Do It Right The First Time

Author : David C. Baker
Publisher : RockBench Publishing Corp
ISBN 13 : 1605440027
Total Pages : 214 pages
Book Rating : 4.26/5 ( download)

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Download or read book Managing (right) for the First Time written by David C. Baker and published by RockBench Publishing Corp. This book was released on 2010 with total page 214 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing (Right) for the First Time is intended as a field guide for first time managers, or for managers who want to begin doing a better job. The author worked closely with 600+ companies and interviewed more than 10,000 employees, then summarized the findings in an interesting and eminently readable form. Read this book and you're likely to understand management and leadership like you never have before, but also learn very practical steps toward becoming a better manager and leader.

Author : Gene Hamilton
Publisher : Innova Publishing
ISBN 13 : 9780974937359
Total Pages : 228 pages
Book Rating : 4.55/5 ( download)

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Download or read book Do It Right the First Time written by Gene Hamilton and published by Innova Publishing. This book was released on 2005 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whether you're building or buying your first home, embarking on a remodeling project, or just trying to figure out how to fix or repair an item in your home, this valuable book is the perfect place to turn for help. From buying painting equipment to installing window and decks, you'll find the inside information you need to make your home improvement project go faster and easier.

Author : Bill McGowan
Publisher : Harper Collins
ISBN 13 : 006227323X
Total Pages : 210 pages
Book Rating : 4.39/5 ( download)

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Download or read book Pitch Perfect written by Bill McGowan and published by Harper Collins. This book was released on 2014-04-01 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: Media guru and Emmy Award-winning correspondent Bill McGowan—coach to some of the biggest names in business and entertainment, including Eli Manning, Kelly Clarkson, Jack Welch, Thomas Keller and Kenneth Cole teaches you how to get your message across and get what you want with pitch perfect communication. He is also a trusted advisor in the C-suites of tech companies like, Facebook, Spotify, AirBnB, Dropbox and Salesforce.com. Saying the right thing the right way can make the difference between sealing the deal or losing the account, getting a promotion, or getting a pink slip. It’s essential to be pitch perfect—to get the right message across to the right person at the right time. In Pitch Perfect, Bill McGowan shows you how to craft the right message and deliver it using the right language—both verbal and nonverbal. Pitch Perfect teaches you how to overcome common communication pitfalls using McGowan’s simple Principles of Persuasion, which are highly effective and easy to learn, implement, and master. With Pitch Perfect you can harness the power of persuasion and have people not only listening closely to your every word but also remembering you long after you’ve left the room.

Author : Craig Jarrow
Publisher : Mango Media Inc.
ISBN 13 : 1633538923
Total Pages : 150 pages
Book Rating : 4.24/5 ( download)

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Download or read book Time Management Ninja written by Craig Jarrow and published by Mango Media Inc.. This book was released on 2019-09-15 with total page 150 pages. Available in PDF, EPUB and Kindle. Book excerpt: “This book will help you own your calendar, block time for what matters most and reclaim your life.” —Paula Rizzo, author of Listful Living: A List-Making Journey to a Less Stressed You You want more time to spend with family, to achieve big goals, and to simply enjoy life. Yet, there seem to be more and more things competing for your time, and more distractions interrupting your day. Craig Jarrow has spent many years testing time management tactics, tools, and systems and written hundreds of articles on productivity, goals, and organization, Through it all he’s learned a simple truth: Time management should be easy, not complicated and unwieldy. And it shouldn’t take up more of your precious time than it gives back! Time Management Ninja offers 21 rules that will show you an easier and more effective way to take control of your time and manage your busy life. Follow these simple principles and get more done with less effort. It’s no-stress, uncomplicated time management that works. “Read this book, apply its rules, and you’ll find freedom.” —Hyrum Smith, bestselling author of Purposeful Retirement

Author : Lee W. Ritchey
Publisher :
ISBN 13 : 9780974193601
Total Pages : 0 pages
Book Rating : 4.07/5 ( download)

