Developing Quality In Personal Social Services

Author : Adalbert Evers
Publisher : Routledge
ISBN 13 : 9781138351493
Total Pages : 318 pages
Book Rating : 4.90/5 ( download)

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Download or read book Developing Quality in Personal Social Services written by Adalbert Evers and published by Routledge. This book was released on 2020-04-02 with total page 318 pages. Available in PDF, EPUB and Kindle. Book excerpt: First published in 1997, this volume is about the challenge of introducing business-originated concepts of quality assurance, personal social services are currently confronted with all over Europe. Undoubtedly, the new orientation towards a more business-like approach in social welfare settings will raise professionalism, "client-orientation" and controlling (instead of mere inspection). There is evidence, however, that the specificities of personal social services are not always taken into account if it comes to introducing market values and mechanisms. Due to this development it becomes essential to promote more adequate criteria for quality standards in the very field of personal social services. The challenge is to maintain a certain standard of service provision while at the same time reconsidering the preconditions for defining quality. This will imply the search for a consensus between allegedly diverging approaches, i.e. between their different basic concepts, aims and standards. Given the social and economic context within which these developments are taking place, the focus of the contributions is on their critical assessment in different European countries. An overview is given about national developments in the areas of care for older persons and other social services. The contributors from Austria, Belgium, Denmark, Finland, Germany, Italy, the Netherlands, Norway, Sweden, and the UK look at how and by whom quality is defined and what challenges the actors of the traditionally mixed economy of personal social services are meeting. Empirical evidence about user involvement and satisfaction is given but also theoretical reasoning about the impact of business approaches on a "pubic good". Thus, the book tries to fill an important gap in practice, research and policy-making concerning personal social services and quality issues.

Author : Adalbert Evers
Publisher :
ISBN 13 : 9780429435249
Total Pages : pages
Book Rating : 4.4X/5 ( download)

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Download or read book Developing Quality in Personal Social Services written by Adalbert Evers and published by . This book was released on 2018 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: First published in 1997, this volume is about the challenge of introducing business-originated concepts of quality assurance, personal social services are currently confronted with all over Europe. Undoubtedly, the new orientation towards a more business-like approach in social welfare settings will raise professionalism, "client-orientation" and controlling (instead of mere inspection). There is evidence, however, that the specificities of personal social services are not always taken into account if it comes to introducing market values and mechanisms. Due to this development it becomes essential to promote more adequate criteria for quality standards in the very field of personal social services. The challenge is to maintain a certain standard of service provision while at the same time reconsidering the preconditions for defining quality. This will imply the search for a consensus between allegedly diverging approaches, i.e. between their different basic concepts, aims and standards. Given the social and economic context within which these developments are taking place, the focus of the contributions is on their critical assessment in different European countries. An overview is given about national developments in the areas of care for older persons and other social services. The contributors from Austria, Belgium, Denmark, Finland, Germany, Italy, the Netherlands, Norway, Sweden, and the UK look at how and by whom quality is defined and what challenges the actors of the traditionally mixed economy of personal social services are meeting. Empirical evidence about user involvement and satisfaction is given but also theoretical reasoning about the impact of business approaches on a "pubic good". Thus, the book tries to fill an important gap in practice, research and policy-making concerning personal social services and quality issues.

Author : Adalbert Evers
Publisher : Routledge
ISBN 13 : 0429787405
Total Pages : 312 pages
Book Rating : 4.09/5 ( download)

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Download or read book Developing Quality in Personal Social Services written by Adalbert Evers and published by Routledge. This book was released on 2019-05-23 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: First published in 1997, this volume is about the challenge of introducing business-originated concepts of quality assurance, personal social services are currently confronted with all over Europe. Undoubtedly, the new orientation towards a more business-like approach in social welfare settings will raise professionalism, "client-orientation" and controlling (instead of mere inspection). There is evidence, however, that the specificities of personal social services are not always taken into account if it comes to introducing market values and mechanisms. Due to this development it becomes essential to promote more adequate criteria for quality standards in the very field of personal social services. The challenge is to maintain a certain standard of service provision while at the same time reconsidering the preconditions for defining quality. This will imply the search for a consensus between allegedly diverging approaches, i.e. between their different basic concepts, aims and standards. Given the social and economic context within which these developments are taking place, the focus of the contributions is on their critical assessment in different European countries. An overview is given about national developments in the areas of care for older persons and other social services. The contributors from Austria, Belgium, Denmark, Finland, Germany, Italy, the Netherlands, Norway, Sweden, and the UK look at how and by whom quality is defined and what challenges the actors of the traditionally mixed economy of personal social services are meeting. Empirical evidence about user involvement and satisfaction is given but also theoretical reasoning about the impact of business approaches on a "pubic good". Thus, the book tries to fill an important gap in practice, research and policy-making concerning personal social services and quality issues.

Author : Robert Adams
Publisher : Bloomsbury Publishing
ISBN 13 : 1349137332
Total Pages : 276 pages
Book Rating : 4.36/5 ( download)

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Download or read book Quality Social Work written by Robert Adams and published by Bloomsbury Publishing. This book was released on 1998-11-11 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book offers a practical approach to maximising quality in social work that is based on developing a working culture that empowers key stakeholders in the delivery of services, whether these are managers, practitioners, service users or carers. Aiming to transcend the constraints on professionalism imposed by managerialism and the contract culture, it provides a critical appraisal of the main approaches to quality assurance and analyses these in detail in relation to child care, community care, mental health and criminal justice.

Author : Adalbert Evers
Publisher : Edward Elgar Publishing
ISBN 13 : 9781843769774
Total Pages : 300 pages
Book Rating : 4.78/5 ( download)

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Download or read book The Third Sector in Europe written by Adalbert Evers and published by Edward Elgar Publishing. This book was released on 2004-01-01 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: The contributors examine the voluntary & non-profit sectors in Europe. They discuss a number of issues regarding this 'third' sector.

Author : John Clarke
Publisher : SAGE
ISBN 13 : 1412931665
Total Pages : 285 pages
Book Rating : 4.63/5 ( download)

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Download or read book New Managerialism, New Welfare? written by John Clarke and published by SAGE. This book was released on 2000-09-28 with total page 285 pages. Available in PDF, EPUB and Kindle. Book excerpt: New Managerialism, New Welfare is a carefully integrated textbook that explores the continuing restructuring of the state and social welfare in the United Kingdom. It combines studies of specific policy areas - such as health, education, criminal justice, local government - with chapters that examine cross-cutting themes and developments. The book provides a thorough and critical reflection on New Labour's vision of the past and future of social welfare and public services in the construction of a `modern society'.

Author : John Harris
Publisher : Jessica Kingsley Publishers
ISBN 13 : 1846422930
Total Pages : 210 pages
Book Rating : 4.35/5 ( download)

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Download or read book Developing Good Practice in Community Care written by John Harris and published by Jessica Kingsley Publishers. This book was released on 2001-08-17 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: Annotation Seven contributions from British social workers and related professionals discuss issues in community care in light of the changes brought about by the National Health Service and Community Care Act of 1990. A sampling of topics includes improving the quality of written assessments, empowerment as a participative process, guardianship of mentally ill patients, and developing services for minority communities. Distributed by Taylor and Francis. c. Book News Inc

Author : Peter Beresford
Publisher : Jessica Kingsley Publishers
ISBN 13 : 1843104652
Total Pages : 270 pages
Book Rating : 4.50/5 ( download)

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Download or read book Palliative Care, Social Work, and Service Users written by Peter Beresford and published by Jessica Kingsley Publishers. This book was released on 2007 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt: This unique book provides a rare look at social work and palliative care from the perspective of service users. Drawing on new original research, the authors examine service users' experiences, tracking their journeys through it, exploring the care they receive and the effects of culture and difference through their first hand comments and ideas.

Author : Ian Shaw
Publisher : SAGE
ISBN 13 : 1446206742
Total Pages : 602 pages
Book Rating : 4.44/5 ( download)

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Download or read book The SAGE Handbook of Social Work Research written by Ian Shaw and published by SAGE. This book was released on 2009-11-27 with total page 602 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This is an ambitious book. It aims at nothing less than a comprehensive account of the state of the art of social work research internationally and an intellectually original statement that will help to define and shape social work research. Those with a serious interest in social work research will agree that this is a major undertaking and one that should put social work research ′on the map′." - Ian Sinclair, University of York, UK "This terrific Handbook provides an essential map for navigating the complex currents of social work research today. It resists polemical and simplistic binaries to chart a course that emphasizes diversity, pluralism and sensitivity to political contexts in many featured exemplars. As key chapters note, inherent tensions at the heart of social work itself are mirrored in current debates about the purposes and methods of social work research. Rather than patch over differences, the volume invites us to understand historical roots of unresolvable tensions, and live with them. The international scope of the volume is unique--scholars from more than a dozen different countries were involved --and its broad scope counters the tendency toward parochialism of much North American literature. The Handbook should be essential reading for students and academics." - Catherine Riessman, Boston University, USA The SAGE Handbook of Social Work Research provides a comprehensive, internationally-focused account of leading social work research, offering an original and defining statement on contemporary theory and practice within the field. The groundbreaking Handbook engages critically with the nature and role of social work research and evaluation in contemporary societies around the globe, and asks four key questions: - What is the role and purpose of social work research? - What contexts shape the practice and purpose of social work research? - How can we maximise the quality of the practice of social work research? - How can the aims of social work in its varied domains be met through social work research? Ranging over local, national and international issues, and exploring questions of theory and practice, this is a diverse and constructively organized overview of the field. It will quickly be recognized as a benchmark in the expanding field of social work research, setting the agenda for future work in the arena.

Author : Robert Adams
Publisher : Bloomsbury Publishing
ISBN 13 : 1137013443
Total Pages : 384 pages
Book Rating : 4.46/5 ( download)

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Download or read book Practising Social Work in a Complex World written by Robert Adams and published by Bloomsbury Publishing. This book was released on 2017-09-16 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: This classic textbook provides the clearest and most authoritative introduction available to working in situations characterised not only by risk and change but also by high pressure to deliver successful outcomes. Edited by three of the leading names in Social Work, Robert Adams, Lena Dominelli and Malcolm Payne provide an indispensable guide to successful social work practise. Its coherent and thoughtful coverage of practice situations involving complexity, tension and uncertainty is uniquely geared to the needs of students in the final stages of their qualifying Social Work course, professionals returning to study, or those simply wishing to deepen their professional understanding.