Conflict Resolution Smarts

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Author :
Publisher : Twenty-First Century Books
ISBN 13 : 0761388605
Total Pages : 68 pages
Book Rating : 4.09/5 ( download)

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Book Synopsis Conflict Resolution Smarts by : Matt Doeden

Download or read book Conflict Resolution Smarts written by Matt Doeden and published by Twenty-First Century Books. This book was released on 2012-01-01 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict—nobody likes it. And from the hallways of your school to the family dinner table, conflict can be hard to avoid. But conflict doesn't have to be all bad. If you handle a conflict well, you might even come up with a "win-win" solution, and everyone will walk away happy. Conflict management involves understanding the roots of conflict, opening the lines of communication, and coming up with a solution that everyone can live with. This book explores conflict from all angles. You'll discover • how the little seed of a misunderstanding can turn into a great big conflict. • conflict resolution strategies, including compromise, negotiation, mediation, and collaboration. • how to be a good communicator, and a great listener, to resolve conflicts—at school, at home, and even online. • basic conflict outcomes, including the magical "win-win." Supplemented with articles and information from USA TODAY, the Nation's No. 1 Newspaper, Conflict Resolution Smarts delivers solid advice and firsthand stories of real teens managing many of the same conflicts you are. Ready to wise up to conflict management? Read on!

Conflict Resolution

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071399674
Total Pages : 169 pages
Book Rating : 4.78/5 ( download)

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Book Synopsis Conflict Resolution by : Daniel Dana

Download or read book Conflict Resolution written by Daniel Dana and published by McGraw Hill Professional. This book was released on 2001-01-03 with total page 169 pages. Available in PDF, EPUB and Kindle. Book excerpt: Successful management depends on the ability to quickly and effectively manage conflicts. Conflict Resolution includes hands-on information for effectively communicating with employees, disciplining and even terminating employees, understanding and using organizational politics, and more.

7 Winning Conflict Resolution Techniques

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Author :
Publisher : Communication Excellence
ISBN 13 : 9781647800666
Total Pages : 156 pages
Book Rating : 4.68/5 ( download)

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Book Synopsis 7 Winning Conflict Resolution Techniques by : Gerard Shaw

Download or read book 7 Winning Conflict Resolution Techniques written by Gerard Shaw and published by Communication Excellence. This book was released on 2020-03-07 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt: Become an Expert of Conflict Resolving Through Verbal and Non-Violent Methods! Have you ever been so angry at someone that you shouted mean things in his/her face just to hurt them? Or has it been done to you? Did you find yourself in a situation where you don't know how to respond to someone shouting at you and throwing false accusations? Did you ever feel bad for days after a certain conflict, worried you've damaged the relationship with that person? If it makes you feel better, we have all went through at least one of those situations. Throughout our lives, we enter numerous conflicts with our family members, friends, work colleagues... Afterwards, we often feel drained, tired, depressed even. It might sound weird, but conflicts are a normal, common occurrence. Even if you are not a type of person that often engages in conflict, you simply can't avoid it. However, not all conflicts are the same. We should all aim to resolve our conflicts in a verbal, non-violent way. There are even methods and techniques to use conflict for our personal growth and developing emotional intelligence. This book will help you understand different types of conflict and how to emerge as a winner without disrupting your internal peace. We say mean things when we're angry, especially if we feel strongly about a certain point or if we have a stubborn streak in general. Sometimes we even say things we don't mean, only to regret it later when the person we're arguing with feels genuinely hurt. This guide will help you control your emotions, put a leash on your impulsive reactions and teach you how to resolve conflict in a calm, peaceful way, whether in the workplace, in your marriage or with family and friends. What you'll be able to do after you read this book: Understand where conflict comes from Recognize different types of conflict and deal with them accordingly Avoid unhealthy ways people deal with conflict Recognize different stages of conflict and your emotional state Build stronger relationships based on trust and respectfulness Use empathy to understand another's emotions and act compassionately Master the verbal communication technique for resolving conflict Use your body language to emphasize your verbal communication Control how you react to certain triggers and avoid emotional outbursts Develop your emotional intelligence Achieve peace and harmony in your relationships and workplace We humans tend to push unresolved issues under the carpet and suppress out emotions because we feel like it will help resolve a conflict peacefully. If you've ever done this, you need this book to show you just how much damage you're unintentionally doing to yourself and to the people you care about by doing it. Avoiding conflict is not healthy. Even if you're a naturally calm, relaxed person, there are situations when your voice should be heard, and this book will help you recognize those situations and deal with them. Do you want to build strong, healthy relationships, resolve conflict in a constructive, peaceful way and bring harmony to your professional and personal life? Scroll up and click on 'Buy Now with 1-Click' and Get Your Copy!