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Download or read book Right the First Time written by Lee W. Ritchey and published by . This book was released on 2003 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author : Gerard I. Nierenberg
Publisher :
ISBN 13 : 9780760712832
Total Pages : 328 pages
Book Rating : 4.32/5 ( download)

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Download or read book Earn from Your Mistakes written by Gerard I. Nierenberg and published by . This book was released on 1996 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Best selling author of art of negotiating and how to read a person like a book, now turns his self-improvement expertise to a common and costly problem the mistake. From a mere typo to a more sever error in judgment, mistakes. From a mere typo to a more severe error in judgment mistakes are at best exasperating, and at worst devastating in their consequences. But do we really allow ourselves to learn from our mistakes? Nierenberg explains how to diagnose and correct your most frequent and frustrating mistakes before they happen again. Use his clear and simple error awareness system and be enlightened." --Inside cover.

Author : John A. Goodman
Publisher : HarperChristian + ORM
ISBN 13 : 0814433898
Total Pages : 279 pages
Book Rating : 4.98/5 ( download)

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Download or read book Customer Experience 3.0 written by John A. Goodman and published by HarperChristian + ORM. This book was released on 2014-08-12 with total page 279 pages. Available in PDF, EPUB and Kindle. Book excerpt: Customer Experience 3.0 provides firsthand guidance on what works, what doesn't--and the revenue and word-of-mouth payoff of getting it right. Between smartphones, social media, mobile connectivity, and a plethora of other technological innovations changing the way we do almost everything these days, your customers are expecting you to be taking advantage of it all to enhance their customer service experience far beyond the meeting-the-minimum experiences of days past. Unfortunately, many companies are failing to take advantage of and properly manage these service-enhancing tools that now exist, and in return they deliver a series of frustrating, disjointed transactions that end up driving people away and into the pockets of businesses getting it right. Having managed more than 1,000 separate customer service studies, author John A. Goodman has created an innovative customer-experience framework and step-by-step roadmap that shows you how to: Design and deliver flawless services and products while setting honest customer expectations Create and implement an effective customer access strategy Capture and leverage the voice of the customer to set priorities and improve products, services and marketing Use CRM systems, cutting-edge metrics, and other tools to deliver customer satisfaction Companies who get customer service right can regularly provide seamless experiences, seeming to know what customers want even before they know it themselves…while others end up staying generic, take stabs in the dark to try and fix the problem, and end up dropping the ball. Customer Experience 3.0 reveals how to delight customers using all the technological tools at their disposal.

Author : Josh Kaufman
Publisher : Penguin
ISBN 13 : 1101623047
Total Pages : 288 pages
Book Rating : 4.46/5 ( download)

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Download or read book The First 20 Hours written by Josh Kaufman and published by Penguin. This book was released on 2013-06-13 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Forget the 10,000 hour rule— what if it’s possible to learn the basics of any new skill in 20 hours or less? Take a moment to consider how many things you want to learn to do. What’s on your list? What’s holding you back from getting started? Are you worried about the time and effort it takes to acquire new skills—time you don’t have and effort you can’t spare? Research suggests it takes 10,000 hours to develop a new skill. In this nonstop world when will you ever find that much time and energy? To make matters worse, the early hours of prac­ticing something new are always the most frustrating. That’s why it’s difficult to learn how to speak a new language, play an instrument, hit a golf ball, or shoot great photos. It’s so much easier to watch TV or surf the web . . . In The First 20 Hours, Josh Kaufman offers a systematic approach to rapid skill acquisition— how to learn any new skill as quickly as possible. His method shows you how to deconstruct com­plex skills, maximize productive practice, and remove common learning barriers. By complet­ing just 20 hours of focused, deliberate practice you’ll go from knowing absolutely nothing to performing noticeably well. Kaufman personally field-tested the meth­ods in this book. You’ll have a front row seat as he develops a personal yoga practice, writes his own web-based computer programs, teaches himself to touch type on a nonstandard key­board, explores the oldest and most complex board game in history, picks up the ukulele, and learns how to windsurf. Here are a few of the sim­ple techniques he teaches: Define your target performance level: Fig­ure out what your desired level of skill looks like, what you’re trying to achieve, and what you’ll be able to do when you’re done. The more specific, the better. Deconstruct the skill: Most of the things we think of as skills are actually bundles of smaller subskills. If you break down the subcompo­nents, it’s easier to figure out which ones are most important and practice those first. Eliminate barriers to practice: Removing common distractions and unnecessary effort makes it much easier to sit down and focus on deliberate practice. Create fast feedback loops: Getting accu­rate, real-time information about how well you’re performing during practice makes it much easier to improve. Whether you want to paint a portrait, launch a start-up, fly an airplane, or juggle flaming chain­saws, The First 20 Hours will help you pick up the basics of any skill in record time . . . and have more fun along the way.

