Developing Your Conflict Competence

Author : Craig E. Runde
Publisher : John Wiley & Sons
ISBN 13 : 047050546X
Total Pages : 292 pages
Book Rating : 4.65/5 ( download)

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Download or read book Developing Your Conflict Competence written by Craig E. Runde and published by John Wiley & Sons. This book was released on 2010-03-01 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical resource, this book combines tips, checklists, exercises, and stories to outline concrete processes that improve the way leaders, managers, and anyone within an organization responds to conflict. Beginning with a series of questions and self-diagnostics, the authors show you how to: maintain emotional balance in the face of conflict; implement constructive communications techniques; help others deal with conflicts that are causing organization problems; establish norms for handling conflict; use specific approaches for addressing conflict more effectively. "A must-have guidebook for the new age of global business. This book shows every leader how to turn feelings of fear into feelings of safety, suspicion into trust, and competitiveness into collaboration." --Jim Kouzes, coauthor of the best-selling book The Leadership Challenge and Dean's Executive Professor of Leadership, Leavey School of Business, Santa Clara University "Craig Runde and Tim Flanagan use their vast experience to give us Developing Your Conflict Competence. Move beyond negative workplace conflict to positive and constructive outcomes with the simple tools and suggestions in this must-read field guide!" --Marshall Goldsmith, best-selling author of What Got You Here Won't Get You There, Succession: Are You Ready?, and the upcoming MOJO "I've read the authors' first two books, Becoming a Conflict Competent Leader and Building Conflict Competent Teams. Their latest book pulls it all together by providing models, examples, and thought-provoking insight. It will be required reading for my senior management team." --Deborah Jallad, president/chairman, Accredited Surety and Casualty Company, Inc.

Author : Craig E. Runde
Publisher : John Wiley & Sons
ISBN 13 : 0470588209
Total Pages : 292 pages
Book Rating : 4.08/5 ( download)

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Download or read book Developing Your Conflict Competence written by Craig E. Runde and published by John Wiley & Sons. This book was released on 2010-01-29 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical resource, this book combines tips, checklists, exercises, and stories to outline concrete processes that improve the way leaders, managers, and anyone within an organization responds to conflict. Beginning with a series of questions and self-diagnostics, the authors show you how to: maintain emotional balance in the face of conflict; implement constructive communications techniques; help others deal with conflicts that are causing organization problems; establish norms for handling conflict; use specific approaches for addressing conflict more effectively. "A must-have guidebook for the new age of global business. This book shows every leader how to turn feelings of fear into feelings of safety, suspicion into trust, and competitiveness into collaboration." --Jim Kouzes, coauthor of the best-selling book The Leadership Challenge and Dean's Executive Professor of Leadership, Leavey School of Business, Santa Clara University "Craig Runde and Tim Flanagan use their vast experience to give us Developing Your Conflict Competence. Move beyond negative workplace conflict to positive and constructive outcomes with the simple tools and suggestions in this must-read field guide!" --Marshall Goldsmith, best-selling author of What Got You Here Won't Get You There, Succession: Are You Ready?, and the upcoming MOJO "I've read the authors' first two books, Becoming a Conflict Competent Leader and Building Conflict Competent Teams. Their latest book pulls it all together by providing models, examples, and thought-provoking insight. It will be required reading for my senior management team." --Deborah Jallad, president/chairman, Accredited Surety and Casualty Company, Inc.

Author : Craig E. Runde
Publisher : John Wiley & Sons
ISBN 13 : 1118417224
Total Pages : 325 pages
Book Rating : 4.25/5 ( download)

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Download or read book Becoming a Conflict Competent Leader written by Craig E. Runde and published by John Wiley & Sons. This book was released on 2012-11-27 with total page 325 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Second Edition of this classic resource on conflict resolution combines research, conceptual models, practitioner experience, and stories that highlight the core conflict competencies. The book underscores the importance for leaders to develop the critical skills they need to help them, their colleagues, and their organizations deal more effectively with conflict and move their organizations forward. This new edition expands on the conflict competence model, includes new tools and techniques, shows how to develop conflict competent teams and organizations, and offers a new online assessment.

