Fix Your Team The Tools You Need To Rebuild Relationships Address Conflict And Stop Destructive Behaviours

Author : Rose Bryant-Smith
Publisher : John Wiley & Sons
ISBN 13 : 0730354490
Total Pages : 296 pages
Book Rating : 4.99/5 ( download)

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Download or read book Fix Your Team written by Rose Bryant-Smith and published by John Wiley & Sons. This book was released on 2018-11-05 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: Transform team dynamics with practical, real-world tools for sustainable change Fix Your Team is the manager’s essential and practical guide to diagnosis and intervention. Packed with expert insight acquired over decades of experience in workplace relations and conflict resolution, this book systematically addresses problems with team dynamics and provides a blueprint for moving forward. Authors Rose Bryant-Smith and Grevis Beard bring a unique combination of legal nous, conflict management expertise, emotional intelligence and business experience to provide a wealth of valuable insights, with robust tools designed for easy implementation. This book offers diagnostic guidance to help you analyse existing issues with confidence, and a clear framework for removing the dysfunction. It includes practical scenarios we can all relate to, and actionable guidance on building buy-in, executing the strategy and looking after yourself through tough transformations. By tackling problems early and providing employees with the opportunity to improve their working relationships, managers, human resources and other internal advisors demonstrate their commitment to productivity, genuine care for employees and dedication to a healthy and ethical working environment. People working in dysfunctional teams will understand better what is going on, and understand what options exist for improvement. Diagnose team problems and learn what tools are available to help Determine the best use of resources and choose an implementable fix Develop a business case for intervention, and get support from the top Build morale, productivity and collaboration within the team Upskill employees to ensure sustainable improvements Build accountability in everyone for a positive workplace culture In today’s competitive environment, managers need to bring out the best in everyone. Team dysfunction affects productivity at all levels, and it’s contagious — managers must stop the problem before it spreads, to prevent larger and more pervasive issues down the road. Remediating team issues reduces legal and safety risks, but it goes deeper than that. Solving problems before they become public or impact other areas of the business improves the team’s respect for managers and leadership, reducing unnecessary turnover and resignations of good staff. Fix Your Team is a groundbreaking handbook for management looking to improve team dynamics, with practical solutions for productivity-killing, unethical and distracting issues. It gives all managers and internal advisors the confidence, strategies and solutions they need to repair tricky, toxic and troubled teams to create a great workplace.

Author : Rose Bryant-Smith
Publisher : John Wiley & Sons
ISBN 13 : 0730354504
Total Pages : 296 pages
Book Rating : 4.05/5 ( download)

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Download or read book Fix Your Team written by Rose Bryant-Smith and published by John Wiley & Sons. This book was released on 2018-07-26 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: Transform team dynamics with practical, real-world tools for sustainable change Fix Your Team is the manager’s essential and practical guide to diagnosis and intervention. Packed with expert insight acquired over decades of experience in workplace relations and conflict resolution, this book systematically addresses problems with team dynamics and provides a blueprint for moving forward. Authors Rose Bryant-Smith and Grevis Beard bring a unique combination of legal nous, conflict management expertise, emotional intelligence and business experience to provide a wealth of valuable insights, with robust tools designed for easy implementation. This book offers diagnostic guidance to help you analyse existing issues with confidence, and a clear framework for removing the dysfunction. It includes practical scenarios we can all relate to, and actionable guidance on building buy-in, executing the strategy and looking after yourself through tough transformations. By tackling problems early and providing employees with the opportunity to improve their working relationships, managers, human resources and other internal advisors demonstrate their commitment to productivity, genuine care for employees and dedication to a healthy and ethical working environment. People working in dysfunctional teams will understand better what is going on, and understand what options exist for improvement. Diagnose team problems and learn what tools are available to help Determine the best use of resources and choose an implementable fix Develop a business case for intervention, and get support from the top Build morale, productivity and collaboration within the team Upskill employees to ensure sustainable improvements Build accountability in everyone for a positive workplace culture In today’s competitive environment, managers need to bring out the best in everyone. Team dysfunction affects productivity at all levels, and it’s contagious — managers must stop the problem before it spreads, to prevent larger and more pervasive issues down the road. Remediating team issues reduces legal and safety risks, but it goes deeper than that. Solving problems before they become public or impact other areas of the business improves the team’s respect for managers and leadership, reducing unnecessary turnover and resignations of good staff. Fix Your Team is a groundbreaking handbook for management looking to improve team dynamics, with practical solutions for productivity-killing, unethical and distracting issues. It gives all managers and internal advisors the confidence, strategies and solutions they need to repair tricky, toxic and troubled teams to create a great workplace.