Author : Chana Levitan
Publisher : Grand Central Life & Style
ISBN 13 : 1455525073
Total Pages : 127 pages
Book Rating : 4.72/5 ( download)

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Download or read book I Only Want to Get Married Once written by Chana Levitan and published by Grand Central Life & Style. This book was released on 2013-06-11 with total page 127 pages. Available in PDF, EPUB and Kindle. Book excerpt: There is no rule that says heartbreak must be a prerequisite for good judgment. If you don't want to be a divorce statistic and are ready for a long-lasting relationship, this book's for you. In today's divorce culture, too many people have stopped trusting their ability to build a loving and lasting marriage. Now renowned relationship coach and counselor Chana Levitan reveals the 10 essential questions everyone should ask before saying "I do." Readers will learn how to: spot long-term potential; know the difference between infatuation and love-how they work against each other and yet how they can work together; reevaluate their approach to love and what they really need to succeed in building a loving marriage; gain the confidence to steer through the decision making process of dating; and more. Filled with real-life anecdotes and insightful advice, I Only Want to Get Married Once helps readers get it right the first time.

Author : J. Edward Russo
Publisher : Crown Currency
ISBN 13 : 0385504942
Total Pages : 354 pages
Book Rating : 4.42/5 ( download)

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Download or read book Winning Decisions written by J. Edward Russo and published by Crown Currency. This book was released on 2002-04-23 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business revolves around making decisions, often risky decisions, usually with incomplete information and too often in less time than we need. Executives at every level, in every industry, are confronted with information overload, less leeway for mistakes, and a business environment that changes rapidly. In light of this increased pressure and volatility, the old-fashioned ways of making decisions–depending on intuition, common sense, and specialized expertise–are simply no longer sufficient. Distilling over thirty years of groundbreaking research, Winning Decisions, written by two seasoned business advisers and world leaders in behavioral decision studies, is a comprehensive, one-of-a-kind guide to the proven methods of making critical business decisions confidently, quickly–and correctly. Decision-making is a business skill which managers often take for granted in themselves and others–but it's not as easy as some might think. The authors, whose expertise has been sought out by over a hundred companies, including Arthur Andersen, Hewlett-Packard, IBM, and Unilever, contend that decision-making, like any other skill, must be developed and honed if it is to be used effectively. Winning Decisions offers step-by-step analyses of how people typically make decisions, and provides invaluable advice on how to improve your chances of getting your next big decision right the first time. The book is packed with worksheets, tools, questionnaires, case studies, and anecdotes analyzing major decisions made by organizations like British Airways, NASA, Shell Oil, and Pepsi. Some of the proven, straightforward techniques covered in Winning Decisions include how to: Reframe issues to ensure that the real problem is being addressedImprove the quality and quantity of your options Convert expert yet conflicting opinions into useful insights Make diversity of views and conflict work to your advantage Foster efficient and effective group decision-making Learn from past decisions--your own and those of others With Winning Decisions, managers and other professionals now have access to a proven set of skills and strategies they need for making the right decision, right away.