History Of Service

Author : Daniele Catalanotto
Publisher :
ISBN 13 : 9780464827283
Total Pages : pages
Book Rating : 4.80/5 ( download)

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Download or read book A Tiny History of Service Design written by Daniele Catalanotto and published by . This book was released on 2018-09-14 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: A two hour read book that shows the different events that made it possible for Service Design to be such a great field today.

Author : Michael Palm
Publisher : Routledge
ISBN 13 : 1317287193
Total Pages : 174 pages
Book Rating : 4.93/5 ( download)

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Download or read book Technologies of Consumer Labor written by Michael Palm and published by Routledge. This book was released on 2016-11-03 with total page 174 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book documents and examines the history of technology used by consumers to serve oneself. The telephone’s development as a self-service technology functions as the narrative spine, beginning with the advent of rotary dialing eliminating most operator services and transforming every local connection into an instance of self-service. Today, nearly a century later, consumers manipulate 0-9 keypads on a plethora of digital machines. Throughout the book Palm employs a combination of historical, political-economic and cultural analysis to describe how the telephone keypad was absorbed into business models across media, retail and financial industries, as the interface on everyday machines including the ATM, cell phone and debit card reader. He argues that the naturalization of self-service telephony shaped consumers’ attitudes and expectations about digital technology.

Author : Richard V. N. Ginn
Publisher : Defense Department
ISBN 13 :
Total Pages : 562 pages
Book Rating : 4.03/5 ( download)

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Download or read book The History of the U.S. Army Medical Service Corps written by Richard V. N. Ginn and published by Defense Department. This book was released on 1997 with total page 562 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author : Elsie M. Szecsy
Publisher : Arcadia Publishing
ISBN 13 : 1625856830
Total Pages : 172 pages
Book Rating : 4.38/5 ( download)

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Download or read book The Cadet Nurse Corps in Arizona: A History of Service written by Elsie M. Szecsy and published by Arcadia Publishing. This book was released on 2016-04-07 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt: Congress established the U.S. Cadet Nurse Corps during World War II to meet the high demand for medical care. The first federal women's education program, it included a nondiscrimination policy decades before the civil rights movement. The trailblazing cadets and innovative healthcare practices at the five participating teaching hospitals in Arizona left a lasting national legacy. Sage Memorial Hospital was the country's only accredited nursing school for Native Americans. Santa Monica's Hospital and nursing school was the first to integrate west of the Mississippi. The daughter of a Navajo medicine man, U.S. Army Nurse Corps second lieutenant Adele Slivers helped bridge a gap between traditional healing practices and modern medicine. Arizona author Elsie Szecsy details momentous local challenges and achievements from this pivotal era in American medicine.

Author : Carol Leonnig
Publisher : Random House
ISBN 13 : 0399589015
Total Pages : 561 pages
Book Rating : 4.10/5 ( download)

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Download or read book Zero Fail written by Carol Leonnig and published by Random House. This book was released on 2021-05-18 with total page 561 pages. Available in PDF, EPUB and Kindle. Book excerpt: NEW YORK TIMES BESTSELLER • “This is one of those books that will go down as the seminal work—the determinative work—in this field. . . . Terrifying.”—Rachel Maddow The first definitive account of the rise and fall of the Secret Service, from the Kennedy assassination to the alarming mismanagement of the Obama and Trump years, right up to the insurrection at the Capitol on January 6—by the Pulitzer Prize winner and #1 New York Times bestselling co-author of A Very Stable Genius and I Alone Can Fix It NAMED ONE OF THE BEST BOOKS OF THE YEAR BY THE WASHINGTON POST Carol Leonnig has been reporting on the Secret Service for The Washington Post for most of the last decade, bringing to light the secrets, scandals, and shortcomings that plague the agency today—from a toxic work culture to dangerously outdated equipment to the deep resentment within the ranks at key agency leaders, who put protecting the agency’s once-hallowed image before fixing its flaws. But the Secret Service wasn’t always so troubled. The Secret Service was born in 1865, in the wake of the assassination of Abraham Lincoln, but its story begins in earnest in 1963, with the death of John F. Kennedy. Shocked into reform by its failure to protect the president on that fateful day in Dallas, this once-sleepy agency was radically transformed into an elite, highly trained unit that would redeem itself several times, most famously in 1981 by thwarting an assassination attempt against Ronald Reagan. But this reputation for courage and excellence would not last forever. By Barack Obama’s presidency, the once-proud Secret Service was running on fumes and beset by mistakes and alarming lapses in judgment: break-ins at the White House, an armed gunman firing into the windows of the residence while confused agents stood by, and a massive prostitution scandal among agents in Cartagena, to name just a few. With Donald Trump’s arrival, a series of promised reforms were cast aside, as a president disdainful of public service instead abused the Secret Service to rack up political and personal gains. To explore these problems in the ranks, Leonnig interviewed dozens of current and former agents, government officials, and whistleblowers who put their jobs on the line to speak out about a hobbled agency that’s in desperate need of reform. “I will be forever grateful to them for risking their careers,” she writes, “not because they wanted to share tantalizing gossip about presidents and their families, but because they know that the Service is broken and needs fixing. By telling their story, they hope to revive the Service they love.”