Author : Craig E. Runde
Publisher : John Wiley & Sons
ISBN 13 : 0470189479
Total Pages : 261 pages
Book Rating : 4.74/5 ( download)

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Download or read book Building Conflict Competent Teams written by Craig E. Runde and published by John Wiley & Sons. This book was released on 2008-06-23 with total page 261 pages. Available in PDF, EPUB and Kindle. Book excerpt: Understanding how to cool down, slow down, and engage the naturally occurring conflicts among team members is critical to the ultimate success of a team. With this book, your team and its members will gain a deeper understanding of how conflict emerges and how to respond in ways that will leverage conflicts to their advantage. Team members will learn the importance of establishing a safe team climate, agreeing on processes to guide interactions, and use of constructive communication skills in order to develop a conflict competent team. As the authors say, conflict is not to be avoided, but embraced and explored. This often results in new, previously unimagined opportunities, solutions and results. The authors include stories, interviews, and examples that provide entertaining and thought provoking insights. They dedicate one chapter to techniques and processes for addressing team conflict that has gone awry. Runde and Flanagan also include useful tips and tools for assessing your team?s current state of conflict competence and suggestions for addressing the challenges of today?s virtual and geographically dispersed teams.

Author : Stella Ting-Toomey
Publisher : SAGE Publications
ISBN 13 : 1506320260
Total Pages : 248 pages
Book Rating : 4.67/5 ( download)

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Download or read book Managing Intercultural Conflict Effectively written by Stella Ting-Toomey and published by SAGE Publications. This book was released on 2001-07-25 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this volume, Ting-Toomey and Oetzel accomplish two objectives: to explain the culture-based situational conflict model, including the relationship among conflict, ethnicity, and culture; and, second, integrate theory and practice in the discussion of interpersonal conflict in culture, ethnic, and gender contexts. While the book is theoretically directed, it is also a down-to-earth practical book that contains ample examples, conflict dialogues, and critical incidents. Managing Intercultural Conflict Effectively helps to illustrate the complexity of intercultural conflict interactions and readers will gain a broad yet integrative perspective in assessing intercultural conflict situations. The book is a multidisciplinary text that draws from the research work of a variety of disciplines such as cross-cultural psychology, social psychology, sociology, marital and family studies, international management, and communication.

Author : Marko Irsič
Publisher :
ISBN 13 : 9781791651824
Total Pages : 105 pages
Book Rating : 4.28/5 ( download)

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Download or read book Conflict Competence written by Marko Irsič and published by . This book was released on 2018-12-14 with total page 105 pages. Available in PDF, EPUB and Kindle. Book excerpt: There is a wealth of knowledge, research, books and training programs about skills and techniques of conflict resolution and conflict transformation, however despite of the vast amount of it, conflicts in general are dealt with poorly, even more, oftentimes they are not even recognized as such before it is too late. One of the reasons is that conflicts are for the most part not understood, accepted as part of reality, nor dealt with consciously. Rather than that, people are dealing with conflicts spontaneously, which is in most cases the exact opposite of how they should act. In addition, people generally perceive the conflict as the other person's fault and themselves as the other's victim or, when refusing to be a victim, a righteous 'punisher'. Since the other person responds in the same way, the conflict only escalates. "There are, however, individuals, groups and sometimes cultures that have a habit of dealing with conflicts productively, namely using a conflict for progress, growth and the improvement of relationships. And they are, knowingly or unknowingly, treating the phenomenon of conflict differently than others. In general, we can call the characteristic that differentiates people who deal with conflicts productively from the rest, conflict competence. It is not a particular set of skills 'per se', but rather a general approach and attitude towards conflict. This book presents a concept of conflict competence as a predisposition for dealing with conflicts productively, proposes and describes a tool for their assessment and gives some general guidelines and suggestions for developing conflict competence.

