Essential Service

Author : Moti (Mordehai) Mironi
Publisher : Kluwer Law International B.V.
ISBN 13 : 904119018X
Total Pages : 618 pages
Book Rating : 4.85/5 ( download)

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Download or read book Regulating Strikes in Essential Services written by Moti (Mordehai) Mironi and published by Kluwer Law International B.V.. This book was released on 2018-11-09 with total page 618 pages. Available in PDF, EPUB and Kindle. Book excerpt: Designing a fair, effective and acceptable regime that will reconcile public interest and the public’s need for an uninterrupted flow of essential services on the one hand, while maintaining the freedom of collective bargaining on the other, is an ever more difficult public policy challenge. This book, the first detailed comparative analysis of existing legal and practical approaches across a spectrum of key national jurisdictions, provides a structured and insightful overview of the law and practice of regulating strikes in essential services. As such it can be of great value for public policy debate and the enhancement of national law in the field. The editors have assembled experts from fourteen countries who describe and analyse their respective country’s experience with strikes in essential services and the legislative and judicial as well as informal approaches towards regulating and intervening in such strikes. Departing from legal theory with systematic comparative ‘law in action’ research, the contributors offer innumerable valuable insights into a broad array of issues and topics as the following: – mechanisms aiming at compensating employees for encroaching on their collective bargaining rights; – public accountability and responsible management of public finance; – role of international conventions; – effects of globalization and advances in technology; – privatization, outsourcing and the decline of unions and workers’ solidarity; – growing popular intolerance towards strikes in essential services; – effect of human rights-related court decisions; – convergence and divergence among contemporary legal regimes in defining and approaching strikes in essential services; – dispute process design and dispute resolution processes (mediation, conciliation and arbitration); and – substantive and procedural restrictions on the right to organize, bargain collectively and strike. The country reports are preceded by a detailed analysis of the inherent normative policy dilemma and a conceptual framework for designing and evaluating models of regulation. The concluding chapter presents a comparative overview of the insights gained. With its comparative perspective on one of the most sensitive areas of industrial relations and labour law, and its contextually relevant options for strategic choice and public policy debate, this incomparable volume will be welcomed by labour lawyers, legislators, policy makers, judicial bodies and researchers in the field of collective labour relations and fundamental human rights of workers on the national as well as international level.

Author : Tim Nolan
Publisher : Dog Ear Publishing
ISBN 13 : 9781457519871
Total Pages : 104 pages
Book Rating : 4.79/5 ( download)

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Download or read book The Essential Handbook for Effective Human Service Professionals written by Tim Nolan and published by Dog Ear Publishing. This book was released on 2013-05-01 with total page 104 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Essential Handbook for Effective Human Service Professionals is written by the same author that brought you The Essential Handbook for Human Service Leaders, which is a national best-selling book used by thousands of human service managers and organizations across the country. Tim Nolan is a nationally recognized leadership expert in the human services. The Essential Handbook for Effective Human Service Professionals is comprised of 21 vital competencies that any direct service worker (i.e. case manager, family services worker, child protective investigator, juvenile probation officer, etc.) needs to excel in their respective position. Further, this book helps to fulfill a critical need in the field due to the lack of support and training available for human service professionals. Each chapter of The Essential Handbook for Effective Human Service Professionals is written in a concise manner that provides a wealth of information and proven strategies designed to provide immediate impact for workers and organizations looking to maximize staff performance, retention, commitment and high quality client care. This is a must-have resource. Visit www.HumanServicesLeadership.org for free newsletters, book reviews, feedback from prior trainings and upcoming trainings in your area. Tim is also available for agency-specific trainings and consultation.

Author : Claire Bennett
Publisher :
ISBN 13 : 9781912157068
Total Pages : 0 pages
Book Rating : 4.63/5 ( download)

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Download or read book Learning Service written by Claire Bennett and published by . This book was released on 2018 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This year, over ten million people will go abroad, eager to find the perfect blend of adventure and altruism. Volunteer travel can help you find your place in the world--and find out what you're made of. So why do so many international volunteer programs fail to make an impact? Why do some do more harm than good? Learning Service offers a powerful new approach that invites volunteers to learn from host communities before trying to 'help' them. It's also a thoughtful critique of the sinister side of volunteer travel; a guide for turning good intentions into effective results; and essential advice on how to make the most of your experience."--Amazon.com.

Author : Lee Cockerell
Publisher : Crown Currency
ISBN 13 : 0770435610
Total Pages : 210 pages
Book Rating : 4.15/5 ( download)

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Download or read book The Customer Rules written by Lee Cockerell and published by Crown Currency. This book was released on 2013-03-05 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: The former Executive Vice President of Walt Disney World shares indispensible Rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. Lee Cockerell knows that success in business--any business--depends upon winning and keeping customers. In 39 digestible, bite-sized chapters, Lee shares everything he has learned in his 40+ year career in the hospitality industry about creating an environment that keeps customers coming back for more. Here, Lee not only shows why the customer always rules, but also the Rules for serving customers so well they'll never want to do business with anyone but you. For example: Rule #1: Customer Service Is Not a Department Rule #3: Great Service Follows the Laws of Gravity Rule #5: Ask Yourself "What Would Mom Do?" Rule #19: Be a Copycat Rule #25. Treat Every Customer like a Regular Rule #39: Don’t Try Too Hard As simple as they are profound, these principles have been shown to work in companies as large as Disney and as small as a local coffee shop; from businesses selling cutting-edge technologies like computer tablets to those selling products as timeless as shoes and handbags; at corporations as long-standing as Ford Motors and those as nascent as a brand new start-up. And they have been proven indispensible at all levels of a company, from managers responsible for hiring and training employees, setting policies and procedures, and shaping the company culture to front line staff who deal directly with clients and customers Chock-full of universal advice, applicable online and off, The Customer Rules is the essential handbook for service excellence everywhere.

Author : John Cousins
Publisher : Hodder Education
ISBN 13 : 1444169777
Total Pages : 817 pages
Book Rating : 4.75/5 ( download)

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Download or read book Food and Beverage Service, 8th Edition written by John Cousins and published by Hodder Education. This book was released on 2012-03-30 with total page 817 pages. Available in PDF, EPUB and Kindle. Book excerpt: Thoroughly revised and updated for its 8th edition, Food and Beverage Service is considered the standard reference book for food and drink service in the UK and in many countries overseas. New features of this edition include: - larger illustrations, making the service sequence clearer than ever - updated information that is current, authoritative and sets a world standard - a new design that is accessible and appealing. As well as meeting the needs of students working towards VRQ, S/NVQ, BTEC or Institute of Hospitality qualifications in hospitality and catering at Levels 1 to 4, or degrees in restaurant, hotel and hospitality management, the 'Waiter's Bible' is also widely bought by industry professionals. It is a valuable reference source for those working in food and beverage service at a variety of levels and is recognised as the principal reference text for International WorldSkills Competitions, Trade 35 Restaurant Service.

Author : Tanya Telfair LeBlanc, PhD, MS
Publisher : Springer Publishing Company
ISBN 13 : 0826149030
Total Pages : 507 pages
Book Rating : 4.39/5 ( download)

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Download or read book Public Health Emergencies written by Tanya Telfair LeBlanc, PhD, MS and published by Springer Publishing Company. This book was released on 2021-12-24 with total page 507 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This is a clearly written, easy-to-read first edition on a necessary subject in an ever-changing world of disaster and humanitarian crisis...Not only theoretical, this book is also extremely practical and can be utilized by the various stakeholders involved in public health and emergency response. This book should sit on the shelf of every public health department and be made available for frontline workers and policymakers alike." --Doody's Review Service, 3 stars Public Health Emergencies provides a current overview of public health emergency preparedness and response principles with case studies highlighting lessons learned from recent natural and man-made disasters and emergencies. Designed for graduate and advanced undergraduate public health students, this book utilizes the 10 essential services of public health as performance standards and foundational competencies from the Council on Education for Public Health to assess public health systems. It emphasizes the roles and responsibilities of public health careers in state and local health departments as well as other institutions and clarifies their importance during health-related emergencies in the community. Written by prominent experts, including health professionals and leaders on the frontlines, this textbook provides the framework and lessons for understanding the public health implications of disasters, emergencies, and other catastrophic events, stressing applied understanding for students interested in pursuing public health preparedness roles. Practical in its approach, Part One begins with an introduction to the fundamentals of public health emergency preparedness with chapters on community readiness, all-hazards preparedness design, disaster risk assessments, and emergency operation plans. Part Two covers a range of public health emergency events, including hurricanes, tornadoes, earthquakes, disease outbreaks and pandemics, accidents and chemical contamination, nuclear and radiological hazards, extreme heat events, and water supply hazards. The final part addresses special considerations, such as how the law serves as a foundation to public health actions; preparedness considerations for persons with disabilities, access, and functional needs; children and disasters; and a chapter evaluating emerging and evolving threats. Throughout, chapters convey the roles of front-line, supervisory, and leadership personnel of the many stakeholders involved in preparedness, response, and recovery efforts to demonstrate decision-making in action. Key Features: Provides the fundamentals of public health emergency preparedness and response with detailed case studies of recent natural and man-made disasters Explains the roles of administrators, planners, first responders, and other stakeholders involved in emergency response Covers major disaster planning and preparedness topics such as weather-related emergencies, bioterrorism, infectious disease outbreaks including COVID-19, wildfires, radiological and nuclear exposure, and many more Crosswalks the 10 essential public health services and foundational public health competencies illustrated in case examples Purchase includes digital access for use on most mobile devices or computers

Author : Robert Curedale
Publisher : Design Community College
ISBN 13 : 9780989246866
Total Pages : 372 pages
Book Rating : 4.68/5 ( download)

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Download or read book Service Design written by Robert Curedale and published by Design Community College. This book was released on 2013-08-01 with total page 372 pages. Available in PDF, EPUB and Kindle. Book excerpt: We are immersed in services every day. We use the internet, we watch television, we travel on public transport, we shop, we drink coffee and eat at restaurants, we use government services, and we go to movies. In the United States employment in service industries has steadily risen from around 60% of the overall population in the 1950s to around 90% today. In most Western countries approximately 70% of GDP is currently generated by services. Service design has growing significance for designers. Service design requires new design skills. Services are not tangible and physical and services change over time. Design is no longer about only the aesthetics or surfaces of things. Today designers create diverse and complex experiences of products, services and spaces. This book details the skills needed by a designer to design services, experiences and systems of products and services. Described in easy to understand language: Some definitions of service design History of service design Types of services Components of services What differentiates services Why do service design Service touchpoints The growth of the service economy Postindustrial economies What is Design Thinking Process of service design Around 250 Service design methods described step by step. This book is an indispensable reference for: Service designers, exhibit designers, design educators and students, visual communication designers, packaging and fashion designers, all types of designers Architects, industrial designers, interior designers, UX and web designers, Engineers and Marketing professionals Executives and senior business leaders Decision makers in R&D of products, services, systems and experiences School teachers and school students

Author : Dean T. Jamison
Publisher : World Bank Publications
ISBN 13 : 1464805288
Total Pages : 426 pages
Book Rating : 4.88/5 ( download)

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Download or read book Disease Control Priorities, Third Edition (Volume 9) written by Dean T. Jamison and published by World Bank Publications. This book was released on 2017-12-06 with total page 426 pages. Available in PDF, EPUB and Kindle. Book excerpt: As the culminating volume in the DCP3 series, volume 9 will provide an overview of DCP3 findings and methods, a summary of messages and substantive lessons to be taken from DCP3, and a further discussion of cross-cutting and synthesizing topics across the first eight volumes. The introductory chapters (1-3) in this volume take as their starting point the elements of the Essential Packages presented in the overview chapters of each volume. First, the chapter on intersectoral policy priorities for health includes fiscal and intersectoral policies and assembles a subset of the population policies and applies strict criteria for a low-income setting in order to propose a "highest-priority" essential package. Second, the chapter on packages of care and delivery platforms for universal health coverage (UHC) includes health sector interventions, primarily clinical and public health services, and uses the same approach to propose a highest priority package of interventions and policies that meet similar criteria, provides cost estimates, and describes a pathway to UHC.

Author : Larry D. Watson
Publisher : SAGE Publications
ISBN 13 : 148332494X
Total Pages : 192 pages
Book Rating : 4.44/5 ( download)

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Download or read book Developing Nonprofit and Human Service Leaders written by Larry D. Watson and published by SAGE Publications. This book was released on 2013-10-21 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Developing Nonprofit and Human Service Leaders comprehensively prepares students with the skills to successfully manage human service organizations. Authors Larry D. Watson and Richard Hoefer explore core managerial competencies tailored to the unique environment of these organizations, including administrative responsibilities, values and ethics, organizational theories, leadership, boards of directors, fundraising, supervision, research, cultural consideration, and more. This essential text offers hands-on practice for the skills that future administrators will need to make a substantial impact in their organizations and communities.

Author : Kelly Smith Papa
Publisher :
ISBN 13 : 9781556452864
Total Pages : pages
Book Rating : 4.61/5 ( download)

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Download or read book In-services for Long-term Care written by Kelly Smith Papa and published by . This book was released on 2015 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Annotation 40 Essential In-Services for Long-Term Care: In-Services for Long-Term Care: Education for Frontline StaffKelly Papa, MSN, RN40 Essential In-Services for Long-Term Care: In-Services for Long-Term Care: Education for Frontline Staff is composed of 40 in-service training lessons that help facilities comply with CMS requirements to deliver in-service training for their certified nursing assistants and all frontline staff. The in-services included in this book cover the most essential topics in long-term care and correlate with CMS initiatives, including Alzheimer's and dementia care, infection control F-tags, restorative care, and HIPAA. Each in-service is prescriptive in how to conduct lessons, provides concrete learning activities, and includes a post-lesson test to verify staff comprehension along with a certificate of completion to document participant training hours.This book enables long-term care facilities to:Provide a wide variety of quality, easy-to-access in-service education for CNAs and frontline staffKeep the level of facility education consistent for frontline staffCheck the competency of floor staff for each in-serviceEnsure in-services are linked to quality care and in line with QAPI committee measurementsAddress deficiencies in infection control, QAPI, competency management, etc.This resource provides:More than a year's worth of training to satisfy CMS requirementsPractical education for nursing staff on the important long-term care topics that impact their work dailyTime-saving guidance for educators on conducting lessonsDownloadable learning activities, games, and quizzes to modify or use as you wishPost-lesson tests to validate comprehension Certificates of completion to document staff training hoursTable of Contents:Resident EducationArthritisHIPAATube Feeding and Oral CareCommunicationDysphasiaMultiple SclerosisParkinson's DiseaseProfessionalism and AccountabilityCultural DiversityKidney DiseaseReadmissionsEthicsCaring for CathetersAmputee CareAssistive DevicesAlzheimer'sAbuse and NeglectBehavior ManagementBloodborne PathogensDementiaDepressionDiabetesEnd of LifeHeart ComplicationsIncontinence and ConstipationInfection ControlMalnutrition and DehydrationMental IllnessNutritionStroke and SeizuresSkin CareVital SignsOxygen TrainingPain ManagementPersonal CarePsychosocial IssuesRange of MotionRespiratory Disorders.