Information Technology Enabled Global Customer Service

Author : Tapio Reponen
Publisher : IGI Global
ISBN 13 : 1591400872
Total Pages : 288 pages
Book Rating : 4.75/5 ( download)

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Download or read book Information Technology-enabled Global Customer Service written by Tapio Reponen and published by IGI Global. This book was released on 2003-01-01 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Recently there has been increased demand for combining locally customized services to the economies of the scale of worldwide operations. In this environment competitiveness calls for integrating the potential of information technology to well functioning global logistics. Information Technology Enabled Global Customer Service combines theoretical consideration and practical experiences in implementing new customer service models.

Author : Felix B. Tan
Publisher : IGI Global
ISBN 13 : 1591400643
Total Pages : 335 pages
Book Rating : 4.46/5 ( download)

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Download or read book Advanced Topics in Global Information Management written by Felix B. Tan and published by IGI Global. This book was released on 2002-01-01 with total page 335 pages. Available in PDF, EPUB and Kindle. Book excerpt: Advanced Topics in Global Information Management includes original material concerned with all aspects of global information management in three broad areas: Global Information Systems in Business Fuctions, Information Technology in Specific Regions of the World, Management of Global Information Resources and Applications. Both researchers and practitioners disseminate the evolving knowledge in these broad categories and the book examines a variety of aspects of global information management dealing with development, usage, failure, success, policies, strategies and applications of this valuable organizational resources.

Author : Theerasak Thanasankit
Publisher : IGI Global
ISBN 13 : 1591400937
Total Pages : 299 pages
Book Rating : 4.36/5 ( download)

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Download or read book E-commerce and Cultural Values written by Theerasak Thanasankit and published by IGI Global. This book was released on 2003-01-01 with total page 299 pages. Available in PDF, EPUB and Kindle. Book excerpt: There is substantial interest in research in developing countries, especially in the use, implementation and development of information technology and systems. Many researchers have been moving toward an understanding of indigenous social and cultural structures and how they influence the use and development of information systems. E-Commerce and Cultural Values addresses these issues and brings together scholars to share their expertise on different aspects of the social side of e-Commerce and information systems and how they impact the cultural values of a society.

Author : Zoughbi, Saleem
Publisher : IGI Global
ISBN 13 : 1522517049
Total Pages : 307 pages
Book Rating : 4.47/5 ( download)

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Download or read book Securing Government Information and Data in Developing Countries written by Zoughbi, Saleem and published by IGI Global. This book was released on 2017-02-27 with total page 307 pages. Available in PDF, EPUB and Kindle. Book excerpt: The ongoing growth of information and communication technology is a high priority for any developing country. These advances help progress with different sectors of socio-economic development within these countries, and strengthens our global economy as a whole. Securing Government Information and Data in Developing Countries provides an informative examination of the latest strategies and methods for protecting government information and data within developing countries. Presenting dynamic topics such as security-critical systems, watermarking authentication, hybrid biometrics, and e-voting systems, this publication is an ideal reference source for practitioners, academicians, students, and researchers who are interested in the emerging trends of data security for governments.

Author : Conway, Cassandra Sligh
Publisher : IGI Global
ISBN 13 : 1522540725
Total Pages : 353 pages
Book Rating : 4.24/5 ( download)

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Download or read book Faculty Mentorship at Historically Black Colleges and Universities written by Conway, Cassandra Sligh and published by IGI Global. This book was released on 2018-02-28 with total page 353 pages. Available in PDF, EPUB and Kindle. Book excerpt: An important aspect of higher education is the mentorship of junior faculty by senior faculty. Addressing the vital role mentorship plays in an academic institution’s survival promotes more opportunities and positive learning experiences. Faculty Mentorship at Historically Black Colleges and Universities provides emerging research on the importance of recruiting, retaining, and promoting faculty within Historically Black Colleges and Universities. While highlighting specific issues and aspects of mentorship in college, readers will learn about challenges and benefits of mentorship including professional development, peer mentoring, and psychosocial support. This book is an important resource for academicians, researchers, students, and librarians seeking current research on the growth of mentorship in historically black learning institutions.