The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071743669
Total Pages : 240 pages
Book Rating : 4.62/5 ( download)

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Book Synopsis The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration by : Mary Scannell

Download or read book The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration written by Mary Scannell and published by McGraw Hill Professional. This book was released on 2010-05-28 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.

How to Manage Conflicts

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Author :
Publisher : Leadership Skills
ISBN 13 : 9781088246757
Total Pages : 0 pages
Book Rating : 4.53/5 ( download)

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Book Synopsis How to Manage Conflicts by : Caden Burke

Download or read book How to Manage Conflicts written by Caden Burke and published by Leadership Skills. This book was released on 2023-08-07 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you struggling to get those involved in conflicts to sit down and listen? Do you feel like every time you try to resolve a conflict; it just makes it worse? "How to Manage Conflicts" is a great guide to help you make a move from putting band-aids on problems to finding real resolutions. Resolving conflicts can be challenging. However, you can arm yourself with these 7 easy steps that will help you craft communication skills and learn the process to do more than just manage conflicts, but also to help to prevent them. As a person who is distressed by communicating a message or tasks, you have to gain the buy-in of the other party and get both parties to listen to each other. As a person who is resolving conflict, you have to be able to assess the situation and not form a judgment in one way or another. The guidance you can gain from within these chapters will help you to grow as a communicator, but also as a person. As you progress on your journey to master your conflict management skills, you will learn many tips and tricks that can help you achieve goals. YOU WILL LEARN: Why it is important to manage conflicts. Why respect is important in conflict management. How to recognize potential conflicts. Why it is important to change the atmosphere. Understanding different points of view. Tips for recognizing different perspectives. Skills for developing solutions. How to implement actions plans. Why following up is necessary. And much more. To help you in becoming an effective manager of conflicts, this guide goes through many actionable examples and strategies. As you press yourself to grow, you will find that there are so many experiences you have already had that will help formulate your ability to be successful as a communicator. It's time to take the plunge and grow!

Difficult Conversations Just for Women

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Author :
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781533546982
Total Pages : 0 pages
Book Rating : 4.83/5 ( download)

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Book Synopsis Difficult Conversations Just for Women by : Sofia Santiago

Download or read book Difficult Conversations Just for Women written by Sofia Santiago and published by Createspace Independent Publishing Platform. This book was released on 2016-06-21 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: 2018 EDITION"From the very first chapter, readers will know that they have stumbled onto something valuable, beginning with the authors' advice about the importance of not avoiding difficult conversations aimed at changing another person's behavior . . . Any woman who picks up this book will feel inspired, upon reaching its end, to courageously speak her mind."-Publisher's Weekly"Difficult Conversations Just for Women: Kill the Anxiety. Get What You Want carries a message that every woman needs to know, especially in this day and age; an expert guide on handling difficult conversations. The title of this book may lure readers into checking it out, but they won't be disappointed. What is most interesting about this book is that it offers just what readers need to know. . . No fluff, no babbling."-Readers' Favorite Every woman intuitively knows that the strategies recommended for men won't work for women. Men will be called leaders and women who do the same things will be called "bossy" (or worse). If she says "I feel" she may be considered hormonal. That's why other conflict-management books shortchange women in two crucial ways:1) They fail to acknowledge and address the challenges that women face, but men don't. (And I'm not talking about having to turn a banana sideways when eating it in public.)2) They neglect to explain that many of the strategies they recommend-when followed by a woman-will carry backlash. When it comes to difficult conversations, women struggle to find the right balance between being seen as too passive ("a doormat") or too aggressive ("a bitch.")Those and many more are the reasons why women avoid confrontation at all costs, make fewer requests for themselves than men, and end up not getting what they want or deserve. This book is based on scientific research, and it has been written just for women. Presented in a lively and entertaining style, DIFFICULT CONVERSATIONS JUST FOR WOMEN gives women specific techniques and wording to feel confident before, during, and after a difficult conversation, and to tackle confrontations effectively.

