugging low-level problems.This book isn't just about the tools available for troubleshooting common network problems. It also outlines a systematic approach to network troubleshooting: how to document your network so you know how it behaves under normal conditions, and how to think about problems when they arise, so you can solve them more effectively.The topics covered in this book include: Understanding your network Connectivity testing Evaluating the path between two network nodes Tools for capturing packets Tools for network discovery and mapping Tools for working with SNMP Performance monitoring Testing application layer protocols Software sources If you're involved with network operations, this book will save you time, money, and needless experimentation.

Author : David Lerner
Publisher : "O'Reilly Media, Inc."
ISBN 13 : 0596552262
Total Pages : 81 pages
Book Rating : 4.68/5 ( download)

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Download or read book Macintosh Troubleshooting Pocket Guide for Mac OS written by David Lerner and published by "O'Reilly Media, Inc.". This book was released on 2002-11-20 with total page 81 pages. Available in PDF, EPUB and Kindle. Book excerpt: The press has called Tekserve Corporation, the idiosyncratic Macintosh repair store in New York City, "The Epicenter of Mac Culture in NYC", "The leader in Apple triage services" and "warm and eclectic - maybe even a little eccentric".Unfortunately, not everyone can get down to Tekserve's West 23rd St location for the clear, down-to-earth Mac troubleshooting advice that Tekserve's owners dispense. For the rest of us, O'Reilly & Associates has published the Macintosh Troubleshooting Pocket Guide ($12.95) written by David Lerner and Aaron Freimark, of "the world's best Macintosh repair shop".This slim pocket guide has the answers to frequently asked Macintosh troubleshooting questions. Imagine the quirky record store in the movie "High Fidelity," or the popular "Car Talk" show on National Public Radio, and you'll have a good idea of this book's flavor.Tekserver has long provided its customers with a free "Frequently Asked Questions" document. We recently discovered this FAQ sheet and realized that-- like New York itself-- it was too good to leave just for the New Yorkers. With the help of Tekserve, we turned this FAQ sheet into the Macintosh Troubleshooting Pocket Guide.The Macintosh Troubleshooting Pocket Guide covers the most common user hardware and software trouble, from disks stuck in drives to lost files. It's not just a book for Mac OS X (although it includes tips for OS X and Jaguar, the latest release), it's for anyone who owns a Mac of any type-- there are software tips going back as far as OS 6. The Macintosh Troubleshooting Pocket Guide distills the answers to the urgent questions that Tekserve's employee's answer every week into a handy guide that fits in your back pocket or alongside your keyboard.

Author : Jean Andrews
Publisher : Course Technology
ISBN 13 : 9780619217655
Total Pages : 260 pages
Book Rating : 4.50/5 ( download)

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Download or read book A+ Guide to Software written by Jean Andrews and published by Course Technology. This book was released on 2006-12 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Lab Manual for A+ GUIDE TO SOFTWARE: MANAGING, MAINTAINING, AND TROUBLESHOOTING, 4th Edition, is a valuable tool designed to enhance your classroom experience. Lab activities, objectives, materials lists, step-by-step procedures, illustrations, review questions and more are all included.

Author : Mike Halsey
Publisher : Pearson Education
ISBN 13 : 0735656983
Total Pages : 500 pages
Book Rating : 4.87/5 ( download)

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Download or read book Troubleshooting Windows 7 Inside Out written by Mike Halsey and published by Pearson Education. This book was released on 2010-10-25 with total page 500 pages. Available in PDF, EPUB and Kindle. Book excerpt: You're beyond the basics, so dive right into troubleshooting Windows 7 -- and really put your PC to work! This supremely organized reference describes hundreds of prevention tips, troubleshooting techniques, and recovery tools in one essential guide. It's all muscle and no fluff. Discover how the experts keep their Windows 7-based systems running smoothly -- and challenge yourself to new levels of mastery. Take control of essential Windows 7 maintenance and security features, such as the Action Center and User Account Control Master quick fixes to the most common problems using expert tips and step-by-step repair guides Implement best practices to help prevent and combat viruses, malware, and identity theft Apply advanced troubleshooting techniques by understanding how Windows 7 works Diagnose hardware problems and work safely with your PC Develop a recovery plan to restore your system and data in the event of a disaster Know when to use power utilities for advanced performance, maintenance, and diagnostics Your book -- online! Get your fully searchable online edition -- with unlimited access on the Web.

Author : Jean Andrews
Publisher : Delmar
ISBN 13 : 9781435487048
Total Pages : 1287 pages
Book Rating : 4.44/5 ( download)

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Download or read book Managing and Maintaining Your PC written by Jean Andrews and published by Delmar. This book was released on 2010-01-01 with total page 1287 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written by best-selling PC repair author and educator Jean Andrews, the seventh edition of A+ Guide to Managing and Maintaining Your PC, International Edition maps fully to CompTIA’s 2009 A+ Exam objectives. This full-color guide is the most complete, step-by-step book available for learning the fundamentals of supporting and troubleshooting computer hardware and software. At the same time, it prepares readers to successfully pass the A+ 220-701 and 220-702 exams. The new edition is formatted to support any teaching style and course format, featuring an essentials-to-practical reorganization within each chapter and inclusion of new tabs distinguishing exam content. Further content and live demonstrations with Jean Andrews are available on the accompanying CD, making this new edition a total solution for PC repair.