Author : Frank P. Ginac
Publisher : Prentice Hall
ISBN 13 :
Total Pages : 166 pages
Book Rating : 4.49/5 ( download)
Book Synopsis Customer Oriented Software Quality Assurance by : Frank P. Ginac
Download or read book Customer Oriented Software Quality Assurance written by Frank P. Ginac and published by Prentice Hall. This book was released on 1998 with total page 166 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a comprehensive, practical "how to" guide to customer-focused software quality assurance, for organizations of all sizes and types. Readers will learn how to design a quality assurance program that builds on customers' expectations. The book also explores the role of ISO 9000 and SEI CMM appraisals in customer-focused quality assurance.