Helping Skills For Human Service Workers

Author : Kenneth France
Publisher : Charles C Thomas Publisher
ISBN 13 : 0398093040
Total Pages : 402 pages
Book Rating : 4.44/5 ( download)

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Download or read book Helping Skills for Human Service Workers (4th Ed.) written by Kenneth France and published by Charles C Thomas Publisher. This book was released on 2019-09-23 with total page 402 pages. Available in PDF, EPUB and Kindle. Book excerpt: This updated and expanded fourth edition continues the theme of the previous edition emphasizing the current supporting research towards the building of relationships, and encouraging productive change between human service workers and their clients. The text arranged the chapters in the following manner: Chapter 1 discusses several basic issues regarding the development and use of helping skills. Chapter 2 explores common modes of response. Chapter 3 encounters several ingredients that foster positive relationships. Chapter 4 presents a step-by-step approach to problem solving. Chapter 5 examines responses that can detract from efforts made. Chapter 6 presents a straightforward approach to establishing goals, objectives, and plans. Chapter 7 describes channels of nonverbal information and commonly encountered nonverbal messages. Chapter 8 highlights endeavors that take center stage before, during, and after scheduled appointments. Chapter 9 considers the needs of several groups such as children and older persons, clients having low socioeconomic status, individuals experiencing psychosis and longstanding issues, and other individuals. New and supporting research for the following topics are included: the helping alliance; client feedback; communication; self-efficacy and stress in helping skills students; responding to negative feelings; methods for implementing plans; person-centered decision making that is required by law (under the Patient Protection and Affordable Care Act) for certain older and disabled individuals; gender; cultural heritage; and ethnicity. In addition, there are multiple-choice questions, as well as short-answer and fill-in-the-response items. Two complete client interviews are included, which will illustrate the value of the skills demonstrated with the person being interviewed. The text is further enhanced by an appendix offering numerous tools such as exercises and forms. This informative book is designed for human resource professionals, counselors, social workers, and other related helping professionals.

Author : Kenneth France
Publisher : Charles C Thomas Publisher
ISBN 13 : 0398081093
Total Pages : 385 pages
Book Rating : 4.96/5 ( download)

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Download or read book CRISIS INTERVENTION written by Kenneth France and published by Charles C Thomas Publisher. This book was released on 2015-07-01 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this exceptional new sixth edition, the author has retained the practical framework for offering immediate problem-solving assistance to persons in crisis. Therefore, the goal of this updated and expanded edition is to provide knowledge and methods applicable to particular crisis circumstances. Specific topics include: core concepts that are fundamental to all intervention efforts, crisis theory and the philosophy of crisis intervention, basic communication and problem-solving skills, suicide prevention, assistance for terminally ill persons, bereavement counseling, intervention with crime victims, rape counseling, negotiating with armed perpetrators, group strategies, family and marital interventions, disaster relief, case management, physical facilities, modes of contact, community relations, selection, training, and burnout prevention procedures. The handbook also details a review of the research on crisis intervention and how individual intervenors can build upon that knowledge. Numerous case examples presented in the handbook (with fictitious names) are based on actual occurrences the author has encountered. The techniques in this book are applicable to crisis centers, hotlines, Internet-based services, victim-assistance programs, college counseling centers, hospitals, schools, correctional facilities, children and youth programs, and other human service settings. The Study Questions at the end of each chapter are designed to serve as useful applications of crisis intervention theories and principles. Intended for caregivers whose work involves crisis intervention efforts, this is an informative resource for counselors, social workers, psychologists, nurses, physicians, clergy, correctional officers, parole and probation officers, and lay volunteers.

Author : Kenneth France
Publisher : Charles C Thomas Publisher
ISBN 13 : 0398076316
Total Pages : 379 pages
Book Rating : 4.13/5 ( download)

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Download or read book Helping Skills for Human Service Workers written by Kenneth France and published by Charles C Thomas Publisher. This book was released on 2006 with total page 379 pages. Available in PDF, EPUB and Kindle. Book excerpt: If building relationships and encouraging productive change are enterprises you wish to learn, this book is for you. In this new edition, previously titled SUPPORTIVE INTERVIEWING IN HUMAN SERVICE ORGANIZATIONS, all of the material has been updated with regard to supporting research. The basic system that is presented is simple and straightforward, enabling the reader to keep in mind the fundamental concepts and allowing for the freedom to be flexible, spontaneous, creative, and natural. To increase the reader's understanding, the chapters have been arranged in the following order: Chapter 1 discusses several basic issues regarding the development and use of helping skills. Chapter 2 explores common modes of response. In Chapter 3, several ingredients are provided that foster positive relationships. Chapter 4 presents a step-by-step approach to problem solving. Chapter 5 examines responses that can detract from your efforts. In Chapter 6, a straightforward approach is presented to establishing goals, objectives, and plans. Chapter 7 describes channels of nonverbal information and commonly encountered nonverbal messages. Chapter 8 highlights endeavors that take center stage before, during, and after scheduled appointments. And Chapter 9 considers the needs of several groups: children, older persons, clients having low socioeconomic status, psychotic individuals, and persons experiencing long-standing issues. It will be appropriate for use by human service workers such as social workers, nurses, psychiatrists, psychologists, psychotherapists, counselors and others. Performance in any of these arenas, and a host of others, can be enhanced by the communication skills taught in this book.

Author : Judy Williams
Publisher : Routledge
ISBN 13 : 1000246914
Total Pages : 213 pages
Book Rating : 4.19/5 ( download)

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Download or read book Professional Practice in Human Service Organisations written by Judy Williams and published by Routledge. This book was released on 2020-07-10 with total page 213 pages. Available in PDF, EPUB and Kindle. Book excerpt: Helping children, disabled people, the unemployed, the elderly or homeless people can be inspiring work. However you can only help other people effectively if you understand your role clearly and know how to navigate the organisation in which you work. Professional Practice in Human Service Organisations examines what it means to be a professional in human service work, and how to develop excellence in professional practice. Making explicit what is often held as tacit knowledge in day to day practice, the authors explain the dynamics of human service organisations. They outline the challenges worker can face in caring for vulnerable people while at the same time fulfilling expectations of management and funding bodies. They explain the importance of understanding the complex networks of service delivery systems, including the role of information technology. They also examine how workers can maintain professional relations with clients, colleagues and other workers by developing skills in advocacy and in handling conflict, complaints and ethical dilemmas. Professional Practice in Human Service Organisations is essential reading for practitioners new to roles in social work, community work, youth work and related fields.

Author : Edward Neukrug
Publisher : Cognella Academic Publishing
ISBN 13 : 9781793517326
Total Pages : pages
Book Rating : 4.20/5 ( download)

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Download or read book Skills and Techniques for Human Service Professionals written by Edward Neukrug and published by Cognella Academic Publishing. This book was released on 2020-04-27 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: The second edition of Skills and Techniques for Human Service Professionals: Counseling Environment, Helping Skills, Treatment Issues provides readers with valuable information about how the counseling environment impacts the helping relationship, ways of delivering critical helping skills, and the necessity of understanding important treatment issues when working with clients and consumers. Section I focuses on the counseling environment. Whereas Chapter 1 highlights eight important characteristics of the effective helper, Chapter 2 examines how the client experiences the agency when first entering it. This chapter focuses on such things as agency atmosphere, physical space, and nonverbal behaviors of the helper. In Section II, chapters move from the most basic foundational skills to more advanced skills and specialized training. Coverage includes honoring and respecting the client, being curious, delimiting power and developing an equal relationship, non-pathologizing, listening, reflections, paraphrasing, and basic empathy. Readers also learn about affirmation giving, encouragement, and support; offering alternatives; information and advice giving; modeling; self-disclosure; collaboration; advocacy; information gathering and solution-focused questions; advanced empathy; confrontation; assessing for suicidality and homicidality; crisis, disaster, and trauma helping; token economies; positive helping; and coaching. Section III focuses on important treatment issues in human services including case management, culturally competent counseling, guidelines for working with diverse populations, and ethical decision-making when working with all clients.

Author : Hilda Loughran
Publisher : Routledge
ISBN 13 : 1351381458
Total Pages : 322 pages
Book Rating : 4.51/5 ( download)

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Download or read book Counselling Skills for Social Workers written by Hilda Loughran and published by Routledge. This book was released on 2018-11-20 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: Counselling skills are very powerful. Really listening and providing compassionate empathy without judging is a core part of social work practice with service users. This book provides a theoretically informed understanding of the core skills required to provide counselling interventions that work. It provides detailed discussion of three core skills which are identified as: talking and responding, listening and observing and thinking. Over 11 chapters these core skills are described in terms of what they mean, how they can be learned and developed, how they can be used and misused and, most importantly, how specific skills can be employed in a coherent and evidence-informed counselling approach. Loughran also looks in detail at the skills required to deliver interventions consistent with three approaches: Motivational Interviewing, Solution-Focused Work and Group work. Illustrative case examples and exercises offer further opportunities for reflection and exploration of self-awareness as well as for practising and enhancing skills development, thus making the book required reading for all social work students, professionals looking to develop their counselling skills and those working in the helping professions more generally. Terms such as social worker, therapist and counsellor will be included as they inform counselling skills in social work.

