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Author : Heather T. Forbes
Publisher :
ISBN 13 : 9780977704033
Total Pages : 179 pages
Book Rating : 4.33/5 ( download)
Download or read book Beyond Consequences, Logic, and Control written by Heather T. Forbes and published by . This book was released on 2008 with total page 179 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Heather T. Forbes
Publisher :
ISBN 13 : 9780984715596
Total Pages : 0 pages
Book Rating : 4.92/5 ( download)
Download or read book Help for Billy written by Heather T. Forbes and published by . This book was released on 2012 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Help for Billy brings a compassionate voice to the thousands of children who attend every school in America who have been impacted by trauma, and the significant disadvantage that stress has on brain development"--Publisher's description.
Author : George M. Kapalka
Publisher : New Harbinger Publications
ISBN 13 : 1608826066
Total Pages : 193 pages
Book Rating : 4.63/5 ( download)
Download or read book Parenting Your Out-of-Control Child written by George M. Kapalka and published by New Harbinger Publications. This book was released on 2007-03-01 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: Most children learn to stop throwing temper tantrums, lying, refusing to go to bed or take a bath at an early age. But some have trouble with impulsivity and self-control, problems that, if left unchecked, can lead to more serious long-term issues that can even cross the line into crime and delinquency. This book offers a sound and safe step-by-step program for heading off conflict and getting your child to cooperate. This step-by-step approach concentrates on the most common out-of-control behaviors the author has encountered in his extensive work with parents and children. It advises you on the finer points of effective discipline, including eye contact, body language, tone of voice, and word choice. You'll learn a uniquely effective strategy for managing an out-of-control child: the behavior contract. With this technique, you can establish clearly what you expect from your child and make clear the consequences when he or she does-or does not-exercise behavior control. With a little effort and patience and a lot of love, this guide will help you control and find peace with even the most defiant child.
Author : George W. Holden
Publisher : SAGE Publications
ISBN 13 : 1483347494
Total Pages : 905 pages
Book Rating : 4.93/5 ( download)
Download or read book Parenting written by George W. Holden and published by SAGE Publications. This book was released on 2014-10-10 with total page 905 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written from a psychological perspective while integrating cross-disciplinary viewpoints, this fully updated Second Edition takes a parent-centered approach to exploring topics such as the reasons behind parental behavior, the effect parents and children have on one another, and social policy's ability to help families. Including the latest statistics on family functioning and with coverage of contemporary issues, George Holden’s Parenting conveys the process of parenting in all its complexities.
Author : Dan Zadra
Publisher : Creative Education
ISBN 13 : 9780886820190
Total Pages : 54 pages
Book Rating : 4.97/5 ( download)
Download or read book Mistakes Are Great! written by Dan Zadra and published by Creative Education. This book was released on 1986-12 with total page 54 pages. Available in PDF, EPUB and Kindle. Book excerpt: Describes how the mistakes we make effect our image of ourself.
