Author : David L. Goetsch
Publisher :
ISBN 13 : 9780023442247
Total Pages : 0 pages
Book Rating : 4.47/5 ( download)
Book Synopsis Implementing Total Quality by : David L. Goetsch
Download or read book Implementing Total Quality written by David L. Goetsch and published by . This book was released on 1995 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: For freshman/sophomore level courses in Industrial Technology, Industrial Management, Manufacturing Technology and Business. A practical new handbook that shows students, step-by-step, how to implement a total quality approach to management in business and industry organizations. Coverage enumerates a 20-step process for implementing a total quality approach...a process that encompasses every element of total quality management in a coherent format that provides a rationale for both the big picture of implementation and the specific details. The text's building block approach includes two master case studies that follow two representative companies through the entire implementation process until one company fails at Total Quality Management and one company succeeds.