Author : Samantha Claire
Publisher : JNR Publishing via PublishDrive
ISBN 13 :
Total Pages : 51 pages
Book Rating : 4.63/5 ( download)

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Download or read book Dealing With Difficult People At Work & At Home written by Samantha Claire and published by JNR Publishing via PublishDrive. This book was released on 2018-04-20 with total page 51 pages. Available in PDF, EPUB and Kindle. Book excerpt: WHOSE FAULT IS IT WHEN YOU ARE SURROUNDED BY A-HOLES? HOW TO HANDLE THEM, BY FOLLOWING THESE EASY DIRECTIONS Whether at work or in your personal life, conflicts are verywhere! Conflict could arise from all manner of things, and the biggest challenge that most people face is dealing with the conflicts and petty fights constructively. Conflict brings out negative feelings and yet it's necessary to build intimacy in relationships. How then do you transform such a negative thing into a positive one? Your feelings and attitude towards conflict are important, as well as how you speak your truth to a "difficult" person while still remaining fair. It is therefore important to learn assertiveness and how to fight fair to avoid damaging the relationship. It is important to establish firm boundaries! You will learn the following: INTRODUCTION WHAT ARE BOUNDARIES? KINDS OF BOUNDARIES INDICATORS OF UNHEALTHY BOUNDARIES SETTING BOUNDARIES IMPLEMENT YOUR BOUNDARIES SELF-RESPECT RESPECT ANOTHER PERSON'S BODY AS WELL AS YOUR OWN. DON'T TAKE WITHOUT ASKING PROTECT YOUR MOST PRECIOUS RESOURCE: YOU DON'T LOSE YOURSELF IN A RELATIONSHIP IMPLEMENTING BOUNDARIES EMOTIONAL LIMITATIONS SHIELD YOUR FEELINGS FROM OTHER PEOPLE. TO SET A LIMIT WITH AN UPSET PERSON SPEAKING YOUR TRUTH IN DIFFICULT SITUATIONS CONFRONTATION DO A SELF-CHECK CHOOSE YOUR BATTLES TAKE A PAUSE CLEARLY STATE THE ISSUES THAT UPSET YOU STICK TO THE FACTS MINIMIZE YOUR INTERACTIONS SEEK MEDIATION CHANGE YOUR MINDSET DON'T BE EASILY OFFENDED EXAMINE YOUR OWN BEHAVIOR BE AWARE OF HOW YOU PERCEIVE OTHERS WHEN YOU ARE THE DIFFICULT PERSON YOUR SELF-WORTH IS LOW PEOPLE LEAVE YOU OUT IF YOU ARE ALWAYS COMPLAINING YOU KEEP BLOWING UP YOU FEEL LIKE EVERYONE IS AGAINST YOU YOUR PERFORMANCE REVIEWS REVEAL THAT YOU ARE DIFFICULT RESOLVING CONFLICT THAT YOU CAUSED CONFIRM WHAT YOU REALLY WANT UNDERSTAND WHAT ACTUALLY HAPPENED HANDLE YOUR FEELINGS FIRST GET INTO THE OTHER PERSON’S SHOES MAKE A LIST OF REASONS WHY YOU NEED TO MAKE AMENDS MAKE AMENDS WHEN YOUR HEART IS CLEAR DECIDE HOW YOU’LL MAKE UP FOR THE WRONG THAT YOU DID DETERMINE WHAT YOU’LL SAY APOLOGIZE IN PERSON PRIORITIZE THE APOLOGY MAKE IT QUICK AND SIMPLE ALLOW THE OTHER PERSON TO VENT PROVIDE RESTITUTION AVOID FUTURE MISTAKES WHAT YOU CAN CONTROL IN CONFLICT RESOLVING CONFLICT AT THE WORKPLACE WHEN TWO PEOPLE COME TO YOU FOR HELP MEDIATION. FIGHTING FAIR IN YOUR RELATIONSHIPS TEACHING CHILDREN CONFLICT RESOLUTION TEACHING STYLES MAKING GOOD BEHAVIOUR STICK WHEN TO GET HELP WHY PEOPLE MISUSE YOU YOU FEEL GUILTY ABOUT DISPUTES YOU ARE A PEOPLE PLEASER LEARNING TO BE ASSERTIVE GUIDELINES FOR BEING ASSERTIVE HOW TO LET A DIFFICULT PERSON KNOW THAT THEIR BEHAVIOUR IS WRONG IF THEY DON’T BELIEVE IT GET YOUR TEAM TO FOLLOW YOUR LEAD HOW TO GAIN RESPECT FROM DIFFICULT PEOPLE Get your copy today!