Author : Bob E. Hayes
Publisher : Quality Press
ISBN 13 : 0873893190
Total Pages : 433 pages
Book Rating : 4.90/5 ( download)
Download or read book Beyond the Ultimate Question written by Bob E. Hayes and published by Quality Press. This book was released on 2009-05-04 with total page 433 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business growth depends on more than asking a single question. Challenging the widely touted Net Promoter Score (NPS) claims, author Bob E. Hayes provides compelling evidence that, to grow their business, companies need to look beyond this simple question to efforts on improving the entire customer feedback program (CFP). First, customer loyalty consists of three components, advocacy, purchasing, and retention, each providing unique and useful information regarding future business growth. By measuring these three components of customer loyalty, companies will be better able to manage their customer relationships to maximize growth through new and existing customers. Second, because of the diverse business practices companies can employ with respect to their CFPs, there are hundreds of different ways a company can structure its particular program. Some companies have top executive support for their programs while others do not. Some companies integrate their customer feedback data into their daily business processes while others keep them separate. Some companies use customer feedback results as part of their employee incentive programs while other companies rely on more traditional incentive programs. Still some companies conduct in-depth customer research using their feedback data while others rely on basic reporting of their customer feedback data for their customer insight. But are there critical elements of a customer feedback program that are absolutely necessary for its success? Can a company exclude some elements from its program without adversely impacting its effectiveness? How important are certain components in increasing customer loyalty? This book answers these questions. It is a direct result of the author’s scientific research and professional experience in the field of customer satisfaction and loyalty. This book represents the first scientific study that has tried to identify the best practices of customer feedback programs. Hayes formally collected information from many CFP professionals regarding how they structure their CFPs, and identified specific CFP practices that lead to higher levels of customer loyalty. Additionally, he worked first-hand with employees from Microsoft, Oracle, Harris Stratex Networks, Akamai, and American Express Business Travel in gathering insights and case studies to illustrate how to build a world class CFP. Learn why companies should look beyond the NPS as the ultimate question and learn how to design an effective CFP that will help improve the customer experience, increase customer loyalty, and, ultimately, drive business growth. For those unfamiliar with CFPs, the appendices provide detail on methods used in the main body of the book: a discussion on methods of determining customer requirements (those elements of your business that are important to your customers), a complete discussion on how to write survey questions, and brief discussions on particular statistical analysis methods that can help you understand how customer feedback data are analyzed.
Author : Brenda Hussey-Gardner
Publisher :
ISBN 13 : 9780897181181
Total Pages : 226 pages
Book Rating : 4.82/5 ( download)
Download or read book Parenting to Make a Difference written by Brenda Hussey-Gardner and published by . This book was released on 1992 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Peter H. Mutke
Publisher :
ISBN 13 : 9780930298074
Total Pages : 212 pages
Book Rating : 4.71/5 ( download)
Download or read book Selective Awareness written by Peter H. Mutke and published by . This book was released on 1996-06 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Ronald Huxley
Publisher : Singular
ISBN 13 :
Total Pages : 264 pages
Book Rating : 4.83/5 ( download)
Download or read book Love & Limits written by Ronald Huxley and published by Singular. This book was released on 1998 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: Designed for the traditional and nontraditional contemporary parents who want to regain control over their lives and their children, the primary goal of this book is to empower parents to choose the best tool for the job while challenging their personal values and beliefs about parenting and discipline. It equips parents with the tools needed to balance love and limits with there children, and includes over one hundred parenting tools, special information on dealing with grief and loss, anger and blame, and parental disagreement. It also provides the reader with exercises to determine their parenting values and beliefs, as well as a quick reference guide on how to handle the most common and most stubborn child behavior problems.
Author : Laura S. Brown
Publisher : American Psychological Association (APA)
ISBN 13 :
Total Pages : 312 pages
Book Rating : 4.30/5 ( download)
Download or read book Cultural Competence in Trauma Therapy written by Laura S. Brown and published by American Psychological Association (APA). This book was released on 2008 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Few of the excellent models that have been developed for working with trauma survivors take into account the complexity of an individual's unique background and experience. Even treatment for members of "special groups" often ignores the individual's multilayered identities--which may include age, social class, ethnicity, religious faith, sexual orientation, and immigrant status--in favor of a "one-size-fits-all" approach. Drawing on her extensive clinical experience and the latest research, Laura Brown shows therapists how to become more sensitive to individual identity when working with clients who have suffered trauma. The author explains how culturally sensitive therapists draw upon multiple strategies for treating patients and are aware of both dominant group privilege and their own identity and culture. Of particular interest is a chapter on the role of systems of faith and meaning making in trauma therapy. The book has a practical focus and contains a variety of case studies illustrating how theoretical constructs can inform assessment and treatment. Given the ubiquity of trauma in its various forms, all therapists, from trainees to seasoned professionals, will find this volume educational and thought provoking"--Jacket. (PsycINFO Database Record (c) 2008 APA, all rights reserved).