Author : Bishop, Jonathan
Publisher : IGI Global
ISBN 13 : 1466660392
Total Pages : 332 pages
Book Rating : 4.97/5 ( download)

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Download or read book Transforming Politics and Policy in the Digital Age written by Bishop, Jonathan and published by IGI Global. This book was released on 2014-04-30 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: Digital technology and the Internet have greatly affected the political realm in recent years, allowing citizens greater input and interaction in government processes. The mainstream media no longer holds all the power in political commentary. Transforming Politics and Policy in the Digital Age provides an updated assessment of the implications of technology for society and the realm of politics. The book covers issues presented by the technological changes on policy making and offers a wide array of perspectives. This publication will appeal to researchers, politicians, policy analysts, and academics working in e-government and politics.

Author : Sahlin, John P.
Publisher : IGI Global
ISBN 13 : 1466685573
Total Pages : 301 pages
Book Rating : 4.74/5 ( download)

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Download or read book Social Media and the Transformation of Interaction in Society written by Sahlin, John P. and published by IGI Global. This book was released on 2015-09-21 with total page 301 pages. Available in PDF, EPUB and Kindle. Book excerpt: The availability of various technological platforms enables individuals to feel a deeper sense of connectivity and contribution to their social circles and the world around them. This growing dependence on social networking platforms has altered the ways in which society functions and communicates. Social Media and the Transformation of Interaction in Society is a definitive reference source for timely scholarly research evaluating the impact of social networking platforms on a variety of relationships, including those between individuals, governments, citizens, businesses, and consumers. Featuring expansive coverage on a range of topics relating to social media applications and uses across industries, this publication is a critical reference source for professionals, educators, students, and academicians seeking current research on the role and impact of new media on modern society. This publication features authoritative, research-based chapters across a range of relevant topics including, but not limited to, computer-mediated communication, nonprofit projects, disaster response management, education, cyberbullying, microblogging, digital paranoia, user interaction augmentation, and viral messaging.

Author : Ghazi I. Alkhatib
Publisher :
ISBN 13 : 9781466655317
Total Pages : 80 pages
Book Rating : 4.13/5 ( download)

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Download or read book International Journal of Information Technology and Web Engineering (IJITWE). written by Ghazi I. Alkhatib and published by . This book was released on 2015 with total page 80 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author : Ebrahimi, Maryam
Publisher : IGI Global
ISBN 13 : 1522532277
Total Pages : 246 pages
Book Rating : 4.79/5 ( download)

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Download or read book Modeling and Simulation Techniques for Improved Business Processes written by Ebrahimi, Maryam and published by IGI Global. This book was released on 2018-01-05 with total page 246 pages. Available in PDF, EPUB and Kindle. Book excerpt: Companies are constantly faced with the need to grow and advance in order to compete with other corporations. The implementation of computer innovations allows for smoother transitions to adaptive changes through the use and understanding of analytical tools. Modeling and Simulation Techniques for Improved Business Processes is a critical scholarly resource that examines the systems currently implemented in companies and how they can be upgraded and advanced through various computer design methods. Featuring coverage of a broad range of topics including scenario planning, casual modeling, and system dynamics, this publication is targeted toward researchers, professionals, and engineers searching for current research on corporate innovations created through computer design methods.

Author : Timo Saarinen
Publisher : IGI Global
ISBN 13 : 1591406315
Total Pages : 347 pages
Book Rating : 4.10/5 ( download)

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Download or read book Managing Business in a Multi-channel World written by Timo Saarinen and published by IGI Global. This book was released on 2005-01-01 with total page 347 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book addresses the concerns of existing companies who wish to succeed in the new multi-channel environment as it develops and becomes commonplace.