Author : Michael Kunas
Publisher : IT Governance Publishing
ISBN 13 : 1849284431
Total Pages : 109 pages
Book Rating : 4.31/5 ( download)
Book Synopsis Implementing Service Quality based on ISO/IEC 20000 by : Michael Kunas
Download or read book Implementing Service Quality based on ISO/IEC 20000 written by Michael Kunas and published by IT Governance Publishing. This book was released on 2012-10-25 with total page 109 pages. Available in PDF, EPUB and Kindle. Book excerpt: Guides you through your ISO/IEC 20000 implementation and certification process.