Author : Cinnie Noble
Publisher : Cinergy Coaching
ISBN 13 : 9780987739407
Total Pages : 259 pages
Book Rating : 4.09/5 ( download)

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Download or read book Conflict Management Coaching written by Cinnie Noble and published by Cinergy Coaching. This book was released on 2011-09 with total page 259 pages. Available in PDF, EPUB and Kindle. Book excerpt: CONFLICT MANAGEMENT COACHING: THE CINERGY MODEL describes a well-researched process for coaching people on a one-on-one basis, to improve their skills and abilities to manage and engage in their interpersonal disputes. This comprehensive text written by Cinnie Noble, a lawyer-mediator and certified coach, not only provides a coaching model that uniquely integrates neuroscience principles with conflict management and coaching theory and practice. It also provides readers with many ideas and practical ways to support a conflict coaching practice. CONFLICT MANAGEMENT COACHING is an informative resource that will be of interest to coaches, mediators, ombudsmen and other conflict management and dispute resolution practitioners, HR professionals, leaders, lawyers, psychologists, social workers and others who work with people in conflict. TABLE OF CONTENTS * Introduction * The Three Pillars of Conflict Management Coaching * Conflict Management: There Is No Rule Book * Client Engagement * The CINERGY Conflict Management Coaching Model * Conflict Management Coaching Skills * Applications of Conflict Management Coaching * Measuring Conflict Management Coaching

Author : Fred E. Jandt
Publisher : SAGE Publications
ISBN 13 : 1506308295
Total Pages : 234 pages
Book Rating : 4.96/5 ( download)

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Download or read book Conflict and Communication written by Fred E. Jandt and published by SAGE Publications. This book was released on 2016-03-22 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict and Communication introduces students to important theories, key concepts, and essential research in the study of conflict, along with practical skills for managing conflict in their daily lives. Author Fred E. Jandt illustrates how effective communication can be used to manage conflict in relationships and within organizational and group contexts. Along with foundational coverage of conflict styles, mediation, and negotiation skills, the text also features new and emerging models of conflict management, including chapters examining the challenges of conflict between cultures, a chapter on family and organizations, information on both face-to-face and online bullying, a detailed step-by-step guide for mediation, and more emphasis on online dispute resolution.

Author : Marko Iršič
Publisher :
ISBN 13 : 9789619431054
Total Pages : pages
Book Rating : 4.57/5 ( download)

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Download or read book Conflict Competence written by Marko Iršič and published by . This book was released on 2017 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author : Stewart Levine
Publisher : Berrett-Koehler Publishers
ISBN 13 : 160509580X
Total Pages : 317 pages
Book Rating : 4.06/5 ( download)

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Download or read book Getting to Resolution written by Stewart Levine and published by Berrett-Koehler Publishers. This book was released on 2009-11-09 with total page 317 pages. Available in PDF, EPUB and Kindle. Book excerpt: Our current models for ending conflict don’t really work. They waste incredible amounts of time, money, and energy and take an enormous emotional toll on participants. The parties remain embittered, relationships are destroyed, and often the conflict just reappears later in a different form. In this second edition of his classic book, Stewart Levine offers a revolutionary alternative approach that goes beyond compromise and capitulation to provide a satisfactory resolution for everyone involved. Marriages run amuck, neighbors at odds with one another, business deals gone sour, and the pain and anger caused by corporate downsizing are just a few of the conflicts he addresses. The new edition has been thoroughly revised with new examples, new tools, new material about building trust and virtual collaboration, as well as a more global outlook. Levine rejects the adversarial legal model: "If both sides are unhappy, you probably have a good settlement." Resolution, he shows, provides relief and completeness for both sides. No one goes away unhappy. Effective resolution stops anger and resentment cold, drastically cutting the emotional cost and allowing both sides to return to productive, satisfying, functional relationships. Getting to Resolution outlines the ten principles underlying this new approach—what Levine calls “resolutionary thinking. Levine provides a detailed seven-step process for using this new mindset to resolve conflicts in a way that fosters dignity and integrity, optimizes resources, and allows all concerns to be voiced, honored, and woven into the resolution. Levine's model has a thirty-five-year track record. It has been developed, implemented, tested, and proven in business, personal, and governmental contexts. Getting to Resolution will enable readers to shift from thinking about problems, fighting, and breakdowns to thinking about collaboration, engagement, learning, creativity, and the opportunity for creating enduring value.