Author : Lorenzo Castellani
Publisher : Routledge
ISBN 13 : 1000350533
Total Pages : 231 pages
Book Rating : 4.31/5 ( download)

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Download or read book The History of the United States Civil Service written by Lorenzo Castellani and published by Routledge. This book was released on 2021-03-10 with total page 231 pages. Available in PDF, EPUB and Kindle. Book excerpt: The History of the United States Civil Service: From the Postwar Years to the Twenty-First Century provides a broad, comprehensive overview of the US civil service in the postwar period and examines the reforms and changes throughout that time. The author situates the history of the civil service into a wider context, considering political, social and cultural changes that occurred and have been influential in the history of American government. The book analyzes the development of administrative reorganizations, administrative reforms, personnel policy and political thought on public administration. It also underlines continuity and changes in the structures, organization, and personnel management of the federal civil service, and the evolution of the role of presidential control over federal bureaucracy. Taking an essential, but often neglected organization as its focus, the text offers a rich, historical analysis of an important institution in American politics. This book will be of interest to teachers and students of American political history and the history of government, as well as more specifically, the Presidency, Public Administration, and Administrative Law.

Author : Charles Webster
Publisher : Oxford University Press, USA
ISBN 13 : 9780199251100
Total Pages : 308 pages
Book Rating : 4.0X/5 ( download)

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Download or read book The National Health Service written by Charles Webster and published by Oxford University Press, USA. This book was released on 2002 with total page 308 pages. Available in PDF, EPUB and Kindle. Book excerpt: The foundation of the National Health Service on 5 July 1948 was a momentous development in the history of the United Kingdom. Issues of health care touch the lives of everyone, and the NHS has come to be regarded as the cornerstone of the welfare state and as a model for state-organisedhealth care systems elsewhere. Yet throughout its history, the Service has existed in an atmosphere of crisis. Charles Webster's political history is an entirely new and original examination of the NHS from its inception through to its management under the first term of the current Labourgovernment, providing the necessary framewrork for assessing its future as we enter the new millennium.

Author : Jean-Louis Flandrin
Publisher : Univ of California Press
ISBN 13 : 0520238850
Total Pages : 230 pages
Book Rating : 4.55/5 ( download)

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Download or read book Arranging the Meal written by Jean-Louis Flandrin and published by Univ of California Press. This book was released on 2007-10-15 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt: Arguing against pretentious restaurants, Flandrin argues that such changes in the food service are far from distinct events. Instead he regards it as a historical phenomenon, one that changed in response to socioeconomic and cultural factors.

Author : Harry Kopp
Publisher : Fs Books
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.06/5 ( download)

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Download or read book The Voice of the Foreign Service written by Harry Kopp and published by Fs Books. This book was released on 2024-05 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The U.S. Foreign Service and the American Foreign Service Association were born together in 1924. In this second edition, released on their centennial, author Harry Kopp chronicles the evolution of the Foreign Service and the events and personalities that shaped AFSA into what it is today. Published by Foreign Service Books, The Voice of the Foreign Service combines an institutional history of America's diplomatic service from its earliest days to the present, with the twinned story of the American Foreign Service Association and its transformation from a benevolent society to an independent professional organization and exclusive employee representative of all members of the Foreign Service.

Author : David S. Turk
Publisher : University of North Texas Press
ISBN 13 : 1574416545
Total Pages : 560 pages
Book Rating : 4.41/5 ( download)

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Download or read book Forging the Star written by David S. Turk and published by University of North Texas Press. This book was released on 2016-08-15 with total page 560 pages. Available in PDF, EPUB and Kindle. Book excerpt: What do diverse events such as the integration of the University of Mississippi, the federal trials of Teamsters President Jimmy Hoffa, the confrontation at Ruby Ridge, and the aftermath of Hurricane Katrina have in common? The U.S. Marshals were instrumental in all of them. Whether pursuing dangerous felons in each of the 94 judicial districts or extraditing them from other countries; protecting federal judges, prosecutors, and witnesses from threats; transporting and maintaining prisoners and detainees; or administering the sale of assets obtained from criminal activity, the U.S. Marshals Service has adapted and overcome a mountain of barriers since their founding (on September 24, 1789) as the oldest federal law enforcement organization. In Forging the Star, historian David S. Turk lifts the fog around the agency’s complex modern period. From the inside, he allows a look within the storied organization. The research and writing of this singular account took over a decade, drawn from fresh primary source material with interviews from active or retired management, deputy U.S. marshals who witnessed major events, and the administrative personnel who supported them. Forging the Star is a comprehensive official history that will answer many questions about this legendary agency.