Author : John Gottman, PhD
Publisher : Harmony
ISBN 13 : 0553447718
Total Pages : 321 pages
Book Rating : 4.12/5 ( download)

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Download or read book The Seven Principles for Making Marriage Work written by John Gottman, PhD and published by Harmony. This book was released on 2015-05-05 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: NEW YORK TIMES BESTSELLER • Over a million copies sold! “An eminently practical guide to an emotionally intelligent—and long-lasting—marriage.”—Daniel Goleman, author of Emotional Intelligence The Seven Principles for Making Marriage Work has revolutionized the way we understand, repair, and strengthen marriages. John Gottman’s unprecedented study of couples over a period of years has allowed him to observe the habits that can make—and break—a marriage. Here is the culmination of that work: the seven principles that guide couples on a path toward a harmonious and long-lasting relationship. Straightforward yet profound, these principles teach partners new approaches for resolving conflicts, creating new common ground, and achieving greater levels of intimacy. Gottman offers strategies and resources to help couples collaborate more effectively to resolve any problem, whether dealing with issues related to sex, money, religion, work, family, or anything else. Packed with new exercises and the latest research out of the esteemed Gottman Institute, this revised edition of The Seven Principles for Making Marriage Work is the definitive guide for anyone who wants their relationship to attain its highest potential.

Author : Elayne Savage
Publisher : Open Road Media
ISBN 13 : 1504036158
Total Pages : 335 pages
Book Rating : 4.53/5 ( download)

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Download or read book Breathing Room written by Elayne Savage and published by Open Road Media. This book was released on 2016-04-19 with total page 335 pages. Available in PDF, EPUB and Kindle. Book excerpt: Is resentment eating away at your relationship? Are you tired of hurt feelings and misunderstandings? Would you like to rebuild connection and intimacy? Breathing Room provides practical tips to improve all relationships: —Balance your needs —Improve communication, teamwork, and trust —Bounce back from disappointments, hurt, and differences Breathing Room gives you the tools to take your relationship skills to a new level!

Author : Brian W. Fitzpatrick
Publisher : "O'Reilly Media, Inc."
ISBN 13 : 1491932511
Total Pages : 190 pages
Book Rating : 4.13/5 ( download)

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Download or read book Debugging Teams written by Brian W. Fitzpatrick and published by "O'Reilly Media, Inc.". This book was released on 2015-10-13 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the course of their 20+-year engineering careers, authors Brian Fitzpatrick and Ben Collins-Sussman have picked up a treasure trove of wisdom and anecdotes about how successful teams work together. Their conclusion? Even among people who have spent decades learning the technical side of their jobs, most haven’t really focused on the human component. Learning to collaborate is just as important to success. If you invest in the "soft skills" of your job, you can have a much greater impact for the same amount of effort. The authors share their insights on how to lead a team effectively, navigate an organization, and build a healthy relationship with the users of your software. This is valuable information from two respected software engineers whose popular series of talks—including "Working with Poisonous People"—has attracted hundreds of thousands of followers.

Author : Craig E. Runde
Publisher : John Wiley & Sons
ISBN 13 : 0470588209
Total Pages : 292 pages
Book Rating : 4.08/5 ( download)

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Download or read book Developing Your Conflict Competence written by Craig E. Runde and published by John Wiley & Sons. This book was released on 2010-01-29 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical resource, this book combines tips, checklists, exercises, and stories to outline concrete processes that improve the way leaders, managers, and anyone within an organization responds to conflict. Beginning with a series of questions and self-diagnostics, the authors show you how to: maintain emotional balance in the face of conflict; implement constructive communications techniques; help others deal with conflicts that are causing organization problems; establish norms for handling conflict; use specific approaches for addressing conflict more effectively. "A must-have guidebook for the new age of global business. This book shows every leader how to turn feelings of fear into feelings of safety, suspicion into trust, and competitiveness into collaboration." --Jim Kouzes, coauthor of the best-selling book The Leadership Challenge and Dean's Executive Professor of Leadership, Leavey School of Business, Santa Clara University "Craig Runde and Tim Flanagan use their vast experience to give us Developing Your Conflict Competence. Move beyond negative workplace conflict to positive and constructive outcomes with the simple tools and suggestions in this must-read field guide!" --Marshall Goldsmith, best-selling author of What Got You Here Won't Get You There, Succession: Are You Ready?, and the upcoming MOJO "I've read the authors' first two books, Becoming a Conflict Competent Leader and Building Conflict Competent Teams. Their latest book pulls it all together by providing models, examples, and thought-provoking insight. It will be required reading for my senior management team." --Deborah Jallad, president/chairman, Accredited Surety and Casualty Company, Inc.

Author : Tasha Eurich
Publisher : Greenleaf Book Group
ISBN 13 : 162634020X
Total Pages : 304 pages
Book Rating : 4.06/5 ( download)

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Download or read book Bankable Leadership written by Tasha Eurich and published by Greenleaf Book Group. This book was released on 2013-10-01 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: “If I relentlessly drive my team to achieve our goals, they won’t like me.” “If I try to make everybody on the team happy, we won’t hit our numbers.” As a leader, you’ve likely felt this fundamental tension—the tension between driving results and developing positive relationships with your people. Despite all the research telling us that effective leaders do both, most of us struggle to balance the happiness of our teams and the health of the bottom line. We are more comfortable focusing on one or the other, and we feel overwhelmed and drained by the challenges we face when we try to accomplish both. In Bankable Leadership, psychologist, executive coach, and proud leadership geek Dr. Tasha Eurich (or Dr. T) solves this dilemma and reveals how to make leadership exhilarating, fun, and fulfilling. Built on decades of research and the transformation of real leaders, her fresh, practical model can help anyone become bankable—producing results while fostering a healthy work environment that ensures sustainable success. Discover how to • Be human and drive performance, • Be helpful and drive responsibility, • Be thankful and drive improvement, and • Be happy and drive productivity. Dr. T’s approach will help you develop these universally effective behaviors through an online assessment and boots-on-the-ground tools, like earning trust through transparency, treating adults like adults, and taking a no-fear approach to feedback. Whether you’re struggling to build a more productive team, increase confidence in your leadership skills, or consistently deliver results, Bankable Leadership is the resource you’ve been waiting for!

Author : Pauline BOSS
Publisher : Harvard University Press
ISBN 13 : 0674028589
Total Pages : 166 pages
Book Rating : 4.86/5 ( download)

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Download or read book Ambiguous Loss written by Pauline BOSS and published by Harvard University Press. This book was released on 2009-06-30 with total page 166 pages. Available in PDF, EPUB and Kindle. Book excerpt: When a loved one dies we mourn our loss. We take comfort in the rituals that mark the passing, and we turn to those around us for support. But what happens when there is no closure, when a family member or a friend who may be still alive is lost to us nonetheless? How, for example, does the mother whose soldier son is missing in action, or the family of an Alzheimer's patient who is suffering from severe dementia, deal with the uncertainty surrounding this kind of loss? In this sensitive and lucid account, Pauline Boss explains that, all too often, those confronted with such ambiguous loss fluctuate between hope and hopelessness. Suffered too long, these emotions can deaden feeling and make it impossible for people to move on with their lives. Yet the central message of this book is that they can move on. Drawing on her research and clinical experience, Boss suggests strategies that can cushion the pain and help families come to terms with their grief. Her work features the heartening narratives of those who cope with ambiguous loss and manage to leave their sadness behind, including those who have lost family members to divorce, immigration, adoption, chronic mental illness, and brain injury. With its message of hope, this eloquent book offers guidance and understanding to those struggling to regain their lives. Table of Contents: 1. Frozen Grief 2. Leaving without Goodbye 3. Goodbye without Leaving 4. Mixed Emotions 5. Ups and Downs 6. The Family Gamble 7. The Turning Point 8. Making Sense out of Ambiguity 9. The Benefit of a Doubt Notes Acknowledgments Reviews of this book: You will find yourself thinking about the issues discussed in this book long after you put it down and perhaps wishing you had extra copies for friends and family members who might benefit from knowing that their sorrows are not unique...This book's value lies in its giving a name to a force many of us will confront--sadly, more than once--and providing personal stories based on 20 years of interviews and research. --Pamela Gerhardt, Washington Post Reviews of this book: A compassionate exploration of the effects of ambiguous loss and how those experiencing it handle this most devastating of losses ... Boss's approach is to encourage families to talk together, to reach a consensus about how to mourn that which has been lost and how to celebrate that which remains. Her simple stories of families doing just that contain lessons for all. Insightful, practical, and refreshingly free of psychobabble. --Kirkus Review Reviews of this book: Engagingly written and richly rewarding, this title presents what Boss has learned from many years of treating individuals and families suffering from uncertain or incomplete loss...The obvious depth of the author's understanding of sufferers of ambiguous loss and the facility with which she communicates that understanding make this a book to be recommended. --R. R. Cornellius, Choice Reviews of this book: Written for a wide readership, the concepts of ambiguous loss take immediate form through the many provocative examples and stories Boss includes, All readers will find stories with which they will relate...Sensitive, grounded and practical, this book should, in my estimation, be required reading for family practitioners. --Ted Bowman, Family Forum Reviews of this book: Dr. Boss describes [the] all-too-common phenomenon [of unresolved grief] as resulting from either of two circumstances: when the lost person is still physically present but emotionally absent or when the lost person is physically absent but still emotionally present. In addition to senility, physical presence but psychological absence may result, for example, when a person is suffering from a serious mental disorder like schizophrenia or depression or debilitating neurological damage from an accident or severe stroke, when a person abuses drugs or alcohol, when a child is autistic or when a spouse is a workaholic who is not really 'there' even when he or she is at home...Cases of physical absence with continuing psychological presence typically occur when a soldier is missing in action, when a child disappears and is not found, when a former lover or spouse is still very much missed, when a child 'loses' a parent to divorce or when people are separated from their loved ones by immigration...Professionals familiar with Dr. Boss's work emphasised that people suffering from ambiguous loss were not mentally ill, but were just stuck and needed help getting past the barrier or unresolved grief so that they could get on with their lives. --Asian Age Combining her talents as a compassionate family therapist and a creative researcher, Pauline Boss eloquently shows the many and complex ways that people can cope with the inevitable losses in contemporary family life. A wise book, and certain to become a classic. --Constance R. Ahrons, author of The Good Divorce A powerful and healing book. Families experiencing ambiguous loss will find strategies for seeing what aspects of their loved ones remain, and for understanding and grieving what they have lost. Pauline Boss offers us both insight and clarity. --Kathy Weingarten, Ph.D, The Family Institute of Cambridge, Harvard Medical School

Author : Kim Malone Scott
Publisher : Macmillan
ISBN 13 : 1760553026
Total Pages : 375 pages
Book Rating : 4.29/5 ( download)

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Download or read book Radical Candor written by Kim Malone Scott and published by Macmillan. This book was released on 2017-03-28 with total page 375 pages. Available in PDF, EPUB and Kindle. Book excerpt: Radical Candor is the sweet spot between managers who are obnoxiously aggressive on the one side and ruinously empathetic on the other. It is about providing guidance, which involves a mix of praise as well as criticism, delivered to produce better results and help employees develop their skills and boundaries of success. Great bosses have a strong relationship with their employees, and Kim Scott Malone has identified three simple principles for building better relationships with your employees: make it personal, get stuff done, and understand why it matters. Radical Candor offers a guide to those bewildered or exhausted by management, written for bosses and those who manage bosses. Drawing on years of first-hand experience, and distilled clearly to give actionable lessons to the reader, Radical Candor shows how to be successful while retaining your integrity and humanity. Radical Candor is the perfect handbook for those who are looking to find meaning in their job and create an environment where people both love their work, their colleagues and are motivated to strive to ever greater success.