Author : Jim Petersen
Publisher : James C. Petersen
ISBN 13 : 0979155908
Total Pages : 242 pages
Book Rating : 4.01/5 ( download)

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Download or read book Why Don't We Listen Better? written by Jim Petersen and published by James C. Petersen. This book was released on 2007 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: With a light touch and sensible techniques, Dr. Jim Petersen distills years of counseling and pastoral ministry into an informal volume loaded with practical tips, examples and techniques to practice. His book highlights our culture’s courtroom-like communication that often puts people at odds with each other. Most people think they listen well but don’t and folks walk away unheard, misunderstood and disconnected. Readers will chuckle in recognition at the tongue-in-cheek but spot-on “flat-brain” theory of emotions. It shows how and why we get upset and confused in tense situations and what to do about it. It lays the practical groundwork to better manage emotionally loaded situations. This book shows communication that works and is equally appropriate for professionals, such as pastors and therapists and for the general public. The ingenious Talker-Listener Card gives a taking-turn method to end arguing as we know it. It works for couples, business relationships, church listening programs, counselors, group discussions and the family dinner table listening game. Thirty listening techniques will help the reader immediately begin to turn enemies into friends, poor relationships into decent ones and good relationships into better ones. These accessible skills are being used in pastoral counseling classes, counseling offices, church staffs, professional offices, on dates, in corporate board rooms and at kitchen tables around the country .

Author : Ed Neukrug
Publisher : Cengage Learning
ISBN 13 :
Total Pages : 400 pages
Book Rating : 4.93/5 ( download)

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Download or read book Skills and Tools for Today's Counselors and Psychotherapists written by Ed Neukrug and published by Cengage Learning. This book was released on 2006 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn essential skills; understand the nature of helping; learn about change strategies, diagnosis, and treatment planning; explore ethical, professional, and cross-cultural issues; and apply your new skills to the helping relationship ... After reading about the fundamental skills and techniques of counseling in the text, you can access complementary role plays, skill demonstrations, and process stages ... to see the same essential principles in action. -Back cover.

Author : Michelle E. Martin
Publisher : Pearson
ISBN 13 : 9780205848058
Total Pages : 0 pages
Book Rating : 4.52/5 ( download)

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Download or read book Introduction to Human Services written by Michelle E. Martin and published by Pearson. This book was released on 2014 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides readers with an understanding of the Human Services Profession. Introduction to Human Services: Through the Eyes of Practice Settings, 3/e explores human services through the lens of the most common practice settings where human service professionals work. This title also provides information about social problems within a socio-political context allowing readers to think about ways in which culture and ideology influence people's perspectives. Standards for Excellence series -- Each chapter highlights the national standards set by the Council for Standards in Human Service Education (CSHSE). Critical thinking questions throughout reinforces this integration. Learning Goals Upon completing this book, readers will be able to: Understand the issues pertinent to human services from new perspectives. Challenge the status quo of human services. Recognize their own stereotypical thinking that may create barriers to becoming effective helpers.

Author : Lawrence Shulman
Publisher : Thomson Brooks/Cole
ISBN 13 : 9780495804680
Total Pages : 712 pages
Book Rating : 4.81/5 ( download)

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Download or read book The Skills of Helping Individuals, Families, Groups, and Communities written by Lawrence Shulman and published by Thomson Brooks/Cole. This book was released on 2009 with total page 712 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lawrence Shulman's THE SKILLS OF HELPING INDIVIDUALS, FAMILIES, GROUPS, AND COMMUNITIES WITH CD, 6e International Edition, demonstrates how common elements, core processes, and skills exist across all stages of helping and throughout work with all populations--including individuals, families, groups, and communities. It defines, illustrates, and teaches helping skills and provides manageable models for understanding them. The text also looks at the underlying process and its associated set of core skills.Two valuable CD-ROMs are available to enhance your learning experience. THE INTERACTIVE SKILLS OF HELPING CD-ROM and WORKSHOP CD-ROM FOR THE SKILLS OF HELPING illustrate the text's core skills and feature video excerpts of an interactive workshop led by Dr. Shulman. Examples depict social workers in action and directly connect theory and research to the realities of working with clients.