HBR Guide to Dealing with Conflict (HBR Guide Series)

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Author :
Publisher : Harvard Business Review Press
ISBN 13 : 1633692167
Total Pages : 224 pages
Book Rating : 4.69/5 ( download)

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Book Synopsis HBR Guide to Dealing with Conflict (HBR Guide Series) by : Amy Gallo

Download or read book HBR Guide to Dealing with Conflict (HBR Guide Series) written by Amy Gallo and published by Harvard Business Review Press. This book was released on 2017-03-14 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don't always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position. How can you deal with conflict at work in a way that is both professional and productive—where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The HBR Guide to Dealing with Conflict will give you the advice you need to: Understand the most common sources of conflict Explore your options for addressing a disagreement Recognize whether you—and your counterpart—typically seek or avoid conflict Prepare for and engage in a difficult conversation Manage your and your counterpart's emotions Develop a resolution together Know when to walk away Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

Holding the Calm

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Publisher : Berrett-Koehler Publishers
ISBN 13 : 152300195X
Total Pages : 172 pages
Book Rating : 4.58/5 ( download)

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Book Synopsis Holding the Calm by : Hesha Abrams

Download or read book Holding the Calm written by Hesha Abrams and published by Berrett-Koehler Publishers. This book was released on 2022-07-26 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt: Holding the Calm is a practical and immediately useful guide that meticulously lays out twenty concrete, easy-to-use tools for defusing tension, settling cases, resolving disputes, and rechanneling arguments. How do you stop conflict? Settle disputes? Handle someone who is yelling at you, crying, or just won't speak? How do you find a solution when a solution seems impossible? Holding the Calm shares the secrets that enable everyone to avoid, minimize, or resolve conflict. Popular master mediator Hesha Abrams has tens of thousands of hours in the trenches mediating human conflict, and she shares her pragmatic wisdom in digestible bites that detail how to improve situations and solve difficult problems between human beings, from family and workplace disputes to complex commercial and global conflicts. Learn how to Speak into the ears that hear you Be the grown-up in the room Listen to what is not said Create small, winnable victories Practical, inspirational, and full of accessible tools you can use right now, Holding the Calm proves that you don't need an advanced degree or certification to minimize challenges and defuse tension between real people, businesses, and countries.

50 Activities for Conflict Resolution

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Author :
Publisher : Human Resource Development
ISBN 13 : 1599965100
Total Pages : 178 pages
Book Rating : 4.09/5 ( download)

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Book Synopsis 50 Activities for Conflict Resolution by : Jonamay Lambert

Download or read book 50 Activities for Conflict Resolution written by Jonamay Lambert and published by Human Resource Development. This book was released on 1999 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: This collection of activities, self-assessments, and exercises is especially useful as a resource to introduce the issue of conflict and its resolution as a part of workshops on management, leadership, communication, negotiation and diversity. The book is fully reproducible and flexibly organized in two sections. Part One includes twenty-five interactive group learning activities to explore conflict and provide practice in skills that help to resolve it. Part Two consists of twenty-five individualized exercises and assessments that are ideal for pre-work prior to group training sessions, or they can be distributed to participants for their own self-development. All of the activities and assessments are reproducible and include participant materials and notes for the instructor Selected Contents Part One: Group Workshop Activities: Two Responses to Conflict: Fight or Flight; How Can We Both Win? A Quick Demonstration; Individual Conflict Styles: A Zoological Approach; Approaches to Conflict: Role Play Demonstration; When Conflict Creates Stress, Don't Just Stand There...; Introduction to Listening: A Self Inventory; Red Flags; Benefits and Barriers: Exploring Third Party Intervention; Mismatched? Are You Reading the Non-Verbal Cues?; Constructive or Destructive Conflict: Lessons to be Learned; Gaining a Different Perspective; Assumptions: Who Needs 'Em?; Portrait of a Peacemaker; What Kind of Question is That?; Third-Party Mediation; Formulating Clear Agreements Part Two: Individualized Exercises and Assessments: Self-Assessment in Dealing with Differences; Analyzing A Conflict: Is It Worth Getting Into?; In the Heat of the Moment; How to Deal with Hot Buttons; Resolving a Conflict through Planning; Mediation: Test Your Knowledge; First Thoughts About Others: Perception IQ Quiz; Uncovering the Hidden Agenda; Your Turn: A Non-Judgmental Exercise; Supportive Listening: What's Your Score?; Escalate vs. Acknowledge: The Choice is Yours; Eight Different Points of View

Communication and Conflict Resolution Skills

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Author :
Publisher :
ISBN 13 : 9781524925598
Total Pages : 174 pages
Book Rating : 4.94/5 ( download)

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Book Synopsis Communication and Conflict Resolution Skills by : Neil H Katz

Download or read book Communication and Conflict Resolution Skills written by Neil H Katz and published by . This book was released on 2021-07-13 with total page 174 pages. Available in PDF, EPUB and Kindle. Book excerpt: