Hospitality Supervision And Leadership Level 3

Author : Patricia Paskins
Publisher : Hodder Education
ISBN 13 : 1471847535
Total Pages : 397 pages
Book Rating : 4.30/5 ( download)

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Download or read book Hospitality Supervision and Leadership Level 3 written by Patricia Paskins and published by Hodder Education. This book was released on 2015-07-31 with total page 397 pages. Available in PDF, EPUB and Kindle. Book excerpt: Prepare for assessment and master the skills and knowledge you need to succeed as a hospitality and catering supervisor with this support resource Covering all of the latest mandatory and most popular optional units, with a strong focus on preparation for assessment, this will be an essential resource for anyone working towards the Level 3 NVQ Diploma in Hospitality Supervision and Leadership, whether in college or in the workplace. It also provides support for those completing the Hospitality Supervision and Leadership apprenticeship. - Provides all of the essential knowledge and skills any supervisor working in the hospitality industry will need: from supporting, motivating and developing staff, to customer service skills, problem solving and controlling resources - Develops understanding of the assessment requirements with clear explanations of all criteria - Helps you to build your portfolio, with guidance on suitable evidence and activities that provide assessment opportunities - Prepares you for professional discussions and questioning with knowledge checks at the end of each unit to test your understanding

Author : John R. Walker
Publisher : John Wiley & Sons
ISBN 13 : 1119251958
Total Pages : 400 pages
Book Rating : 4.58/5 ( download)

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Download or read book Supervision in the Hospitality Industry written by John R. Walker and published by John Wiley & Sons. This book was released on 2015-12-29 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: Supervision in the Hospitality Industry, 8th Edition focuses on the different roles of employees from beginning leaders, newly promoted supervisor, or anyone planning a career in the hospitality field. A market leader, this text is widely used by thousands of students training for a career in the hospitality industry and current hospitality supervisors alike. Supervision is unique in that it does not solely rely on the supervisor’s point of view; instead, it considers the viewpoints of all levels of associates to create an informed picture of management and supervision in the hospitality industry.

Author : Gary Hunter
Publisher :
ISBN 13 : 9781408009253
Total Pages : 0 pages
Book Rating : 4.50/5 ( download)

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Download or read book Hospitality Supervision S/NVQ Level 3 written by Gary Hunter and published by . This book was released on 2009-08 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hospitality Supervision is the must-have guide for anyone wanting to reach the top in the hospitality industry. Covering all the essential theory with a clear focus on industry standards and including dozens of full colour images, Hospitality Supervision will help learners to succeed in the hospitality industry.

Author : John R. Walker
Publisher : John Wiley & Sons
ISBN 13 : 1119749204
Total Pages : 400 pages
Book Rating : 4.02/5 ( download)

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Download or read book Supervision in the Hospitality Industry written by John R. Walker and published by John Wiley & Sons. This book was released on 2020-12-10 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: Supervision in the Hospitality Industry, Ninth Edition, is a comprehensive primer designed for beginning leaders, new supervisors promoted from an hourly job, and students planning for careers in the hospitality industry. Covering each essential aspect of first-line supervision, this market-leading textbook helps readers develop the practical skills and knowledge necessary for effectively supervising hospitality workers at all levels of an organization, including cooks, servers, bartenders, front desk clerks, porters, housekeepers, and janitorial staff. Topics include planning and organizing, communication, recruitment and team building, employee training, performance effectiveness, conflict management, and more. The text's unique approach to leading human resources — combining fundamental leadership theory and the firsthand expertise of hospital industry professionals — enables readers to master concrete, results-driven leadership methods and overcome the everyday challenges faced in the real world. Principles of good leadership and supervision are presented in clear, easy-to-understand language and are reinforced by numerous examples, case studies, discussion questions, and activities. The ninth edition of Supervision in the Hospitality Industry remains the ideal text for students and practitioners alike, delivering a basic yet comprehensive knowledge of the different elements of the supervisor's job while helping develop the leadership qualities needed to succeed as a hospitality professional.

Author : John R. Walker
Publisher : John Wiley & Sons
ISBN 13 : 139424469X
Total Pages : 421 pages
Book Rating : 4.90/5 ( download)

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Download or read book Supervision in the Hospitality Industry written by John R. Walker and published by John Wiley & Sons. This book was released on 2024-07-02 with total page 421 pages. Available in PDF, EPUB and Kindle. Book excerpt: A thorough, accessible handbook for leadership in a vital industry Supervision in the Hospitality Industry: Leading Human Resources, Tenth Edition, is a comprehensive primer designed for beginning leaders, new supervisors promoted from an hourly job, and students planning for careers in the hospitality industry. Covering each essential aspect of first-line supervision, this market-leading textbook helps readers develop the practical skills and knowledge necessary for effectively supervising hospitality workers at all levels of an organization, including cooks, servers, bartenders, front desk clerks, porters, housekeepers, and janitorial staff. The text's unique approach to leading human resources — combining fundamental leadership theory and the firsthand expertise of hospitality industry professionals — enables readers to master concrete, results-driven leadership methods and overcome the everyday challenges faced in the real world. The Tenth edition covers: The impact of the COVID pandemic, the importance of culinary ethics, DEI considerations, organizational excellence, and much more The importance of recognizing and practicing cross-cultural diversity and interaction A balanced and informed view of management and supervision in the hospitality industry by considering the viewpoints of supervisors and all levels of associates Employee assistance programs A wealth of real-world case studies, illustrative examples, and “Industry Profiles” sections offering perspectives on leadership and supervision issues from hospitality professionals

Author : Lynn Van der Wagen
Publisher : Cengage Learning
ISBN 13 : 9780304706860
Total Pages : 0 pages
Book Rating : 4.68/5 ( download)

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Download or read book Supervision and Leadership in Tourism and Hospitality written by Lynn Van der Wagen and published by Cengage Learning. This book was released on 1998 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: A guide to supervision and leadership in the tourism and hospitality industry. It focuses on managing workplace operations and the management of staff, including job design, selection and training, and monitoring workplace performance. It also deals with policies and procedures.

Author : John R. Walker
Publisher : John Wiley and Sons
ISBN 13 : 0470077832
Total Pages : 513 pages
Book Rating : 4.32/5 ( download)

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Download or read book Supervision in the Hospitality Industry written by John R. Walker and published by John Wiley and Sons. This book was released on 2009-01-09 with total page 513 pages. Available in PDF, EPUB and Kindle. Book excerpt: Order of authors reversed on previous eds.

Author : John R. Walker
Publisher : John Wiley & Sons
ISBN 13 : 0470396202
Total Pages : 515 pages
Book Rating : 4.09/5 ( download)

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Download or read book Supervision in the Hospitality Industry written by John R. Walker and published by John Wiley & Sons. This book was released on 2008-12-16 with total page 515 pages. Available in PDF, EPUB and Kindle. Book excerpt: Human resources are led, not managed. Supervision in the Hospitality Industry: Leading Human Resources, Sixth Edition is about leading the people who cook, serve, tend bar, check guests in and out, carry bags, clean rooms, mop floors—the people on whom success or failure of every hospitality enterprise depends. It is a book about first-line supervision, written especially for the beginning leader, newly promoted supervisor, or anyone planning a career in the hospitality field. Even experienced managers will find if full of useful ideas and insights. Revised and updated to include increased coverage of contemporary diversity initiatives, with information on recruitment and retention, and additional profiles of individuals and companies, Supervision in the Hospitality Industry provides a basic understanding of a leader's role and responsibilities applied to the hospitality industry.

Author : George Ojie-Ahamiojie
Publisher : Author House
ISBN 13 : 1467841536
Total Pages : 148 pages
Book Rating : 4.35/5 ( download)

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Download or read book Essential Leadership Skills for Hospitality Supervisors written by George Ojie-Ahamiojie and published by Author House. This book was released on 2008-07-29 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt: The success of any organization, is a direct link to the employees' performance. In the hospitality industry, several managers work long hours; five to six days a week, with little or no quality of life. So the success of these supervisors is not only important, but necessary. The fact is their success is directly linked to their employees' performance. And the employees will only provide high-quality service when they feel the managers are on their side and have provided the tools, training, and motivation necessary for them to be productive employees. Due to the intense labor of this industry and the continued changing of the workforce, supervisors must learn how to effectively communicate, train, develop, delegate, and motivate this diverse workforce. They must also learn how to handle marginal employees, solve problems, and make good and effective decisions. Essential Leadership Skills for Hospitality Supervisor – An Experiential Approach, will help you in the acquisition of the knowledge, skills, and abilities necessary to succeed in this endeavor. This book will not only discuss several theories and concepts, but will also provide you with several practical applications you will need to be successful. This book is easy to read and understand. It teaches you how to select the best talents in your team, train, develop, and motivate these employees; how to empower and delegate some of your responsibilities; how to provide the tools needed to accomplish the tasks; and finally how to move from a manager who does things right, to ultimate become a leader who does the right things right! I hope you find this book motivating and helpful. I wish you continued success in your career and this industry!

Author : Raphael R. Kavanaugh
Publisher : Amer Hotel & Motel Assn
ISBN 13 : 9780866121170
Total Pages : 316 pages
Book Rating : 4.7X/5 ( download)

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Download or read book Hospitality Supervision written by Raphael R. Kavanaugh and published by Amer Hotel & Motel Assn. This book was released on 1995 with total page 316 pages. Available in PDF, EPUB and Kindle. Book excerpt: