Guide For Customer Driven Benchmarking Of Maintenance Activities

Author : William Albert Hyman
Publisher : Transportation Research Board
ISBN 13 : 0309087864
Total Pages : 276 pages
Book Rating : 4.65/5 ( download)

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Download or read book Guide for Customer-driven Benchmarking of Maintenance Activities written by William Albert Hyman and published by Transportation Research Board. This book was released on 2004 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author : William Albert Hyman
Publisher :
ISBN 13 :
Total Pages : 271 pages
Book Rating : 4.07/5 ( download)

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Download or read book Guide for Customer-driven Benchmarking of Maintenance Activities written by William Albert Hyman and published by . This book was released on 2001 with total page 271 pages. Available in PDF, EPUB and Kindle. Book excerpt: "TRB's National Cooperative Highway Research Program (NCHRP) Report 511: Guide for Customer-Driven Benchmarking of Maintenance Activities provides guidance on how to evaluate and improve an agency's performance through a process called "customer-driven benchmarking." The objective of benchmarking is to identify, evaluate, and implement best practices by comparing the performance of agencies"--Publisher's description

Author : W. Hyman
Publisher :
ISBN 13 :
Total Pages : pages
Book Rating : 4.83/5 ( download)

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Download or read book NCHRP Report 511 written by W. Hyman and published by . This book was released on 2004 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author :
Publisher :
ISBN 13 :
Total Pages : 94 pages
Book Rating : 4.51/5 ( download)

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Download or read book Research for Customer-driven Benchmarking of Maintenance Activities written by and published by . This book was released on 2003 with total page 94 pages. Available in PDF, EPUB and Kindle. Book excerpt: Transportation agencies have recognized that continuous improvement is essential to managing a maintenance organization effectively in the face of growing demand, increasing traffic, tight budgets, and limited staff. Agencies need to improve the effectiveness and efficiency with which they deliver maintenance products and services to customers. Effectiveness refers to the ability of maintenance organizations to deliver products and services that customers want. Efficiency refers to the extent to which resources are minimized in delivering such products and services. In response to the need for continuous improvement, the National Cooperative Highway Research Program (NCHRP) funded NCHRP Project 14-13 - with the objective of developing a primer and a guide on customer-driven benchmarking (CDB). The purpose of the Primer developed for this project is to promote customer-driven benchmarking and educate top management and other managers on the main ideas and benefits. The purpose of the Guide is to provide a "how to" manual. The study has also involved preparing a Final Report, which describes the research project, key findings, conclusions, and recommendations.

Author : Teresa M. Adams
Publisher :
ISBN 13 :
Total Pages : 48 pages
Book Rating : 4.45/5 ( download)

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Download or read book Maintenance Quality Assurance written by Teresa M. Adams and published by . This book was released on 2005 with total page 48 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author : Diego Galar
Publisher : CRC Press
ISBN 13 : 1498769551
Total Pages : 492 pages
Book Rating : 4.56/5 ( download)

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Download or read book Maintenance Costs and Life Cycle Cost Analysis written by Diego Galar and published by CRC Press. This book was released on 2017-09-18 with total page 492 pages. Available in PDF, EPUB and Kindle. Book excerpt: Authors have attempted to create coherent chapters and sections on how the fundamentals of maintenance cost should be organized, to present them in a logical and sequential order. Necessarily, the text starts with importance of maintenance function in the organization and moves to life cycle cost (LCC) considerations followed by the budgeting constraints. In the process, they have intentionally postponed the discussion about intangible costs and downtime costs later on in the book mainly due to the controversial part of it when arguing with managers. The book will be concluding with a short description of a number of sectors where maintenance cost is of critical importance. The goal is to train the readers for a deeper study and understanding of these elements for decision making in maintenance, more specifically in the context of asset management. This book is intended for managers, engineers, researchers, and practitioners, directly or indirectly involved in the area of maintenance. The book is focused to contribute towards better understanding of maintenance cost and use of this knowledge to improve the maintenance process. Key Features: • Emphasis on maintenance cost and life cycle cost especially under uncertainty. • Systematic approach of how cost models can be applied and used in the maintenance field. • Compiles and reviews existing maintenance cost models. • Consequential and direct costs considered. • Comparison of maintenance costs in different sectors, infrastructure, manufacturing, transport.

Author :
Publisher :
ISBN 13 :
Total Pages : 848 pages
Book Rating : 4.07/5 ( download)

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Download or read book Report written by and published by . This book was released on 2007 with total page 848 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author : National Cooperative Highway Research Program
Publisher :
ISBN 13 :
Total Pages : 156 pages
Book Rating : 4.22/5 ( download)

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Download or read book Summary of Progress - National Cooperative Highway Research Program written by National Cooperative Highway Research Program and published by . This book was released on 2009 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author : National Cooperative Highway Research Program
Publisher :
ISBN 13 :
Total Pages : 240 pages
Book Rating : 4.65/5 ( download)

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Download or read book Progress Report written by National Cooperative Highway Research Program and published by . This book was released on 2002 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author : Booz Allen Hamilton
Publisher :
ISBN 13 :
Total Pages : 13 pages
Book Rating : 4.99/5 ( download)

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Download or read book Customer-driven Benchmarking for Highway Maintenance written by Booz Allen Hamilton and published by . This book was released on 2004 with total page 13 pages. Available in PDF, EPUB and Kindle. Book excerpt: