Aggression In The Workplace

Author : Nathan A. Bowling
Publisher : Cambridge University Press
ISBN 13 : 1108132669
Total Pages : 599 pages
Book Rating : 4.64/5 ( download)

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Download or read book Research and Theory on Workplace Aggression written by Nathan A. Bowling and published by Cambridge University Press. This book was released on 2017-02-15 with total page 599 pages. Available in PDF, EPUB and Kindle. Book excerpt: Workplace aggression is a serious problem for workers and their employers. As such, an improved scientific understanding of workplace aggression has important implications. This volume, which includes chapters written by leading workplace aggression scholars, addresses three primary topics: the measurement, predictors and consequences of workplace aggression; the social context of workplace aggression; and the prevention of workplace aggression. Of note, the book encompasses the various labels used by researchers to refer to workplace aggression, such as 'abusive supervision', 'bullying', 'incivility' and 'interpersonal conflict'. This approach differs from those of previous books on the topic in that it does not focus on a particular type of workplace aggression, but covers an intentionally broad conceptualization of workplace aggression - specifically, it considers aggression from both the aggressors' and the targets' perspectives and includes behaviors enacted by several types of perpetrators, including supervisors, coworkers and customers.

Author : Duncan Chappell
Publisher : International Labour Organization
ISBN 13 : 9789221179481
Total Pages : 390 pages
Book Rating : 4.86/5 ( download)

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Download or read book Violence at Work written by Duncan Chappell and published by International Labour Organization. This book was released on 2006 with total page 390 pages. Available in PDF, EPUB and Kindle. Book excerpt: Violence at work, ranging from bullying and mobbing, to threats by psychologically unstable co-workers, sexual harassment and homicide, is increasing worldwide and has reached epidemic levels in some countries. This updated and revised edition looks at the full range of aggressive acts, offers new information on their occurrence and identifies occupations and situations at particular risk. It is organised in three sections: understanding violence at work; responding to violence at work; future action.

Author : E. Kevin Kelloway
Publisher : SAGE Publications
ISBN 13 : 1452263965
Total Pages : 705 pages
Book Rating : 4.60/5 ( download)

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Download or read book Handbook of Workplace Violence written by E. Kevin Kelloway and published by SAGE Publications. This book was released on 2006-01-24 with total page 705 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the Handbook of Workplace Violence, editors E. Kevin Kelloway, Julian Barling, and Joseph J. Hurrell Jr. bring together the contributions of leading researchers to provide summaries and unique perspectives on current theory, research, and practice relating to workplace violence. This is the most up-to-date resource available providing a comprehensive overview of the current state of knowledge regarding all aspects of workplace violence and aggression. Part I summarizes the leading theoretical perspectives on violence and aggression and provides prevalence estimates for aggression and violence in North American workplaces. Part II focuses on leading experts in the field summarizing what is known about the sources of workplace violence (e.g., partner violence, communal violence, industrial relations violence, public-initiated violence) forms of aggression in the workplace (e.g., emotional abuse, workplace bullying, cyber-aggression) and populations (e.g., occupations, youth) at special risk for workplace violence and aggression. Part III considers the experience of victims as well as individual (e.g., critical incident stress debriefing) and organizational (e.g., selection, training) interventions designed to prevent, or ameliorate the consequences of workplace violence. This is a valuable resource for researchers and practitioners in the fields of Industrial and Organizational Psychology, Human Resources, Health Psychology, Public Health, and Employee Assistance Programs. It is also an excellent textbook for graduate courses in Organizational Behavior, Occupational Health Psychology, and Organizational Psychology.

Author : Maureen Duffy
Publisher : Oxford University Press
ISBN 13 : 0199929556
Total Pages : 257 pages
Book Rating : 4.59/5 ( download)

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Download or read book Overcoming Mobbing written by Maureen Duffy and published by Oxford University Press. This book was released on 2014 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: Overcoming Mobbing is an informative, comprehensive guidebook written for the victims of mobbing and their families who often can't make sense of the experience or mobilize resources for recovery.

Author : Marc McElhaney
Publisher : AuthorHouse
ISBN 13 : 1418461954
Total Pages : 256 pages
Book Rating : 4.59/5 ( download)

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Download or read book Aggression in the Workplace written by Marc McElhaney and published by AuthorHouse. This book was released on 2004 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Violence in the workplace has risen to "epidemic" proportions according to the Centers of Disease Control. In this volume, Dr. Marc McElhaney, a specialist in workplace violence, presents a comprehensive guide that no manager can do without when having to prepare for these potentially dangerous and often disruptive events. These are situations that often seem to explode in the workplace without warning, when in fact, they have often long incubated outside the manager's awareness. Utilizing a risk management approach that focuses on the process of how these situations evolve, as opposed to an oversimplified presentation of "profiles", will provide the manager with the needed tools to prevent and effectively intervene, to ensure a safe and cost-effective resolution. This book takes a comprehensive view that covers the broad range of aggression control strategies that an organization can utilize, from the fundamental building blocks of a primary prevention program to specific techniques that the manager can use to defuse and stabilize situations that are already threatening to explode. In between, the author presents a step-by-step description of the assessment and intervention process that should occur when and if an organization is faced with a potentially dangerous set of circumstances. Specific high-risk situations, such as employee termination, are discussed in detail, along with strategies that Dr. McElhaney has found to be particularly effective when having to stabilize, control and ultimately ensure a safe and long-lasting conclusion. Utilizing an approach that combines his knowledge and experience from the fields of threat assessment, risk management, conflict resolution and crisis negotiation, the author focuses on an approach that not only addresses the organization's immediate needs, but which also strives for a resolution and management plan that addresses long-term safety concerns.

Author : Kim Kerr
Publisher : Butterworth-Heinemann
ISBN 13 : 9780080959214
Total Pages : 344 pages
Book Rating : 4.10/5 ( download)

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Download or read book Workplace Violence written by Kim Kerr and published by Butterworth-Heinemann. This book was released on 2010-05-21 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: Workplace violence in all its forms is becoming more prevalent and pervasive every year. Workplace Violence: Planning for Prevention and Response gives a comprehensive account of the problem using a multi-faceted approach to the issues surrounding workplace violence incidents, addressing how the topic affects victims, witnesses, the workforce, family members, and management. A series of chapters helps organizations to form action and response plans to manage incidents both large and small. The focus also includes organizations that are forced to address violent individuals in settings where law enforcement may not be immediately available. Kerr speaks first-hand about complex issues like corporate liability for violent or threatening acts committed by employees, as well as issues of privacy, and he includes chapters written by experts on legal issues, cyberthreats, and anger in the workplace. This book belongs on the desk of every security manager and HR professional, and offers solid advice to all managers regardless of the size of their organization. Details the problem from all angles to help the reader design a comprehensive strategy for all constituent groups Provides proven, detailed support for creating policies and procedures, awareness, and response training Discuses real-life case studies to help readers understand how to apply strategies discussed in the book

Author : Suzy Fox
Publisher : Amer Psychological Assn
ISBN 13 : 9781591471653
Total Pages : 329 pages
Book Rating : 4.56/5 ( download)

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Download or read book Counterproductive Work Behavior written by Suzy Fox and published by Amer Psychological Assn. This book was released on 2005-01-01 with total page 329 pages. Available in PDF, EPUB and Kindle. Book excerpt: Counterproductive work behavior (CWB) encompasses a spectrum of actions that harm employees or organizations. These behaviors include bullying, emotional abuse, revenge, retaliation, mobbing, and aggression. This volume examines the conditions and events that contribute to CWB, as well as the steps organizations might take to combat it.

Author : A. Sagie
Publisher : Springer
ISBN 13 : 0230288820
Total Pages : 276 pages
Book Rating : 4.29/5 ( download)

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Download or read book Misbehaviour and Dysfunctional Attitudes in Organizations written by A. Sagie and published by Springer. This book was released on 2003-09-12 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: Misbehaviour in organizations can be difficult for management to detect and correct, and as a consequence, the cost to organizations can be high. This book presents useful theories and empirical evidence that help to describe, explain, predict and control both attitudinal and behavioural problems in an organizational setting. The book analyzes the current research, examines the causes of different types of misbehaviour, and makes suggestions for remedies and managerial practices that can help to reduce its occurrence and impact.

Author : Michele A. Paludi
Publisher : Bloomsbury Publishing USA
ISBN 13 : 031308159X
Total Pages : 145 pages
Book Rating : 4.90/5 ( download)

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Download or read book Understanding Workplace Violence written by Michele A. Paludi and published by Bloomsbury Publishing USA. This book was released on 2006-10-30 with total page 145 pages. Available in PDF, EPUB and Kindle. Book excerpt: By any measure, workplace violence is increasing in frequency and intensity. A recent report estimates its cost at over $120 billion. Meanwhile, experts agree that risk factors, including psychological, behavioral, and situational stressors, are increasing in the context of today's volatile business environment. This timely book integrates insights from the fields of management and social psychology to identify the sources of workplace violence and offer readers practical strategies for preventing it, protecting themselves and their employees from it, and reacting swiftly and effectively when it happens. Featuring case examples, interviews, practical recommendations, and resources for additional information, the authors debunk common myths and misconceptions about workplace violence, its perpetrators, and its victims, and consider the link between domestic and workplace violence—in particular, its implications for women and minorities. The result is an essential guide for anyone, including managers and employees, human resource professionals and counselors, psychologists and other advocates, affected by the impact of workplace violence and seeking solutions. The statistics are alarming. Homicide is the most frequent manner in which female employees are fatally injured at work; it is the number two cause for men. According to a recent study cited by the Society for Human Resource Management, incidents of workplace violence have increased steadily over the past sixteen years; 58 percent of participating companies reported that disgruntled employees have threatened senior managers in the past year, 17 percent said employees had intentionally and maliciously downloaded computer viruses, and 10 percent said they were victims of product tampering. Meanwhile, the costs linked to workplace violence have been estimated at over $120 billion. Experts agree that risk factors for workplace violence include psychological, behavioral, and situational stressors—and today's volatile business environment increases their intensity. This timely book integrates insights from the fields of management and social psychology to identify the sources of workplace violence and offer readers practical strategies for preventing it, protecting themselves and their employees from it, and reacting swiftly and effectively when it happens. Featuring case examples, interviews, practical recommendations, and resources for additional information, the authors debunk common myths and misconceptions about workplace violence, its perpetrators, and its victims, and consider the link between domestic and workplace violence—in particular, its implications for women and minorities. The result is an essential guide for anyone, including managers and employees, human resource professionals and counselors, psychologists and other advocates, who is affected by the impact of workplace violence and is seeking solutions.

Author : Christina M. Holbrook
Publisher : Routledge
ISBN 13 : 1315352664
Total Pages : 112 pages
Book Rating : 4.64/5 ( download)

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Download or read book Workplace Violence written by Christina M. Holbrook and published by Routledge. This book was released on 2018-07-03 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt: Workplace Violence: Issues in Threat Management defines what workplace violence is, delves into the myths and realities surrounding the topic and provides readers with the latest statistics, thinking, and strategies in the prevention of workplace violence. The authors, who themselves have implemented successful workplace violence protection programs, guide novice and experienced practitioners alike in the development of their own programs.